Great content! For us MSPs, picking the right tech stack is key to thriving. We've found our sweet spot with a robust RMM, rock-solid cybersecurity, and for our VoIP needs, Thirdlane Multi Tenant PBX has been our go-to. Having this winning combo of tools really sets us up for success.
What are some recommendations on business impacts to direct the potential client's attention to that don't somehow have to do with FUD? As far as i can tell, most any CS product one would be selling has to do with mitigating risks, which is basically like getting rid of FUD.