How To Playback and Export CCTV Video Using SmartPSS 

Yes that sounds about right. You must select a time range greater than 1 hour so you see both the red handles, so you can drag the right hand one back to close to the other.

and just to add, you can roll the mouse when you're hovered over the timeline to change the scale, so no need to scroll forever to find the damn end marker! Crappy design lol

Bro thanks!! I was tripping out having to download an hr of footy😢😂

Good stuff! I'm sure there's a part of their software development team dedicated to making some things as unintuitive as possible. Sadly it's a weakness of a lot of the lower cost systems ( not just CCTV ) on the market today.

@@AucklandsecuritycamerasNZ Thanks a lot. Giving it to the cops is just what I needed. I have an older edition of this software installed, another UI, but it's basically the same. Technology is amazing. Can't believe I'm getting help for this from New Zealand, being in eastern Europe, a half a planet away.

Yes it’ll do 1 hour by default unless you drag the right edge of the 1 hour time window to the left. Check out a more recent video I put up about how to export small clips.

Hmmm ... Sounds like you're trying to do something else. Follow the instructions carefully & it'll work. I can't duplicate that error so I'd need to see the exact step by step of what you're doing before I could comment further. Good luck!

@@AucklandsecuritycamerasNZ I have read more of people's online comments and articles in the search of this problem and.. some of them said that it can't be done online (which was my case), but that i need to do it locally on the same local wifi network. what do you think ? thanks for replying

Hi Deborah, You just ignore that message and carry on. Click on the big fat blue OK button and the download of your clip should proceed. The message is a pointless waste of time - but there we are! Good luck.

@@AucklandsecuritycamerasNZ Thanks for your reply! I've actually been doing that but then, I run into a problem where the download self-aborts, part way through. No matter. The cops came to the building and got their footage off the DVR. As I've seen how they did that, if I need to capture footage going forward, I think I'll do it that way myself. It was very quick. I suspect my Internet connection may be too slow to download at the office. Even clips of 1-2 minutes, the files seem to be too big. Cheers!

You’re welcome Jennifer! Glad it helped you.

You're welcome Leigh. If it helps them catch a bad guy I'm very happy!

You’re welcome! Hope it helps.

Sorry mate can't help you with that. I never use PC-NVR. Ask your supplier or DAHUA directly. Good luck!

Yes. Your question implies that you have more than one recording method set up. If you only record on Motion Detect then that solves your issue. There won’t be any other recordings, only motion ones. Or if you persist with more than MD then simply select the yellow MD under Record Type in Playback & deselect everything else.

@@AucklandsecuritycamerasNZ Thanks so much for prompt reply. Have done the 2nd half, but while it shows the events (as little bars) it also plays back everything else too. Police have asked for "a download from 4pm to 7am" but it looks like 29gb per camera.....

Martin Turner Tell them to stop being silly. Incidents are seconds and sometimes minutes long. Never ever hours, let alone that many. Find the incident and export the footage. If Smart PSS plays up take a screenshot video or film your computer with your iPhone.

Pretty flash mate! Sounds like a PTZ programming setting. Look either in the PTZ onboard settings or in the PTZ control settings in the NVR. Sounds like you'll find the answer yourself. Let us know here how you get on.

@@goingblindmusic I eventually figured it out and it's a very useful function! In PTZ webservice > PTZ>Function>Time Task> Enable, then choose whatever settings req'd. *Make sure in the Period Settings option, Period 1 is checked otherwise it wont work*. So in my case the static cam will trigger the PTZ to a preset, interrupt a tour (if this is running) and then reset (after the time you've specified) to a Preset or Tour depending on what you've set up in the settings.Voila! But a lot of time working out how!

I've worked out how to do this, thank you

A solid green bar means the recorder is on Regular, which as you've correctly realised, is continuous recording. The Motion Detect has not been set up correctly in the recorder's menu. You need to do 2 things. 1. Set Motion Detect for each channel. 2. Set Storage / Schedule to be the yellow MD rather than just the green Regular. Set it for one channel and then copy to all to save time Then you'll be away laughing!

@@AucklandsecuritycamerasNZ I dont think I ever laugh when trying to config recording s/w. As you mentioned it's often very complicated :) I can see the benefits of rec just MD, but is there a lag between detection and recording or is it pretty much instantaneous? One advantage that I like is that it would highlight someone sneaking around, although no 'damage committed'. Whereas continuous recording wouldnt highlight this (without viewing all footage). Daft question or perhaps not....can you set a camera to record constantly AND record MD under a separate 'stream' so to speak? With an NVR it doesnt really matter as huge storage space and over-write. This way you could check just MD and look at continuous feed in case it missed something.

@@carlturner544 I highly recommend laughing in the face of adversity - which we frequently face when programming CCTV systems don't we! Instead of a lag there is a default pre-record setting of 5 seconds so no worries there. While it's possible to record continuous and motion detect I don't advise it. Not only is it a waste of space, but my supplier advises that it can cause issues on some recorders. MD is the way to go.

I wouldn't use Smart PSS if you have to backup such huge amounts of data. Instead use a usb stick into the back of the recorder and do it using the backup menu on the recorder itself ( you need a monitor and a mouse connected to the recorder to do this ). I'd urge you to consider why this is necessary in the first place. I don't know your specific situation so it's not for me to decide, but what I would say is it is very unusual to do this. Most users simply accept that there is a certain number of days recorded before the data is overwritten, and they manage it that way. ie they know they've got say 30 days to get any specific footage off ( using Smart PSS for small amounts ). If X days aren't enough they put in a HDD twice the size and get 2X and so on up to the limit of the DVR if necessary ( very rare ). I'd only use Smart PSS for seconds or minutes of data ( never for hours or days worth ). Most incidents are over in a few seconds and often it's a still photo ( a screen shot from a video ) that cliches the evidence anyway.

@@AucklandsecuritycamerasNZ thanks, for your help. I woudl be doing what you suggested but i am in remote location and have small hdd in nvr currently so needed to act before it disappeared, Yes Smartpss is rather difficult. Pain in ass for larger volumes/lots of cameras to backup.

Redrum Head Yeah it is what is! I’m making enquiries with DAHUA about a remote backup software they had at one stage but which no longer appears in their toolbox. I’ll let you know if it’s available.

@@goingblindmusic thanks for the reply. Yes i have seen a video of someone doing remote backup. There was menu/button for that on main /home page. I found in the System Configuration settings a menu called Backup/Restore but it doesnt tell you what its backing up, must be just the configuration settings? If you get answers please paas them on. I tried contacting Dahua but they dont seem to have any human support for their products

Yes. You can attach a monitor and a mouse to the DVR or NVR and access recordings that way.

Auckland Security Cameras thank you! This video is awesome and I just got the footage. You’re a legend!!

Try grabbing the right hand edge of the time segment and drag it to the left so you end up with only a few minutes.

@@AucklandsecuritycamerasNZ Thank you, dragging from the right side works perfectly.

@@ajwest5176 Glad that helped!

You can't do it using Smart PSS but you can do it using the Backup menu locally ( ie with a monitor and a mouse connected to the recorder ). Connect a USB drive Login. Main Menu Backup Select Channel, Start & End Times Add Then repeat for other channels Start

I agree it's annoying and not obvious how to fix. Here's how. When you click on scissors it selects one hour worth of footage by default. To cut it shorter than 1 hour, drag the end-time bar closer to start-time bar. This lets you select the approximate length of the footage. When you are happy with the approximate length, click on the scissors icon. It will prompt you with ‘folder selection’ and also the type of the file you want to save as. Hope this works for you.

I'm having the same issue. Doesn't seem to let me set the end time like this video demonstrates

Andrew have you read my reply to Raghav and tried that technique?

Actually, issue I'm now having is that when I pause at the start of the clip, and then click the scissors, the start is showing as 1 hour past the spot where I'm currently view. So I'm trying to record starting at 12:52:05, and when I click the scissors, the start says 13:52:05, and duration 1 hour. Here's an example: recordit.co/rBmZp6UzyV

Andrew Legrand Yes that’s what it does. That’s why You need to drag the end time left as explained in my reply to Raghav.

It’s not impossible to do so. Just drag the right hand edge of the 1 hour default time range back to near the left hand one. Just be glad you don’t have to put a new VHS tape into the recorder every day. 😀👍

@@AucklandsecuritycamerasNZ Thank you very match, but it don't work, or I'm not able to do that.

@@romeonett7904 Ok. Give me a few days. I know DAHUA are changing their software a bit so I’ll put up another video soon to make this clearer.

@@AucklandsecuritycamerasNZ Thank soooo much, you are great.

@@romeonett7904 Just put another video up. See if that helps. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-bQiDRsKKYZE.html

I feel your pain! Until they improve the software ( which seems to be happening slowly ) we have to use what we got soldier. The scary thing is I have seen WAAAAY worse CCTV software over the years. If you have any specific things you're struggling to do post a comment here and I'll see if I can post a follow up video that works around it. Good luck trying to get DAHUA to change anything quickly!

​@@AucklandsecuritycamerasNZ i have dahua list of annoying things on my google keep i can paste it here...

@@boostnet_it_solutions For sure mate. I'll be interested to read it and compare it to mine! I'm not DAHUA but I'll do my best to comment on them. Who knows we may even get some of them improved!

@@AucklandsecuritycamerasNZ for God sakes get rid of it. I regret installing a 32 camera system from Dahua. My customer and I hate it. I'm looking for a solution. Maybe Milestone or another VMS

Javier Rodarte MOBOTIX is much better, but it’s a steep learning curve for an integrator. They all have their pros n cons and I can’t comment in any useful way unless you describe a specific feature you find troublesome.