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How to use the Vileda ProMist MAX Spray Mop for fast & easy floor cleaning 

Vileda Canada
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The Vileda ProMist MAX Spray Mop is your go-to mop for easy and quick cleanup of everyday floor messes. Simply fill the bottle with water and 2 tsps. of your favourite cleaning solution, spray and clean! The double-sided mop head features absorbent microfibres to capture and clean the toughest dirt, plus it flips so you can clean more surface area *than the previous version of ProMist.

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1 окт 2024

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Комментарии : 77   
@shanama858
@shanama858 5 месяцев назад
When I mop with this, anyone faced streaks on the floor..?
@Daslikdj
@Daslikdj 4 года назад
Bought this, worked great for a couple of weeks, now the thing leaks everywhere and has rendered it unusuable.
@withmeaning2244
@withmeaning2244 3 года назад
So I showed up here like everyone else, trying to troubleshoot this crappy product. Mine crapped out on the second use. Leaked everywhere. Can’t be fixed. What a waste of money. Seems like quite a few people have the same problem. Guess I should have read the reviews first. Buyer beware!!! And don’t bother with your copy and paste customer service I’ve already sent the email now I’m just waiting.
@withmeaning2244
@withmeaning2244 3 года назад
Actually never mind. It’s in the garbage already.
@joannegibbons8073
@joannegibbons8073 5 лет назад
I also had a problem with the sprayer not spraying. After contacting Vileda, a very nice and helpful rep guided me through several things to try to unclog it. Unfortunately, nothing has worked. This is the second time this has happened; 2 different units. I will not be buying a third. Good mop while it worked but too expensive to throw out monthly.
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Joanne! Please give our customer service team a shout so they can verify the issue and provide a resolution! Our team will be able to see why your mop is not spraying, no need to throw it out! It may need just a simple rinsing where the trigger is to remove any sticky substances.
@carolynmanning314
@carolynmanning314 7 месяцев назад
I am so disappointed. My issue is that it leaves streaks on my laminate floor. No problem with the sprayer but yu can see marks left by the pad. $ wasted.
@jamesterpaul
@jamesterpaul 3 месяца назад
DO NOT BUY. Leaves streaks.
@TheFakeyCakeMaker
@TheFakeyCakeMaker Год назад
Again Vileda, why are you designing these so we have to touch and fight with dirty mop heads? Look at the man-handling that needed to be done to get the mop head off. Try doing that with a dirty wet mop pad that's just finished cleaning pet pee or kid's vomit. YUCK. I should be able to put a foot on it and slip it off and hold it twixt finger and thumb and dump it into a bucket or the machine. Added points if I can slip the new mop head on without having to bend down as well. Please think about this for your next designs!
@melissaa2580
@melissaa2580 3 года назад
Mine keeps leaking everywhere !!
@marilynlohnes4059
@marilynlohnes4059 5 лет назад
I've had my Pro Mist for a year and have used it on a regular basis. Unfortunately the same thing to this one as had happened to a previous model by Vileda., It quit . spraying. The bottle refuses to lock into place .If I push down hard on the top of the bottle , it will then spray. This is most annoying and I will NOT be buying a third one!
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Marilyn, we are sorry that the bottle is not staying in place! We are here to help! Our customer service team will be able to provide a resolution for you. Simply send us a message at vileda.ca/contact-us so they can verify the issue :)
@jillsmith2921
@jillsmith2921 3 года назад
Bought this vileda mop on Saturday no way is there a way to release the bottle as shown in the video., there is no black button on the base...what is the answer? Anyone out there help me please???
@kreiselsina
@kreiselsina 3 года назад
I pulled it and then it came out
@mary-annroberts581
@mary-annroberts581 9 месяцев назад
@@kreiselsina Thanks, I had the same problem.
@ycn3155
@ycn3155 2 года назад
I just bought it today. Brand new. It’s not working no spray coming out. Wish I had read comments here.
@ViledaCanada
@ViledaCanada Год назад
Thank you for reaching out and we're very sorry you had this experience. When you have a moment, please send a message at Vileda.ca/contact-us so we can get that figured out. Thanks!
@dickhebert4645
@dickhebert4645 5 лет назад
how to de clog sprayer , used 2 times ,water and vinegar stopped working
@carmellelapointe7583
@carmellelapointe7583 5 лет назад
I tried everything!! Still does not mist. Need to get a different brand. Mine is pretty new and barely used it.
@lyndawadland5453
@lyndawadland5453 4 года назад
I was so pleased with the mop, but now the mop is leaking. This is the same problem Adrianne is having. I will contact Vileda at the address provided.
@ViledaCanada
@ViledaCanada 4 года назад
Hi there! We are sorry that you're having an issue with your mop! Our customer service department will be more than happy to help, please send us a message at www.vileda.ca/contact-us!
@donnayoung7976
@donnayoung7976 6 лет назад
I need some help, my cleaner as above has quit spraying, doesn't look clogged.. just quit? Yes I filled the bottle, a great cleaner when it sprayed! Any suggestions?
@ViledaCanada
@ViledaCanada 6 лет назад
Hi Donna, not to worry we are here to help! Sometimes this can arise when the sprayer gets clogged as a result of too much cleaner being used. We recommend a simple washing / rinsing of the mop spray mechanism to remove any substance causing it to stop spraying. If the problem persists, please do not hesitate to contact us at vileda.ca/contact-us where we are more than happy to help make things right :)
@LuckyStrike-ov9cd
@LuckyStrike-ov9cd 6 лет назад
After a month of use doesn't spray anymore
@ViledaCanada
@ViledaCanada 6 лет назад
Hi Lucky Strike, we are sorry that the spray has stopped working, but do not worry we are here to help! Please send us a message at www.vileda.ca/contact-us and we will verify what may be causing this issue. It might have to do with what type of cleaner you are using or the quantity causing a clogging.
@deedemarest443
@deedemarest443 2 года назад
what did you put in the sprayer? Someone said they only hot water in it and works. I would say you bottled water or you will get mineral deposits clogging up the opening. Try running some boiled water with vinegar through it.
@csobanpista2511
@csobanpista2511 7 месяцев назад
This is a really shit. Please do not buy it!
@pipntuck
@pipntuck 5 лет назад
Seems everyone including myself has the same issue. It stops spraying, for no reason. There is not clog or anything it just doesn't work
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Tricia, thanks for your message. We are sorry that your mop has clogged. As mentioned in the video, we only recommend using 2 teaspoon of cleaner to the bottle of water to ensure no blockage in the spray mechanism. However a simple rinsing should remove any sticky substance ! if you need additional help, we are here! Please reach out to us at www.vileda.ca/contact-us so we may resolve any issues.
@pipntuck
@pipntuck 5 лет назад
@@ViledaCanada I simply use hot water with a bit of vinegar
@kris0369
@kris0369 4 года назад
@@ViledaCanada I used one teaspoon of Mr Clean the rest water it works great so far. For stubborn stain wet it go over come back use a spoon scoop it out and mop it again few time it clean. No fess no mess.
@deedemarest443
@deedemarest443 2 года назад
@@pipntuck That should not clog as vinegar is used to clean lines of deposits.
@pipntuck
@pipntuck 2 года назад
@@deedemarest443 whether it is not supposed to or not doesn't matter. It does
@tonyhill3426
@tonyhill3426 Год назад
Just perched 1 and it wont spray, spray trigger is floppy with no resistance??
@susannamartin2378
@susannamartin2378 4 года назад
I believe that we should NOT put solution inside the bottle but only hot water, then while we spry water we can spry in the same moment solution directly on the floor ( solution should be not to rinse ), this will make the Vileda promMst work properly....
@deedemarest443
@deedemarest443 2 года назад
Wow that's not great
@TheFakeyCakeMaker
@TheFakeyCakeMaker Год назад
You're not all there are ya love? lol!
@oliviersimonneau4932
@oliviersimonneau4932 5 лет назад
That’s just a bootleg swiffer
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Olivier, our ProMist MAX Spray Mop is actually on a level of its own. Unlike Swiffer, we use 100% microifibre re-usable mop heads that can be machine washed, saving you money and time, plus it's great for the environment! You can also fill the bottle with your own cleaning solution (no need for harsh chemicals) and the mop head flips 180 degrees to cover more surface area. Give it a try and you'll see the difference.
@jk12114
@jk12114 11 месяцев назад
HOW DO I GET BOTTLE FROM CASING ?
@loisford1468
@loisford1468 2 года назад
I bought new mop when my other small mop would not spray and new one no better to spray??
@ViledaCanada
@ViledaCanada Год назад
Thank you for reaching out and we're very sorry you had this experience. When you have a moment, please send a message at Vileda.ca/contact-us so we can get that figured out. Thanks!
@adrianneevans6709
@adrianneevans6709 5 лет назад
No matter how I try to put the bottle in, it leaks everywhere! How do I fix this?
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Adrianne, we are sorry to read that your mop keeps leaking, this definitely should not happen. Our customer service team will be more than happy to help! Please send us a message (and photo if you have) to www.vileda.ca/contact-us so we can verify the issue and provide the best resolution.
@cowwhisperer8927
@cowwhisperer8927 2 года назад
it has a rubber ring that probably needs replacement.
@appletree8441
@appletree8441 5 лет назад
One pad washed at a time
@NEKORID
@NEKORID Год назад
Dear Vileda. I've disassembled three times the unit, never being able to fix the issue where it won't spray. There seems to be a design error where the inner tube (or stick) gets stuck and can't fully make it back to position so the trigger can push again. You end up with a loose/short trigger and almost no spray. Seems like it's getting stuck in the front part of the pole. If you have a solution please let me know.
@ViledaCanada
@ViledaCanada Год назад
Thank you for reaching out and we're very sorry you had this experience. When you have a moment, please send a message at Vileda.ca/contact-us so we can get that figured out. Thanks!
@michela041982
@michela041982 Год назад
Pessimo 👎👎👎👎👎👎👎
@blraine
@blraine 6 лет назад
My issue is the same as Donna...the spray unit has quit.
@ViledaCanada
@ViledaCanada 6 лет назад
Hi Liz! We are sorry to read that you're having the same issue with your sprayer. If the sprayer gets clogged, it can cause the sprayer mechanism to stop working, but no need to worry as a simple rinsing should unclog it. If the problem persists, please do not hesitate to contact us at www.vileda.ca/contact-us where we are more than happy to help make things right :)
@wal169mah185
@wal169mah185 5 лет назад
How gcan i put it back in
@krishnam8695
@krishnam8695 Год назад
Is. It available in india Where Cost of the Map
@ViledaCanada
@ViledaCanada Год назад
Unfortunately, our products are not yet sold in India.
@renamiller134
@renamiller134 4 года назад
Just got the mop today. The handle is not snapping easily onto the mop head. What is the proper method of snapping it on?
@ViledaCanada
@ViledaCanada 4 года назад
Hi Rena, we would like to review which product you have as the head dos not need to snap on for our ProMist MAX. Please send us a message and photo to www.vileda.ca/contact-us so we can help verify!
@ΕλευθεριαΣφακιανακη-λ2π
when I press the button to spray the pole leaves
@ViledaCanada
@ViledaCanada Год назад
Thank you for reaching out and we're very sorry you had this experience. When you have a moment, please send a message at Vileda.ca/contact-us so we can get that figured out. Thanks!
@hmworx2515
@hmworx2515 3 года назад
Can we use it with hardwood cleaner solution without water?
@user-ut2vk6vf5l
@user-ut2vk6vf5l 4 месяца назад
The bottle is hard to pull off. It should be redesigned to remove easier. The Velcro straps on the pads tear and fall apart easily. Shots be replaced with fabric and 2 snaps. The handle is molded poorly causing the handle to wobble later like it is going to break off. Because they went with thinner plastic to save a few cents on molding. Should be molded to be stronger.
@matiastorresfernandez1168
@matiastorresfernandez1168 3 года назад
Como la
@LyndaHill
@LyndaHill 5 лет назад
I can't get the head to go on the stick. Tried and tried, any tricks to this?
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Lynda, we are so sorry that you are having this issue with the mop head. We kindly ask to email us at www.vileda.ca/contact-us so our customer service department can help!
@LyndaHill
@LyndaHill 5 лет назад
@@ViledaCanada thanks! Finally, it snapped on. So, all good now. :)
@anamartinovic1126
@anamartinovic1126 5 лет назад
Lynda Hill can You explain how did you put IT back?
@kris0369
@kris0369 4 года назад
You need a bit of strength mine pop out when I was washing the stairs, I pop it back in by making sure the mop was on the floor the, the handle has to be exactly 90 degree angle to pop it back in if your trying to pop in standing handle in an angle it won't work.
@dwanderful1
@dwanderful1 Год назад
Gimmick joke
@ViledaCanada
@ViledaCanada Год назад
We're sorry to hear that you feel this way. We do hope you'll try the ProMist and share your thoughts. Happy cleaning!
@markdturner950
@markdturner950 5 лет назад
Im having the same problem> Is there a solution?
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Mark, thanks for your message. We are sorry that you're having an issue with your ProMist MAX Mop. As mentioned in the video, we only recommend using 2 teaspoon of cleaner to the bottle of water to ensure no blockage in the spray mechanism. However a simple rinsing should remove any sticky substance ! if you need additional help, we are here! Please reach out to us at www.vileda.ca/contact-us so we may resolve any issues.
@samanthacameron149
@samanthacameron149 5 лет назад
Hi! The head came off the mop and I can’t force it back on. How can I fix it?
@ViledaCanada
@ViledaCanada 5 лет назад
Hi Samantha, we are sorry to read that the head came off the mop and we apologize for the delay in responding as we did not see this comment. Our customer service team will be more than happy to help! Please send us a message to www.vileda.ca/contact-us.
@soheirchami3479
@soheirchami3479 5 лет назад
Can I fill it with hot water or would be damaged?
@ViledaCanada
@ViledaCanada 5 лет назад
Hi and thank you for your question. We would not recommend using extremely hot water, but room temperature will do the trick as the microfiber is strong enough to clean and absorb floor messes.
@deedemarest443
@deedemarest443 2 года назад
@@ViledaCanada After reading all these comments, looks you have a product that is failing to perform well. I won't be buying it.
@LeticiaHernández-c7e
@LeticiaHernández-c7e 4 месяца назад
La verdad No sirve Atrapa el polvo y pelusa al trapear Pero vá quedando peor Con el agua se hace como lodo Aunque ya ahiga barrido. deja rayas y manchas . Hoy lo usé Me cansó me estresó y me tardé como.hora y media mas que con otro trapeador .
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