I watched several videos on replacing this GE water filter with NO luck. You were the only one that discussed the inside of the connector being either gray or blue. This was the trick. I kept trying to turn the filter which is why I could not get it in the receptacle. Thank you very much for your help. It is very appreciated.
Thanks for the clear instructions and talking slow enough for me to follow. I replaced my generic filter with a new GE Filter and, even after running 5 gallons of water, it still tastes awful. Did anyone else have this problem?
Hi Snow Bird, it is odd that you are having trouble with your water after replacing the filter. Maybe you can get a water test done to make sure everything is okay with your plumbing system. Good luck!
This helped a TON; we have a grey bracket one and were having the hardest time when the inner white piece/slot inside the bracket wasn’t moved all the way over, for the new filter to go in. Thanks a ton for the video!!
I used a wooden spoon handle to move the white piece to get the right alinement. Then the filter went on (finally). I'm not sure how exactly I removed the old filter but it wasn't easy. I thought I had it moved all the way to the right before pulling. I read not to turn it but I may have a slight bit with all the wiggling and pushing, it was very frustrating. Both the pulling off and pushing on of the filter took way to much force. I kept feeling like I was going to break it. What a terrible design. I know I am responding to an old post but maybe this will save somebody a lot of misery. 😁
Thank you, great concise warnings and info! Poor design - liked the old style fat filter - just turn on & off & less costly!!! My next Frig will take this into consideration...... HEAR THAT GE!!!! :)
Simple as it is - My default was always to twist this thing - Broke the last one by twisting it - Couldn't remember to twist or not to twist, I found your video. Now, it's hopefully registered in my memory how simple this filter is to replace. Thank you kindly for posting this for old nimrods like meself! Cheers
Very helpful. I almost broke my filter cartridge with the instructions that came with the GE filter. Your video showing “this is what I mean when I am referring to the filter cartridge” Thank you sooo much! Will ck out your other videos.
Thanks for the video, I had trouble getting the water to work after I installed the filter. I discovered I had put the filter in with the word back facing me. Now it works!
Thank you so much for the difference between the gray and blue holder as the manual did NOT mention that very important tip. It said to twist it and that would have broken something I am certain of which would really have annoyed me. Done, in and very happy. Great video, dumb design on GE’s part.
Hi Kathryn, we agree, it doesn't make sense that a refrigerator manufacturer would have two different filters for the same model. Some people are saying the colors don't always correlate to what we were saying. So this is very confusing. We wonder how many people have broken their filters installing them the wrong way. Very glad yours went smoothly, thanks much for your comments!
Fwiw, I changed out the original filter on my 2020 cafe fridge yesterday. I have the gray filter connection. The original filter did not want to come out so I put some muscle into it and the filter popped out. It broke one of the tabs on the filter itself. I hope the gray connector is ok. I replaced the OEM filter with the factory plug because I have a whole house water filtration system. Anyway, no apparent leaks in the system. I have to agree this is a poor design for what will surely be an owner service vs having a shop come out to change the filter.
Hi Wendy, we have encountered many products, especially tools and machines, that have terrible instruction booklets. So we spend a while figuring out how to use the item and make a video, figuring other people will probably also be trying to solve the riddles. Thanks so much for your comment, glad the video was helpful!
I have changed my filter twice before and it was not as easy as in your video. I am trying to change for the third time and it will not seat at all. Any ideas?
Unscrew the inside wall where everyone is taping the chip to and pull that plastic inner wall part out. Behind that plastic part is the circuit board that senses the chip. There are three wires plugged into that board, a Purple wire, a Black/Red wire, and an Orange/Gray wire. Who here knows the correct combination to splice those wires together, to bypass the chip altogether?
Info much appreciated. When we go to get water from the new filter we still get the message that says to change the filter. We have tried touching on the message but to no avail. Suggestions please.
Hey Connie, I’d call GE. But here is a guess. I vaguely remember removing a filter and the area where it attaches had some moisture around it so installing the new filter didn’t register. Maybe something like that??? There has to be some kind of combination of buttons or the like to do a hard reset. GE should be able to give you a solution. Thx for watching.
After trying to swing the new filter to the left into position, it was not fully seated. When swung back to the right, the top tab broke off the filter. We removed the broken filter,. However, the “notches” at the top and bottom of the white housing are not fully exposed to accept a new filter. How do I move/rotate the white housing to the right to accept the new filter? Trying to move right with my finger and a screwdriver were unsuccessful. Thanks for your time.
Hi Karen, without being there to see exactly what you are referring to, this is difficult to advise about. There are two kinds of filters made for this refrigerator, one inserts and the other one twists in, so you have to make sure you have the correct type for your specific model. If the tabs break off the filter, the filter is probably no longer functional and you will need to get a new one. Below is a link to the info from GE where they explain how to remove the old filter and replace it with a new one: products.geappliances.com/appliance/gea-support-search-content?contentId=21284 Hope this helps, good luck!
I greatly appreciate the input you provide. I have a café refrigerator from GE and I have the RPWFE water filter. I removed the old one but I’m having a very hard time getting in the new one do you have any suggestions?
I noticed you had a bit of a hard time getting he filter in. You went off camera or paused the camera and then you got it in. I can’t get my new filter in. What did you do on paused filming
Hi Carol, on paused filming I screamed and yelled because I broke the first filter and had to go out and buy another one. Every filter I have ever replaced screws in, but this one inserts. I broke it by trying to screw it in. That is the main reason I wanted people to watch this video, so they would be sure to install their filter correctly. I don't want to be responsible for you breaking your filter, so I will just say that when I inserted my filter I had to use some force, like I do when inserting a tamper resistant plug into an outlet. It should plug right in with some effort. Hope this helps!
There are 2 ways to install a water filter, by screwing it in or by inserting it, so a person should check their owner's manual to find the correct procedure.
I am having a hard time getting the new filter in. I think I tried to pivot the new filter in place before it was fully seated, and it popped out, leaving the pivot part way over, and I can not get it to move back, to allow me to seat the new filter properly. Any suggestions? Thanks
After watching your video I installed new filter, purged system and water dispenser works but precise fill is no longer working, and it also isn’t counting cups or ounces. Water pressure is good. Have the exact Cafe as you do, with the Keurig. Any help would be greatly appreciated. Thanks in advance
Thanks a lot for the video. I need to replace the filter housing .I bought the housing already but can't find any video how to replace it . If you have any information about that please share.
The video was very informative and easy to follow. I have a question I am hoping you can help with. When I replaced my filter the refrigerator began to display “leak detected” warning and disabled water dispensing. I was wondering if you have ever encountered this? I have replaced the filter with other new filters, have spoken with GE over the phone to troubleshoot and have had 2 repairman here to look at it and no one has been able to help. The filter is seemingly fine. There is no actual leak and I can only guess that it has to do with the way the filter is seating however one of the repairman who came to look at it told me there are no sensors in the fitting so can’t be this? I know this is a lot of information but just hoping to find the problem so we can fix it. Thanks!
Hi Sarah, the following video from GE says that the filter might not be properly installed:ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-IJ9dHSH-e4Q.html If that isn't the issue, I would do a factory reset, below are the instructions to do that: How do you reset a GE Cafe Refrigerator? Press and hold all four of the temperature adjustment buttons for three seconds and then release. When "0" flashes in the displays, the refrigerator is in the self-diagnostic mode. Press "1" and then "5" to completely reset the entire system. After the system resets, unplug the refrigerator and then restore power. If that doesn't fix the problem, then I would think that you really do have a leak and instead of calling a general repairman, call a GE Authorized repair person. They will know how to diagnose and fix this problem. Hope this helps, let us know how things work out!
HouseBarons hello I saw this video before I posted and I agree somehow the filter is seating or installed incorrectly however 2 repairmen and O have installed various filters “correctly” and as instructed. It appears perfect but refrigerator still thinks there is a leak?
Hi Suso, quite honestly we just kept moving the new filter around until it fit. A viewer of ours, Terry M., has this to say: the back of the filter has to be tilted up. The new one goes in at slight angle. Hope this helps. Let us know how it works out.
Got filter out and new one in no problem but digital read still shows "Did you know" comments and "dismiss", "remind later" and "connect" wont change to allow us to run water - help?
Hi Terry, we moved the filter around until it fit. Didn't know the exact trick. What you are saying makes sense. Thanks, we will pass your info on. Thanks for your comment!
We've gone at least a year with no problems. I can't drink the tap water in our area with my medication. I just feel bad seeing the message that it over 99 days overdue:)
My housing is gray but it does require turning to get it out and in. It was very hard to get the filter out. I had to use a wrench in order to turn the filter counter-clockwise. Putting a new one in was even harder. I broke one filter and finally got the second filter in but I still needed a wrench to turn it clockwise. The water started working correctly. However, the message that I need a new filter is still there. Is there a way to turn this message off or does the message indicate that there still is something wrong with the installation? I spent at least an hour on this "simple" replacement.
If you twisted, all hope may not be lost. Unplug and the replug the fridge, take out the filter, make sure that the "FRONT" lable is visible and push in. Good luck!
What about the filter maintenance alert screen? Does it clear when filter is replaced ? Ordered my filter should be here tomorrow, so I am wondering.. thanks for any help and the video.
After replacing the water filter, how do you purge the new system of air? If you don’t have a water dispenser on the refrigerator but only an icemaker?
Hi Rezahoudi4915, Home Depot usually carries the RPWFE water filter. Replacement time depends on how much water you use. The refrigerator should signal when it needs to be replaced.
Very helpful, but what happens if you can't the existing filter, in a gray housing, removed? We've pulled hard and it won't budge and are afraid that something will break.
Hi Areej, no, we have not found the GE Cafe refrigerator to be loud at all. Actually, very quiet, not sure why people are saying it is loud. We will be doing a video review of this exact refrigerator soon. Cons: The icemaker gets stuck if you don't use it a lot. Sometimes the button for the crushed ice gets stuck. We got a counter depth fridge, it doesn't hold a large amount of items. They might have a larger version of this refrigerator. Pros: The counter depth looks slick because it aligns with everything in the kitchen. Provides both cold and hot water. Has a very nice display to show how many ounces of water it dispenses. Has cool blue light display. This refrigerator is definitely upscale. Top tier refrigerators can go for $7,000 or more. This one is less than half the cost, so for us it is a good value. Hope this helps, good luck with your purchase!
HouseBarons thank you for your feedback... I really like the cafe line and wanted to start getting my entire kitchen... dishwasher had great reviews but the refrigerator was all over the place... looking forward to your video on the refrigerator. If you can answer below questions as part of the video that would be helpful to everyone trying to purchase this appliance. How long you had the refrigerator? Mention about the sound. How long it takes for the water to get hot. The measurements and model you have on hand. Storage issues, if any? Freezer quality. Any water leakage? Thank you!
Hi utubepunk, this refrigerator costs a small fortune. In our opinion modifying a filter to save a few dollars isn't worth the chance that it could cause a problem with the appliance. However, if that works for you, then you have saved money, which is always a plus. Thanks for your comment.
Yes, I have one of the very expensive ones, therefore I cannot afford the filters 50.00 each.......so I need to do this asap, I sure hope I do not tear it up
I replaced a filter with no problem, but when the dispenser stops there is a harsh thud or click. Any idea what that is? It happens every time I use the dispenser. Water and ice come out fine, but when the water stops it always stops with a thud coming from the upper left of the fridge. Have tried reducing the flow from the wall to the fridge and no difference.
I've changed the filter as instructed, however the filter maintenance alert is still on and water will not dispense. I've tried holding down the water and ice buttons as indicated in other searches with no luck.
Hi Mary, it is very frustrating when you take the time to do a DIY project and it doesn't quite go smoothly. Here are some things to try. Unplug the refrigerator and then plug it back in, maybe it will reset. The water filter warning light or message is reset by pressing the Ice & Water pad on the control panel for three seconds. The filter light should turn green, and the filter status will show Good. Evidently this is pretty temperamental. If you hold it too long, it won't work. When the filter or bypass is correctly installed, the word "FRONT" will be showing. If "BACK" is showing, then reverse the filter or bypass and reinstall. Also, the air has to be purged from the line after the filter is changed. They want you to dispense water about 5 minutes. If none of this works, you may have to either install another filter or call a technician. Hope this helps, good luck!
Question for you , what if for some reason the locking system that holds the filter is jamed and sits straight, is there any release key to fix this issure Thank you!
Hi Dave. Thanks for the awesome video. Is there any way we can disable the cooling of the water from the filter. I want room temperature water when I dispense.. not cold water.
How often does the filter need to be replaced? I have a Keurig coffee maker that needs decaying quite often. How will I address that issue with the refrigerator?
Hi Debra, GE says the filter needs to be replaced every 6 months, or after dispensing 170 gallons of water. Your refrigerator should give you a notification when you need to replace the filter. Hope this helps!
Hello. I had trouble removing the filter and now I cannot get the new filter installed. After watching your video, I think I didn’t swing the old filter out enough to be able to pull out easily. BTW, my holder is gray. I think my problem is the holder did not swing all the way out to be able to remove easy. Now, it’s not in the right position to easily insert and swing back into the correct position. Is there any help you can offer me at this point? I had 3 rotator cuff surgeries on that arm and I am in pain from my efforts. Thanks so much.
I made the mistake of twisting the cartridge and I have the grey one. I have had this fridge for five years and love it. I am pretty handy and have fixed a few appliances around the house. It won't sense anything and the old filter doesn't work so I'm pretty sure I broke it. Any tips on fixing or replacing the part?
My frig has a gray mechanism. I followed directions to remove and insert the filters. But, when I swung the new filter into place I discovered that I apparently did not insert the new filter firmly in place. So, I removed the filter but the "seat" (my term) mechanism is locked in place as if there is a filter in place. I can't insert the filter while the seat is locked in place and the mechanism won't swing back out to allow me to attempt to insert the new filter more securely. Ideas on how to get the seat to swing back out?
I’d want to know if that “seat “ spins in place or snaps in place ?? May have to call GE and get them to explain why it would be locked immovable in place.. there has to be a literal catch somewhere….
@@Housebarons Thanks for the reply. I stumbled across a simple solution. I was the problem. I wasn't swinging the cover back far enough to allow the seat to turn. When I fully extended the cover I was able to get the seat to rotate by placing a wooden spoon into the seat and moving as if the spoon was the filter. My bad!
hello, very useful video, but I have a GE profile french door, I just replaced this filter but I keep getting red alert that - FILTER REPLACEMENT in 5 days .....that means I did it wrong? Your help will be appreciated . Thank you.
Hey Kash, See if this helps: After you change the filter, the RESET WATER FILTER must be pressed and held until the red light goes off. On some models, the light goes out, and others will turn green; either is considered normal. If you do not hold the pad in, the red light will stay on. Also, if you hold the pad in for a long period of time, the light will go off and then come back on. If this does not turn the red light off, having it checked by a service technician is recommended. Thx for viewing!
Hi Josh, you have to run the water for about 5 minutes. After that you should be fine to drink the water. Here are notes from GE: Run 2 gallons of water through the cold water dispenser (about 5 minutes) to remove air from the system. A newly installed filter cartridge will cause water to spurt from the dispenser. Use a large pitcher or sports bottle to catch the water spray. NOTE: It is normal for water to appear discolored during the initial system flush. Water color will return to normal after the first few minutes of dispensing. Hope this helps!
Hi BlackSuccessPod, we have had success resetting the GE Cafe refrigerator by unplugging it for a minute or so and then plugging it back in -- hope this helps!
I replaced my filter and now water barely runs through before dripping and stopping completely. And it now makes a loud rumbling noise. I thought it was just an air bubble but it's been two days now! What can I do?
I set my new filter down on the counter next to the old one and lost track of which one is old and which is new. Dumb, I know, but is there a way to tell which is used? Neither filter seems to rest the expired indicator on the touch acreen panel but one is heavier than the other so I’m hoping that’s a clue???
Hey Melody, I would GUESS heavier is older. Maybe shake it - the opening facing the countertop?? Any drops of water come out? Try the other one… not sure if they water test them at the factory. If any water comes out of one and not the other - I’d guess the one with water is old. Hope that grips! Thx for wstching’
One additional thing I found helpful when removing, inserting, or swinging the apparatus open or closed is to lift up slightly on the end of the filter toward me. Much less resistance that way and it feels less like you’re breaking something. 🙂
Hi Ann, in this video, the refrigerator that we are working on has a gray water filter housing. This type of filter will be removed by pulling it straight out, not twisting. Hope your replacement works out!
I just did this whole thing today......I had ordered a one time free bypass filter from GE.......I have had it now or about 9 months and have been without ice, and water.......I got sick of having no ice so I did this complete thing today and it is not working.......I cannot get water either.....I wonder if just waiting months and not using it caused it to freeze up? The only other thing I can think of is that I might have pressed too hard to put the chip back on to the right place where the red paint was.......or I could have it in the wrong area, but I did it exactly like you did above and put the chip into the right orientation ......do you have any ideas.......please help if you possibly can.......
Hey Carol…, I’m not sure why GE made this so difficult. Only obvious thing is to double check the filter - they have 2 different kinds - make sure you got the exact right one. Lastly, see if you can get through to customer support at GE - there maybe be a way they can walk you through troubleshooting if there is a separate issue. Thx for watching!
@@Housebarons thanks........so if I read this right, then there are 2 different kinds of bypass filters in my GE fridge?????? thanks so much for your time and care in helping me.......
Hi: I replaced my filter following your instruction. The water that came out first looked light greenish/grayish. Can you please explain the reason? Is it safe to drink the water when it becomes clear? Thank you for your answer. Ahsan Habib
Hey @barbaravollaro5681, Double check the filter type. I know they make a couple different kinds which is confusing. Maybe call customer service...gotta be something simple...hopefully. Thx for watching!
Hi Molly, just to be clear, when you say you have a grey one, you mean you purchased a grey RPWFE water filter, and the housing where it inserts in your refrigerator is also grey, correct? If so, all should go well, but it is a bit tricky to insert. You have to make sure the word "front" is on the front side of the filter when you insert it. Also, you will not twist the filter, just insert it into the housing. Line up the clips on the front of the filter with the slots in the housing. You could take a picture of the housing and blow it up so you can see exactly how you need to put it. Then maneuver it until the new filter seats correctly in the housing. Hope this helps, let us know how it works out. Good luck!
Hey Nick, Has the pressure been decreasing gradually over time? Only at the fridge? Maybe possible... Maybe call GE customer support. They may have a more certain idea.. Thx for watching!
Hey Laura, Obviously, something isn’t right? Double check and make sure you have the exact right filter - I think they have different kinds and aren’t all comparable. Thx for watching!
Had the NO RESET problem and i would say DONT UNPLUG the frig……go to the circuit breaker and use the breaker. You dont know what kind of water conection you have most likely and like me 8:30 at night is not a time to find out the copper piping has been bent nd flexed once too often…….AND the circuit breaker worked and the frig reset
