After 3 days of using it some spots became obvious in my face.did very good job but some spots on my face became intense...id it normal?i used it for 2 minutes
Hi! Do you mean you became sensitive in some areas? Or did you get pimples? Either way it might be best to try being extra gentle and only using for 30 seconds to 1 minute a few times a week and seeing if that calms things down.
Hi Bree, it should be OK, depending on how wet you''ve gotten it! It shouldn't ever be submerged in water but if it''s just a little bit wet it should be OK :) It's good to let it dry out before you use it again.
Oh dear, I'm sorry to hear you're having troubles! The battery compartment isn't actually meant to open - it's just a little silicone tab that lifts out. Is that what you mean? Can you please email me at wecare@happyskincare.com.au and we can organise a replacement for you? :) Have a fabulous day! Phoebe
Hi Rasim, it depends on the scrub product you are using - is it the Spoonful of Sugar Exfoliating Scrub? If you were going to use Spoonful of Sugar I would make sure I diluted it with quite a bit of water to make the scrub as gentle as possible (because more water = dissolving the sugar crystals, giving you a gentler scrub). You just don't want to over-do it as the brush on its own is an effective exfoliator. If you're doubling up on exfoliation you may cause your skin barrier to be damaged. I hope this helps :)
