How is it most of the videos on RU-vid don't show you how to setup the base station. That's kind of a important step. Thank you for showing EVERY step.
There is no set up for it. Plug in the ethernet cord between the modem and camera base (the bunny eared antenna wyze base). Consider it set up, there's nothing else that needs to be done with the "1st step/base set up"
Wyze you produce one fantastic little camera for the money! I’ve had six of the v3 cameras on my boat in the salt, water environment for years and not a problem. I just upgraded to the V4 and a picture quality is outstanding.😁😁😁😁
Thank you for responding to my question. I gave up on the WYZE camera about a year ago. The company was absolutely impossible to deal with. They never responded to me regarding my questions and any email they sent to me was not an email that I could even respond back to. I am completely done with Wyze.
Wyze really needs to develop a mount for no-drill vinyl sliding. We literally have no place on our house that isn't covered by vinyl siding or a false stone siding, and my options are limited to drilling or velcro/taping the camera into place. There are secondary market camera vinyl siding hooks available, but the screw sizes are all meant for other cameras. I mentioned this to one of the developers of those products, and they said they'd look into a similar product for Wyze. Wyze should probably look into creating vinyl siding mounts before the secondary markets do, otherwise they're just leaving money on the table.
We’ve only had the cameras up and running for a short time. ru-vid.comUgkxOXxsTZ3ptV_Pk0fFl8bNZvVqeoqBQFwe So far we love them! I got the outdoor mounting kit for them and they were easy to install. Once you download the app, it walks you through the very easy set up. The clarity, and range is awesome. I am thinking seriously about adding another camera or two to my 3 camera system. The price is lower than a lot of comparable systems.
At this point, I'm glad it is easily removed as if I want to use it, I have to get up on my ladder in full view of passing foot and car traffic to remove the POS camera to recharge it, every other day. Mine will not hold a charge.
I have all my wyze cams outside I have them covered with electrical tape. one of them got soaked in the rain.. you could hear the water in the unit sloshing around I got all the water out blew into it let it set for about 20 min and BOOM the sucker was back online! you guys have the BEST product out there ! I have tried many different models much more expensive and not near as good! THESE ARE THE BEST EVER! I have 5 cameras and just purchased 2 more and the new outdoor wireless ones I cannot wait !
I have my regular Wyze cams outside and they connect to the WiFi no problem. They are covered from rain and I just use a really long power wire and run it inside. My outdoor power outlets don’t work or I’d just use those. I’ve had one at my front door for years anyone could take it but nobody has because I have 3 others inside facing the front of the house so they can see they would be caught on the other indoor cameras. On a side note about my indoor cams I am not happy with the sound recording quality. It is very hard to hear what people are saying most of the time. I also notice that the time I want to see the footage the most is always glitching and distorted. It skips frames and I can’t hear what they said. I have nurses in my house for my non-verbal disabled child and want to be able to see and hear them whenever so I can make sure he’s not being abused.
I have several Wyze cameras and their scale. The thing I absolutely love is their overall quality and bang for the buck. I backed this product and just received this past week,added it to my app (ios). This is the first time I have been dissatisfied with a Wyze product. Battery life is rather short and the app seems to crash a lot. It seems to me that this particular product might have been rushed. I hope that this is a onetime deal and not a preview of more to come.
Completely thrilled with my Wyze cams. Great wide lens view without distortion. I had no problems installing what so ever, very simple instructions. Great job to the Wyze guys!!
Bought outdoor camera August of 2020. I am too busy and do not have a lot of time to sit around and try to get set up going. When setting up the camera, it won’t connect. I’ve read the instructions and watched set up instructions on RU-vid, still can’t get my camera to sync and connect. I bought 3 cameras, all 3 would not connect. The camera was sitting right next to base station. I emailed the customer service and they gave me same instructions, try this and try that, still nothing. I am ticked for wasting my money on 3 cameras. Almost a year later, I’m still trying to get it going, hoping my luck would change. Nope! 😡
I was finally able to get it to sync as it seems they were having a technical issue that they had to fix. I was thrilled until i discovered that my camera will only stay charged for less than 24 hours and they do not offer any customer support. Horrible company, wish I had never even heard of Wyze!
I dont know if you changed company since its been 2 years from your comment but I had a problem and changed my wifi name to something smaller. also helps to connect to a 2.4ghzwifi and not the 5ghz.
Looks impressive. But how to you recharge the battery? Do you have to keep climbing a ladder every few days, through the winter, to remove the unit for charging? I don't see a power cord going to the camera. Is the charging jack on the back weather resistant so I can run power to the camera?
She put the ceiling camera on upside-down. In an actual setup, doing this will trigger a lot of false motion alerts and potentially ignore real ones, since the PIR sensor would be pointing towards the sky. When mounting on the ceiling, stick the magnet to the top of the camera.
@@mhaas281 Read my original comment. Of course you can rotate the image in software, but the software can't change the position or direction of the PIR sensor that triggers the camera. If you put it upside down, the PIR sensor will be pointed upward.
After my station is up and running again the base station would not connect to my wifi even though I waited over 20 minutes. I am a firmware engineer so I know how to setup this device correctly and use to fowllow instructions very carefully. The instructions may be confusing but it was clear to me. Unfortunately, I try to configure the replace base station but I got the same blinking blue light.
The V3 outdoor camera has tons of known issues. So they added a firmware update which you must use to enable CamPlus. --> Important: Update your Wyze app to 2.22 by July 21, 2021. Sadly this disables the use of CamPlus, so all you get is 12second videos. This error is a "Known Issue", this is just terrible software. New firmware is in process.
I bought 2 cam pan's and 3 indoor v2's. You should create a video about how the notification options and setup of notifications work. I have been spending a lot of time searching youtube, and your help area; and I am unsure why I am not getting any notifications even though I have it turned on. Do I have to have an SD card on all these cameras? I have the trial live streaming cloud feature running, but all this is more confusing that I expected. I set up the ring doorbell for my daughter and it worked awesome. Started sending image alerts to her phone automatically. But I like the price of your system better. Any help is greatly appreciated.
Hey there! There are a lot of parts to address here, so I'll break them down to make sure I'm answering as many as possible! Make sure that your phone settings are allowing the Wyze app to send notifications -- if the other settings are proper (e.g. you are able to see Events populating in the app and the notification settings are enabled for the devices) this tends to be a source of trouble overlooked by some! You don't need to have microSD cards in any of the cameras -- although it does allow you to reference features like Playback or record Time-lapse footage. If you have any questions or would like more assistance with troubleshooting, please reach out to our customer support team at: support.wyzecam.com/hc/en-us/requests/new
Base Station can be either one .... it is a challenge to find a location that the base station has coverage for all four of my camera's (the limit of the outdoor base) ... the internal battery is handy if you don't want to run wires but outdoor model also does not do continuous recording even with a SD card ... it is purely so if it has spotty wifi connection it will store it to its card ... I have a SD card in my base station as well but again for the OUTDOOR camera unless you get the PLUS subscription it is not as handy with only 12 seconds of recording and the cooldown... you can buy solar panels with an internal battery so your outdoor camera can be mounted in creative places as long as you can also keep your base station in range... with wifi boosters so handy the 'non-outdoor' is much easier to ensure you have a solid wifi signal and don't depend on a basestation and just require access to power - but some folks 'really' don't want to do that so you are stuck...
WYZE I have a question. On your video it shows her mounting the camera upside down. But you do not recommend it to be mounted upside down. Why the counter diction?
I currently own your wyze camera v2 model and am subscribed to your cam plus service. I just bought your lastest v3 camera to replace my old v2. When I install the new v3 camera, will your company recognize that am a Cam Plus subscriber and apply it to my new camera automatically?
Be prepared to be more frustrated than you ever have been before. It is a horrible product. I see that I'm not the only one experiencing about a 24 hour hold to the charge. The box brags that it will stay charged for 6 months!
@Team Beer Not sure what kind of Ring Cam you have but it works much better than the Outdoor Wyze cam & I have several cameras from both companies. I have the Ring Floodlights/Doorbell and it SMOKES all of my wyze cameras, (regular & outdoor) although much more expensive. If you toss yours out, send it to me.👍🏼
@@frankm2385 I have Ring, Wyze and Momentum. Got hooked on the original Wyze indoor so I bought 3 Wyze Outdoor cams and you’re right. Ring is better. The installation of the Wyze outdoor cam is a lesson in frustration with those tiny, weak screws.
Cant wait till WYZE gets involved in robotic telepresence...where I can ups/ship the unit any where there is data .. Turn it on drive it around virtually and see sites, museums, attractions, or family members homes.
Well, I just got mine last week and I'm not happy with it at all. Horrible latency no matter how close I put it near the base. (up to 50 seconds sometimes) The battery runs out after 24 hours. A little longer if I use the lowest video quality & no night vision.
I am having the same problem with it holding a charge. It can work for 2 nights, making certain that I turn it off in the daylight hours. I don't even know how to set it to the lowest video quality and no night vision. For me, this product is garbage and they seem to have no desire to help.
Have an outdoor cam. Battery life is 3 weeks NOT 3 months as suggested. Have the infrared lights turned off. If you have this cam., be sure it can be easily removed for recharging.
@@superioremerald4352 Afraid not. It lives in the house 2 feet from the base & the router. Infrared is off. Temperature is stable .( In the house in Florida). Wasn’t just a one time thing. Has been running since Aug. and needs recharge every 3 weeks. No response from Wyze
Everything I have read says to attach the base to the top of the camera for cieling mount application. In this video it is set up that way before the base is mounted but when attaching to base at the end the camera is attached via the bottom. Is that an error in the video?
Came here for the same thing. If you do a ceiling mount and rotate the image 180⁰ in settings you get a warning that the whole camera must be flipped, but no instructions on how to do so. This video completely skips that. 🙄
@@irlixi2722 I would really love to know how it is you get yours to stay charged for 3-6 months. Mine only stays charged for just under 24 hours. I am so frustrated and there is literally no customer support. Any help would be greatly appreciated as I am about to report the company to the BBB.
The oldest one are better, I purchased this one last December and I can’t record anything also comes with One sd card witch is in the outside camera but the base station don’t have sd card not sure if is that the reason why my camera is not recording
Not the same, Cam v3 is much better in specs & features. The outdoor cam requires a base station, none of the other camera do. If you can wire power to a camera or use the Wyze outdoor power adapter, the best bet is to use Cam v3 as your outdoor camera. You have to make sure your Wi-Fi is strong enough to reach it, if not, that's is easily fixed by adding a hub/extender. Not to mention the more secure mounting options for Cam v3 as seen here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-MbdM0adQQeA.html.
Looks you could run the base station through a UPS and still record footage from the outdoor cams during a power outage. Hopefully they went with a common 12v DC power supply.
@@mhaas281 There is no way to work with customer support as it doesn't exist! I have tried everything just to get help on why the cam can hold a charge for less than 24 hours and they have not helped me at all. It was a waste of money for sure.
The outdoor cameras don’t connect to wifi the same way the other cameras do. To save battery power on the camera, the base station is how the cameras connect to wifi.
Outdoor camera failed after less than 1 year. Notified WYZE & they have sent me a new unit. We shall see how long this one lasts, but cannot complain about customer service.
So, this camera can not be set up on a shared wifi system like my other wyze cameras??? I do not have the base station and no access to the apartments shared router. This sucks.
Anyone else unable to install due to no option for "Wyze Base Station" in the app? See video at 1:35. I've updated the app and uninstalled/reinstalled the app.
That's unexpected, Eric! Would you mind reaching out to our customer support team so they can help investigate why that product isn't showing up in your Add Device options? support.wyzecam.com/hc/en-us/requests/new
@@brookelangley648 if you're having trouble installing the app, confirm that you're using a device with a compatible operating system (the Wyze app supports iOS 9.0 and Android 5.0 or later). If you still are running into trouble, please contact our customer support team for troubleshooting assistance at: support.wyzecam.com/hc/en-us/requests/new
@@Kevoniori I'm about ready to throw mine right out into the street. It's garbage, I have to remove it every other day as the charge wears down in 24 hours. It's worthless garbage
My Wyze v3 has destroyed 3 SD cards. The first two were bought directly from Wyze. The last one was a Samsung performance card for security cameras. After they’ve filled up, they stop recording and if I attempt to erase or format the card from within the Wyze app, it stops recognizing the card. After that the card isn’t recognized by my PC either. Attempting to open it on my Windows 10 PC makes file explorer crash, and any SD app also crashes. No idea what the cam is doing to these cards. I’ve gotten zero response from Wyze.
Hi there! You might be interested in our Wyze Battery Cam Pro. This camera is a battery-operated camera that's compatible with our Solar Panel. You can learn more about this here: www.wyze.com/products/wyze-battery-cam-pro
So the camera charges fully (solid red light while plugged in), I put it within 6 feet of the base station, turn it on (yellow light, initializing) and... nothing, no blue flashing light. Plugg it back in and red flashing light again - even though a minute earlier it was 'fully charged' based on the instructions.
I have two Wyze Outdoor Cameras, at different locations, for security purposes. Both cams have failed repeatedly, over time. Wyze Support advises to power cycle the cameras, which cannot be done from a remote locations. “up to date” status has been verified for both cameras and bases. These cameras are NOT suited for security purposes!
Buy you one. Wyze will become a major player in video cams very soon. They rival the other well known brands. Especially for quality, ease of use and price. You have the option of 24/7 cloud recording at a cost of only 1.50 per camera or you can place in an SD card at zero cost to store recordings. Why is Wyze selling their cameras at 19.99 and others at $150 - $300 per camera. Consumers have no idea of the enormous markup on products.
Just bought two v3 Pros. How come there's no explanation of how to use the magnet that comes with it? I'm assuming it goes with the sticker and is used if I don't want to (or can't) drill into the spot where I want to mount it? And I had to buy two USB extenders because the six-foot cords that come with them are useless as I'm putting them in corners of rooms and they don't even come close to reaching the nearest outlet.
Hi there! We're sorry about that. We'll make sure to pass this along to our team. In the meantime, you should be able to use the mounting guide for Wyze Cam v3 for your Cam v3 Pro as well. You can use the link here: support.wyze.com/hc/en-us/articles/360051119311-Wyze-Cam-v3-Mounting-Guide
The SD card should be in the camera. 32 GB to share between cams is not enough. The hub should be able to connect to WiFi. This cam is not worth the price I paid.
@@wyze Will you EVER HELP ME? The outdoor Cam holds the charge for less than 24 hours which is just not 3-6 months! PLEASE HELP ME! When will you EVER help me? I am sending in reports and sending emails to you constantly and you do NOTHING! HELP ME, HELP ME PLEASE PLEASE PLEASE HELP ME!
We’re so sorry to hear this happened! Let's get you set up with our Wizard Support Team to ensure that you can get set up with what you need quickly. Please submit a support request using this link: support.wyze.com/hc/en-us
Waiting for mine. This video doesn't say how far your cam can be from the base unit. And it appears in this video the base unit will have to be hardwired (ethernet) to your router at all times? Off to the website I go to find answers..
Good luck finding answers. The company offers no customer support. I just want mine to hold a charge for longer than 24 hours and they will not help me! They are impossible to reach. Go with a different company.
Outdoor Cam will be cool. Just don't screw up and skimp on the RTSP functionality. This is where you guys are REALLY weak in. RTSP is what many people want, and your current implementation of is it basically useless.
As of October 14 2021 cant even buy an outdoor cam stand alone have to buy with a base station which if you already have one is a double purchase or worse. Wyze is making LOUD SUCKING noises these days.
I am moving I to an RV and need a battery camera and will not have a router. I have a router in my apartment currently though. Once I set it up at my apartment, can I use the cam for continuous SD only recording in my RV?
Just got a Wyze outdoor system and have no instructions on the tech side, like do you need a sdcard for the base and the camera or is it just good enough on the camera, or should I buy one for the base also? And the motion detection only works when it’s right in front of the camera, no matter where it’s placed
It's garbage and you will not receive any assistance from the company. Send it back to them immediately, get your money back and look for another company to purchase a better product!
Is this wireless..? In the video they just installed without power cord.. Connection...But online everywhere they say that it doesn't come wireless. I am confused....Can someone explain and share wireless product of this link plz....
Not at all! After its initial connection, you can change the connection for your base station to Wi-Fi. You can find out more about it here! support.wyze.com/hc/en-us/articles/360044076011-Is-Wyze-Base-Station-wired-or-wireless- 🙂
To better secure your Wyze Cam Outdoor, we'd suggest mounting your camera at a height that is not easily assessable without the assistance of a ladder.
