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How to Reconnect SkyBell Video Doorbell to WiFi 

Preventia Security
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Learn how to reconnect your SkyBell Video Doorbell to WiFi after making changes to WiFi network name or password (or internet disconnect).
If you have any questions, please contact our office at 615.422.5276

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26 сен 2024

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Комментарии : 70   
@sharmm1453
@sharmm1453 3 года назад
Thank you. My husband has been trying to fix the WiFi disconnection for weeks now and with your video I was able to fix it. Thanks again
@rangerfontana591
@rangerfontana591 2 года назад
OVER 120,000 VIEWS for people to TRY to make their Skybell work. If THAT doesn't WAKE YOU UP as reason enough NOT to BUY this junk, nothing will.
@Seahawks916
@Seahawks916 3 года назад
After I connect to the skybell via wifi it just gets stuck there and I can't do any further steps.
@rangerfontana591
@rangerfontana591 2 года назад
Because Skybell is crap. Maybe the same morons that write code for Honeywell wrote it for Skybell as well
@danrussell3509
@danrussell3509 2 года назад
I had Guardian Security installed in my home several years ago and they put on a Sky Bell Video Doorbell but it stopped working about 60 days later. Called Guardian and they told me it would be $75 just to look at it and around $200 if a new one was needed . Glad I told them to kick rocks and waited because I now have a new Lorex 2k video doorbell with many more features for $130 and I was able to add it to my Lorex 4K 16 camera Fusion system with absolutely ZERO monthly fees !
@rangerfontana591
@rangerfontana591 2 года назад
30 YEAR Gen. Contractor here. STAY CLEAR of Skybell. WHY would OVER 120,000 people need to view this video IF Skybell crap worked? It's JUNK! Over 700mbps wi-fi boosters near the doorbells and they still go out of synch CONSTANTLY! Why spend YOUR money and YOUR time trying to make their junk work? You get what you don't pay for.
@annawulf4910
@annawulf4910 Год назад
This is the second home in which ru-vid.comUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).
@angelapjbrown7662
@angelapjbrown7662 2 года назад
Thank you. I was unable to connect with the security company and this video was very help. Success!
@dragonflymadfw
@dragonflymadfw 5 лет назад
I’ve spent an hour connecting and it doesn’t work properly.
@mypreventiasecurity
@mypreventiasecurity 5 лет назад
We are very sorry to hear that you've continued to have trouble @dragonflymadfw. We are aware that SkyBell has released a firmware update and we have had to push that update for several of our customers. When was your doorbell purchased / installed?
@PedramBastan
@PedramBastan 4 года назад
@@mypreventiasecurity I'm having the same issue and mine is over a year old.
@mypreventiasecurity
@mypreventiasecurity 4 года назад
@@PedramBastan The firmware update has been released within the past year. If you do not have customer support with a security company who can push the update for you, you will need to contact SkyBell HD support directly to update.
@rangerfontana591
@rangerfontana591 2 года назад
Because Skybell is junk.
@rhoodj
@rhoodj Год назад
​@@rangerfontana591oh waow.... right I have no clip saved to review. I am using like a regular ring door bell
@stevebolaris1076
@stevebolaris1076 2 года назад
After install of a new, faster Spectrum cable modem (200+ mps), the Skybell would not reconnect to our Google wifi mesh network. After viewing several RU-vid videos and reading comments, I say THANKS RU-vidRS! The issue is that the SkyBell only works on 2.4 and NOT on the 2.4 and the 5 that the Google wifi broadcasts. I did not want to try any of the messy solutions offered such as trying to shut off the 5, set up the SkyBell and then turn the 5 back on. The solution that worked for me was to start the reset to the flashing Red/Green on the SkyBell and then walk away out doors perhaps 30 feet from the SkyBell. This also put me about 50 feet and several house walls away from the nearest 3 mesh pucks. It worked because the 5 signal was not strong enough to overcome the distance while the 2.4 was strong enough. The result was a quick completion of the connection back to our network - it was the last item to connect after all 30 plus other devices in the home connected immediately. One caution worth mentioning was that it may not work for large appliances such as a built in oven, refrigerator or washers and dryers. Perhaps in those instances maybe you move the wifi connection further away. To good results for all, and again, thanks RU-vidrs for the solution that the SkyBell support team had not suggested.
@rangerfontana591
@rangerfontana591 2 года назад
LOL... distance has NOTHING to do with it. 2.4 and 5 bands are COMPLETELY separate. Your set-up worked via coincidence, not distance. LOL!
@Danton1990
@Danton1990 8 месяцев назад
@@rangerfontana591 You're wrong. In the app, it didn't see the weaker 5hz band because OP was too far away from the 5hz signal, therefore he couldn't accidentally select it when configuring the doorbell. I'm gonna go try this as well.
@thedex2001
@thedex2001 2 года назад
I wish there was audio during the set up instead of the snappy tune that’s playing! I’m trying to look at a lot of things at one time and I can’t get it working!
@rangerfontana591
@rangerfontana591 2 года назад
True. It's a lazy-made video. Tells us no more than what the crap Skybell app tells us already.
@josearagon3060
@josearagon3060 3 года назад
My skybell is on permanent sync mode. I have tried resetting it, with tech support email instructions, every day for the past week to no avail. In the past week I've called tech support 3 times and left a message for a call back, but no one has called me back. I'm about to ditch Skybell and purchase a Ring door bell.
@rangerfontana591
@rangerfontana591 2 года назад
Skybell is junk.
@JcLazy1
@JcLazy1 Год назад
​@@rangerfontana591it really is.
@AB-xw7oz
@AB-xw7oz 10 месяцев назад
The software is junkier then the unit. But my light stays on and I feel it could deter a break in.
@delaneyreyes8995
@delaneyreyes8995 3 года назад
This is bullshit. The most complicated thing to connect. It will not connect to my home wifi and I’ve been trying for hours. Ridiculous.
@rangerfontana591
@rangerfontana591 2 года назад
Skybell is junk!
@tharding2870
@tharding2870 4 года назад
47 simple steps . . .
@thabg007
@thabg007 3 года назад
exactly, what a pain reconfiguring this thing was, but its finally working again
@donaldallmon6804
@donaldallmon6804 3 года назад
Agreed. Samsung s10 note. I've followed every step. It simply will not pick up the wifi. Gets to the step it recognized the skybell and it stops there. Had this before with my s8 I wish I'd went with a different product
@michaelvargas6341
@michaelvargas6341 4 года назад
When I try to pair mine it stops blinking green and red and starts blinking orange again. Then fails at 10%. I've tried over a dozen times already.
@mypreventiasecurity
@mypreventiasecurity 4 года назад
Hey Michael, we're sorry to hear that you're having trouble reconnecting! Our technical support staff suggesting power cycling your router and Skybell. Also, if you have your serial number, we can try pushing a firmware update for you. Give us a call at 931.381.1652 and ask for Rosa
@rangerfontana591
@rangerfontana591 2 года назад
Skybell is junk. Tell everyone.
@jawnlaughlin5
@jawnlaughlin5 Год назад
@Ranger Fontana you aint lying, ive been trying to get this going for 2 days now and their tech support is a joke
@Catbirdmom2
@Catbirdmom2 3 года назад
I inherited a SkyBell when I bought my house and have yet to get it to even flash rapid green then red and green. It’s just a constant orange flicker
@mypreventiasecurity
@mypreventiasecurity 3 года назад
Lea, we're sorry to hear that you've continued to have trouble. If you have an account with us, please reach out to our office at 931.381.1652 for further assistance. If not, please check out the SkyBell troubleshooting website for more tips: store.skybell.com/pages/top-troubleshoot-items-hd
@zvchary3578
@zvchary3578 3 года назад
hold the button for about 30 secs until it flashes green... then you can retry the process
@jasonwebster3899
@jasonwebster3899 3 года назад
Same issue. Ever figure out a solution?
@Catbirdmom2
@Catbirdmom2 3 года назад
@@vincef.5378 Oh I got it to work but there’s a tree about 25-30 feet away and every time there’s a storm it sends an alert to my phone. I’ve turned the sensors down and now only have it alert me if the bell rings.
@francoisnguyen6623
@francoisnguyen6623 6 месяцев назад
If the SkyBell came with the house your best option is to uninstall it and throw it in the trash. There’s so many other better video doorbell on the market. I want to get rid of my Skybell but I’m locked in a contract and it would cost me too much to buyout the contract. So I’m stuck with only 2 option. Buyout or wait until the end of the contract. Skybell video doorbells are garbage. Only limited features and oftentime you’re locked into a contract by your Smarthome provider.
@DoriMartin
@DoriMartin 5 лет назад
Mine always says registration error
@rangerfontana591
@rangerfontana591 2 года назад
Skybell is junk is why.
@DKaz78493
@DKaz78493 3 года назад
So far everything is complicated on my bell, what a shame.
@rhoodj
@rhoodj 3 года назад
Skybell trim plus
@rangerfontana591
@rangerfontana591 2 года назад
@@rhoodj WHAT?! 2nd post on here from you. Google how to form a full sentence when writing.
@bennieward8468
@bennieward8468 3 года назад
Does not give live video. Will sent notifications after the fact. I have one and going to replace it with nest
@nealsnow8678
@nealsnow8678 3 года назад
My house came with a sky bell went through all the steps to sync on the app but as soon as I hit the final thumbs up it brings me back to sync all over again and doesnt take just looping over and over. Can I get a solution
@mypreventiasecurity
@mypreventiasecurity 3 года назад
Neal, we're sorry to hear that you've continued to have trouble. If you have an account with us, please reach out to our office at 931.381.1652 for further assistance. If not, please check out the SkyBell troubleshooting website for more tips: store.skybell.com/pages/top-troubleshoot-items-hd
@jawnlaughlin5
@jawnlaughlin5 Год назад
@Preventia yeah im sure Neal still has his skybell in hand waiting to hear from you one year later. You guys are a joke!
@RD-Man
@RD-Man 5 месяцев назад
I am holding the button forever and it never goes into sync mode like it says it should. I honestly don't understand this system. It's seems like a convoluted mess, and this video seems outdated anyway.
@bloodCount8895
@bloodCount8895 2 года назад
what if you have AT&T Fiber gateway that has both 2.4 and 5.0 Ghz? I cant change my guest WiFi to 2.4 only.
@JcLazy1
@JcLazy1 Год назад
If have to call them to split it.
@itsmilkfoo
@itsmilkfoo 3 года назад
I changed my router and now after I click on skynet wifi it won't go to the next step. What am I doing wrong?
@mypreventiasecurity
@mypreventiasecurity 3 года назад
Diego, we're sorry to hear that you've continued to have trouble. If you have an account with us, please reach out to our office at 931.381.1652 for assistance. If not, please check out the SkyBell troubleshooting website for more tips: store.skybell.com/pages/top-troubleshoot-items-hd
@itsmilkfoo
@itsmilkfoo 3 года назад
@@mypreventiasecurity I got it fixed! Apparently adt app doesn't like samsung.
@rangerfontana591
@rangerfontana591 2 года назад
Not a thing. Skybell is crap.
@lynn312
@lynn312 2 года назад
I need to connect my Device to another wifi route it doesn’t give me the option. 😨
@rocee1140
@rocee1140 3 года назад
why does the light turn white sometime?
@globalprofits101
@globalprofits101 2 года назад
that's motion being sensed or in other words it's recording motion when white
@aadijaypundir4776
@aadijaypundir4776 Год назад
@DKaz78493
@DKaz78493 3 года назад
Really!!!
@dragonflymadfw
@dragonflymadfw 5 лет назад
This skybell sucks
@rangerfontana591
@rangerfontana591 2 года назад
You're being kind. It's sh*t really!
@strifewentworth
@strifewentworth 5 лет назад
Volume is way too low. Can barely hear
@mypreventiasecurity
@mypreventiasecurity 5 лет назад
Thank you for the feedback! We are continually working to improve our filming quality and we will keep this in mind for our next video
@rangerfontana591
@rangerfontana591 2 года назад
Volume is fine.
@kayehubbard6260
@kayehubbard6260 Год назад
Skybell is bullshit don’t waste money
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