How to track phone link clicks with Google Analytics 4 and GTM

Analytics Mania - Google Analytics & Tag Manager

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If you have phone number links on your website, you probably want to track when visitors click them. In this video, I will explain how to do this with Google Analytics 4 and Google Tag Manager.
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Опубликовано:

7 сен 2024

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Комментарии : 24

@AnalyticsMania Год назад

UPDATE: Google just changed how GA4 tags are managed in Google Tag Manager. GA4 configuration tag is no longer available. Learn more about the update here ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-1POi1BZxXwg.html

@sjmcleansj Год назад

Hey - great video - extremely helpful as usual. I’ve been using the generate_lead event for events like this - do you recommend we just build our own event for phone clicks / email clicks etc? Stu

@Monirul_IslamBD Год назад

hi Julius, so when creating the trigger, should I enable 'Wait for Tags' checkbox?

@scorpionmonarch 3 месяца назад

Hi, any suggestions? Is there a way to track toll-free phone call? Thanks

@seomagento2 15 дней назад

thank you ! nice !

@AllenNguyen-mo6cf 3 месяца назад

great guide!

@ILoveWordPress Год назад

Always awesome. Thank you!

@wordsofwisdom_ 5 месяцев назад

Is it applicable for all browsers? Tried it already but it only works for google chrome. Thank you.

@furkansimsek33 Год назад

Great video, thank you for sharing :)

@rhodderz87 10 месяцев назад

Thanks Julius. I have a random question linked to this. It's not something I'd thought about when tracking phone number or email address clicks, but a client (who was previously client side) mentioned this today. I think I know the answer, but wanted to check. Are the phone numbers and email addresses clicked examples of PII, and should subsequently be redacted in GA4? Or, as they are public facing phone numbers and email addresses on a website, this is not an issue? In other words, are we okay to store phone numbers clicked into on the GA4, rather than just the total number of clicks? Thanks jn advance 🙂

@MichaelWatkins2013 Год назад

What would you have to add to get the name of the URL the phone # was clicked on?

@pashka2303_ Год назад

Thanks for your work

@yusufkeziah5391 Год назад

Thanks for sharing

@UniqueSundials 11 месяцев назад

I have used this on several sites and it works like a dream but I have a new site and it is not firing

@user-yw5xl7qe3h 6 месяцев назад

If we used the same button in footer section, Can this tag measure both calls from one tag?

@AnalyticsMania 6 месяцев назад

Yes

@phkoon 2 месяца назад

Now Google has killed the "Click to Call" feature for non-mobile devices

@4_stroke993 Год назад

masterpiece

@user-ii4qd9zn1w 11 месяцев назад

Hi, I'd like to ask why is the reports not 1:1 anymore? For example, Event count says 85 yet Total users is only 66. Shouldn't it be 85 event count and 85 total users?

@AnalyticsMania 11 месяцев назад

Because some users might click multiple times?