Well well done! Thorough, clear, and supportive 🙌🏾🙌🏾🙌🏾🙌🏾. Such a superb example of how you deliver information and instructions online. This was very helpful. I didn’t even have any idea that this was possible (having secondary domains in my workspace) until the need arose for me and I searched for the solution. So thank you.
Just followed this step by step. Fantastic tutorial! You made a tedious task that I was dreading doing, a very simple thing after rebranding my business and changing my website. Thank you so much for sharing.
You start with accessing your existing Google Workspace admin panel (where your old domain is already verified and working), than you add your additional (new domain) as indicated in the video. Thank you!
Thank you, this is really helpful! Just have one question: I lost access to my old domain, so I had to switch my email to a new domain. What will happen to my alias email address if someone creates the same email on the old domain?
It depends on where the old domain's MX record is pointing to. It also depend if the domain is still active (renewed it). If it was working on GW and you haven't changed your old domain's DNS records, then you should be able to receive those emails. It can be determined by looking domain's DNS records.
Hi John, it is up to you. If you want to keep the old domain as an alias (I suggest this) for your email account, then you have to pay for it. Thank you..
Thank you Carlos! Very insightful. Will the website domain automatically be switched after following these steps or is it your google domain that will change?
Oh no, in order to affect the website you will need to change/update the A records for the domains. Switching the domain in Google Workspace only affect the email service and any other service related to Google Workspace like groups, drives, etc. Thank you!
Thanks alot Carlos! One question: I still want to receive emails that are send to my old domain, as many business partners know this email address. In 3 or 4 months, whenever everybody is used to the new name and e-mail address, I can delete the old domain, right?
Yes, as long as you keep you renew your old domain, keeps it DNS records and don't remove it from Google Workspace, all the users will continue receiving emails that are sent to the old domain. If you remove it in the future, you will stop receiving emails in the old domain. I suggest to keep it for a longer time. Thank you.
When changing email addresses what do you suggest for the email of the person who manages the console? Is it better to create a new user with the new email address and then make them admin or just do the same changes for the admin as they were "regular" users?
what happens when using "sign in with google" after changing the primary domain? do new accounts need to be created in platforms that used to be accessed through google with the previous primary domain?
If you have changed the username to the user, then he/she will have to sign in with the new username. If you haven't removed the old domain, you can still create users with any of the domains. Thank you.
Without the exact error or bounce back message is hard to say. Please make sure that you have configured SPF, DKIM and DMARC for the new domain. Thank you.
Hi Luis, the documents transfer to the new email address and they continue accessible. Here is a document with the impact of switching domains: support.google.com/a/answer/2622985 Thank you,
Very simple to understand, thank you for sharing this video If I buy a new Google Workspace from a reseller, can I migrate out of my current Workspace (from Google) and continue to receive emails on the old domain?
In this case, I suggest transferring the current Google Workspace to the reseller. This will make a smooth transition of all your data with no risk. There is a special and easy process for this case, the reseller will need to provide their reseller identifier and you will be able to generate a transfer token, The reseller will be able to transfer the account for you. Hope it helps, thank you.
This is very helpful! Thank you so much for this tutorial :) Also, in our case, our old domain already expired (we set up our Gsuite via Squarespace), and now using a new one hosted in GoDaddy, will the process be the same in changing the expired domain to the new one inside admin console?
La migracion de una cuenta de Workspace a otra es relativamente facil. Igualmente puedes remover el dominio secundario para moverlo a otra cuenta o subscription, sin embargo tendrias que crear las cuentas con el dominio auxiliar que tiene Google Workspace. Espero esto te haga sentido y estar entendiendo lo que necesitas. Saludos y gracias.
Hi, I found your videos very helpful, thank you. But this time, as I understood, I can't change my domain name because I got it when I registered with Google Workspace. Is there any possible way to change the name anyway?
The restriction that you will find when your domain is registered with Google is to switch the primary domain name, however, you can still change the username or email address for any user with the secondary domain. Thank you.
Hi, if you are referring to hosting sites for your customers within your Google Account, you would just need to update the A record for such domains. If you are referring to transferring domain to Google Domains, then I suggest you contact Google Domains support. Thank you.
Hola Leover, muchas gracias por el seguimiento. Lo tengo en edicion en este momento. Es un poco mas largo de lo que hubiera esperado. Espero tenerlo listo en un par de dias. Saludos!
Hi Carlos! I added a secondary domain and verified emails as you explained, but the emails to that new domain are still bouncing. Any idea why that might be? Thank you!
Hi Ariana, make sure you have updated the MX record for the new domain. It should have Google Workspace MX record. In any case, you need to look at bounce back message to understand if there is anything else. Hope it helps. Thank you.
By following these steps was the email transition seamless as in your inbox from your old primary email. example email threads using the old primary domain still are there and you can respond easily in now with the new primary domain. another example if someone emails the old email domain does it come directly to the new one?
I don't often like or interact with content on RU-vid, but this video was fire. I was super intimidated about the prospect of rebranding and renaming our small business. Followed these instructions step-by-step and had a smooth and successful cutover of our domain. Thank you!
It will still work, however, it is suggested to add all MX records that Google requires. By the way, new Google Workspace deployments only require one MX records. This is for GW that were setup on 2023 or later. Thank you.
Excelent explenation, you know your job, thanks. Have a concern Carlos, what happens to my Outlook setup, can I simply change to new email address and messages been unafeted locally? Thinking about POP/IMAP settings, what will happen to everything locally in my PC. Same question goes for MAC. My worries are that some or all messages get lost or deleted. I understand that a full backup will help, just need to understand about the domain change impact using a client. Thanks again
If the users/accounts are configured as IMAP, then all email history should be on the server and no backup is required. This is not the case for POP since most data is only stored locally in the user's device. A backup is necessary when using POP. I suggest configuring the accounts again in Outlook as a new email account. Thank you.
Just curious, but all the users files in Google drive are still accessible when logging in with the new e-mail address correct? ALSO, I have a couple of RU-vid channels that are under my secondary domain, I just want to make sure I'm not going to mess that up by switching my primary domain too.
Great Video, we are rebranding so how can I chenge my primary domain when google does not allow it? or what would be the best way to use the new domain for emails?
You can't make your new domain your primary domain, however, you can still change your email address to be with the secondary domain and even log in with your new email address (with the secondary domain). Some Google documentation says it is not possible, but I just tested and it works. So at the end of the day, you can make your email accounts to be with your secondary domain while keeping the primary domain unchanged. Hope it make sense. On the other hand, the limitation to change the primary domain could change once the domain is switched to Squarespace (you know Google is getting rid of the domain registration business and is selling it to Squarespace). Thank you.
Thank you for your comment. Here is an Google article that explains the impact of changing the primary domain on Google apps: support.google.com/a/answer/2622985?sjid=7043225703853262894-NC Thank you!
Can you please make a video on how to switch domain, but also be able to still login to platforms that have "login with Google". When I made the switch, these platforms now do not have access to my accounts logged in with the old domain through the login with Google feature. This is very problematic since I have too many accounts like this, and couldn't possibly transfer all of the data over to the new account name.
No, you can't change it if the domain was purchased from Google, however I know Google is transferring all domains to Squarespace, so maybe that restriction may go away in the future when this transfer is completed, just I guess! Thank you.
I think you can. Actually, Google is transferring all their domain to Squarespace, so you should be able to keep your domain even if you cancel Google Workspace.
Oh interesting! Thanks! I got confused because with the domain from Google I had to pay for the whole year. And Google Workspace is monthly. And after playing around with it, I actually don't need all the Workspace features but a domain is nice so I can hire out and have my workers use the domain name. @@itwithcarlos
if you have the domain as an alias domain, you need to remove it and add it again as a secondary domain. Then you can make the secondary domain your primary domain. Thank you.
@@itwithcarlos Thanks. Now I'm trying to delete the secondary domain and I'm getting this error: We were unable to delete this domain because it has users or aliases. Please confirm all users and aliases with email addresses at [secondary domain] are deleted and retry. I thought I deleted all the user and group aliases and the test domain also. How can I find which one I'm missing?
Wonderful video.! Thank you for explaining it clearly. My question is, what if I have more than 1000 users? Should I change the email address for everyone individually or is there any other way to change it for everyone at the same time? Any help would be appreciated regarding this.
Thank you Carlos. Exactly what I needed. Just a couple of quick questions: 1) what if the new domain already has a google workspace account (does this account need to be deleted ?) and 2) what happens to google drive, calendars, shared things...any change there ???. Thank you very much.
Hi Francisco, thank you for your comment. 1. It does not need to be deleted, but you will need to remove the domain from the original GW account before you can add it to the other account. 2. Here is a Google article that explains the impact on every item when changing users' email address (domain) support.google.com/a/answer/2622985 Hope it helps, thanks again!
Hi Carlos! Thanks for the outstanding video! Regarding domains, when I switched the 2ndary domain to the primary domain, I was, and still am, the only user/Admin) in each domain (and each domain has the same email listed). Both domains are verified, and both are NOT Activated with Gmail. Do I need to activate Gmail only for the primary domain, and then change the old email to have the primary domain? Can I change the email's username, also?
Not activated with Gmail, means the MX record have not been updated yet. The MX record determine where the emails are going to be routed. When you update de MX for the primary domain, your GW account will receive emails that are addresses to the primary domain. Then same apply to the secondary domain. When your GW has two domains (primary and secondary), you can change your email address (or username) and any time. Hope it respond to your questions. Thank you very much!
Hi Carlos. Thank you so much for this video. Very clear and straightforward. One question regarding the message "It can take up to 48 hours for your new primary domain to take effect". On the one hand, the primary domain swapping seems to be immediate, but what does this 48h strictly refer to, and what may be blocked during this time? Thank you Carlos ;)
What will become of accounts that I've set up for various services and platforms, such as Adobe, Grammarly, and Chat GPT, which I registered using an old email address? Will I retain access to these accounts? If yes, would this be via the old or the new email?
Hey Carlos, I get an error message saying I'm not allowed to change the primary domain. The error message lists potential reasons why it might not be possible. The only reason that might make sense that I have purchased my current primary domain when I set up google workspace. Do you know what I can do to solve this problem?
Hi, there is a restriction to change the primary domain if the domain was purchase when you registered your Google Workspace account. Here is where Google explains the issue that you are seeing: support.google.com/a/answer/7009324?hl=en Here is another article where Google suggests alternatives to changing your primary domain: support.google.com/a/answer/54819 Hope it can helps. Thank you.
This video is amazing! I wish I could watch this before I tried the same by myself. I spent almost entire day but could not figure out how to activate the new e-mail address after the new domain was added and verified by Google. Thank you very much for your kind and wonderful instruction.
What is the impact on Google Drive? When users log in to Drive with their updated account, after changing the primary domain, are all their documents/folders/shared drives just the same as they were before the changeover?
Hi Carlos, Thanks for taking the time post this very useful video! I have two questions, 1. does matter include www before the domain name? When I include the name with WWW, even after 48 hours it does not get verified. What do you think the issue is?
ohh, if you are referring about the TXT record, you should add the domain without www. Hope is resolve the issue. Most of the times (depending on the Registrar) the TXT propagation should happen in a few minutes. Thank you.
Hi Sir, what will be the password of the new logins ? when any user is logged out and will have to log in again , what will be the password ? will it be the old same one ?
