How to set up the iconik Storage Gateway (ISG) to manage on-premise media via the cloud 

Hey! Thanks for your feedback. We understand that the ISG setup can feel complex-we strive to make it as accessible as possible! We’ve chosen FFMPEG and ImageMagick because they’re open-source (and hence free!), they're industry standards, and they ensure the ISG runs smoothly once set up. Unfortunately, we can’t bundle them directly with the ISG due to licensing restrictions, so they need to be installed separately using the method described in the video. This might change in future, but right now it’s the best way to get access to all the power offered by the ISG. We also support paid transcoding options like Vantage and MediaConvert, but FFMPEG is usually the most common choice given the ISG’s needs. It’s the most performant and cost-effective solution. We’ll continue to explore ways to improve ease of set-up! For now, once you’re up and running with the ISG, we hope that the power and simplicity we’ve brought to a complex operation support you in your hybrid workflows. If you have any other feedback, please let us know!