Thanks so much for making this video. I spent a whole $22.99 fixing this, instead of paying the plumber $185/hour. You saved me a ton of money and now I understand how faucets work and feel comfortable doing this again.
Thank you TBone for your clear concise visual on replacing my shower faucet. I love to do this stuff and was so glad to have found you on RU-vid. Thanks to you I discovered that I could get my replacement part for free. It arrived in 2 days. I set up computer and your youtube video in the bathroom and got my tools (remembering to turn off the water), and had it fixed in 15 minutes. I have a few tips for others. Investigate the part you remove and make sure that the old washers are attached. One of mine attached itself inside the plumbing, but being an old Surgical nurse, I noticed this and removed it before I pushed the new part in. I also had to adjust the swing of my handle by rotating the front black swing control so I got the hot water I wanted. I imagine this adjustment is used to prevent scalding. Thanks so much
I just completed this shower valve replacement using this video. Thanks. On another note... I live downstairs. When I turned the water off at the street, I turned the valve on to drain the water. I waited until the water stopped before removing the valve. However, water was still in the pipes leading upstairs to the water heater. So once the valve was removed more water flowed out and some got behind the wall. Luckily, I had a rubber funnel with me and stuck that under the entire valve so most of the water got detoured into the tub instead behind the wall.
Hey Tbone - THANK YOU for posting this video. I've got the same shower you do and I did the whole project step by step following your video. I even learned about the free replacement from your video. I came close to needlessly going to Home Depot and buying one. Good thing I found your tutorial first. Price Pfister sent me a replacement for free with 1-day shipping. You saved me a fortune. Thanks!
Thanks for this fantastic video and for the great tip about Pfister's warranty. A new cartridge, free of charge, is on its way. Couldn't appreciate this video and your time more!
Thank you for your video. Pfister really did help us with the customer service. We had to call 3 times to get the right part (ours was old) but there was no charge and excellent customer service! Plumber originally wanted $ 1000.00 and cut holes in the walls! Thank you and thank Pfister!
Tbone, just wanted to send you a Thank You I would have never thought of calling Pfister if I had not watched you how to replace a leaky shower head . Great video and thanks again!!!!!!
Thank you for this video. Simple and easy to follow. I just replaced both showers with new valves and had problems with both the hot water and low water pressure...cleaned both cartridges (just in case) and fixed the hot water issue and now they both work like a charm! Thanks again.
Just wanted to say thank you for the video. Watched your video and didn't realize how simple it was to replace this valve. It saved me quite a bit of money. Called my plumbing company and was told it would run about $250-300 (parts and labor) just to fix. So, I got on Google, looked up the part, found at local hardware store, came home and replaced it. All told, took about 2 hours (watching video, figuring out problem, Googling, buying part, putting back together). I know, 2hrs, but c'mon I'm not a pro.
When you pulled out that inner most cartridge piece, you showed on your video that it was lacking the two rubber washers in the grooves to it. These washers often stick inside and you really need to ensure that they are not left behind so that when you insert the new cartridge with its washers in the groves, that they do not have to then rest upon those old washers, which can actually negate any leakage you are trying to resolve. Always check the cartridge to ensure you have also removed those original washers. They really need to be replaced with new washers and not doubled up, as you seem to have done. Look at frame 4:10/7:37 to see that you showed the one side still holding the old washer, but not the leading side in the photo. If you did get both old washers out prior to insertion of the new cartridge, then all is fine, but you simply overlooked mentioning it if you did. Not being critical at all, but that may be the reason that the new cartridge was taking some additional pushing and manipulation by you to get it into place, as you mentioned in the video.
UPDATE: finally getting to fix my tube faucet with the same problem. I believe they said anything past 95 they have a lifetime warranty on. They sent me the part (which was 10 business days. And did what was done here. It works great now. Thanks for the video. Only thing I did was put caulking in the inside of the silver plate to help keep water out which uou may have done as well but not sure. Thanks for the video!
You know, as a Christian, when someone provides valuable help to others, I just can't help but express my gratitude - above all, thanks so very much for just throwing in that little comment that Pfister warranties their cartridges for life - you saved my cousin $35.00 - thanks again.
GREAT Info!! Cartridge came apart and went back together as stated - THANKS!! The only couple things I would add is to make sure you turn off your Hot Water Heater when you turn off the water supply - if (for whatever reason) you leave your Hot Water Heater on and the water runs out, you could possibly burn out an element. The second thing is to turn the water supply back on BEFORE you put the big round silver cover panel back on and check for any leaks. Sometimes, the part may not fit properly (see comment below) and if you have already put everything back together you just have to wait for a leak to 'appear' - that's never the preferred way to find a leak.. Thanks again - great video!!
Great job Muddbunni! I have 4 bathrooms in my house. The valves seem to be crapping out at the same time. I just have to do one more and I'll be done for another 10 years :). Pf will also replace other parts. I had to replace another leaky valve to my laundry sink last night
Thank you! I just did this today! After I closed everything and turned the water On, and testing that I did it right, i found the metal braket!😬😬😬 so I had to unscrew everything again and unfortunately, was was still ON! LOL. after drying for a few minutes, its working like a charm! Again, Thank you!
Whoever cut that round hole cutout in the stone tile did a wonderful job. You seldom see it this nice, most of the time hole is busted up under the cover plate.
Props to Price Pfister for standing behind their products. Gave em a call and they sent me a free replacement cartridge without any hassle. Good thing too cuz lowes wanted $35 for a replacement cartridge, no repair kits for these. And Price Pfister sent me the newer 1 piece design shown in the video. Didn't charge anything for shipping either. Showed up in 4 days. Best customer service experience I've ever had. Thanks for the how to video. Made changing out the cartridge a breeze.
Helpful video. I just popped out the mixing valve seals and springs and thought that was all of it. Looks like I need to find a whole new cartridge. My seals are looking a little glazed. Put it back together to get water back on and scrubbed the seals well with a rag and used plumbing waterproof grease and put it back together while I track down the proper cartridge which I'm not finding at the big box stores at the moment.
This video was especially helpful. My bathroom shower only runs hot water so I found out that it was due to a broken controller. This video was really easy to figure out how to take the handle and plate off to get to the controller. I only wish that I knew that the controller itself is not carried by the local hardware stores. I have to get a replacement straight from the manufacturer.
This is an excellent video! We got the free parts, watched your video a couple of times, followed your instructions and VOILA! No more leaky shower! You should post more how-to videos! THANK YOU!
Nice video my friend. I had changed my cartridge. On my cartridge it appears as if there is a way to control the amount of hot water you get buy a small black ring on the front of the cartridge. Didn't notice is yours was like that also it's not a big adjustment but it does change from the larger amount of hot water to a small amount of hot water thank you for the video though very nicely done
I watched a few of these videos but yours was the most clear. What confused me at first was that second piece. The replacement from Price Pfister is all one piece. Key thing, keep a hand underneath when removing and reinstalling the screws. Also that black circular thing inside the front might have to be loosened and the tab moved to the six o'clock position. (Hard to see, at 4:50 the black part of the new cartridge has a removable black ring that has a small tab). Mine was at 7 at first and I was getting lukewarm water, moving it to 6 o'clock meant the faucet could turn enough to get the hot water.
Last week my shower head had a steady flow of water and I couldn't wait for the package which was going to take 5 day to arrive. I had to go to homies and purchase one.
Just needed to change 2 rubber rings at the end. Looked worn out after 20+ years. Saved the rest of 974-042 for later. Came little broken from Lowe's for $35.
I just replaced the same part on my shower but for some reason it's still leaking HOT water! I can't seem to find any info about this problem. However, when I removed the cartridge I did notice that even though the water was shut off, there was hot water trickling out of the one hole at the back of the fixture. Anybody have a suggestion as to how to fix this, or why it is happening?
Hi Tbone, that was a nice video. Thanks. The problem with both of my showers is that the pressure is very low. I think the valves might be clogged as the guys who repiped the house in copper left the galvanized nipples in place. I installed new copper nipples and elbows in one, but the pressure still seems low. I'm wondering if some debris may have clogged the valve. Is that possible and can I clear it? What do you think?
Thank you for this I have the same problem. Same manufacturer too. But I have a question : My showerhead leaks but only in middle of the night. One Plumber told me replace the cartridge but my handyman neighbor thinks just clean out the shower head if it is not leaking all the time. He thinks there is sediment in the showerhead that only needs to be cleaned out. Did your showerhead leak all the time when off? or just sometimes like mine in the middle of the night?
I would first check the house water pressure. Lowe's has a gauge that you can purchase to check . When i use mine I disconnect the garden hose and attach the gauge to the water line. I think the pressure needs to be at 50psi (Google for the right specs) if it check out fine it is possible you have a clogged water line. I would then remove the shower head and turn the water on and try to flush out any foreign objects. If that doesn't work, removes the cartridge and flush out the line that way. Also when water is being used from different parts of the house, irrigation system or even doing laundry, this can also decrease water pressure in the shower. Let know how it pans out
I used your video and it helped me with my project. I know to some people its common sense but maybe explain in the video to turn the water off first. You may have said something and i didn't here you.
We are on our 4th replacement cartridge. They are always free so that's good but I'd rather have one I don't have to mess with. We lose hot water eventually, usually every 2 years.
Good video, but my question is what was the reason you changed it? Mine had started to not let the hot water come through, just cold showers now. So I was wondering if this is the same reason you changed out yours?
Thanks for this video! Very helpful. I just called them and they are sending a free cartridge. It looks like my model is the same or very similar to your's. One question: I notice that you did not use any silicone grease, although some of the generic (and maybe not applicable to this model) "how to replace a cartridge" web sites and videos say silicone grease should be used. Is silicone grease not needed for this model?
Yeah, same question as YU-NIOR M. my old piece had a smooth neck, not a threaded one. thus the collar was also smooth. Where do I get a threaded collar and matching plate? (the old collar is too small for this new part.)
Don't know if this applies, but have the same knob and plate for my Price Pfister. The replacement part was Part Number: 9740420 and Pfister does send replacement cartridge free of charge.
i need a new knob/handle for that same exact cartridge. Can't find it anywhere and it's not under warranty. Looked all over Lowes and home depot and nobody carries it
when I take the old cartridge out it has 2 circle washers. The replacement cartridge I received (974-3210) has two D shaped washers. are these interchangeable? or will it leak
Hi T-bone I replaced my parts just as you showed although Price Pfister sent me the two parts separate I have them in correctly and after I turn the water back on I cannot shut the shower off. Any tips I’m so desperate right now
OK so I solved that problem I had the stem in wrong position. The shower is now not running but when it is off it is still leaking water with the new cartridge
On another comment they mention to watch out for the seals after removing the cartridge. Sometimes they fall off inside the cavity or remain so as you have 2 seals stacked on each other causing a leak.
if you want to pay home depot $25 bucks you can or get it for free from pfister at no charge to you. Your bad part most likely will be in 2 pieces. pfister has it in one piece now as well as homies. trust me, this is the part.
I noticed your old parts came in two pieces, but you replaced it with a one piece unit. Do you know why is that? What circa was your faucet? Did Price Pfister updated their parts over the years? Thanks. Great video
I just replace mine today 7/18 and at HD it came in a two piece kit sold separately. I replaced both and it's smooth to turn at first try. I should have put some silicone grease but none was at hand so just put some liquid soap on the O rings. A guy might even get away with just replacing the O rings if you have a good selection of them.
You left a foreign object, one of the washers from the old unit was left behind in one of the holes, rewind the video and you will see one washer missing from the old balancing valve, I hope you removed it before installing the new unit, I noticed toward the end of the video the washer reappeared so you must caught the mistake.
