@FikileMsibi-h5n EI means Error so Try turning off the machine and unplugging it for a few minutes before plugging it back in and restarting it and also check if all the valves are connected properly
@PuseletsoPuse-xi6tm you should have it checked but before you do check Lid/safety switch, the drive belt that connects the motor to the drum if the belt is worn,broken,or have slipped it won't spin also check drainage problems and if the problem persist then you should have it checked
Mine did the same i had the 8kg model in the dtl 165 manhattan grey top loader !! 😢 Suxed out water in the middle of a wash Would not work on the 15 mintue quick wash and the play button would flash !! The 53 auto wash did the same !! I had my washer unit 9 months and i fought for a refund out of the return 6 months CPA!! Defy sent me a new unit and it was faulty right out of the box.. The retailer gave me full credit and now i have the LG 7Kg direct drive and i paid in the diffrence❤ Im sooo happy ! I now have washer unit that works❤
@@iwaldawealthTake it back and get full credit and yr retail store and get something else ! I fought defy a full 2 weeks I now have LG and much super happy 7kg direct drive front loader