Meticulously designed to ensure not only your trust but also the safety and good mental health of your children, mSpy stands out as a comprehensive solution :)
I am confused. I need to know is do I first have to install and set it up on target phone? Then I have to log in and set up from a separate phone? Can the the apps be hidden from both phones so nobody can spot them if the target was browsing apps? Thanks
Hello! Please be informed that mSpy is not designed to monitor the device by phone number. You will need at least ten minutes of access to the phone itself for installation.
Hello, if I purchased mspy but finding it difficult to get the target device for installation for days or weeks would it still work when I eventually got hold of the the target device? Please advise.
Hello! We can provide you with the option to freeze your subscription. This means you can pause it for as long as you need until you have access to the target phone. By doing so, you won't lose any days from your subscription period.
mSpy app is totally undetectable. You can contact mspy support team via mspy.com , they will gladly provide you with answer to you question in detail and any other questions you are interested in.
Can the App be installed via connection to laptop? The phone is brand new and the start up configuration is the first thing that appears, choose language, country etc.
Thanks for getting in touch. In order to get assistance on the installation please reach out to our Technical Support Department . You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
I install the app on the target phone I bought for them without their Google or iCloud account signed in, will it still work? Secondly, if the target and I are not in the same country and we do not use the same WiFi (Internet service provider) will I still receive the informations I need?
Hello! Yes, our app can be installed on a brand-new device; please contact our Support team for assistance. If you want to monitor an Android device, you don't have to use the same Wi-Fi network for receiving updates.
(for iPhone users) the catch these guys never tell - there is no trial version of it at least for 25 to 48 hours. it comes with lot of restriction which you will know only after buying the subscription. example - if you connect the target phone through wifi option it works and for continues update both device to be under same wifi and if you are far away from the location this will not support. for that jailbrake version is required which makes your target phone under unprotected mode for other apps. So it is only preferred for the people who live in the same house and same wifi. otherwise it is useless for you
Hello! We recently provided our consumers with a one-day trial subscription: cutt.ly/awmHGtST We have information about our iPhone monitoring methods described in our Blog and Video blog, and you can find there that we clearly describe the difference between monitoring solutions, their features, and how they work (we explain that the Wi-Fi solution works only when both devices are connected to the same Wi-Fi network): blog.mspy.com/mspy-for-iphone-installation/ ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-bWMWWg5l8bQ.htmlsi=9RTolYh7xeo5FOBj
Since it is spy software, how it protects from scanning or capturing critical confidential information like bank and any other confidential info parents phone
Thanks for getting in touch. In order to solve your problem please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Thank you for the question! Yes, of course you can do that. You can track the target phone from any device: be it your iPhone, Android or even a laptop.
As far as I'm aware, the only way for mSpy to have the functionalities it has (keylogger, etc) is if it directly communicates with the Linus Kernel which requires root access. I'm actually very curious about how mSpy works without having to root the device.
Hello! Rooting the phone is not required for mSpy™ to work. With Android phones, you can monitor outgoing messages in all social media apps without rooting.
Hello! Depending on the type of device, we recommend you to reach out to our Support team, and they will provide you with assistance. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-us.html
Hello! We offer several monitoring solutions for iPhones, and you can find all the relevant information about them on our Video-blog (ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-bWMWWg5l8bQ.html) and Blog (blog.mspy.com/mspy-for-iphone-installation/).
Please be informed that in order to install the app on the target device you need to have access to the phone for at least 15 minutes. We do not monitoring the device by phone number.
To get the best possible answers to any technical questions you may have about our product, we suggest getting in touch with our technical agent. You can reach them quickly and easily by email support@mspy.com or LiveChat. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-cc.html?direct=support
Thanks for getting in touch. Please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
I have a question if you can answer. I suspect my wife is cheating. But she lives out of country. Her bday is coming up, so I was thinking of gifting her a new phone. Can I just install mspy on the new phone (target phone) without a phone number or sim card?
Hello! We completely understand your need for monitoring, but it's important to note that mSpy is not designed for this. Our software is legal and intended for parents to monitor their own child's device usage. You can also use mSpy to monitor your own device or someone else's device (your wife, for example) with explicit consent. It's important to remember that to install mSpy on someone's device, you must have physical access to the device for 5-15 min.
But it does need internet connection right ? If the target loss connection and like a day or two the target turn on the data or wifi does it still needed to reinstall or do the coding process or no?
Hello! Please note that data will not be collected or updated in the absence of an internet connection. Once the internet connection is restored, some data will be updated, while others may not be fully updated, as an internet connection is one of the main conditions for updating data in the account. Also, you can contact our technical team, who will be able to provide you with comprehensive answers to all questions related to our application. You can reach them quickly and easily via email at support@mspy.com or LiveChat. To access LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the bottom right corner of the page: www.mspy.com/contact-cc.html?direct=support
Hello! Please be informed that mSpy is not designed to monitor the device by phone number. You will need at least ten minutes of access to the phone itself for installation.
Hello there! We are thrilled to announce that we are finally offering a 1-day trial! You can get it by clicking on this link: www.mspy.com/price-1dtr.html?dep=uno&. Enjoy exploring our services and see how our app can benefit you! If you have any questions or need assistance, don't hesitate to reach out to us. Happy testing!
Hey did mspy work on vivo IQOO 9SE, I m thinking to install this for so long but I am not sure if this will work on this target device. Please help to take a decision
Hello! mSpy™ is compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhones. However, mSpy™ will not work on old versions of Androids and iPhones (bought before 2010-2011).
Well, there is a way actually. You could disguise the software as something else and do some social engineering to make them install it. But this is pretty complex. It isn’t possible to just install it on someone’s device sadly, that would be horrible if it was possible
Hi there! Thank you for your recent purchase attempt. It can happen for various reasons, such as incorrect billing details, insufficient funds, or other factors. To ensure that your next purchase goes through successfully, we suggest that you double-check the card details you enter during checkout or contact your card issuer for more information. Your bank may also be able to provide helpful information, such as whether online payments are activated for your credit card, if the online credit limit is set properly, or if the card is unlocked for international usage. If nothing helped, contact our billing team via billing@mspy.com
We recommend reaching out to our Sales department for guidance. You can do so by sending an email to sales@mspy.com, and they'll be happy to assist you further.
Hello there! I'm sorry to hear that you're experiencing some troubles. In order to assist you with this matter, we recommend that you contact our billing team at billing@mspy.com. They will be able to provide you with the necessary support and help resolve any issues that you may be facing.
Hey, so I’ve completed the installation on the target’s phone but when I’m buying the subscription in my own device it won’t work. It keeps showing that the transaction has been cancelled even tough everything is correct can you please help me out.
Hi! This is an international transaction, so any banking/transaction issues can happen because of it. As a result, you can receive a notification that the purchase declined. Your money will not be deducted from your account. In such a case, please visit our livechat on mspy.com and ask for help. We will generate an alternative payment link for you. We accept debit/credit Mastercard/Visa, PayPal, BTC, Boleto, Sofort
Hi! Great question! You'll be able to monitor incoming and outgoing messages from WhatsApp (the usual one), but you can also monitor outgoing messages from WhatsApp Business with the help of keylogger.
Hello I installed this app on targetted phone..almost 1 day completed but still not showing any information about the device, only showing dialled calls and messages. WhatsApp, keylogger, or any other things not working at all ? What should I do.. ?
Greetings! We apologize for the inconvenience you've experienced. This doesn't seem to be a typical issue. Please reach out to our Technical Support team for assistance. You can access the LiveChat feature by visiting our website and scrolling down. Within 15 seconds, a chat box will appear in the bottom right corner of the page. www.mspy.com/contact-us.html Our team will be happy to assist you in resolving the issue
Hello! Unlike other phone tracking apps, there's no mSpy app on the target device that an average user can see. That means they won't stumble across an unfamiliar app logo on their device and wonder if someone's monitoring them. Also, the app works in the background mode and doesn’t send any notifications to the target device. Yes, you can to hide the app’s icon during the installation if you don’t want it visible on the device. Hiding the icon does not affect the app's functionality; it will continue to work correctly.
Hello! We kindly recommend contacting our Support team for personalized assistance in setting up monitoring. They will be more than happy to guide you through each step and address any questions you may have. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat option will appear in the right corner of the page, ensuring that our team is readily available to assist you www.mspy.com/faq.html
Greetings! Kindly reach out to our Sales team for assistance. They'll guide you through the form completion process and help you discover the most fitting monitoring solution. You have the option to do this either through email sales@mspy.com or Live Chat. To access the LiveChat feature, please navigate to our website and scroll downwards. Within a short waiting period of up to 15 seconds, the chat box will become visible in the bottom right corner of the page www.mspy.com/contact-us.html
Is it necessary to install this app on both phones means ones own phon as well as on other person's phon (whom i want to spy)....or it will work without installing mspy on other person's phon?
Hello! Please be informed that mSpy is not designed to monitor the device by phone number. You will need at least ten minutes of access to the phone itself for installation.
Exactly. Even with me, the guy literally keeps his phone under his pillow, with his fist clenched just to ensure that I don't use his thumb for the fingerprint sensor to unlock. Whenever I confront him, he says I'm just making things up and says his phone is his private property and letting me see it is a breach of this privacy, which he would never allow. I know for a fact that he is cheating and he keeps texting her all day. I can't leave him as I have kids in a crucial phase of their lives..we fight a lot. I guess that's all there is left now for us.
Will application will be visible on.homepage or anywhere esle in the target phone? If so,than the user of target phone will bealerted and will delte this app. So is it possible to hide this application and how?
Hello! mSpy works in background mode, which means that kid can’t detect it like any other app on their phone. Most apps will be displayed on the screen and a list of apps after installation. Meanwhile, the mSpy app icon can be hidden, so it won’t be visible anywhere. We recommend that you contact our support team at support@mspy.com. They will provide detailed information on how to hide the app during installation.
Thanks for getting in touch. You you can do it. Please reach out to our Technical Support Department they will provide you with instruction on how to do it . You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
You can contact mspy support team via mspy.com , they will gladly provide you with answer to you question and any other questions you are interested in.
Hello! Most of the features are available without rooting. With Android phones, you can monitor outgoing messages in all social media apps without rooting .
@@mSpy Please give me a link where you can get acquainted in detail with the list of features without root. I'm interested in such functions - geofencing, panic button, keylogger...
You can check the list of the features here: demo.mspy.com/ Keylogger, Screenrecorder, geofencing, social media messages, app blocking, wifi blocking, browser history and more are available without rooting.
Hello! You can read more about remote installation in our article at: www.mspy.com/blog/remote-install-cell-phone-monitoring/?. Also, to get the best possible answers to any technical questions you may have about our product, you can contact our technical agent. You can reach them quickly and easily by email at support@mspy.com or via LiveChat. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-cc.html?direct=support.
You can contact mspy support team via mspy.com , they will gladly provide you with answer to you question and any other questions you are interested in.
Hello there! The application will continuously back up information to your account. You can customize the frequency of these backup updates within your account settings. Unlike other phone tracking apps, there’s no mSpy app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them.
Hello! Your registration number can be found in your mSpy account. Please, contact our technical support team via email support@mspy.com or our Live Chat, and they provide you with the installation guidelines and set up. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page www.mspy.com/contact-us.html
Thanks for getting in touch. In order to assist you with your question please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hello! Please be informed that mSpy is not designed to monitor the device by phone number. You will need at least ten minutes of access to the phone itself for installation.
Greetings! We apologize for the inconvenience you've experienced. This doesn't seem to be a typical issue. Please reach out to our Technical Support team for assistance. You can access the LiveChat feature by visiting our website and scrolling down. Within 15 seconds, a chat box will appear in the bottom right corner of the page. Our team will be happy to assist you in resolving the issue www.mspy.com/contact-us.html
Hello, there is no need to download it on your own phone. You will see all information at you mspy account. In order to get more information please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hi there! Thank you for your interest in mSpy. Unfortunately, mSpy’s free phone tracker is currently unavailable as we have reached the limits of free trial requests. You can sign up now and get any plan with a 40% discount, or subscribe to our newsletters to get notified when the free trial resumes www.mspy.com/price-e40.html?
Hello there! We are thrilled to announce that we are finally offering a 1-day trial! You can get it by clicking on this link: www.mspy.com/price-1dtr.html?dep=uno&. Enjoy exploring our services and see how our app can benefit you! If you have any questions or need assistance, don't hesitate to reach out to us. Happy testing!
Hello! Our Support team can help you with that feature. Please, contact them for details via email support@mspy.com or Live Chat. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page: www.mspy.com/contact-us.html
Thanks for getting in touch. Please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hello! Please, contact our technical support team via email support@mspy.com or our Live Chat, and they provide you with the installation guidelines and set up. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page. www.mspy.com/contact-us.html
@@joshuastevens6779 Hello! Thank you for your interest in our product. We appreciate your curiosity! To get the best possible answers to any technical questions you may have about our product, we suggest getting in touch with our technical agent. You can reach them quickly and easily by email support@mspy.com or LiveChat. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-cc.html?direct=support
If you would like to monitor two or more devices, you will need to purchase additional subscriptions. However, we have made it easy for you to switch between devices at any time on our dashboard. You can also choose mSpy Family Kit and check on up to 3 kids at the same time wherever you are: www.mspy.com/family-kit.html
Please be advised that if you enter any section of your Control Panel and see that there are no new logs received during the last 1-6 hours, that doesn't mean the application is no longer connected or is not working. In order to fully update data in your account, the app may need up to 24 hours, which depends on various factors, such as internet connection on the target device, the Update rates in your account, and the activity performed on the target device. Note that mSpy transmits data only when there is an active Internet connection on the target phone. If the Internet is not active, mSpy still records data, but will transfer it only when the phone goes online again.
I tried to create a new account and added my atm card details and mail id pan card details and then it asks for a code, I don't understand what that code is, can you tell me what it is?
Thanks for getting in touch. You probably talking about registration code. Please reach out to our Technical Support Department And they will assist you with it. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Greetings! Once the restoration process is finished on the designated device, all previously installed programs need to be reloaded. However, it should remain undetectable even under these circumstances.
Hello! Yes, you can upgrade the subscription. Please, contact our Support team, they will help you with that. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-us.html
Hi, does it work correctly with a vpn? cause Iam in an erea where access to internet needs a vpn all the time. I sent many emails to you guys no answer at all.
Sure, we can help you with your refund request. Check this guide for everything you need to know: help.mspy.support/hc/en-us/articles/360011720697-How-can-I-request-a-refund-
Hello! Yes! To get an extended help on the offers and solutions we have , please, contact our Sales Team via email sales@mspy.com or Live Chat. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page. www.mspy.com/contact-us.html
The application is running despite how many SIM cards are changed. This can be explained by the fact that the application doesn’t depend on the phone number conditioned by the carrier but the IMEI number (international personal phone number of the handset).
Thanks for getting in touch. Please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hello. Yes, it is possible to do so. You can contact mspy support team via mspy.com , they will gladly provide you with answer to you question and any other questions you are interested in.
Hi! Unlike other phone tracking apps, there’s no mSpy app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them.
Please reach out to our General pre-sales inquiry Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hello! We completely understand your need for monitoring, but it's important to note that mSpy is not designed for this. Our software is legal and intended for parents to monitor their own child's device usage. You can also use mSpy to monitor your own device or someone else's device with explicit consent. It's important to remember that to install mSpy on someone's device, you must have physical access to the device for 5-15 min.
If I buy the app and use it on my childs phone but plan to buy him a new phone in a few months can I see everything on the new phone once I give him the new phone and take it off the old phone?
Hello! If you're referring to Play Protect, we suggest keeping it turned off. Regarding general notifications, unlike other phone tracking apps, there’s no mSpy app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them.
So. Lets say the child has delinquent friends that may or may not be aware of spying programs, and they recommend that My child re enable play protect services, how easily is the MSpy going to be exposed after re enabling? Is there a way to disable re enabling?
Hello! To get the best possible answers to any technical questions you may have about our product, we suggest getting in touch with our technical agent. You can reach them quickly and easily by email support@mspy.com or LiveChat. To access the LiveChat, please visit our website and scroll down. Wait for up to 15 seconds, and the chat will appear in the right corner of the page: www.mspy.com/contact-cc.html?direct=support
Hey, i installed mspy on the target device. Now after 2 days of installation in my phone dashboard, it is showing that the "child's phone has stopped transmitting data". My contract will be expiring on "December 14,2023". Reply me as soon as possible.
Hello! Please contact our Support team for assistance. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page: www.mspy.com/contact-us.html
I have to check my partner's phone..But we are not together always .Is it works If I install this in any suitable time but after that he stays away. If I purchase 3 months subscription Do I need the target phone to subscribe again?
Hello! We completely understand your need for monitoring, but it's important to note that mSpy is not designed for this. Our software is legal and intended for parents to monitor their own child's device usage. You can also use mSpy to monitor your own device or someone else's device with explicit consent. It's important to remember that to install mSpy on someone's device, you must have physical access to the device for 5-15 min, after installation, you don't need to have physical access to the device. Additionally, we would like to inform you that if you have purchased a subscription, you don't need to buy it again when installing mSpy on the target device.
Greetings! If you require comprehensive assistance regarding our offers and solutions, we suggest reaching out to our Sales Team through either email at sales@mspy.com or our Live Chat feature. Our team members will offer personalized guidance and help you select the optimal solution to suit your requirements. To access the Live Chat, simply visit our website and scroll down. Within a short wait of approximately 15 seconds, a chat box will appear in the bottom right corner of the page: www.mspy.com/contact-us.html
Hi there! Thank you for your interest in mSpy. Unfortunately, mSpy’s free phone tracker is currently unavailable as we have reached the limits of free trial requests. You can sign up now and get any plan with a discount, or subscribe to our newsletters to get notified when the free trial resumes. www.mspy.com/coupon-code.html? Your registration code can be found in your account. And feel free to contact our Technical Support team via email support@mspy.com, they are always ready to help you with the installation.
Hello there! We are thrilled to announce that we are finally offering a 1-day trial! You can get it by clicking on this link: www.mspy.com/price-1dtr.html?dep=uno&. Enjoy exploring our services and see how our app can benefit you! If you have any questions or need assistance, don't hesitate to reach out to us. Happy testing!
Hi! Our subscription plans cover one device per plan. If you would like to monitor two or more devices, you will need to purchase additional subscriptions. However, we have made it easy for you to switch between devices at any time on our dashboard. You can also choose mSpy Family Kit and check on up to 3 kids at the same time wherever you are: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-yf4ggFMic7E.html
Tenga en cuenta que para instalar la aplicación en el dispositivo de destino, debe tener acceso al teléfono durante al menos 15 minutos. No monitoreamos el dispositivo por número de teléfono.
Please reach out to our General pre-sales inquiry Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Hello! The target device must be a fully operational Android 4+. You can also check device compatibility for Android here: www.mspy.com/compatibility.html? We recommend you contact our Technical Support to clarify all the details support@mspy.com
Thanks for getting in touch. Please reach out to our Technical Support Department. You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
I have a few questions if i install this app on a targeted device so it will also show in their app list. Do we need to uninstall this app after setting it?? How to hide this app from a targeted device? Could you please respond in detail please
Hello! Unlike other phone tracking apps, there’s no mSpy app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them. If you require more detailed information, please feel free to reach out to our Support team. They are always available to address any inquiries you may have and provide you with the necessary guidance www.mspy.com/contact-us.html
Please, note that SAIC code is a South Africa Identity number. It's a 13-digit number You can use our Live Chat service at mSpy.com. You’ll also find the chat link in your profile, accessible from the menu.
Not installed ..this app taken few hours..I got a massage when I open app ...we will send you notification after few hours you complete your steps... I have installed in targeted phone
Hello! In case you face any technical-related issues with the service, please, don't hesitate to contact our Technical Support team via email support@mspy.com or Live Chat. To access the LiveChat, please visit our website and scroll down. After a brief wait of up to 15 seconds, the chat box will appear in the bottom right corner of the page www.mspy.com/contact-us.html
Hello! If you are asking if we can monitor computers then no. For now, mSpy works only on phones and tablets, but we’re working on bringing our software to other platforms. If you are asking whether you can monitor the phone from a computer, then the answer is yes. To see the data gathered from the monitored device, log into your mSpy™ account from any browser.
It is compatible, though we have 4 ways of monitoring iOS devices. You will need to have access to the target device for at least 10 minutes. Please visit our live chat at www.mspy.com to figure out which way of monitoring is the most compatible for you.
