Man! Your video saved me. I struggled getting the last parts back on until you explained that the PC board needed to capture the two sensor. Aha !! Thanks so much.
Very nicely made video. Clear, organized and accurate. I used a weekly pill organizer to temporarily save the 7 distinct screw types used to assemble this portion of my EUFY 11S, and a rare earth magnet stuck on my screwdriver to help extract the screws embedded deep in the plastic body parts.
Thanks Timothy. That's a very good call with the magnet! And always good practice to keep the screws organised. Really appreciate the feedback and kind words. Thank you. 👍
Really helpful video, and very easy to follow. Mine failed in this way, but Eufy replaced it under the warranty with a refurb unit - that died within the year, but I was able to salvage the parts from it to fix the original! Many thanks.
So the tutorial is spot on, even got mine back together and it worked but...... finding a quality replacement may be the biggest problem. Got mine off an Ebay site everything fit right but by day 2 all the teeth had stripped out. Honestly it worked better when the left side turned 25% of the time now the left side is dead. I think the eufy would be fine for hardwood floors only. They replaced the left side once and so did I so have to believe its a design flaw. Buyer beware....
Hi Scott. Yeah, it does seem to be quite common, and I'm sure there are people out there that are just 3D printing these cogs and selling them on eBay. In which case, they are not gonna last.
I only run my 11s on hardwood floors, and I've had 2 robots strip their gears. The first after 6 months, the replacement after 4 months. They are trash robot vacuums.
Excellent video! Found gears from eBay seller, but for only $4US more Amazon had complete motor. Worth it to save some work I think, and still use your video, cheers!
Eufy has a video for how to replace the motor on their website. It is horrible. This is so much better. It's great to know i can just replace the gears next time.
@@StezStixFix They, and everyone else, are asking for the link, please don't be pedantic. If there's a reason you don't want to tell us, just say that instead. You had my like and sub till I read this silliness.
@@ashlynnnn8973 thanks for the comment. I don't know what you want me to say. I bought the kit from eBay, it was from a UK seller at the time and they are no longer selling them. If you just do a quick search on eBay, then you'll find some. The links change all the time, so I can only apologise that I can't keep refreshing links for them. Here's a current one: www.ebay.co.uk/itm/154232058422?hash=item23e8f27236:g:PQoAAOSws2dgK6Y2👍
I have a very cheap cleaner named "ONSON" and it looks 100% like this one. I think I paid €120 for it and it still makes a good job. It seems to be a really good Robovac clone! Can't wait to have a reason to take it apart so I can have an even closer look. It only has some trouble with the main brush slot... or socket or whatever you wanna call it. The brush has too much space in the "passive" side of the socket that is not directly driven. It also makes a terrible noise but I just wrapped it in some aluminum foil on the end of the shaft and it works like a charm (it grinds away some aluminum... meh)
Suggestion - please edit your video and add a step removing the battery from the vaccuum. Even with the power switch on the bottom turned off and unplugging the power button on the cover, there is still power going to the circuit board. In the step to remove the 3 screws to move the circuit board slightly, one of the silver screws landed on the circuit board, sparked and created an electro-magnetic charge holding the screw to the two contacts shorting. Pulled it off quickly, and removed the battery for the rest of the steps, but after replacing the side brush gears and reassembling, my vaccuum just beeps constantly as soon as the main power switch on the bottom of the vaccum is turned on. Most of us DYI's that have had ours long enough to replace the gears are already familar with how easy and quick it is to remove the battery when doing this repair. Time for a new robo-vac.
Thanks for this, I have the exact problem. Time to order the gear kit and try and replace them.Had a problem with the Robovac shutting down mid clean, contacting EUFY all they could offer me was a discount on a new one no repair or spare parts (I assume this will change next year with right to repair) turns out it was the battery, so I bought a 3rd party one from Amazon
@@jackercrackbox depends where you live, but have a search on eBay, there are usually a few to choose from. This is UK: www.ebay.co.uk/itm/EUFY-RoboVac-11S-11SMAX-15T-30-30C-15C-12-35C-sidebrush-gear-cog-replacement-set/154232058422?hash=item23e8f27236:g:PQoAAOSws2dgK6Y2
ingenuity vs. laziness.........only ever one winner😂😛👍 I'm waiting for the greg davies big man robo-bum wipe 30000 and it will be......future - "completed it mate" My dads Austin Ambassador window winder mechanism suffered with basically the same fault.....we've come a long way since 1981😂🤣😂
This video has the screws around the wheel to remove it. Mine doesn’t! We had to pound the “axle” out right next to the sensors. It still won’t come out! No way should we have to do this. We have the x8 pro model. Somewhat different about the wheels. Somehow our spring came off the wheel underneath. Can you help us?
Thanks Larry! I would imagine it's the same gears, as they all seem to share those parts. It's unlikely Eufy would manufacture a different package for the 25C, so I would think you'd be fine! 👍
Hello, friend, and my motherboard broke on the QUFY RoboVac 35C robot vacuum cleaner. Can you tell me how to find her, please, thank you very much.I just wanted to ask, let's say the board has its own code, do you remember it or do you have it somewhere?
@@StezStixFix yes i am fixed thanks to your tutorial but i can not put the bumper and top together . please help me to finish my vacuum? any recommendation?
Thanks Gwendoline, I got mine from eBay - depending on where you live, there appear to be options in the UK and US. Search Eufy Gears and they should come up. UK version: www.ebay.co.uk/itm/154232058422?_trkparms=ispr%3D1&hash=item23e8f27236:g:PQoAAOSws2dgK6Y2&amdata=enc%3AAQAGAAACkPYe5NmHp%252B2JMhMi7yxGiTJkPrKr5t53CooMSQt2orsStEKTPzZMfQmny3knR97t0KJOaqEkQyoMFi0E2nh0q%252FCRJlwHkK1ibjvcAVjb3CLr4b5ZOxx9wepeFHrBs1FOfzZ5xn%252FcqYP5yFabmVh87TMZJuYS1D0QQLU0EMVE0GqrG6XA80PPwLmeMXaJ7HEgA61ItyuUfqeBmjVMrvBezAW%252FuZmVMUBMM%252Byu2S1V0l5bzDqw4pdxU7mXHY99hKZGVnYe%252BxOJKVcZnXHshF4C4a3uBfxy%252FfQAP3FgS5WnlE9vwMWZna2Qp9jrT5elhS5TlWIxjqCFu6rLzQyJnb0uYwlPjpaB5xRbZ4%252F5fLHGvIhqevNWTtfTSiV1OEbrQhnoef3AjRo3X6CJq5GgSzz04%252BSw2ZqkuiaDugEo3p4OTeEtq0Bu0Tr9k%252Fa%252FClrykE%252FauHKZw4cpYHckVyB9RORqIBNTeporU%252Fr20vsIv9N67SNCTM3sft0n7JSP3pITMWNkO9oEXmSZ6OF8B8SS6vlOR28T1%252FZxcke1ywZLGaxGxvT%252BDhC2JTmIOtBL15UjonYZI1uDONg8l682zdD%252FfNIZ98Q1EKkbzreE8HmuDUItCr9ItsIlM35153Tw3EM4rAplU58sXTZPiirBE%252FV2izcWaAHpF8uSH60xcihL0UVpFVbDlC05BFpi1VZ3NggnHtqT5CPpMbuj6KhiW4t47hPmBwSI%252B6V9gv%252FI9FIlSvWBvj3SNUoR2w2tlto08Jfp6HqhD19tNJO3KVLXiEVnDj1GdvXjv0YNV0SyRgiGZS7qTzwG4dYw0vGEWvodu5ZT46ELeUBnBFgCujkA8jDtiCUy3QiEE3q1%252BvhZmr9Xu808ylNC%7Cclp%3A2334524%7Ctkp%3ABFBMjLrx37Vf
I’ve replaced the gears but now the Eufy 11S seems to get confused and turns away from the base as it’s approaching, and won’t dock properly. I took apart and cleaned inside and made sure everything was seated correctly, but it’s still doing it. Any ideas how to fix?
Hi Steve, since following this video I'm now getting the 2 beep error - "side brush stuck" even though it moves freely. And I also can't get the bumper on properly. I've had it on and off three times and can see that the springs need to be tucked in but one side is just stiff and I can't see any reason why. Any ideas? I thought I was helping mum and now I've basically made her Eufy useless :(
Replacement side brush motor is working perfectly now! However my 30C will no longer dock itself for charging. It take the wrong angle and make a ton of noise while struggling to get on the charging contacts. Any thoughts on what could have gone wrong? Thought It had something to do with the IR lights on the front but being misaligned but can’t be sure. Any help or guidance would be appreciated.
Hi Cody! Glad it's working. Yeah, I think you've likely knocked an IR sensor while putting it back together. Probably worth checking it out! Also just make sure they're clean while you're at it. Good luck 👍
Pay close attention to 12:43 those are the sensors the Eufy uses to find its way home and its very easy to accidentally fold them under the board rather than seating them into the slots in the bumper.
@@StezStixFix I connected all of them, and then I took all the drop sensor ones off to see if that would stop the error and it still said drop sensors were dirty so I reconnected everything. I'll try it all again this evening with a fresh pair of eyes 👀 I have 5 cats and live in an old house and everything was covered in a thick layer of dust. I cleaned it but maybe it needs a better clean. :/
Nvm got it sorted, the connector had come loose from a sensor ON THE SENSOR SIDE, which made it very difficult to spot, but figured it out after several tries. Everything works great now except it is considerably louder overall, hoping adding a bit more grease will help as my kit came without any grease and had to use old grease from prior cogs.
It can be tricky. Look out for the 2 metal springs on the main body, and make sure they don't foul on the wrong bit of the bumper. They can get stuck and it makes life difficult...
@@StezStixFix Thank you. Delicate work to get that damn bumper on, but it finally came back on. My robovac is now ultra silent :) Many thanks for the awesome video, helped me tons. Sadly seller does not sell a combo anymore, so I looked at China. I'm sure they'll break in a year, but I cant be bothered paying double price for delivery for the same part when it's half price in China. Oh and free delivery as well.
:) Thank you this was good, one question when I replaced the motor now my Eufy it's saying that it can't reverse, what do you think might be the problem now? :(
Hi Jenny! I'm not too sure what would be causing that, but I'll ask my friend who has more experience on these. He might know where to look. I'll let you know 👍
Honestly just do not get a Eufy lol. I'm on my 3rd return from Amazon because the left brush on all of them starts making a loud clicking/gear noise and it drives me crazy.
Would be nice if these gears are more widely available. Unfortunately it seems you can only get the motor assembly alone. But at $20-$25 that isn't too bad.
I've just had a look at where I got mine on ebay, and they do seem to be out of stock. I've sent the seller a message and will let you know what they say...
@@mick0905 Excellent video Thanks! However you can purchase the entire motor assembly From Eufy (WWW.Eufylife.com) for $12. Free shipping on $ 25 or more. Thanks for showing us how to do this, I wish the gears were cheaper though.
Awesome video!!! I just disassembled mine and then reassembled it. No teeth broken in any of the gears. I am still getting a buzzing from the roller brush on my Eufy 15c. When I remove the roller brush, no issues with sound. Wonder if the motor is going out.
Thanks Robert! 😊 I think it would be worth trying a new roller brush before replacing the motor. Sometimes the plastic wears down and they get a little loose and 'rattle' a bit. Give it a go and see if its quieter! 👍
Just got a new roller kit from Amazon with new brushes, filter, etc.. That did the trick. Yay!!! Thanks again for the recommendation here. Saved me from pulling the whole thing apart again...
@@StezStixFix www.ebay.com/itm/402357811305 Do you think I bought the right piece? Can I just use any old grease if it doesn't come with it? Thank you in advance awesome video!
What is the cool mat you have under the Eufy while taking it apart? Also if you have access to a 3D printer you can print the replacement parts www.thingiverse.com/thing:4247963
Yeah I saw those templates, I think i might get a 3d printer at some point! The blue mat is a silicone heat-proof soldering mat. You can pick them up at Amazon 👍
Can confirm this works after taking it apart and putting it together. I used PLA as the filament to 3D print the part but it’s a bit noisy. YMMV with a sturdier filament.
@@StezStixFix printed gear only lasted about two months. I found another service that printed the gear with polycarbonate for a couple bucks. Will try that out to see how it holds up.
This is great, but you cut out the hardest part; putting the top back on and making it line up. For the life of me, I cannot get this figured out and every video I've watched does the same thing - cut the video putting the top back on.
Thanks Yanksguy, sorry about that, it really wasn't deliberate. If I remember rightly, the most important part of that is to get the springs aligned at the front - if they slip under the bumper, then it can be difficult to get it back on. I'd suggest taking your time and trying to align everything up. Once you have the knack, it's usually pretty straightforward. I hope you manage it! Good luck 👍
You get the hang of it. Make sure the 2 springs are being pushed in as you guide it on. Hard to explain, but you'll know when you do it right. Good luck.
@@StezStixFix Sorry mate. If the 2 springs are pushed in the bumper doesn't spring back. It almost seems as though the tabs are supposed to go together on the top but then it is also to tight. I have been trying for 90 minutes now. There is something missing when you are describing disassembly. Wish I had another go at it when taking it apart. I would definitely pay more attention to how it was together. Now I am out the cost of 2 sets of gears. Love the vacuum so much I am trying a second. Nice video but again it definitely needs more.
I'm not really sure what to say. It's really hard to help you without seeing it, but sounds like something has gone wrong. It can take a few tries, but certainly shouldn't take that long. Here's the official Eufy video on replacing the bumper which may help, in case you haven't already seen it: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-k1ZWBRJjDJI.html
@@StezStixFix I appreciate the follow up my friend. I watched that video along with others. I agree that something went wrong. This is my fault I just want others to pay closer attention in removing that bumper. Mine definitely does not slide on that easily. I purchased the same vacuum again. If I have to repair the gears in that one I will handle the disassembly much differently. Thanks again for the follow up. To you and yours for a better 2021!
don't buy the wheels they are worthless, i waste money and time, buy the whole motor module there are multiple seller on ebay that ship from china for $14 two weeks, perfect!!!