Good tutorial! FYI - Instead of looping to keep checking the status of the call, you can use the "Server URL" in Vapi to send you the end of call report. It's under the "Advanced' tab within your assistant.
Thank you, yeah I thought about doing it that way because that’s how I’d usually do it. But I’m not sure if it’s possible to have 2 triggers inside an n8n workflow with the second one being a webhook for the server URL…I could be wrong though
Great info. In Europe is 15 cent per minute too high for local calls. Should be around 1 cent per minute, otherwise it will not being used because there is a lot of competition and much better pricing in Europe.
As a potential user thank you for the video but I have some concerns: 1. The voice sounds very AI, that will make the person I'm calling to suspect that something is not right 2. Your example is for booking a service, what about answering or replying to phone calls I received? For example a studio manager gets 30 calls per day that need customer service about classes in the studio is this process similar? 3. I would love to try this for ordering food or booking other services Thanks for the video
Very valid question. Yes I actually realised that as I was editing I should’ve used a different voice - there’s a whole library and there are others that sound a lot more natural. Regarding the use case. The example I gave was for outbound call. However you can easily also set up a Vapi assistant to handle inbound calls. Check out my other video I had a demo of this.
@@AhmedMukhtarAIyeeeeesss!!!!! Just go straight in with an MVP skool community and we will join no questions asked while u add in more stuff! Looking forward to seeing many more videos soon!
Great tutorial Ahmed! Question: From a developer's standpoint, what's you experience with n8n so far, compared to another automation platform like Make?
In my experience N8N is a lot more intuitive especially from developer point of view. I found it a lot easier to pick up and understand what’s going on.
Thanks for the great video Ahmed. A few months back I started working on some basic ai integration for my own small business but I came unstuck very quickly when it came to the accuracy of the speech to text tools that were available at the time. My plan at the time was to use speech to text to record customer details like address, phone number and description of the service they required, then send that into our CRM for further integration. Unfortunately at the time though the speech recognition was nowhere good enough to transcript the calls and so I put the project on hold. Would you say that the current available tools would be accurate enough to take down important details like I described? I realise its only a matter of time till this becomes viable if its not already, but I know how much I struggle even myself to understand people on the phone sometimes and 1 wrong digit can mean a lost customer.
Honestly the AI space and especially voice AI is advancing rapidly. Especially now with OpenAIs new voice models and realtime API. Theyre so good. But Ofcourse it’s never 100% however, for your case if you or the customer are speaking with a voice ai agent to capture details, you can prompt the agent to actually say back the numbers /emails for confirmation to double check. Then once confirmed you can send to your CRM
AI voices are definitely getting more human-like, but the goal isn’t to replace human interaction. It's about convenience-freeing up time for the important conversations. Imagine a world where a customer's personal AI calls up your business and talks to your inbound AI...you've just landed a sale without lifting a finger
