Companies are increasingly seeing the value of adopting a customer-centric approach and putting their customers at the heart of all they do. In this video series, Wonderflow's Bram Weerts will share helpful tips on how to move from being a product-centric company to a customer-centric one.
Initially, we will dive into the following three aspects:
1. What is customer-centricity
2. What is product-centricity
3. How do product-centric companies differ from customer-centric ones
We will also have a part where we only focus on the steps necessary to make the shift to a customer-centric organization.
Part 1: • How To Move From A Pro...
Part 2: • How To Move From A Pro...
Part 3: • How To Move From A Pro...
Part 4: • How To Move From A Pro...
#ConsumerCentric #CustomerCentricOrganisation #ProductCentricOrganisation
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29 июн 2024