How to Fix "Could not complete your request because of a program error" in Photoshop

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Here are 3 steps on how to Fix "Could not complete your request because of a program error" in Photoshop. You might receive this error when creating a document or navigating in Photoshop CC.
1. Make sure Adobe Photoshop is up to date.
2. Go to Edit - Preferences - Performance. Deselect "Use Graphics Processor",
3. Go to Plugins. Deselect "Enable Generator".
These 3 steps should stop the error.
If you have any questions or need help then comment below.
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Опубликовано:

19 ноя 2021

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Комментарии : 76

@kristinam3182 11 месяцев назад

did not work

@icedtorres 6 месяцев назад

Oh thank you!!! This solved my problem where so many other places couldn't fix it!!!!

@photoshoptutorialsbylayerl1447 6 месяцев назад

Glad it fixed the error!

@LOGOTIPERO 8 месяцев назад

It worked. Thank you very much, god bless you!

@photoshoptutorialsbylayerl1447 8 месяцев назад

I am glad it work! Welcome Logotipero

@carldrogo4043 7 месяцев назад

Thank You so much! :)

@photoshoptutorialsbylayerl1447 6 месяцев назад

Welcome Carl

@lindaa6669 2 месяца назад

Works! Thank you!!!!

@photoshoptutorialsbylayerl1447 2 месяца назад

Welcome!

@user-qp4ym7xr7j Год назад

Hello, I have a hard disk, but it does not appear in photoshop, macOS

@rosespaisley5521 2 года назад

thanks man

@photoshoptutorialsbylayerl1447 2 года назад

Welcome Roses

@greatlikemedia8130 2 года назад

Hello, I did the following steps and still get the same error. I noticed it only affects my CMYK files. The RGB files are fine. Any suggestions? Thank you

@photoshoptutorialsbylayerl1447 2 года назад

Not quite sure, sorry. What version do you have?

@greatlikemedia8130 2 года назад

@@photoshoptutorialsbylayerl1447 I have the latest version. I use the Creative Cloud and I just updated to the most recent version

@Giant2k5 Год назад

I operate on an older computer but never had an issue with this until recently. I do not have the GPU option at all because of the age - again never been an issue. But this happens when I try to actually use the clone stamp. Any suggestions?

@photoshoptutorialsbylayerl1447 Год назад

Not sure. Only thing I can think of is download the latest Photoshop version.

@chantal7 Год назад

@@photoshoptutorialsbylayerl1447 You have to have the latest version for it to work? I am just coming upon the problem too. I have Photoshop CC - and it is up to date. Maybe it's just too old n ow to use?

@ibrahim_kekec Месяц назад

Not working for me

@adioegapratama5173 4 месяца назад

Thankyou bro

@photoshoptutorialsbylayerl1447 4 месяца назад

Welcome Adio

@rajatjadhav4299 2 года назад

Bro thank you very very much 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

@photoshoptutorialsbylayerl1447 2 года назад

Welcome Rajat

@MatheusMendes-jh4bf 2 года назад

Thks.. works for me.. Thank you

@photoshoptutorialsbylayerl1447 2 года назад

Hey Matheus, I am glad it worked for you!

@dicaparaanfitrioesairbnb6781 Год назад

idooooooooooooooooooooooooooooooooool !!!! thank you!

@photoshoptutorialsbylayerl1447 Год назад

Welcome :D

@zahirzahir8886 Год назад

Bro thank you very very much

@photoshoptutorialsbylayerl1447 Год назад

Welcome Zahir. I hope it's fixed!

@onikonobi Год назад

worked, thanks!

@photoshoptutorialsbylayerl1447 Год назад

I am glad it worked for you!

@yahiaazil9980 8 месяцев назад

didnt work, to open CR3 files

@zainab0136 2 месяца назад

hello, i have a psd file and trying to open it but i receive (couldn't complete your request because it is not right kind of file) , even tho my Photoshop works good only this file hade an issue and i need it so badly :(

@photoshoptutorialsbylayerl1447 2 месяца назад

It may be created using a newer version of Photoshop. You can try update your current one.

@wotr100 8 месяцев назад

well that didn't work for me

@dagrial Год назад

Not working for me. Photoshop version 24.1

@photoshoptutorialsbylayerl1447 Год назад

What error are you still receiving?

@nawoonim4944 3 месяца назад

What should I do if a warning window appears when I open the program and I cannot click Settings? I have downgraded from the latest version and the same problem is occurring in all versions. For reference, I am using an m1 iMac Ventura.😭

@photoshoptutorialsbylayerl1447 3 месяца назад

I am not too sure about macs. Sorry you are having issues.

@alexandrutololoi02 9 месяцев назад

Thanks, man!

@photoshoptutorialsbylayerl1447 9 месяцев назад

Welcome Alexandru

@pristovineeth1458 2 года назад

PSD file same problem how to solve

@photoshoptutorialsbylayerl1447 2 года назад

Still not working?

@pristovineeth1458 2 года назад

@@photoshoptutorialsbylayerl1447 Yeah, not working

@icantbelievethisshi0 Год назад

Krita I guess.

@retroafro1 3 месяца назад

i mean its fine it works - but you're not using your graphics card by switching git off?

@photoshoptutorialsbylayerl1447 3 месяца назад

Yeah it will be off.

@lisbonspotter 11 месяцев назад

didn't worked for me.

@adeusiiyanu5430 9 месяцев назад

thanks, it worked for me

@photoshoptutorialsbylayerl1447 9 месяцев назад

Welcome Ade. I'm glad it worked.

@grdprojekt 2 месяца назад

The stupid thing on my Photoshop is that when I deselect Graphic Acceleration & generator thing, it says the change will take action after restarting Photoshop. But I can't close Photoshop because the same error pop up thing pops up. I can end task it thru Task Manager of course, but then because it's being forced closed, the deselection of the Graphic Acceleration & generator thing weren't registered. So I'm stuck in a loop. Thanks Adobe.

@photoshoptutorialsbylayerl1447 2 месяца назад

Try uninstall Photoshop and reinstall it.

@rochellefabroa8333 2 года назад

It did not work for me.

@photoshoptutorialsbylayerl1447 2 года назад

Are you still receiving the same error?

@rochellefabroa8333 2 года назад

@@photoshoptutorialsbylayerl1447 Yes.

@obs6630 Год назад

Weird how this is working for so many people, but I'm still getting the same error as well.

@ggstylz 2 года назад

Music needs to be louder!

@photoshoptutorialsbylayerl1447 2 года назад

Sorry, I'll make it louder

@icantbelievethisshi0 Год назад

why do you need any music?

@RM.-_-. 11 месяцев назад

Didnt work

@hendmotiondesigns3085 Год назад

This maks Ps can't be opend again .. OMG

@photoshoptutorialsbylayerl1447 Год назад

Sorry. Maybe uninstall then reinstall.

@user-us6lt6rh7g Год назад

Doesn't work

@photoshoptutorialsbylayerl1447 Год назад

Sorry, what error are you getting?

@geniusnocopyrightmusic9368 Год назад

Hide all layers in psd file then it will work

@photoshoptutorialsbylayerl1447 Год назад

Thanks for the tip.

@trishx_ Год назад

Didn't work.

@photoshoptutorialsbylayerl1447 Год назад

Sorry, I will try to figure out the problem.

@ericcheah6528 Год назад

not working there goes my one hours works.

@photoshoptutorialsbylayerl1447 Год назад

Sorry I'll try to figure it out.

@Isha048 5 месяцев назад

Finish what? First, generator wasn't enable, second, I have a good graphic processor and I don't have to use it, why??? It doesn't make any sense, I need that graphic processor! Let's find someone else, I wasted my time watching your video, sorry.

@photoshoptutorialsbylayerl1447 5 месяцев назад

Sorry for wasting your time. I will try better next time.