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How to update the firmware of your Tronsmart Apollo Bold? 

Tronsmart
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To better assist you to update the firmware of Apollo Bold, we provide you with detailed instructions.
Note: Before updating, you need to take out one of the earbuds and make sure the other earbud is placed in the charging case. Start to update the first earbud. When the update is finished, put it into the charging case and take out the other earbud to update the firmware.
Here is how to update:
First, you should download the firmware and wait for the installation to be completed. During the installation process, it’ll disconnect your earbuds and then reconnect automatically. No action is needed until the installation is done.
After completing the update of one of the earbuds, update the other earbud in the same way. Make sure that both earbuds are successfully updated separately.
When two earbuds are successfully updated separately, you’re all set to enjoy the music with your updated Apollo Bold.
#TronsmartApolloBold #allformusic #app

Опубликовано:

 

16 сен 2024

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Комментарии : 127   
@-n-6969
@-n-6969 3 года назад
just bought this last week and and this is a BassHead certified TWS Love this! Good job tronsmart 👍
@F4T4lZ4rS
@F4T4lZ4rS 4 года назад
We want constant updates and seriousness towards us buyers. We are supporting you and raising the Tronsmart name to you. We deserve an app service as excellent as that of the famous brands; This will take you to the top.
@MWolf-4711
@MWolf-4711 4 года назад
With all my Android 10 - Devices I had no success with the firmware update (Samsung S10e, Samsung Tab S6 Lite, Redmi 8), all Android 10- Devices. But with my old Medion-Tablet and Android 8.1.0 it was possible to download the new firmware and install it it on both buds. I hope this can be a hint to find the reason for the problems with the android firmware updare, that Tromsmart can fix it for all who dont't have the possibility to use older hardware and older android version for firmware update
@karmahardcore
@karmahardcore 4 года назад
it took almost 4 months to wait for an update of the tronsmart application ... Hope we have more frequent updates and new features in the future ... including adding Aptx LL and Aptx Hd via OTA firmware update.
@khairi5511
@khairi5511 3 года назад
Rip
@buddhiadhikari9492
@buddhiadhikari9492 3 года назад
Buds are already connected but Apps is searching the buds and not able to connect with APP
@TronSmartYTB
@TronSmartYTB 3 года назад
Hello. Please make sure that your APP is the latest version. And you can try to connect an earbud first, and then connect another one.
@montadar1
@montadar1 3 года назад
I just updated to the recent firmware 1.2.4 Since then my left ear bud has lost about 30% of volume in comparison to the right ear bud. The quality is the same but i barely hear anything from the left when in high volume, is there a way to reset this? Would really appreciate the help since i've been loving my pairs of Apollo bold.
@jeremywhynes
@jeremywhynes 4 года назад
I had many, many failed attempts, but after carefully ensuring neither earbud was connected to my phone (Samsung Galaxy Note 8) I took just the left earbud out and connected it to my phone opened the app and did the update successfully on the left bud. I then placed the left back in the case where the right one was charging, ensured there was again no Tronsmart earbuds connected to my phone I pulled out the right earbud and connected it to the phone, opened the Tronsmart app found the right earbud and successfully updated the right bud. Finally I placed both earbuds in the case and pulled them both out as well as trying them individually and in all three different scenarios, both buds, left separately, or right bud separately, the Tronsmart app registered they were updated to the latest firmware. In previous attempts with both buds out of the case and connected to the phone the app would either say the firmware update failed or passed, but as soon as you reopened the app again it would display that the old firmware was still installed. In the end though when I was very careful as stated above I was able to get them both to upgrade. This is the worst firmware upgrade process I have ever seen from any device little own truly wireless earbuds and is something Tronsmart needs to address in the future simply putting together a RU-vid instructional video to a convoluted, non intuitive process is not enough to say it's solved they need to address the problem and make it seamless in the future no matter if you have one or two buds powered on and connected as this product is intended to primarily be used as a pair and rarely used a single one at a time. Its a start Tronsmart but you have some more WORK to do!
@jayceooi
@jayceooi 4 года назад
Great job. Going to try on mine now. =)
@marcosfanlobetesa9800
@marcosfanlobetesa9800 4 года назад
A mi me pone SCARIMENTO FALLIDO y no me deja hacerlo. He seguido los pasos indicados y la app es descargada de google play store
@carlosandreshernandezperez7478
@carlosandreshernandezperez7478 4 года назад
Valida los permisos a la aplicación, dale todos los permisos y permitele descargar contenido en los permisos. El problema radica en qué algunos teléfonos (Xiaomi por ejemplo) bloquean esas descargas de la aplicaciones, a menos que vos cómo usuario lo permitas
@gonzalodediego1171
@gonzalodediego1171 4 года назад
@@carlosandreshernandezperez7478 no funciona, con todos los permisos dados, sigue sin actualizar, con el mismo fallo. Yo al final lo conseguí actualizar con un iPad, a través de iOS.
@dtw131823
@dtw131823 4 года назад
keeps saying download failed
@shlomom2051
@shlomom2051 4 года назад
I am using Samsung a70 and I tried upgrading the firmware for several times and it says download failed every time. Please help.
@isaacackahbervell3801
@isaacackahbervell3801 4 года назад
Using samsung A70. OTA "download failed" is what you get after going through all the steps. Tronsmart please address this.
@shlomom2051
@shlomom2051 4 года назад
I'm using Samsung A70 either and it didn't work either, please fix it tronsmart.
@Treel0n
@Treel0n 4 года назад
I can confirm it fails to upgrade when using Android 10, used Android 9 and works perfectly.
@denchdd8578
@denchdd8578 3 года назад
True
@ridoinesalifou3441
@ridoinesalifou3441 4 года назад
Good morning I did update on android the left headphone turns on and after a few seconds it returns to power on again while the right one works well how do I restore it? It is not even detected by bluetooth
@tolli60
@tolli60 3 года назад
I have the same problem
@Comradesage.1
@Comradesage.1 3 года назад
@@tolli60 did you manage to solve it?
@tolli60
@tolli60 3 года назад
@@Comradesage.1 no with lot of effort I got full refund. They wanted me to pay the shipping back. from Europe 40E. half the prize I paid for them. Most of their product is under that prize. So they are not offering warranty
@solrac666
@solrac666 3 года назад
Por fin ya pude actualizar el firmware
@attormar6536
@attormar6536 3 года назад
Cómo lo lograste?
@TronSmartYTB
@TronSmartYTB 4 года назад
The Android version is available on Google Play Store now. Note: 1. It will take about 15-30 minutes for each earbud to upgrade depend on different circumstances, please be patient. 2. Please follow the steps as shown in the video. 3. Please let us know the device name you use if you can`t upgrade. 4. We now provide a new method for Android 10 for updating the Apollo Bold. Please check it on bit.ly/3jLt0cm
@peterklapko3182
@peterklapko3182 4 года назад
When will be available promised aptx-HD codek through app? 🙂
@greenza
@greenza 4 года назад
@@peterklapko3182 I would like to know that as well. I've updated the firmware but I can't tell if the aptx-HD codek has been added. Is there an easy way to find this out?
@peterklapko3182
@peterklapko3182 4 года назад
@@greenza it not been added.. I already check it in developer options.. Still just aptx. If you want chech it properly there is youtube video ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-uMjyb3wf1Lw.html
@cono345
@cono345 4 года назад
Hi, i am using the xiaomi mi9t pro and when i tried updating it, it said download failed. Followed video step by step, and its still the same
@ridoinesalifou3441
@ridoinesalifou3441 4 года назад
@Tronsmart help me pls i have di errore after try too upgrad An Exception has occurred: Get file failed: / storage/emulated/0/tronsmart/image/ 1.2.3.bin: open failed: EACCES (Permission denied)
@jayceooi
@jayceooi 4 года назад
Download Failed when trying to download the firmware. Any idea?
@TronSmartYTB
@TronSmartYTB 4 года назад
Hello, please follow the steps as shown in the video. If the error keeps showing, you could retry and leave us your phone model. We'll improve our APP.
@jayceooi
@jayceooi 4 года назад
@@TronSmartYTB OnePlus 5T
@LoneSwordsmanTheory
@LoneSwordsmanTheory 4 года назад
​@@TronSmartYTB I have the same issue on a OnePlus 7 Pro.
@molifuen
@molifuen 4 года назад
@@TronSmartYTB same issue on Samsung galaxy s10e
@TronSmartYTB
@TronSmartYTB 4 года назад
@@jayceooi Hi, the Android version is available at Google Play Store now, please try again by downloading directly from there.
@pablocodeina7704
@pablocodeina7704 4 года назад
Impossible to download firmware on samsung s20. The 'install unknown app autorisation isn't even available
@veccini
@veccini 2 года назад
Still no support for aptx HD and aptx Adaptive?
@MultiSugar111
@MultiSugar111 2 года назад
Hi. I bought these earbuds, but the right one doesn't charge. What should I do?
@javierruizgarcia9159
@javierruizgarcia9159 4 года назад
I have downloaded the app directly from your link but when pressing firmware download option message "scaricamento fallito" appears. My phone model is Redmi Note 9S. Thanks.
@TronSmartYTB
@TronSmartYTB 4 года назад
The Android version is available at Google Play Store now, please try again by downloading directly from there.
@javierruiz5507
@javierruiz5507 4 года назад
@@TronSmartYTB not apollo bold availabre on app at Google play yet
@carlosandreshernandezperez7478
@carlosandreshernandezperez7478 4 года назад
Ve a la opción de configuraciónes y busca la opción de administración de aplicaciones o algo así y dale todos los permisos a la app, sobre todo el de descarga de contenido. Este problema radica en qué el teléfono tiene bloqueado por seguridad las descargas de cosas a través de la app
@Proches91
@Proches91 4 года назад
Am using S10e and I downloaded the app from play store but I get the error of download failed although I follow up all procedures above
@cfs122755
@cfs122755 4 года назад
Update failed on my Samsung Note 10 but was finally able to update firmware using my old Note 8
@noticiasgov_br9082
@noticiasgov_br9082 4 года назад
Comigo aconteceu o mesmo (Note 10+). Consegui atualizar com um Xiaomi Mi5.
@伊奘诺尊
@伊奘诺尊 4 года назад
Android version doesn't work for firmware update at all. But iOS or iPad OS version app works fine. Hope this hint helps you, guys.
@tolli60
@tolli60 4 года назад
Failed when trying to download firmware. I have Mi 9. android 10
@tolli60
@tolli60 4 года назад
I can now download firmware. And have updated my Apollo Bold.
@TronSmartYTB
@TronSmartYTB 4 года назад
@@tolli60 Hi, the Android version is available at Google Play Store now, please try again by downloading directly from there.
@mabepedro544
@mabepedro544 4 года назад
@Tronsmart cómo hago para actualizarlos? A mí no me los reconoce sólo se queda buscando...
@acidoxlx
@acidoxlx 3 года назад
Holy piec of crap, after update i have serious issues with the connection, in some cases the left earphone dont sounds when i take it out of the case and vice versa with right earphone, this is fckn piec of sht , i throw my money in the trash
@acidoxlx
@acidoxlx 3 года назад
Its important to say that i have reset then to factory a thousand times and their crap is not solved, tested in android 9,10 and 11 all with Qualcomm 865 Snapdragon, fuckn crap product
@shootermercenary259
@shootermercenary259 3 года назад
No pude actualizarlo con mi equipo Xiaomi pero si lo pude hacer desde un equipo Samsung. Si les da error al momento de actualizar, prueben reiniciando los audífonos.
@Eduardoshow89
@Eduardoshow89 Год назад
Como los reinicio amigo
@greenza
@greenza 4 года назад
Firmware download failed for me too on my Pixel 4 XL.
@TronSmartYTB
@TronSmartYTB 4 года назад
Hi, the Android version is available at Google Play Store now, please try again by downloading directly from there.
@greenza
@greenza 4 года назад
@@TronSmartYTB The official Google Play Store app works very and I was able to download the firmware without issue. Thank you for your fast response.
@alexanderfaiz7681
@alexanderfaiz7681 4 года назад
Failed to update the firmware on my Mi10 5G using android 10. But on my LG G6, running android 8.1, it can update
@haosiongng7645
@haosiongng7645 4 года назад
I am getting left bud failed to sync issue after updating the firmware where the audio comes out only from the right bud. Not sure if it is a bug in the latest firmware update. Not recommend updating the firmware. :(
@TronSmartYTB
@TronSmartYTB 3 года назад
Hello. We apologize for the inconvenience. Should you need further assistance, please contact us at support@tronsmart.com
@tolli60
@tolli60 3 года назад
I have the same problem
@khalexsoftdev4141
@khalexsoftdev4141 3 года назад
Tengo un pixel 3XL con android 11 y no funciona me aparece q no hay conexión al pinchar actualizar y si tengo internet
@muhammadunes2011
@muhammadunes2011 3 года назад
Why do we need to update the firmware can anyone guide? Also my current version is 1.2.5
@Magnot1455
@Magnot1455 4 года назад
Enable storage access permission in Tronsmart app settings if not working.
@pablocodeina7704
@pablocodeina7704 4 года назад
Done without any success. Firmware still impossible to download
@ccab5481
@ccab5481 4 года назад
mine doesn't even connect to the app despite numerous attempts, and yes I downloaded directly from the google app store
@depokpeople3644
@depokpeople3644 3 года назад
solved this by setting to yes the allow apps from unkown sources inside the tronsmart app info.
@sbk996
@sbk996 4 года назад
I cannot update my Tronsmart Apollo Bold software! I followed the instructions provided but there is an error downloading the update, I have a Xiaomi Mi 9T Pro with Android 10.
@TronSmartYTB
@TronSmartYTB 4 года назад
Hi, the Android version is available at Google Play Store now, please try again by downloading directly from there.
@sbk996
@sbk996 4 года назад
@@TronSmartYTB I installed the 'Tronsmart 2.0.0' application from the Google Play Store again and it gives exactly the same error! Don't let the update download ...
@Shinjix001
@Shinjix001 3 года назад
Ayuda no puedo volver a conectar los audífonos luego de tratar de actualizar queda pestañando en blanco
@TronSmartYTB
@TronSmartYTB 3 года назад
Hi. We apologize for the inconvenience. Should you need further assistance, please contact our CS team at support@tronsmart.com
@Shinjix001
@Shinjix001 3 года назад
@@TronSmartYTB gracias ya lo pude solucionar
@aydnuzun7087
@aydnuzun7087 3 года назад
I updated the headset and the orange light is not where the letter L is but where the letter R is. ibb.co/nBfRgJL It does not detect when I change the properties of the left earbud, it only works according to the new features when I change my right earbud. ibb.co/3T6Mjgf Are there any problems in this process? Should it detect transactions on both headphones? Should I reset the headphones?
@TronSmartYTB
@TronSmartYTB 3 года назад
Hi! For us to better assist you, please email our CS team at support@tronsmart.com. They'll answer your question ASAP. Thank you for your support!
@khairi5511
@khairi5511 3 года назад
My earbuds consume too much energy, like I can only use it for 2 time, and the battery is already red
@oierlaka288
@oierlaka288 4 года назад
firmware download failed on android 10 asus zenfone 6
@MrFootballfreak18
@MrFootballfreak18 3 года назад
Will these support aptX HD in the future?
@TronSmartYTB
@TronSmartYTB 3 года назад
Hello. We do not have a plan for aptX HD in the future.
@MrFootballfreak18
@MrFootballfreak18 3 года назад
​@@TronSmartYTB Okay, thank you.
@jordimorales463
@jordimorales463 3 года назад
@@TronSmartYTB why not? Chip qualcom QCC5124 allows it?
@TronSmartYTB
@TronSmartYTB 3 года назад
​@@jordimorales463 Hello. we have been talking with the Qualcomm and some technical issues need to be solved. We'll try to make it happen in the future. Sorry for the inconvenience.
@gabivlad7505
@gabivlad7505 Год назад
Impossible to connect the left bud, after the 1.2.4 update, have tried anything. Reset does not work but for the right one. Totally deception, nice sound, but really a shame from the poorest Software I have ever seen. I cannot recommend them anymore! It's not worth the good price.
@TronSmartYTB
@TronSmartYTB Год назад
Thanks for the info
@gabivlad7505
@gabivlad7505 Год назад
@@TronSmartYTB I manage to repeat the update with the no oficial Gaia app. Which worked! Finally they are back and working, the oficial tronsmart app should be able to repeat the update, and it only reads software update from only one bud. That should be changed.
@ukajali6503
@ukajali6503 9 месяцев назад
Terrible crap. It's difficult to connect to this on iOS, and updating is virtually impossible. I'm fed up with this equipment.
@TronSmartYTB
@TronSmartYTB 9 месяцев назад
Sorry for bringing you inconvenience
@mabepedro544
@mabepedro544 4 года назад
Alguien que me sepa decir cómo actualizarlos? A mí no me los reconoce la aplicación, se queda buscando...
@TronSmartYTB
@TronSmartYTB 4 года назад
Hello, please follow the instructions above in the video.
@mabepedro544
@mabepedro544 4 года назад
@@TronSmartYTB Las he seguido pero no conecta
@carlosandreshernandezperez7478
@carlosandreshernandezperez7478 4 года назад
Doc, ve a los permisos de la aplicación, y concédele todos los permisos, sobretodo el de permitirle descargar contenido a la app. Ese problema radica en qué el teléfono restringe por seguridad la descarga de contenido de las app,ve a las opciones de las aplicaciones y fale toda los permisos
@tifrach
@tifrach 3 года назад
לקח לי זמן לקלוט שזה לא יעבוד אם שתיהם מחוץ לקייס וחייבים להוציא אחד אחד בשביל ההגדרה הראשונית. בהצלחה
@khairi5511
@khairi5511 3 года назад
We want Update for Aptx Adaptive!
@khairi5511
@khairi5511 3 года назад
I have waited for about 5 month
@elchuiter
@elchuiter 4 года назад
Doesn't work... Llevo dos días trando y es imposible. Aunque la app venga en español el error lo da en italiano, jaja... Desastre total.
@CristianGonzalez-ix1cu
@CristianGonzalez-ix1cu 4 года назад
Firmware download failed on Pocophone F1
@TronSmartYTB
@TronSmartYTB 4 года назад
Hi, the Android version is available at Google Play Store now, please try again by downloading directly from there.
@mirokrk
@mirokrk 4 года назад
@@TronSmartYTB this is not an application problem, we downloaded it from Play Store. But the download failed still appears when trying to download the firmware after successful connection to earbud. Seems like your server has a problem. Please fix it.
@CristianGonzalez-ix1cu
@CristianGonzalez-ix1cu 4 года назад
Manage to solved this by setting to yes the allow apps from unkown sources inside the tronsmart app info.
@ccab5481
@ccab5481 4 года назад
mine doesn't even connect to the app despite numerous attempts, and yes I downloaded directly from the google app store
@peterklapko3182
@peterklapko3182 4 года назад
Still not yet available.. just for spunky beat
@TronSmartYTB
@TronSmartYTB 4 года назад
Hello. Download the Tronsmart APP on APP Store (IOS) or Google Play (Android). The Android version is still under review. If you couldn't search it from Google Play Store, please directly download via this link.: bit.ly/3ihMGDa
@peterklapko3182
@peterklapko3182 4 года назад
@@F4T4lZ4rS Unbelievable waiting till end of the releaae date almost to last hour 🙄
@peterklapko3182
@peterklapko3182 4 года назад
@@TronSmartYTB i got allready you app from google play store but there is available just for spunky beat with version 1.1.0
@TronSmartYTB
@TronSmartYTB 4 года назад
Please directly download via this link: bit.ly/3ihMGDa
@magicang
@magicang 4 года назад
I download and install. Try several times but it unable to detect my apollo bold
@mohamedhisham1639
@mohamedhisham1639 4 года назад
tron smart spunky beat?
@solrac666
@solrac666 4 года назад
No funciona
@dtw131823
@dtw131823 4 года назад
tried the numerous times but the firmware download always fails on my oneplus 7t pro McLaren edition.
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