Just curious if you know what happens if you change the price of a subscription. Let's say you increase it 2 years down the road. Do existing customers keep their current price? Does their prices get updated? Will they be notified if the price will change? Thanks for any info you might have on this.
That's a great question. Since the app is so new we don't know however we conducted a little test. We created a plan, made a purchase and then changed the base price. It appears that the existing contracts will stay the same as per the originally agreement/purchase. Any new purchases will have the new price. And no, Shopify will not alert customers of the price change. Hope that helps! EDIT: Oh also, you can manually update the the contract if you ever need to change the price for any users.
@@sunriseintegration Thanks for the info. I came to the same conclusion using the virtual assistant... I asked "what happens with an existing subscription contract if I change the price of the plan in shopify subscriptions". The response was "When you change the price of a plan in Shopify Subscriptions, it doesn't affect existing contracts. Those remain at the price when they were created. For more details, check Managing Shopify Subscriptions." I couldn't find the actual info in the help article, but it at least confirms your testing. Thanks for looking into it.
The native Shopify Subscriptions app (in the video) has all the features and needs for a basic subscription program. The other apps (like Bold or Recharge) have more advanced features that you can use. Depending on your needs, you may need to look at third party if you're not seeing what you need in the Shopify one.
Great video and clear explanation! Do you know if this works similarly for digital products that are uploaded to the Shopify store on a weekly and monthly basis? Thanks!
The subscriptions are attached to any of your products so you will have to create a new subscription if you're changing products weekly. Even if they are digital items.
There isn't a setting within the app that supports this (that we can find) however it's possible with some creative JavaScript, one could target the DIV and hide the one-time option, while pre-selecting the subscription.
@@sunriseintegration but how can you automate product provisioning, eg. sending via email (product, access keys etc.)? Does it always needs to be manual work via admin API?
@@szyszaszy Yes this would need to be done manually or via a custom integration. Depending on what you need, you may be able to use Shopify Flow to automate some of that.
is there a way that customers can manually choose the number of weeks/months instead of the suggested subscription plan? or do you know about another app on Shopify? if I have 2 different types of customers, they can have different discounts, right? Thanks!
You can create multiple/different plans for the same product and then customers can choose on the product page. You can see a demo of this in our video.
What if I make a monthly subscription based on discounts of items only and the deliveries is not set? Like the subscription is solely for customers to access to items at a discounted price and it's up to them how many they would like to have in each month.
@@SoleMate-rn1iq Are you referring to the Checkout pages in Shopify? You cannot make any edits there. On the cart and PDP, you can try using CSS to tweak.
It's tough to say without seeing what you are doing, however did you double check that you have a discounted added to the selection? Are you using a standard Shopify theme? That could be an issue with the widget. Hopefully that helps.
Hi, we fixed it up. It's because we did not upgrade to theme 2.0. The subscription price can show up now under 2.0 version. Thank you all the same.@@sunriseintegration
For upcoming orders, you can only skip/resume the order, you cannot change the actual date. The subscription order itself however can be changed by editing the Contract. You can edit the products and frequency of any Contract. Hope that helps!
Thanks for the videos, I have tried to follow very carefully but it doesn't work for me because the widget code seems to be messed up. I have also turn on the subscription mode on too, but nothing is working. Shopify needs to do better
Im using the paid them called "Marble" but to be honest, I tried to install recharge as well and that didn't work! So might be the theme problem itself. I uninstalled both Shopify and recharge, then I tried "Smartrr" and that worked perfectly!! How odd right? @@sunriseintegration
I really dont get why all the subscription apps allow customers to "pause" but not to "cancel" the contract. Although it might have almost the same effect, customers want to "cancel".
