How to Recover Data from an External Hard Drive ✅ 5 Simple Steps

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Need to recover deleted files from your external hard drive? Check out 5 simple steps and a bunch of useful tips to increase data recovery chances. Hard Drive Recovery Software: bit.ly/33KY7j8
It's quite upsetting when an external HDD gets damaged, corrupted, or inaccessible. But, as long as your external hard disk is not physically damaged or broken, you can use disk recovery software to recover data from the hard drive first. Data loss occurs for a variety of reasons that demand a reliable recovery tool. Situations when Disk Drill software can help:
- You deleted files on an hard drive by mistake;
- Formatted external hard drive;
- When faced with a disk that suddenly shows up as a RAW file system;
- “You need to format the disk in drive before you can use it" error message;
- Hard disk not showing files;
- partition inaccessible or lost;
- your external disk is crashed, damaged or corrupted;
- Viruses and malware.
Supported external hard disk brands: LaCie, Seagate, SanDisk, Kingstone, Western Digital, Toshiba, Buffalo, Samsung, Maxone, KESU, Silicon Power, Adata, G-Tech, etc.
Steps to recover deleted files from an external hard drive:
Step 1. Download & Install Disk Drill for Windows or Mac.
Step 2. Connect an external hard drive to your PC.
Step 3. Click Search for lost data button to scan your external disk.
Step 4. Preview found files and select which files you want to recover.
Step 5. Then click Recover to save found files. A save location must be different to the original location.
Follow these tips to successfully restore your files from an external HDD:
Tip #1 Why recovering lost data from an external hard drive is possible? Here's the thing. Until your files are not overwritten by new data, you can undelete them. The key is not to overwrite the files you want to recover. Stop using the drive immediately to give yourself the best chance of recovering your deleted data.
Tip #2 Do not recover the files back to the original drive. You can overwrite files before they can be recovered.
Text tutorials
3 ways to recover deleted files from an external drive:
www.cleverfiles.com/howto/recover-files-external-hard-drive.html
How to recover files from a crashed hard disk: www.cleverfiles.com/howto/crashed-hard-drive-recovery.html
📌 Related links
Recover deleted files from a hdd on Mac:
www.cleverfiles.com/hard-drive-recovery.html
📌 Related videos
What to do if your hard drive not showing up: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-YWSC-NTAkYE.html
Recover lost or deleted partition: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-WY3KZ7vCbng.html
Hard Drive won't boot, what to do: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-fOzSAuXFIxs.html
📌 SUBSCRIBE for more data recovery tips: ru-vid.com

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12 авг 2020

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Комментарии : 699

@buu678 3 года назад

I cant thank you enough for this video. my external hard drive stopped working in 2018 and after trying everything else this was the only method that worked. Your a life saver.

@cleverfiles 3 года назад

Glad I could help to recover your data

@josephignas3988 2 года назад

Am sory! Am not very good at understanding when a person is talking faster. Can you help me just by writting the steps to follow here down from the beginning? Coz i have been in problem with this challenge for so long now. I need to recover and use my lost files from my flash disc. Thanks! Waiting for your help bro!

@HalloNano 3 года назад

THANK YOU FOR SAVING MY FILES!! I thought all of my pics for years and years were lost!!

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@terrencetaylor9281 5 месяцев назад

@@cleverfiles hi , is there a way while using Disk Drill to select multiple tracks at once when it comes to Audio like iTunes Library does ? or do you unfortunately have to manually select so many at a time ?? because i only have 118G of disk space .

@keewezzy312 2 года назад

Thznks a lot! I was helping my cousin fix his iphone today and he needed a flash drive. Not knowing that he needed a empty one, it formatted my flash drive and deleted everything completely. I'm glad I came cross this and I may have to purchase the upgraded version to get the rest of my stuff, but thanks again!

@alexeivashchenko2251 3 года назад

Managed to recover files from my external HDD that was not visible in Windows Explorer! Great work Cleverfiles team!

@cleverfileshelp2132 3 года назад

Glad we were able to help you! Thanks for letting us know.

@konstantinoslysandropoulos9469 3 года назад

@@cleverfileshelp2132 my disk is not visible too, i dont know what to do...will the video help me if the disk is not visible?

@cleverfileshelp2132 3 года назад

@@konstantinoslysandropoulos9469 Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@josieleighanne3440 2 года назад

I'm excited to give this a try! My boyfriend found an old external hard drive and he doesn't remember what's on it and wanted me to see if I could pull any/all of the data off. Thank you for the video and knowledge!

@cleverfiles 2 года назад

Good luck!!

@DD-vg6ms 10 дней назад

Not free but worth the payment. Huge thanks to the uploader for this video. The interface and options have changed since this video was created but it doesn't matter, it clearly defaults to the best recovery methods now instead of you having to choose them. Disk Drill not only managed to recover EVERY SINGLE FILE from my disk that I accidentally screwed up and had become RAW according to Windows, but incredibly it also managed to maintain the original FOLDER structure! In other words the end result was as though nothing had ever happened, it was a perfect rescue. It is a truly magnificent piece of software, even if you're in that awful panicked state with your disk and it seems nothing will fix it.

@cleverfiles 10 дней назад

Thank you for your feedback!

@catroyce 3 года назад

Thanks for the video, it's really hard to find a decent tutorial on how to recover data from external hard drives.

@cleverfileshelp2132 3 года назад

Glad you liked it! Appreciate your comment.

@richardlambert5970 2 года назад

Your software really recover all of my lost data (Including archives). I couldnt even check and access to found.000 in my Seagate external drive. In the end, it is done with minimun efforts, just like copy/paste miracle. You earn my sub, and I will check your videos for advices from now on. People, this is seriously my real case; no exaggerate. Tyvm for this software.

@user-hh2is9kg9j 2 года назад

Thank you, you have no idea how long I was trying to recover photos of my son's childhood.

@cleverfiles 2 года назад

Happy to hear that! Thank you for the shout-out!

@susanlee1913 3 года назад

OMGGGG!!! YOU ARE A LIFESAVER!!! I literally deleted all my vlogs video on accident recently, until I saw your video for help!!! THANK YOU SO MUCH!!!! P.S. I have a Mac, so it works well also!

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@michaelwarnock2193 3 года назад

Thanks for telling us you've gotta pay £70. Love hearing that after waiting 4 hours...........

@cleverfiles 3 года назад

Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

@KoolKidYanno 3 года назад

@@cleverfiles Yeah but like, there was no message to say you have to pay, just a big Free Download button. Would've saved a lot more time if we knew we had to pay, before spending a lot of time waiting for the deep scan to finish.

@user-lj3fq1pe2f 2 года назад

Wasted 4 hours too!!

@nicolar4753 2 года назад

@@KoolKidYanno he talked about this in the video... he said that you can recover 500 MB with the free version..

@wajihakhan8297 2 года назад

Wasted my 15 hours. 🤕

@Samzaf 2 года назад

Oh man you saved me! It was expensive but worth it, some files was damaged unfortunately but I got like 80% back 👍🏼 It was worth the money definitely.

@cleverfiles 2 года назад

Great to hear!

@samno987 3 года назад

Thank you! You saved hundreds of hours of work that I accidentally deleted while working too fast!

@ricardoaley7642 2 года назад

You are a life saver! literally saved over $500 that they were charging me to retrieve my files! Also I had already written over the files and still recovered them!! YOU THE MAN!!

@mullahmusic9011 Год назад

Bro plz tell me how u did it I think i over wrote mines as well but no luck

@JLESCOLERO Год назад

did buy the pro version?

@LUINEITOR360 3 года назад

It didn't find the Datta I was looking for 😢😢 is it lost forever?

@cleverfiles 3 года назад

Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.

@dogzonek9269 2 года назад

YEARS OF WORK ACCIDENTALLY DELETED RECOVERED! THANK YOU!

@leahcim1436 2 года назад

Did you pay?? How much??

@dogzonek9269 Год назад

@@leahcim1436 1 free program would recover files but I knew some were corrupt so I found one that wouldn't let me recover for free but it showed which files were corrupted.

@jorgeramos5464 3 года назад

You are a LIFESAVER! I had erased my SD Card by mistake and Disk Drill was able to recover all the files in an instant! Thank you very much for this great tool!

@cleverfileshelp2132 3 года назад

Glad we were able to help you! Thanks for letting us know.

@kimoda9451 2 года назад

thank you! this free version is great, and very much appreciated! easy to use, and while it didn't recover what i needed it helped me feel more confident that maybe i did not put the pictures on the device afterall.

@cleverfiles 2 года назад

Glad to hear that, Kim!

@vannyching502 2 года назад

I used 94hours to scan almost 500GB files include photos and videos, tks for your video and helping hand, successful finally and paid for the pro version.

@ejboi7049 3 года назад

Thanks for your helpful video cleverfile. I have 1tb external drive and i overwriten it and it comes out at my laptop as a (recovery E:) 900mb only. Can the disk drill fix it? Thank in advance more power

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@LiveitlikeLauren 3 года назад

Great video! Thank you so much 😊

@buildthedream77 3 года назад

Truly, I couldn't thank you enough!

@zak9434 2 года назад

I don't know how to THANK YOU.. man you SAVED years of my work.. all my teaching resources are on word and excel files..there was an issue in my laptop that erased them as well as so many other files from the hard disk without even me noticing//You helped me even realize what was deleted ..I could retrieve them all.. And YES I like your hat :DDDD you are ADORABLE

@cleverfiles 2 года назад

Happy to hear that! Thank you for the shout-out!

@jrdehaisx 3 года назад

Formatted my External by mistake instead of my SD, was able to recover it all! Keep up the great work!

@cleverfileshelp2132 3 года назад

Glad we were able to help! Thank you for letting us know.

@michaelpederson8883 Год назад

I've been looking for a program or tutorial for "scraping" data (not backup files or programs) off an accumulation of disk drives (both HD, SSD and flash drives) to "bulk" deposit (whether moving or copying) to one large hard drive to run a de-duplication program and sort old from new, and organize old data photo, xls, pdf, photos, document & video etc. data. Any hints, tips mor suggestions?

@iCKEST 3 года назад

you literally just saved 5 terabytes of my life. Thank you!!

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@luna_hzl21 3 года назад

it really recovered all files? i accidentally deleted mine too and currently doing this...

@TausifArshad 3 года назад

How much did you pay ?

@geraldinewaters3151 3 года назад

You mate are a legend. Can't thank you enough.

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@erickmedmer5263 3 года назад

The best. Thanks man!

@richardfields1181 3 года назад

Great video! I need to recover data from an external hard drive which I accidentally reformatted with a time machine back up on my MacBook. Do you know whether this is possible and, if so, whether I need to prepare the hard drive in any way before running Disk Drill? Thanks!

@cleverfiles 3 года назад

@staciekeener1994 3 года назад

Richard, did you ever figure this out? I am dealing with this right now and can't find answers

@richardfields1181 3 года назад

@@staciekeener1994 Hi Stacie, yes I did (although I’m still tidying up some of the data!). I purchased disk drill which recovered about 4tb from a 1tb hard drive... difficult to wrap my head around that, but essentially disk drill recovered lots of duplicate files. You’ll need to get hold of another external hard drive to move all your recovered files to. You’ll then have to tidy up the files as there will be lots of duplicates hidden away in different folders (I did anyway!). It was a really stressful time but disk drill should be able to recover everything for you! This experience has actually made me really tidy up my files and I’m also in the process of backing up in the cloud too. Good luck! :-)

@dana1078 3 года назад

Hi there! Your video makes me hopeful that I can recover my files. After a windows update, my computer can no longer read my portable Toshiba hard drive. If I connect it and use the Disk Management tool, it shows as RAW, but when I used a different program, I was able to retrieve some data. I don't mind paying for the PRO version, but I want to know if I'll have to spend the rest of my life renaming and reorganizing the recovered files. This drive has ALL of my pictures and videos on it, including those imported from 7 phones. If the software can recover my files, will they be renamed and stored in one big file or will the restored files look as they did (with the same file name and folder location) on my drive before it was damaged? Thank you for your help!

@cleverfiles 3 года назад

@lisalmf123 2 года назад

Hi. I have a backup question. I have a Seagate backup that was used to back up my old pc. I have tons of files on there and I wanted to add some of them on my current pc. I was wondering when I hit restore files, will it keep my current stuff on my computer but just add the old saved stuff to it or will it rewrite over everything? I don't want to mess up my new computer.

@cleverfiles 2 года назад

You can select the destination directory for file recovery in Disk Drill and choose which files you wish to recover from the backup. Your recovered files will be stored in that directory and won't overwrite existing files.

@adelinechara5894 3 года назад

Thanks so much for this tutorial! I followed through the steps and I could preview the file that I want to recover but I was prompted to buy the Pro version in order to recover the file. Would you know of any other free software to recover files? Would really appreciate your help & thanks very much once again!

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@Poa2024 2 года назад

Hello does it also recover a file that was deleted and was emptied in recycle bin?

@roadbong 2 года назад

@@Poa2024 im prety sure this does it :).. for this program probably easyer to get back files what you deleted from recycle bin, than files what just dissaperaed when hdd got damaged or smt :)

@Poa2024 2 года назад

@@roadbong actually it didn't work for me since it got overrite already like i deleted my files 3 months ago and i was still using windows 10 at that time. i installed this software when im windows 11 already.. i did deep scan in all files couldn't find my old ones anymore ::(

@roadbong 2 года назад

@@Poa2024 hi man, sad to hear this. But do i understand right, that you have windows 11 installed on this hard drive, where you want recover files ? If i understand right and you have windows in same tisk, then you must install windows to another drive, then insert this HDD to computer(hdd where you need recover files) and then start scan it. Also you need to have atleast same amount free space on your computer, what have in that HDD where you need recover files. Example if your HDD where you need to recover files, are 500GB, then would be best if you have 500+GB free space on your pc, because otherwise program cannot recover files, because just dont have free space. And use definetly deep scan and scan full HDD, not just partition. Its probably will not show you folders as they was in your compuiter when you deleted/lost them, but files will be in folders, by file types. Example, all pictures in one folder, all videos in one folder etc - i just used it today and this way it worked good, just needed later search pictures i needed to find, but i got all as needed :) i hope you get it work :) Also, i used this program today and its really good program, worked as need.

@jemimaherickaastudillo8581 3 года назад

My external drive ejects on its own after a couple minutes of the scan, yet, it is properly plugged in. May I ask if I could pause the scan, recover the found files, and continue the scan again? I'm going nowhere, whenever it ejects, the scan starts all over again, and my SSD has only 244Gb of lost data I desperately needed.

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@successkelechi7277 2 года назад

Apart from recovering the files, can Disk drill recover the original folders in which they were stored before the formatting took place? Thanks

@cleverfiles 2 года назад

@MsBoneca15 3 года назад

Thank you! And off topic. Where did you get that cool lamp!?

@arianapenner1831 3 года назад

Hey there! I have a WD 2TB hard drive with corrupted/broken files such as pictures/videos, can I use this software to fix those files?

@cleverfiles 3 года назад

@acking1502 2 года назад

Hello, I'm wondering would I be able to recover deleted PS4 game files? I formatted my external hard drive by mistake and it deleted my gaming files on the drive. PS4 files typically are under a different encryption so PC's can't recognize them normally but I'm hoping the software can make the difference. I accidently formatted due to my PC not recognizing the external drive and didn't know it would delete them in the process. Thanks a bunch man.

@cleverfiles 2 года назад

So sorry to hear about that. Deep Scan works by reconstructing files and can only work with certain types of files (this is a limitation of the files themselves). Unfortunately, games files are not supported at this time. You can see a full list of 350+ compatible file types here: www.cleverfiles.com/help/file-types/

@eumesmo5990 2 года назад

Hi. Can I scan just one folder instead of the whole drive in order to find the deleted file? I know the folder in which the deleted file was located so I believe it would not be necessary to scan the whole drive (1TB)

@cleverfiles 2 года назад

Hello, we are sorry about that. You need to scan the entire drive to locate the lost files. Then you can do a search or filter for the file you need.

@Patrick-fz8ee 3 года назад

Yesterday i used easeUS data recovery and selected my drive and let it scan and it found all of my files on my drive that i couldnt open and said that it needed to be formatted. I saved the recovery file on my desktop because it asked me to pay €60 to recover the files or enter a license code. Then i went to sleep and today i wanted to reopen the file again but now it says scan session might be corrupted. And the drive doesnt show up anywhere anymore only in my device management it shows the drive. In disk management it says that the disk isnt initialised. Please i need help because it had 100 gb of important files on it.

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@DK-vx5co 3 года назад

So, did the software screw you, or did this work?

@Patrick-fz8ee 3 года назад

@@DK-vx5co software screwed me. Luckily i had all the files backed up on an old laptop but the harddrive that i tried to recover the files from is completely corrupt

@DK-vx5co 3 года назад

@@Patrick-fz8ee Thanks. This is my worry. All they lose is a sale, but we lose data. Before some cheap over-promising software screws me I'll probably go with a software recovery service that is highly rated.

@fayyazb 3 года назад

Interesting. Thank You. On a Mac: - If the External is unreadable and shows in the Disk Utility then would it be better to back-up the drive with bad sectors or scan first? - And do you use Recover after scanning the whole drive or can be done as you see files available? - How much time do you think a full 2.5TB drive should take for scan?

@cleverfiles 3 года назад

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@Riothebeast. 3 года назад

Hey man, great video i just wanted to ask you before starting this. I have a 2 TB hard drive on my laptop and i recently built a new pc and i wanted to use my laptops hard drive as external secondary. I plugged it in and it didnt allow me to open it. I went to disk manager and it showed up as a RAW file type. I searched up how to change to NTFS, it said to use chkdsk /f which i did but it froze at 90% and i had to close it. Then, i went to check the drive and i didnt have permission so i changed ownership to my PC and i lost about 400 GB of data... I hope i can recover this as i need it for my work all my important files are there and everything. I also installed the drive back onto my laptop and i let me login but it was all a black screen. I restarted holding shift then got BSOD and its been stuck on diagnosing your pc for the past hour or so. I hope this method will work but it will take long like you have said but i need the files. If you know any other way please let me know thanks and great video

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@stepbroajo 2 года назад

so my hard drive stopped mounting to my Mac so now im on my desktop and its showing, but it won't open. I can't seem to get my data from it and I was wondering if this app would help me to extract my files safety fir it.

@cleverfiles 2 года назад

Please download the free version of Disk Drill and run a scan to see if your data can be recovered.

@ytcarol 2 года назад

Great advice - I got all the way through scanning files on my Seagate external drive to find ones I thought I had deleted - but in the meantime I found them on another pathway! Now I wonder how to back out of this program, i.e. cancel the scanned files process and return to normal. Thanks for any advice.

@cleverfiles 2 года назад

You can pause or cancel scanning at any time. Just click the Stop button on the upper-right of the recovery window.

@beagarcia2011 3 года назад

Does this software work with a formatted external hard drive? I think I formatted it by mistake as NFTS and I am on a MacBook.

@cleverfiles 3 года назад

@kenlimfornication 3 года назад

I'm scanning a 3TB external hdd which I accidentally quickformatted. I have not overwritten anything on it. Total scan hours is about 19 hours which I am fine with. However, after 5 hours, it is still displaying 0 files found. Is this normal? Will the files be found in the later stages of scanning?

@cleverfiles 3 года назад

Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@CJP1012 3 года назад

I've been running it for 36 hours on my Mac and it still has 223 hours left to go. I'm looking for certain file extensions. Some have shown up, but not all. I originally tried searching from the start, but it didn't show anything since it had just started running. Is there a way to just search for certain file types and not have to wait for the whole thing to through the process?

@cleverfileshelp2132 3 года назад

Hello Chris, could you please send us the Log records of Disk Drill to help@cleverfiles.com with a brief description of the issue? Please follow the instructions on this page: www.cleverfiles.com/help/troubleshooting-basics/

@michaeldoonan57 2 года назад

I followed all the tutorial but my review files dont show me anything. It recovered apporixametly 219 Gb but i dont know exactly what files they are. One night when my laptop was downloading updates around 3am a box appeared and i did not read it as i assumed it wanted to restart my Laptop and I clicked Yes on only to wake up to a complete reset, like factory. So all my apps, files, photos, etc. were gone. So now im at the $89 Pro Disk Drill and i dont know what to do. Is there some way i can be able to see whats being restored thats not showing, as in double file copies. I dont know if this makes any sense. Please advise. Thank you

@cleverfiles 2 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@tekemutau6583 2 года назад

Great video. I have a question. I have a hard drive which was formatted and Windows 10 was installed on it afterwards. If I ran disk drill will I be able to recover any data?

@cleverfiles 2 года назад

It depends. Please, scan your drive with the free version of Disk Drill to check.

@ieqaafiqah8929 3 года назад

hye there! i got this issues which is,the hdd that i connected doesnt evenn pop-up either the explorer nor disk drill and i cant access it.Is there any solution that i can do soo that i can retrieve bavk my data from a dmg hdd?i've been using the hdd from about 4-5 years already and suddenly few weeks ago i cant open it saying that its broken already

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@ShubhamKumar-jg4kz 2 года назад

It worked , thank you so much Cleverfiles. Love from India❤

@j-dmathwig2252 2 года назад

THANK YOU!! This saved a lot of heartache. What external hard drives do you recommend over 10TB?

@cleverfiles 2 года назад

It depends on your preference and budget.

@j-dmathwig2252 2 года назад

@@cleverfiles Budget is around $200 if possible however quality over price.

@thomasaznar2309 2 года назад

Hello ! Thanks for your video ! Some of the files i had lost are now back, but some i really wanted to get back aren't previewable and i'm not sure i can recover it. Do you have a solution for that ?

@cleverfiles 2 года назад

Please, contact us at help@cleverfiles.com for further assistance.

@alexandrlukashin9499 3 года назад

Thanks a lot DiskDrill, you saved my formatted files on the hard drive !!! Thank you very much, there were all the necessary documents!! 🙏

@cleverfileshelp2132 3 года назад

Glad we were able to help you! Thanks for letting us know.

@believeme8710 3 года назад

Hi How you recovered larger files exceeding 1GB

@believeme8710 3 года назад

@@cleverfileshelp2132 How can I recover my files which was exceeding 1Gb

@cleverfileshelp2132 3 года назад

@@believeme8710 Disk Drill can recover any file and folder that were deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/android-data-recovery.html Disk Drill PRO is a one-time purchase and does not have a recurring fee. You are getting an unlimited data recovery on up to three active computers.

@BACKONTHEBANK 3 года назад

Yo man. Just watched this and I am praying that it finds my video files. Don’t know if you have ever come across this before but for some unknown reason I opened a project I have been working on in Adobe Premiere pro and the video files associated with this project have suddenly just disappeared from my external drive. Now I have lost confidence in a) the Adobe software b) my drive and c) my machine. Any advice on this would be massively appreciated!

@cleverfiles 3 года назад

@meerakrishnamurthy1094 3 года назад

Same. Hope you found your files

@danieleguren1155 2 года назад

@BACK ON THE BANK wow exactly this just happened to me, did you find a solution?

@marvinfajardo1106 3 года назад

can you click recover it all and choose where to save it? just making sure

@cleverfiles 3 года назад

Hi there Marvin! At the top of the scan results window you will see the button Destination Folder or Path. You can choose there where you want to save the files or where they have been saved after you click recover. Please contact us at help@cleverfiles.com if you need more help!

@karamjeetsingh2937 2 года назад

Hey, Thanks for the video. I am using the Disk Drill software that you have mentioned. I had videos on my HDD which were deleted by mistake and I got them recovered by Disk Drill. Now the problem that I am facing is those videos that I recovered are not playing, I tried VLC, Media Player, but it is not getting played. Can you please me with this.

@cleverfiles 2 года назад

Please, contact us at help@cleverfiles.com for further assistance.

@capdponts8710 3 года назад

Is there any way to recover the folder tree and the file's names with DiskDrill? All my .aep (after effects files) are now named fille001, file002, and they can't find the footage folders. Thanks!!! It's the only software that can recover my .aep and files are not corrputed. Thanks Again!!

@cleverfiles 3 года назад

Hi, Let me note that the files found with the "Quick Scan" method retain folder structure. In case your files are beyond recovery with the "Quick Scan", there is likely no way to recover the original structure. We apologize for any inconvenience it may have caused. We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

@oleksii-lukashyn 3 года назад

Thx. I restored accidentally deleted documents from my external hard drive!👍

@cleverfileshelp2132 3 года назад

Glad we were able to help you! Thanks for letting us know.

@christinacolbert9054 Год назад

Hi there … I’m recovering files accidentally lost while formatting a WD external hard drive on my Mac desktop. I’m using the Pro version of Disk Drill. All is going well with the exception that it’s not recovering the original file name … it’s categorized under documents, videos, etc … but no original file names … I only see various numbers. Any suggestions other than me having to open and identify each file separately? Thank you in advance.

@cleverfiles Год назад

Thanks for commenting! File names and folder structure are metadata that quite often can't be recovered. To increase the recovery chances make sure to run the "All Recovery methods" scan on the whole drive. If you only run Deep Scan, the metadata is lost. Please also see the suggestions in this article: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/

@francisrodeldegala3183 3 года назад

Just a question, what will happen if you save the recovered data back to the same hard drive? I mean I already have my hard drive repaired by an IT, but is it bad to save it back to the same hard drive?

@cleverfiles 3 года назад

Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.

@amarpreetbrar790 2 года назад

Hey bud! Great video. I stupidly erased my seagate external hard drive today using my MacBook Pro from NTFS to ExFAT through formatting. Do you think with this software I will get all my files back please?

@cleverfiles 2 года назад

@MedicalBudreviews 2 года назад

this was really helpful thanks man

@cleverfiles 2 года назад

Glad to hear it!

@dls541 2 года назад

how to check the drive to see if anything was written to it before it stopped working? the white light on my wd external drive doesnt come on, it worked on my old pc, not on new one, i tried a laptop i couldn't figure out. please help. I can still rma wd but dont want to until i verify nothing is on the drive.

@cleverfiles 2 года назад

@joneti1626 2 года назад

My hard drive is taking forever to load up files after I plugged it in it shows up very slowly and it looks of files take forever to load up. When I try to eject it, it takes a long time to do it so can you help me with the problem please?

@cleverfiles 2 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@THACURLYHAIRKID 2 года назад

even with the link its asking me to buy the upgraded version, do i have to even with using the link you provided?

@cleverfiles 2 года назад

@kokobanri3472 3 года назад

Have a friend of mine that is having external hard drive issues and is trying to get a movie that she is creating out of it or it is lost forever. Will this program save that movie and that file from the external hard drive?

@cleverfiles 3 года назад

@voicebox305 3 года назад

hi iam looking for my Protools sessions files it was there my External Hard Drive pls help me how to find are recover from Disk Drill

@cleverfiles 3 года назад

@shouryastark5218 2 года назад

whenever I open the disk drill my EXT HDD starts automatically disconnecting and connecting can u tell me how to fix it?

@cleverfiles 2 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@jezreelivomari Год назад

Hi Andy thanks for the video. One thing though is, I am dealing with a drive locked by bitlocker. Can you do a video on recovering files on a bitlocker-locked/encrypted drive? I was able to create byte-to-byte backup ( in ISO file) onto another external hdd, but it seems its still locked and difficult to access files. You might help. Thanks in advance

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@arielleandjulien7456 3 года назад

Would this option work on an external hard drive that the computer does not recognize and is currently beeping when plugged in ? The files have never been deleted .

@cleverfiles 3 года назад

Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

@nestoproductions8187 2 года назад

so I wanted to move my files from my Seagate 1TB hard drive to my Lacie 2TB hard drive. I created two folders in the Lacie Hard drive, 1 with existing multiple files from the LaCie and the other with the files from the Seagate, once I moved the 30 files (which where all folders with multiple files inside) from the seagate, it started moving but it gave me an error and said something about a file not being able to transfer because of a reason I forgot .-. and now there are no folders and files in the LaCie.... I still have it plugged in and when I "force eject it" it gives me a warning that it will potentially ruin information inside the hard drive, so I end up canceling and Hoping maybe it'll pop up. Should I force eject it and try again and will this software work for this situation/ nightmare I'm in lbvs.

@cleverfiles 2 года назад

It depends. Please, scan your drive with the free version of Disk Drill to check.

@leximo_ 3 года назад

I've been trying to access this hard drive for so long. It has old family home videos/photos on It. It says that the drive is offline and needs to be initialized in order for me to mount it and view the files. But I've read that initializing the drive can lead to data loss. Does anyone know what I can to finally be able to access it and make sure I don't lose anything?

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@leximo_ 3 года назад

@@cleverfiles unfortunately I think I've come to the conclusion that the drive is corrupted. :/

@calebbracken1719 3 года назад

does this work for hard drives that have been accidentally reformatted but nothing was saved on them after reformat?

@cleverfiles 3 года назад

@darnellrucker1216 3 года назад

Can you recover saved game data from a ps3 with this? I accidentally deleted one file i need back

@timmyregadio6173 2 года назад

I really felt frustrated now. I just want to put my photos in my hardrive but sadly, not responding pops up when the files are transferring so i panicked and when i opened the folder in the drive and the photos was not there and also in my phone is already gone. can i recover it? or its already gone? im scared to try to install something because my mom's work was in the drive hope you can help me thank you

@cleverfiles 2 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@laurasinclair8712 3 года назад

Hi there, Is this software useful for damaged/failed external hard drives?

@cleverfiles 3 года назад

@davidjones-wy3ln Год назад

wondering how to do this with a windows tablet. obviously we start by using a seperate computer. but do we have to take the tablet apart? or can i just stick a sub cable into the usb port?

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@BudgingAcorn 2 месяца назад

hi i have had an issue where some files are wiped and dont show my old data as I have been trying to recover a password on a txt file and its completely blank which is sad, anyway to help with this?

@cleverfiles 2 месяца назад

Hi! Check File History or backups, and verify whether the file is in the Trash or Recycle Bin. If not found, try using data recovery software like Disk Drill to scan your storage drive for deleted files.

@therenaissancewoman2080 3 года назад

HELP! I followed someone elses video on how to format my external hard drive so I could move my iphone photos to my hard drive that was used for pc. I followed to change nstd or whatever that was and changed to exfat... then he said to hit erase... i thought this was for just changing the format... he did not give any alert that it would actually erase everything on my hard drive... years of work!! SO, right after I was able to move my photos to the external hard drive... when I saw all the files were gone I thought they must be somewhere... i hit restore... but it gives me nothing... did I blow it when I moved the photos to the hard drive after it was all wiped out??? PLEASE TELL ME THERES SOME HOPE OF RECOVERY STILL! It's late and my phone and everything is on... i don't want to turn anything off so I dont ruin getting my files back... WHAT A MESS! CAN YOU HELP ME?

@cleverfiles 3 года назад

@mo7256 3 года назад

You literally just saved my life , thank you very much for the video :)

@cleverfiles 3 года назад

Happy to hear that! Thank you for the shout-out!

@MrJovan1974 2 года назад

Hi, I bought a Seagate EX HD and downloaded around 3TB of pics and docs. Accidentally, I formatted the drive and downloaded Windows 11 from Microsoft website and now it shows only 32 GB. In fact, the original Seagate drive is 5TB. I removed the drive and put it back and still it shows only 32 GB. I deleted the the Microsoft content thinking I will have by 3TB of pics but IT SHOWS ONLY 32 GB. BUT IT IS A 5TG EXHD. Please advice if I can recover the 3TB of pics and docs? And/or what to do? Thank you

@cleverfiles 2 года назад

Chances are that you can still recover your photos. I'd recommend you download the free version of Disk Drill and scan your drive to check.

@Aya-tf4mw 2 года назад

I moved my photos to an external drive then after i plugged the external HD to the computer, the files that i moved was gone. What should i do? Is there any possible way to recover it?

@cleverfiles 2 года назад

@nateislate5551 2 года назад

Hey I moved program files into an external hardrive trying to free space now some of my files and elements of my saved work are missing completely missing does this video still apply or have I completely messed up?

@cleverfiles 2 года назад

It depends. Please, scan your external drive with the free version of Disk Drill to check what files can be recovered.

@bhiecreative2674 3 года назад

thank you so much!

@nti1656 3 года назад

how to make sure that the original foldering and names are recovered?

@cleverfiles 3 года назад

Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/

@KRUGE67 3 года назад

hi great video, i have a seagate,does the software help to download from it to my c drive, also after restart will my files and icons be there, i am not a tech guy, thanks.

@cleverfiles 3 года назад

@KRUGE67 3 года назад

@@cleverfiles thank you for the info.

@David-je2id Год назад

hey, I recovered my 1 TB external hard drive with disk drill and now I want my Mac to be as it was before it got rebooted. meaning all my videos, music and everything is at the same place, same folders etc. is this somehow possible? because now all the files are over the place and most also have weird names so I can't identify them. please help!

@cleverfiles Год назад

It is not always possible to recover the original directory structure. If that information is missing, there is no way to restore it. Sorry.

@thetataliciouschannel2269 Год назад

So that I understand, after Disk Drill recovers the files, we can't use the external drive? I wanted to put everything back onto the external drive after it is recovered. This is not possible? Also, will we still be able to use the external drive to save future files on?

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@arizianettearcia9226 2 года назад

Thank you for this. But may I know if it's still possible to recover if the drive is not readable anymore? i mean all laptop can't detect the drive anymore 🥺

@cleverfiles 2 года назад

Disk Drill can only recover information from the drives that are detected by the OS. If your drive does not show up in Device manager/Disk Utility, that is, most likely, due to hardware problems which can not be fixed with the software. We recommend you take such drives to a local Data Recovery Center so that professional there can take a look at it.

@billyboba8278 3 года назад

hey i have a 1000GB external hard drive and accidentally think i format him i tried to install windows 10 and all my filed got deleted and my hard drive went from 1000GB capticpy to 32GB is it possible to recover those files?

@cleverfiles 3 года назад

@Labtyd3 3 года назад

When I pick to preview a file. It just shows a folder and the size. But how do you know what's in it?

@cleverfiles 3 года назад

@P.Casso_76 2 месяца назад

OS 10.10.5 hi great video , So i downloaded and ran the basic version . It successfully retrieved all of my data it seems. I ran the all recovery data option and now have nearly double the data than that of the actual hard drive which is 2 tb . There are deepscan folders with almost 2 tb alone . I have many pro tools session folders which i can see but many don't have the plug in setitngs folder associated with them . So i need to know what do i transfer in order to restore these sessions in full .. There is so much extra information and data that i don't know what is essential here. I can't download it all as i only have another 2 tb drive for the transfer . This is confusing i need help asap please . thank you

@cleverfiles 2 месяца назад

Please check your email inbox for a detailed reply.

@mikesingh1628 2 года назад

Great video, just one question, if I lost my data on a hard drive that was FAT32 at the time and then got formatted to NTFS a few times after, should I convert my hard drive back to FAT32 before recovering the data or does it not matter?

@cleverfiles 2 года назад

Formatting your drive back to FAT32 can only worsen the situation and put your data at risk. So, please, don't do that. Scan your drive as it is with the free version of Disk Drill to see what files can be recovered.

@MichaelLazarov 2 года назад

@@cleverfiles Did not work, I have formatted my WD 1tb name, and did not manage to recover and find anything.

@Labtyd3 3 года назад

This video has me hopeful.... I have a hard drive that became unbootable after a Microsoft 10 update. Will this method work on the hard drive that I have?

@cleverfiles 3 года назад

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@razidtonogan5443 2 года назад

Thanks bro. Big help

@zachsoriano8087 Год назад

Should i do these? because i want to find the files that was on dektop screen of my previous laptop but the one i saw on my enclosure is different, the files i saw are the one that is before i edited the files. Thank you

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@OfficiallyZM Год назад

Hey bro listen we connected the hard drive to a mobile and accidentally pressed format on the mobile when connected now the hard drive has nothing on it how do I recover everything on the hardrive

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@Rebell501st Год назад

hello im gonna need alot of help. My external hard drive dosent work or being recognized from the pc and i cant get my files back without any possible way. PLEASE HELP

@cleverfiles Год назад

Please contact us at help@cleverfiles.com for further assistance.

@ninistudy 24 дня назад

Hi, I recently transferred some of my photos and videos to my external hard drive. Later, I renamed the external hard drive. Could this have caused some folders on the drive to get deleted or lost? Thank you very much for your help.

@cleverfiles 20 дней назад

No, this shouldn't cause such an issue. All files should be accessible

@kyriakosikaria7122 2 года назад

Hello, I used Disk Drill to recover some files from a USB and after I have done the USB locked. Can't use it anymore. It has write protection and as hard as I tried with a few methods I can't get rid of it. Has anyone the same problem?

@cleverfiles 2 года назад

Please, contact us at help@cleverfiles.com for further assistance.