OMG - you haven't implemented the SOP yet? I don't remember when my comment was about this. And JV - marketing - do you have an analyst in your team or someone with amazing skills in that department from anywhere else? Sometimes people look at the screen and see nothing. And it's not their fault. It is just the type of brain one must have to extract the info and then develop the changes and improvements.
I hope the lads get paid for the extra hours they work. Also, sort your cables out for the tvs on the wall, get those bad boys hidden. Also JV, I think you need to get the building to sort your senior team out with some decent parking spaces 👍 your welcome