I've flown with Ryanair to Krakow about 25 times, never ever had a problem, they always got me there on time and in one piece. For like £75 return you are not getting British Airways or ETIHAD level services but will get you to your destination just the same. Those 737-800 MAX aircraft are really nice.
I have flown Ryanair countless times and have never had any issues with then. Once our flight was over 3 hours late leaving Nice for Stansted. I put in a claim for compensation and received over £400 about 3 months later, which was way more than the fare I paid. The problem is many people expect champagne service on a beer budget. I can fly pretty much anywhere in Europe with Ryanair cheaper than a return ticket from my place to London by train.
You guys were unlucky because you got the old and already super rare cabin as there is a new cabin with led lights and slimline seats which are a lot more comfortable than the old ones
The flight was good. I could imagine dealing with a cancellation would be a nightmare. BA couldn’t cope and I’d imagine their customer service is better.
It completely ruined our plans but we did get compensation in the end, and didn't have to chase it, whereas on your review video you seemed to have to fight with BA to get anything back.
