How To Fix A Dell With A Hard Disk Drive Failure or Primary Hard Drive Failure Problem

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A boot problem that prevents you from accessing your desktop can be very infuriating but most of the time is relatively easy to fix.
Our Certified Technician takes you through the steps a Repair Technician would use to diagnose this problem. So save yourself some money watch our video and be your own Computer Technician. Feel free to ask any questions!!
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Опубликовано:

28 дек 2019

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Комментарии : 252

@BamaChad-W4CHD 2 года назад

This is a fantastic video! It's still extremely useful and will continue to be for years to come. Dells are very specific machines. They tend to seem overly complicated for many but they aren't. Like said in this video. The built in diagnostic program us extremely useful.

@EggheadFixers 2 года назад

Thanks!! Glad to hear you found it useful!

@Marshmallowcookie 3 года назад

Oh my God this actually worked, thank you so much for posting this! I contacted a technician in my city and he was charging $350 just to check what the problem is on top of whatver repairs would be needed. I just tried your guide and it turned on without a hitch!

@EggheadFixers 3 года назад

Wow that's a lot of $$$ to charge. Glad we helped you save some cash 🙂👍🎉

@journey4109 3 месяца назад

This is horse*hit, but it's ok..

@fetratsekandari 4 года назад

Thanks alot it was really helpful I started my computer thanks a million

@EggheadFixers 4 года назад

You're welcome😃

@agnesessary 3 года назад

Thank you for this! I found out that my primary battery and hard drive are the problems. Do you think the battery is linked to the hard drive problem? Should I replace my battery first and see or should I repair both already?

@EggheadFixers 3 года назад

You can not say for sure if the problems are connected but I would replace both. It's the easiest thing to do.

@Bamaboompa Год назад

YOU ARE THE MAN! (actually I guess if you get tired of not getting answers from the men, ask THE WOMAN!) Issues with my old Dell Latitude E6400/Win 7 we have "discussed", suddenly I was getting boot messages that I needed to run Smart Repair, but didn't find correctable problems. Even going through Advance options & System Restore didn't help. I had checked Bios Setup but didn't know how to drill down. Thanks to you, drilled down, found SATA & checked AHCI. Back up & running! Still have questions but I'll address that on the appropriate video. THANKS AGAIN!!!!!!!

@EggheadFixers Год назад

You're welcome!!

@ryleighwhitaker6529 4 года назад

This was super helpful I took my computer to a store and they told me it was my hard drive come to find out after watching this video it was just the charger

@EggheadFixers 4 года назад

Excellent!!! Glad it all worked out for you:)

@karenjacquelinemurray700 4 года назад

literally devastated. I'm a college student. campus is closed due to covid19 so we are working from home till the end of the year...and my hard drive just died. all the tech stores are closed so I have no choice but to try fix it myself. I'm not good at these things. 😭😭😭

@EggheadFixers 4 года назад

Sorry to hear that:( Let me know it you have questions along the way:) Here is a video on how to replace your hard drive and install a operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html

@status8477 2 года назад

I like these videos. do you have something for external HD does reads occasionally and fails to read?

@EggheadFixers 2 года назад

It could be the drive is starting to reach it's end of life. Have you had it awhile?

@status8477 2 года назад

@@EggheadFixers Not for long enough. Around 2+ years and it's from western digital. So I think it should at least make it to the decade. While I do have content that has not been getting the best antivirus scanning in there, the reading is confusing. Take the device and plug it in directly to my PC occasionally fails. Somehow it has never failed to read in the USB hub I use to plug more devices.

@life_is_just_to_risk 4 года назад

Hi egghead fixers, Does the same trick applies for HP laptop as well? Please enlighten. I have hdd failure in HP but then i'm not getting BIOS setting ☹️☹️

@EggheadFixers 4 года назад

Yes it does. Here is the HP version of this video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-mO49kF--oa8.html It will be easier to follow. Some of the instructions are different. Let me know how it goes:)

@icanflipflop 2 года назад

Hi, I ran the diagnostics and it says my hard drive failed. I then tried the F2 key but it brings me to a different looking screen without those options? Not sure if that’s just cuz I have an older model? Is there a way for me to recover the files on my laptop still???

@EggheadFixers 2 года назад

You could try hooking your hard drive up to an external hard drive bay. You will only be able to get the files off the hard drive if the hard drive is not too dead. Yes sometimes the screens vary a lot.

@maribethcarlson1159 3 года назад

Hello, Great video. Did the test - got all green check marks. Changed the reboot and still nothing. Any other suggestions?

@EggheadFixers 3 года назад

Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)

@lifewithme777 3 года назад

Ty although my laptop was a windows 10 I kind of just used the default factory option me it worked. Ty

@EggheadFixers 3 года назад

You're welcome!!

@CoDSucks 4 года назад

I have 2 of the same pcs 1 is having a hard drive failure so I bought another one and now it seems the HD is failing in that one ?

@EggheadFixers 4 года назад

That is unfortunate to hear:( Some possible reasons for a hard drive failing repeatedly is maybe a power issue or overheating. If your charger and battery pass the diagnostic then my next thought would be do you use your computer with a newer surge protector? It could be that you are using an outlet in your house that is giving your computer too much power. The other possibility is your computer is overheating and thats killing your hard drive. Start using it with a cooling pad and avoid using it in a way that might block any of the vents causing it not to cool properly. These are two very common reasons. Let me know if you have any questions:)

@danijel022 3 года назад

Nice video. I got a 2000-142 for my hard drive and it won't start the windows. I did take the hard drive and hooked it up to my desktop. I was able to access all the data from it. And it seams like it's working fine on another pc as a secondary drive. Is it posible that drive is fine but there's another issue?

@EggheadFixers 3 года назад

It is most likely that your hard drive is starting to fail which is why you can still get data off of it. So you could try reinstalling the operating system and troubleshooting it some more but you will most likely need to replace it in the not to distant future.

@asmartbajan 4 года назад

Looks like Dells are even better than you state. Yesterday, my Dell *Inspiron One 2020* had this very issue yesterday, and I turned it off in utter dismay. So, after watching your video, I figured I would give the solution a go today (just over 24 hours after the hard drive failure). Lo and behold, after I hit the power button this morning, the computer started normally as if nothing had happened! Of course, I'm delighted. But what could have caused the problem?

@EggheadFixers 4 года назад

In computers we say "if it happens once it was glitch if happens twice its a problem". Glitches are ok sometimes computers just have a one time error. It's only a problem if it keeps happening because then it could be a sign that something is failing like your operating system or Hard Drive. If it doesn't happen again it should be fine:) I'm happy to hear it fixed itself!

@asmartbajan 4 года назад

@@EggheadFixers Thanks for the quick reply. So far, so good. Fingers crossed + prayer!

@EggheadFixers 4 года назад

@@asmartbajan good idea lol

@Rehtul 4 года назад

Hi. When I go to Boot sequence, it only listed UEFI: TOSHIBA MQ2ABD100H.Partition 1. How do I put it to Windows Boot Manger? I’m using Dell Inspiration 15 7000 laptop.

@EggheadFixers 4 года назад

Sometimes its listed differently in the boot order but Toshiba is a brand of Hard Drive which would be the same thing as windows boot manager. So just make sure your hard drive is first in the boot order.

@andrewwhetstone9695 3 года назад

I have a Dell Inspiron 15 5000 series. I've done the F12 thing and everything is ok except I get "Hard Drive - Not Installed.' Can I replace hard drive with a SSHD? Also will I have my info from my computer when I replace hard drive? If not how do I get all my info off hard drive?.....thanks for any light you can shed on this for me!

@EggheadFixers 3 года назад

Yes you should be able to replace it with a SSHD or SSD without a problem. As long as you buy one that is compatible. Your info will not be on the new drive. If your hard drive is dead then sometimes you can get your info off of it by using a external hard drive bay but this will only work if the hard drive is not too dead.

@dondallman51 4 года назад

I have not seen anything here regarding networking, I thing my problem is unique, I tried a usb repair stick just to clean things up even though things were fine. it only scanned 450 files saying it was encypted. long story short it damaged the hard drive saying it was damaged and also lost any acces to the network connection. Ultimatly i reinstalled windows hoping it would fix things but still no network and i am unable to get it to install drivers to connect.I have uninstalled devices and reinstalled, any ideas? Thank you if you can help

@EggheadFixers 4 года назад

You can download the internet related drivers on another computer and then put them on a USB to install them on your computer. It's a pain in the butt although it does work. Let me know if you have any questions:)

@Khoreigner 3 года назад

I have the same problem. i try diagnose on dell system diagnostic and they say failed. but when i try to move the 'hard drive fail' into the other pc. it can boot normally. any suggestion for this? i use dell optiplex 755 mini pc

@EggheadFixers 3 года назад

It could be that the hard drive is starting to fail. Some computers are more likely to run even with a problem piece of hardware. Other computers will boot up find the problem piece of hardware and not continue the booting process. Also does it say the hard drive failed the diagnostic or does it read it as not being installed in the diagnostic?

@ronibytyqi2474 3 года назад

Hey I am sorry for disturbing but in 0:44 if it doest show in uefi boot sequence is it that I dont have installed any software pls respond 👑

@EggheadFixers 3 года назад

Ok in that case you can skip to the next step in the video. What happens when you run the diagnostic? Does everything pass?

@rmelnyk3986 Год назад

Thanks Miss I have a Dell I bought refurbished in diagnostic my SATA O is a failure, windows 10 will not install but on restart during the installation the screen remains blank than wants to re-install, what do you sense? The refurbish company is sending me a new hard drive free, I love your video.

@EggheadFixers Год назад

Are you trying to install Windows on the drive that failed the hard drive? Or did you already install the new drive?

@rmelnyk3986 Год назад

@@EggheadFixers installing Windows 10 failed I tried about three times then I had the format MBR to GPT still failed

@rmelnyk3986 Год назад

waiting on a new hardrive

@linawhalen1947 4 года назад

How do you adjust your boot sequence?

@EggheadFixers 4 года назад

Usually you can select the boot device and move it up and down with the arrows next to it.

@Rc2Go 2 года назад

Mine has a very limited bios setup. I am running Linux from usb. I have no HDD. It says HDD BOOT FAILURE. I can boot to usb if I press f1, but I have no monitor (server pc) so I just want a straight boot. Not having to press f1. I install a HDD and it boots to usb normally.

@EggheadFixers 2 года назад

If you want to boot straight off the USB then you have to go into BIOS and set the USB first in the boot order.

@hugohs9493 4 года назад

Thanks a lot for the video. I have the hard disk error 2000-0142, so basically I have to replace It. Os there any chance I could recover data from the HD?? Thanks

@EggheadFixers 4 года назад

Sometimes you can hook your hard drive up to a external bay and get the info off of it but this will only work if the hard drive is not too dead. There are also companies you can hire to recover the data but they are pretty expensive.

@joeymasarateii3417 2 года назад

i am also having this issue which is error 2000-0142. I am having a random black screen. is the gdd failure is the cause of this black screen?. Looking for ur answer tnx :)

@khaleefax9553 2 года назад

*Did all of it but **_"hard drive incorrect status 48"_** error won't go away*

@EggheadFixers 2 года назад

This error code often indicates that your hard disk drive has failed or may be nearing the end of its life. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@kennethfarringtonjr6887 3 года назад

I did the test (F12) and there is a red x by my hard drive, which may explain why I get a prompt for hard drive failure. Does it mean I need more RAM? Or is it what the system is suggesting that it needs a solid state drive?

@EggheadFixers 3 года назад

That means you need to replace the solid state drive. Here is a video on how to replace your solid state drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-72rFjtu2Gr4.html Let me know how it goes:)

@kennethfarringtonjr6887 3 года назад

@@EggheadFixers would it be the SSD even if my laptop boots up fine?

@EggheadFixers 3 года назад

@@kennethfarringtonjr6887 If it boot up fine then it could just mean your hard drive is starting to fail. You could continue to use it but I would make sure to back up your data.

@arbydarby5362 2 года назад

@@EggheadFixers I think my HD is dead, It won't boot at all under any setting changes, I have had it apart and it doesn't have a SSD. Do I just replace the HD or do I need a SSD?

@thegadgetsshop6674 2 года назад

Can you please plz tell me how to set the dell the nobootable device strike problem plz my laptop gave me Dst short test failure when i press f5 and my laptop company is Dell latitude D530 .. please tell me i am in problem.....

@EggheadFixers 2 года назад

If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@BRMCX69 Месяц назад

Long shot here. My Dell Latitude E6230 is having trouble booting. Keep saying the time of day is not set, which is easy to fix. Probably a CMOS battery? Changing the date and time wasn't really a problem. The only way to boot is to change SATA operation from RAID on to AHCI mode. The problem was that I needed to repeat this process every single time.

@kingghidorah1897 3 года назад

By laptop is dell latitude d520 and has dst short test fail .what to do??? 🥺

@EggheadFixers 3 года назад

Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@jayc6929 4 года назад

Hi Egghead Fixers, I need your help. I have a Dell T20 server that as hard disk failure. I am no expert in fixing it and this has been configured to use as a home desktop for my son. I am getting a "disk not found" error and I tried to take Dell's support. As per their instructions, I ran the diagnostics, and I see an yellow exclamation next to hard disk. Does that mean, my hard disk is broken? Do I need a new one to fix the issue? Any help is much appreciated.

@EggheadFixers 4 года назад

Sorry to hear that☹ It is most likely broken or the connection is loose. First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@jayc6929 4 года назад

@@EggheadFixers Thanks for the details. I tried as per your instructions and I have come to the conclusion that it is the hard disk failure. I went ahead and bought a new hard disk. I have windows professional key that I bought initially. I am assuming I can use that key to install on the new hard disk. Is there a separate windows professional software that I can download. The link on microsoft website (www.microsoft.com/en-us/software-download/windows10) is downloading only windows 10. Is there a separate link for windows "professional" OS to be downloaded with the tool that microsoft is offering? Or, is there no difference between regular version and the professional (except the office package). Please advise.

@EggheadFixers 4 года назад

@@jayc6929 There is a difference between Windows 10 Home and Windows 10 Pro. That link is to download the tool to create the Windows 10 USB. When you are using the tool you will be able to select Windows 10 pro. Let me if you run into any problems:)

@jayc6929 4 года назад

@@EggheadFixers I have gone back to microsoft site and clicked on download for windows 10. I don't see an option for pro. Am I missing something? Can you please share the link to download the pro OS to a flash dive for installation? Thanks.

@EggheadFixers 4 года назад

@@jayc6929 You are downloading the tool from the link. Once you've downloaded the tool and start using it to make the USB then you will be able to select Windows 10 Pro. Here is the link: www.microsoft.com/en-us/software-download/windows10

@charlessmith263 2 года назад

I suspect that there is some type of virus that crippled the Master Boot Record on my Dell Inspiron 15 3000 model. Booting is impossible upon reboot at mid-boot. Keyboard frozen. I may have to use UNIX to root out the virus. Therefore I need to do this on a UNIX shell in my Dell laptop, reboot, and get rid of that virus manually. Is there a video on how to do it on safe mode?

@charlessmith263 2 года назад

I use Windows 11. So is UEFI the best boot sequence on my Dell Laptop?

@EggheadFixers 2 года назад

If there is a virus the safest thing would be to wipe it and reinstall your operating system.

@dontget1 3 года назад

Hi I have a error code 2000-0146, my computer will not go to the log on screen, say hard drive fault,I ran all these same diagnostic but it stay black screen with the cursor

@EggheadFixers 3 года назад

Error code 2000-0146 means your Hard Drive failed or is failing so unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@crich8431 3 года назад

I have a Dell N7040 and I do not get the same screen when I push f2 how do I get to the screen at the beginning of the video

@EggheadFixers 3 года назад

Sometimes it's F1 for some models of Dell. Also you can tap on F12 instead which will bring you to what is called the boot menu then you can select BIOS setup from there.

@tea9844 3 года назад

Dell's SupportAssist told me yesterday of a hard drive failure-- i ran diagnostics afterwards and there were errors so i began looking up HDD/SSD replacements, but when I ran diagnostics again this morning, it told me there was nothing wrong with the HDD or SSD :(( what do i do moving forward? Should i keep doing diagnostics to be sure? It's weird because my PC has been working and booting up normally even when I got the hard drive failure message from Dell.

@EggheadFixers 3 года назад

It could be the hard drive is starting to fail which is why sometimes it is passing and other times it is fine. You could back up your data and see how long the hard drive lasts or you could replace it.

@tea9844 3 года назад

@@EggheadFixers Thanks so much for replying! I ordered a hard drive and have begun backing up my files just in case, then I'll replace my old hard drive when the new one arrives!! 😊

@EggheadFixers 3 года назад

@@tea9844 Awesome!! 👍😃

@calvinpringle2834 2 года назад

Hello I love your videos I installed a new IDE hard drive on a Dell Dimension 2400 Desktop I keep getting a message primary drive 0 and primary drive 1 can’t be found and I don’t see secure boot or UEFI in boot sequence can you help thanks

@EggheadFixers 2 года назад

You can't see the hard drive in BIOS? Or you can't see it when you are trying to install the operating system?

@calvinpringle2834 2 года назад

Hello thanks for responding the hard drive is a new seagate 40GB which I installed to put windows 10 on the drive I can’t partition it I switch the jumper to master but no luck the old hard drive has windows xp all I want to do is be able to install windows 10 I must be doing something wrong can you tell me the correct boot sequence for a dell desktop thanks ( I can’t see the hard drive in bios) 👍🏾😀👍🏾😀

@EggheadFixers 2 года назад

@@calvinpringle2834 If you desktop came with Windows xp then is probably can not support Windows 10. Have you tried reinstalling Windows xp?

@calvinpringle2834 2 года назад

@@EggheadFixers hello thanks again for responding back the desktop belongs to some one else it did have windows xp installed already am I right in thinking that the reason for not being able to install windows 10 is because the specifications on the computer does not support windows 10 I should have known that thanks again be blessed 😀👍🏾😀👍🏾

@EggheadFixers 2 года назад

@@calvinpringle2834 Glad I could help :)

@martinezalmiron 3 года назад

I follow each step, but I notice that my UEFI doesn't give any option under the boot sequence. I checked the system information , and I don't see that my hard drive listed... any advice ???

@EggheadFixers 3 года назад

That could be a sign of a bad hard drive. What happens when you run the diagnostic?

@jainamshah4990 3 года назад

After diagnostics, it shows hard drive test failue

@EggheadFixers 3 года назад

@@jainamshah4990 If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@deki7958 2 года назад

Well hard drive error for me, after update

@sunitaverma8031 4 года назад

Hi I am having problem in my Dell vostro pc showing hard disk failure and I changed settings as per your video in windows 7 but it's not getting started and showing that same error as hard disk drive failure on monitor screen plz help

@EggheadFixers 4 года назад

Does it say this at start up and when you run the diagnostic?

@sunitaverma8031 4 года назад

It says this after all the bios setting is done as per your video details and then when I run it again it again shows hard disk drive failure

@sunitaverma8031 4 года назад

Plz reply because my PC is having about 200 - 300 gb important data I am waiting for your reply

@EggheadFixers 4 года назад

@@sunitaverma8031 If the adjusting the BIOS setting doesn't change anything. The nest step would be to run the Diagnostic like shown in the video to see if there is a problem with the hard drive itself. What happens when you run the diagnostic?

@sunitaverma8031 4 года назад

I want to ask you about a query please define it if I boot my PC with a boot device such as CD or USB or any other boot device media is it possible that I can get my all old data which was around 200 - 300 gb saved in the same PC and I does not lost any of my data plz answer

@yaghshadawar5238 3 года назад

After the first time I ran the diagnostics, it stated to have hard drive problem, but then I did according to the video and ran the diagnostic agains, the problem seemed to have solved, there were all green ticks. After I restarted my laptop, it said the same this "no boot device found" 💔💔💔💔 Kindly reply ASAP

@EggheadFixers 3 года назад

It could be that the hard drive has a loose connection. For that reason I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. IF that doesn't resolve the issue then you could try reinstalling the operating system but there is very really possibility that your hard drive is starting to fail which is why it doesn't pass the diagnostic sometimes. So you have to decide between reinstalling the operating system and seeing if that does it or just getting a new hard drive:/

@avcp95 3 года назад

Hi windows boot manager is not showing on my bios.can you help me to add it ?

@EggheadFixers 3 года назад

Do you see a hard drive listed at all? Also what happens when you run the diagnostic?

@YouMeAtSixxxxxx Год назад

Windows Boot Manager is not showing in my boot sequence and I cannot search for it? Help plese

@EggheadFixers Год назад

That can be a sign of a problem with your hard drive or possibly your operating system. What happens when you run the diagnostic?

@albeefrom335 3 года назад

How do u do this with a pc mine says strike f1 to reset strike f2 for the menu thingy

@EggheadFixers 3 года назад

Which part of the video are you trying?

@albeefrom335 3 года назад

@@EggheadFixers nvm ima have to take it into a shop it says harddrive disk failure

@EggheadFixers 3 года назад

@@albeefrom335 ok no prob

@ahmadayasrah3775 Год назад

can u help me please.. my lap can't detect hard drive. in bios info it show primary hard drive = none and i can't boot cuz of that please can u help me??

@ahmadayasrah3775 Год назад

in diagnostic it say hard drive not installed

@EggheadFixers Год назад

First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@ahmadayasrah3775 Год назад

@@EggheadFixers i tried unplugging it and in diagnostic it say hard drive-not installed

@DJBEEBLACK 4 года назад

How do you fix Smart failure predicted on the hard disk, please. Windows 7.

@EggheadFixers 4 года назад

It that what it says when you run the diagnostic? Or is that what it's saying when you run the diagnostic?

@DJBEEBLACK 4 года назад

@@EggheadFixers when I turn it on

@EggheadFixers 4 года назад

@@DJBEEBLACK I would run the diagnostic as shown in the video and see if the hard drive fails. It sounds like you may need to replace your hard drive.

@DJBEEBLACK 4 года назад

@@EggheadFixers thank you

@EggheadFixers 4 года назад

@@DJBEEBLACK no prob!!

@rmelnyk3986 Год назад

When the DELL logo appears tap F2 or F12 only twice.

@nageshswamii3770 3 месяца назад

Can i this setting apply to same as windows 11?

@EggheadFixers 3 месяца назад

Yes it would be the same for Windows 11

@peteralata4243 3 года назад

My laptop keep having problems and I always ended up to reinstall windows 10. Recently, I encounter a problem again of not detecting the hardrive. I turned it off and I ended up to blackscreen of death and I reinstall the windows again. Can you help me to prevent this problems from coming back again? I'm using Dell G3.

@EggheadFixers 3 года назад

Ya that sounds like a pain in the butt:/ What happens when you run the diagnostic? Does the hard drive pass?

@peteralata4243 3 года назад

@@EggheadFixers drive diagnosis passed but several weeks after same problem occurs. I don't know what go do hehe. But i already change the windows installation via usb drive already, i thought it was corrupted but several weeks later, after I updated it to windows version 20H2, I encountered black screen of death. I don't know now what to do hehe

@EggheadFixers 3 года назад

@@peteralata4243Is your laptop keeping the date and time correctly? Asking because it could be your BIOS settings are resetting themselves. Also sometimes when a hard drive is in the early stages of dying then it will pass the diagnostic but do strange things like this.

@peteralata4243 3 года назад

@@EggheadFixers Yes I already do that, but the problem still occurs.

@EggheadFixers 3 года назад

@@peteralata4243 you already replaced the hard drive?

@sl2608 2 года назад

I'm having problems with my new Dell XPS 8940 purchased just 6 months ago in Dec 2021. Four months after I bought it, in Apr 2022, the hard drive failed. Shipped it back to Dell for repair. Received it 2 weeks ago. Hard drive was replaced and OS reinstalled. Now I am hearing strange noises inside the machine again, like "clunk, clunk, screech, clunk, screech". I am not a computer or tech expert. I don't build computers. So I'm trying to describe what I'm hearing as best I can. The noise seems to be coming from the front, upper part of the computer. I'm terrified to think this is another hard drive starting to fail. During the first hard drive failure/repair I asked Dell for a refund, they refused. Do these new sounds I'm now hearing sound like another HD failure to you? I don't want to go through another nightmare experience with Dell Support. If I have to do that again I'm tempted to junk this thing and take the loss of $2K rather than go through that again. Any advice you can give me would be so appreciated. Thanks very much.

@EggheadFixers 2 года назад

Ya unfortunately that could be a hard drive problem or possibly a fan issue. That's really ridiculous that you are having that many problems with a computer that new. You can sometimes pressure them into sending you a refurbished one instead repairing yours especially seeing that your computer keeps having problems.

@sl2608 2 года назад

@@EggheadFixers I have both a 1T SSD and 1T HDD. I thought the OS was installed on the SSD, but apparently not since the OS had to be reinstalled when the HDD failed. A friend who used to work for Dell said the OS should be installed on the SSD. Is that correct?

@insignificant5236 3 года назад

there's a "x" on my hard drive but hard drive works fine when connected to my pc?? what should i do? btw the laptop is stuck on dell logo

@EggheadFixers 3 года назад

Can you try hooking up a different hard drive to the computer and then run the diagnostic again? That way you can see if its a problem with the port

@insignificant5236 3 года назад

@@EggheadFixers actually i did that too... port is fine, so i did reinstall windows 10. now it's working fine but still shows that 0142 error code when diagnosed

@EggheadFixers 3 года назад

@@insignificant5236Error code 0142 is a hard drive problem . If its working now then it could be a glitch with the diagnostic but I would keep your data backed up just in case.

@insignificant5236 3 года назад

thank you for responding

@EggheadFixers 3 года назад

@@insignificant5236 😃👍

@jesuspenads 2 года назад

I run a diagnostic on my dell laptop and I kept getting an error code 0146. Do I need to replace my hard drive?

@EggheadFixers 2 года назад

Yes unfortunately you will need to replace it.

@jesuspenads 2 года назад

Ok. Thank you!!

@HABHOBITAMUSLIMITA 4 года назад

Hey:( i was using my computer just right and left it downloading a file (1.9 GB) and came back after 10 minuts to find bios screen , itried to restarr defaults settings and reset and exit but it always goes back to bios , what should i do :( ?? Thank you so muchhhhhh

@HABHOBITAMUSLIMITA 4 года назад

It is from elite group , not a laptop

@EggheadFixers 4 года назад

What happens when you run the diagnostic?

@HABHOBITAMUSLIMITA 4 года назад

Nothing happens when i click F12 , so i can't open them

@EggheadFixers 4 года назад

@@HABHOBITAMUSLIMITA The computer has to be completely off and then you have to repeatedly hit f12 after hitting the power button. Sometimes it can be tricky.

@HABHOBITAMUSLIMITA 4 года назад

@@EggheadFixers okay , i'll try that , thank you ❤

@maribwebwetaotii8225 3 года назад

I have a problem to a Dell 5558 the problem is the error repairing hard drive so what is the solution for this

@EggheadFixers 3 года назад

Sorry to hear that:/ What happens when you run the diagnostic in the video? Does the hard drive pass or fail?

@EggheadFixers 3 года назад

@Rayyan Haji If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@EggheadFixers 3 года назад

@Rayyan Haji Ah ya that makes sense👍

@alkeos35 3 года назад

How do I fix Hard Drive 0 - self test unsuccessful I have did everything you have done but it keeps telling me I have the problem

@alkeos35 3 года назад

Aslo it's called error 145 I haven't seen any vids on it so if any body can help

@EggheadFixers 3 года назад

@@alkeos35 Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@clockworkcorner3214 2 года назад

My dell inspiring 15 3000 keeps saying hard drive failure even though it boots up. Then it begins crashing. I used the steps from your video and have a red x at my hard drive. How can I repair it

@EggheadFixers 2 года назад

@clockworkcorner3214 2 года назад

@@EggheadFixers I ordered a new hard drive 💾 and have to wait for it to arrive before I can install it. From what you did in your video it should be easy to fix. I wanted to ask until I get a new drive what do I do till then because the computer worked then froze. Then worked and went to a blue set up screen on its own

@EggheadFixers 2 года назад

@@clockworkcorner3214 If the hard drive is failing then there isn't much you can do. Hopefully the hard drive will get there soon

@clockworkcorner3214 2 года назад

@@EggheadFixers do you know how to fix battery pins on a laptop when it doesn't catch to charge. I have a brand new battery but can't charge it because I don't have a compatible computer

@EggheadFixers 2 года назад

@@clockworkcorner3214 Are you saying the new battery won't charge? Or that you can not install it?

@Cobra-uy3jz Год назад

Hi - my dell laptop says the self monitoring system has reported that a parameter has exceeded normal capacity...so it wont boot up. Is there anyway around that?

@EggheadFixers Год назад

Run the Dell diagnostics like you see in the video. This warning you saw typically indicates the hard drive is starting to fail. Backup the entire drive (all partitions), if you haven't done it, so you can recover.

@Cobra-uy3jz Год назад

@@EggheadFixers When i go to boot sequence, it's set to legacy...when i change it to UEFI, there is no option for windows boot manager

@Cobra-uy3jz Год назад

@@EggheadFixers nevermind...the HD has officially failed.

@EggheadFixers Год назад

@@Cobra-uy3jz OH wow sorry to hear that. Let me know if you have any more questions

@Cobra-uy3jz Год назад

@@EggheadFixers I'm hoping to access it to get to a crypto hot wallet that's on a browser...any ideas?

@newtlyme7820 2 года назад

I tried to check my x rays in a CD but it froze and when I reset this happened??

@EggheadFixers 2 года назад

What happened when you ran the diagnostic? Did all your hardware passed?

@newtlyme7820 2 года назад

@@EggheadFixers yeah I ran the diagnostic and it booted up just fine :)

@EggheadFixers 2 года назад

@@newtlyme7820 nice!

@jakethesame920 3 года назад

I have the same problem but it the Inspiron one

@EggheadFixers 3 года назад

This video works on an Inspiron.

@shibnathbodhak6790 2 года назад

My dell laptop Hard drive is ❌ show So I don't understand My laptop Hard drive is dead Or other problem Plz reply me mam

@EggheadFixers 2 года назад

If your Hard Drive had an X like that at the end of diagnostic then it failed the diagnostic. So unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@crab239 2 года назад

It's said a hard disk is preventing windows from starting click finish to exit and shut down your computer Pls tell how to fix this 😦😦😦

@EggheadFixers 2 года назад

What happens when you run the diagnostic like you see in the video? Does your hard drive pass?

@ravidwivedi4873 3 года назад

Please help me mam I can't find Raid on option

@EggheadFixers 3 года назад

You could have a different version of BIOS. You can skip to the next step in the video. What happens when you run the diagnostic?

@koolkidz9193 Год назад

I dont have that option where I can select UEFI

@EggheadFixers Год назад

In that case you can skip to the next step in the video. What happens when you run the diagnostic?

@DarkAngel-dk8zk 3 года назад

Dell hard drive so losser my two dell laptops x_x. But my 15 old years toshiba laptop still working great

@EggheadFixers 3 года назад

Toshibas are good computers👍

@maddalavenkatarao7621 3 года назад

Please help me it's not working...

@EggheadFixers 3 года назад

What happens when you run the diagnostic?

@christopherpineda9216 4 года назад

Arrigato

@EggheadFixers 4 года назад

Yokatta

@stevenlong1547 2 года назад

The very first thing and I get a completey different screen. 😪

@EggheadFixers 2 года назад

You probably have a different version of BIOS.

@bharatraje1403 Месяц назад

My hard drive is isse what is solution

@EggheadFixers Месяц назад

If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Windows 11: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-mNN9ssGCxig.html Let me know how it goes:)

@tejaswinisusarla3522 4 года назад

My dell pc shows error in hard drive..

@EggheadFixers 4 года назад

When you run the diagnostic it says that? Or it says that when you start up your computer?

@ujjwaladhikari681 4 года назад

@@EggheadFixers mine one said after i ran the diagnostic test.It shows critical error in hard drive..what shall i do?

@EggheadFixers 4 года назад

@@ujjwaladhikari681 Sounds like you need a new hard drive. Here is a video on how to replace your hard drive and install an operating system: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html Let me know how it goes:)

@ujjwaladhikari681 4 года назад

Thank you for your quick response..But i bought my laptop few months ago..why does it happens?Do you know any specific reason?Thank you.

@EggheadFixers 4 года назад

@@ujjwaladhikari681 If you bought this laptop new it then it was most likely sold with a faulty Hard Drive. It's a problem with the manufacturer not user a problem. Hard Drive should last much longer than a few months. If you bought it a few months ago it should still be under warranty I would call it in. Let me know how it goes:)

@kyleandres8759 3 года назад

Sadly sad im gonna replace my hard drive :((

@EggheadFixers 3 года назад

Ya that's always heartbreaking 💔

@kyleandres8759 3 года назад

I have question please since i will replace my hard drive, can i create bootable usb drive from another windows 10 computer and install it to my new replaced hdd laptop??

@EggheadFixers 3 года назад

@@kyleandres8759 Yes! Here is a video on that: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TElCJDbKdKk.html

@kyleandres8759 3 года назад

Yes thankyou, i just bought a new harddrive and it didnt need to install the os, idk why, maybe it has a built-in os i think, but my laptop is working fine now, little bit sad for the files from my old hard drive, idk if i can still recover :((

@EggheadFixers 3 года назад

@@kyleandres8759 If the hard drive is not too dead then you can hook it up to external hard drive bay and try to pull your old files off.

@alexizoe5670 3 года назад

im on a windows 8 tho

@EggheadFixers 3 года назад

It will be the same steps.

@SoorajKishan 3 года назад

It says short self test unsuccessful

@EggheadFixers 3 года назад

@SoorajKishan 3 года назад

@@EggheadFixers unfortunately it didn't work ..... I think I have to change the drive .... Would u suggest me ... What kind of drive I should install ... HDD, SSD, M.2Nvme And size of the drive ... My laptop is Dell Inspiron 15 3000 series 🙏

@EggheadFixers 3 года назад

@@SoorajKishan A SSD is always a good idea. What's the exact model number? what you need for a drive can vary depending on which model it is in the series.

@SoorajKishan 3 года назад

@@EggheadFixers the model number is Inspiron 3542

@EggheadFixers 3 года назад

@@SoorajKishan Perfect 👍 Here is a SSD option the should fit your model Dell: amzn.to/2ODF8SN Here is a cheaper Hard Drove option: amzn.to/3lfkoeM

@AmyPlott77 3 года назад

If my hard drive is what failed, have I lost all my data on this computer?

@EggheadFixers 3 года назад

There are companies that can retrieve your data off a dead hard drive but yes usually you lose your data

@kjrvideos6778 Год назад

Help me i have problm in hard drive in my dell g3 laptop please

@EggheadFixers Год назад

What is the problem you are having ?

@kjrvideos6778 Год назад

@@EggheadFixers everytime when i open my laptop only backlight keyboard is on and nothing on screen the white and orange light flashes

@terrapinflyer273 Год назад

Or attempt to repair the hdd by disassembling and spinning the platter back to put the arm back in place. At your own risk of course. Sometimes they just get stuck in place, especially in laptops, when swift movement occurs. It thinks it's been dropped and freezes the arm in place in an ATTEMPT to prevent damage to the platter where data is stored. Hopefully that's what happened in my case 😬 Gonna find out tomorrow lol Oh. And make sure the hdd in fact has a secure connection to the SATA (or IDE [lol]) connectors. Could just be a loose connection.

@EggheadFixers Год назад

Thanks for sharing!