Eaglemoss is now in bankruptcy. They may pull out of it but I'm not holding out much hope. Their other kits might get picked up by another company but I'm guessing that the Enterprise is history considering all of its design flaws. I doubt another company wants to deal with it.
Hard to believe anyone ever paid for this to be honest. Their QC and customer service has been reliably terrible for years now. This one made me thankful I stopped collecting.
O man that sucks for every body. I been thinking for about a year to start this kit, but the problems did hold me back. I am so glad i did not go for it.
I can deal with the light leaks, but I agree the biggest disappointments are the battery power, and the way they handled the lighting. I'm not sure what they were thinking.
Sorry to hear about this. for $2K the kit should be very high quality. I was approached by them to promote these on my channel a few years ago and turned it down. I felt they were too pricey and I didn't feel comfortable with the long drawn out parts delivery process. After hearing of this I'm glad I did. I hope your honest appraisal reaches people so even more are not disappointed with what they get.
Very interesting! I didn't know they asked you to do one of these. It is disappointing to get this far and start seeing all the cracks in the woodwork as it were. I think if someone in their R&D department actually built the real kit and not the prototype, they would have ironed out the flaws on it. I would have kept going but with 1-3 month gaps in getting parts, I lose being "in the zone" when building this and the time frame for building gets way too long. To be honest, I actually couldn't picture you building a kit like this with your amazing skills!
@@outsider238 The pre painted kit's like this and some of the other large scale ones out there really are not my thing but I don't knock the people that do build these. Not everyone has a place they can glue, paint etc. They just want a nice piece to display.
@@TrekWorks I totally agree! This was my first "Partwork" kit. I thought I'd try one of these since I've been seeing so many pop up lately. On the other hand, the R2-D2 kit is excellent so far. I'm loving it and the parts aren't delayed.
@@TrekWorks The Aztec patterns are a huge problem with replicating any of these later Star Trek ships. I had brought one of the Polar Lights models and got quite a way with it but the patterning was a level or two above anything I had expected.. Its still waiting for me to finish it over five years later..
I did the Millennium Falcon kit and has a great experience. I was considering the Enterprise D. Once you mentioned batteries and showed that ugly switch in the neck…screw that. Saved me some money. Thx.
I’ve been building the Eaglemos BTTF Delorean for years. It’s been so long I’m not even sure how long I’ve been working on it. I think my 2 1/2 year build is going on 4 years now and I’m not even done. We are having the same issues as you, missing parts so issue shipping delays, no communication, bad model that needs tons of mods. There’s 3rd party people online that make better parts for the model but most are over $100 or more but I went ahead and got them so the model I put all this time and money in won’t suck as bad as what they want me to build. Oh and the batteries die after a day or two even if you don’t turn it on. Someone figured out that it drains the batteries even turned off. Someone made and sells a power mod so you can plug it in, like it should have been, but I’m past the point to where I can change it. My solution is I wait till I have a dozen or more issues piled up then I work on it. That way I’m not waiting month to month with delays. I’m currently in my third delay this year. Seems like every monthly shipment this year arrives every 2 to 3 months. My longest delay was 6 months because they were short one part and wouldn’t ship any of the following issues till they could ship the one issue with the missing part. All in all, I will never do another Eaglemos model. If I wasn’t so far along on the Delorean I would cancel
Thank you for your video I was thinking about starting this build too. But I already noticed that there are problems, I’m ok if there needs to be a little bit of moding but it gets out of scale. And the battery’s and the way how they did the electrics is a deal breaker. Also the questionable situation that you probably can’t connect the saucer section in a proper way. WTF. You saved me a lot of money! Thanx
I'm so glad I could help. I hope my mistakes will save others from doing the same. This kit had promise but the further I go, the worse it gets. Plus the delays in getting the parts is maddening.
I think eaglemoss designed this with the intention that no one would ever actually finish one. so all the weird design choices are to accommodate that.
It's an absolute joke. The more I think about it, the more it just aggravates me. It's really stupid on their part because everyone will think twice about ever buying another one of these kits in the future. They're not only hurting themselves, but the other companies that make kits like this.
-We could hide the light as a black window, or inside the shuttlebay.... -Yeah yeah just put it randomly on the outside. -Uh...ok... and we have enough space inside to hold D batteries or a corded power supply... -Watch batteries.
I will never do a subscription build ever again. Not only did this kit have the issues you mentioned, now looks like we'll never get the parts to finish since the company is bankrupt. Bastards really screwed us.
I couldn't do that. When I build or work on anything, I want everything in front of me or no go. They have complete Enterprise kits from Polar Lights, plus they have decal kits and lighting kits that you can purchase all at once. I never order anything like that. I remember the "Book of the month club" Starting at a penny back in the late 70's and I knew it was a scam. Bro, just cancel out, I bet it's from Chiner and honestly, I don't trust em.
Yeah I canceled it. I'm glad I did. Eaglemoss just went bankrupt so now everyone that's building this and all the other kits they made are pretty much screwed. What a mistake this whole thing was. I agree, I want to have the full kit to build, not this piece by piece nonsense.
@@outsider238 my brother built a Subara Impreza WRC from DeAgostini about 15 years ago. At the time it cost him somewhere in the region of £500 (about $610) when the whole thing pre-built and ready to go was available for about £150 ($180) from a store named Argos. There isn't really an equivalent in the USA I could name to compare it to, but I digress. It's a shame you and many others have effectively wasted your money on this. Honestly it bugs the heck out if me, but great video! 👍
@@captainnutnut6077 Thank you. Yes it is very frustrating. I could have used that money now. I don't know how the heads at Eaglemoss can look at themselves in the mirror knowing how many people they ripped off.
Just getting ready to start, canceled immediately after watching. Light bleed is sickening for that kind of money. Thanks for saving me a lot of money and frustration.
@@outsider238 I hope you were given a total refund. I'm investigating this sort of scam at the moment. Lots of it going on and many people blowing up good money on absolute rubbish
@@leokimvideo Since I quit building the kit, there was no refund. I do think that there will be some lawsuits from people that were still building their kits and never got to finish them. Some people even prepaid for shipments they never got.
This seems to be common for eaglemoss. I have built the BTTF Delorean and currently building the Ghostbusters ECTO1. Experienced the same delays and a total lack of communication on their part. You seemed to have had a better time than me with Fanhome. I am building the Iron Man. Subscribed to the build in August 2021 and did not get my first batch for almost two months and have only received one other batch.
I didn't know Eaglemoss was doing other build ups. I am definitely not a fan of these subscription kits. Stupid way to build a model, 4 stages per month. After R2-D2, I won't be doing anymore of these. This was my first time trying these. It'll be my last. I hope you start getting your model parts in a timely fashion.
i have always been wary of mail order stuff like this, it more like a stable income to the sellers but also can cause hassle and even problems for the company goes bust you are left with something only worthy for the trash..
I just wanted to echo your sentiments on the batteries. Eaglemoss and their ridiculous power design with this model aside, the Hallmark Christmas ornament starships moved from being powered by Christmas lights to batteries in the early 2000s, and the ones prior to that switch to batteries are vastly superior in almost every way (they didn't even bother putting any LEDs in last years). I also have some non-trek related things from First4Figures, and once again, lighting powered by (AA) batteries. I get that it's cheap way to power LEDs (although at these price points, why?), but so is USB, and if portable use is desired, a portable USB power bank could be used. I remember going to the hobby shops as a kid, and the expensive lighted models, posters, and other items were all lit, all the time, and certainly were responsible for some of my purchases. But with these battery powered models, I don't even know how anyone would try and display them at a store, although I guess with the recent news they don't have to worry about that anymore.
Unbelievable! I missed out on the DeAgostini Millennium Falcon when you could subscribe and they went thru the same issues with parts delays and so many people when couldn't finish their kits. I waited and then was able to buy 2 full parts kits for a bargain. Finished one that came out perfect. At least they know how to design a kit. Sorry to hear what you went thru
DeAugo Falcon was a shit show too. I got half way and suddenly no packs for months on end. Finally canceled it. Last month the started charging me again. Wtf? Had to threaten to sue them to get my money back. You dodged a bullet.
Yep. Unfortunately I agree 200% with you. I have been having these feelings for a while which is a shame as it’s one of the most viewed things on my channel but there has to be a point when you say ‘I’m done’
Hi Wayne! I gave you a shout out in my follow-up video to this one after Eaglemoss contacted me when they saw this video. Yes it is a shame. They really dropped the ball on this kit. Between not getting parts for it and the horrible way they went about doing the lighting, I just couldn't continue.
So it was more like $728 wasted on this kit. I don't know how this model even got off the drawing board. One of the worst models I've ever had the displeasure of building. Especially for the cost.
Built their Mercedes 300SL. One of the worst experiences ever. I did eventually finish it but it took almost 3 years. Horrible customer service. Inconsistent delivery. Get three months of deliveries on time then nothing for months. Suddenly a massive charge on the credit card and another month of waiting. When calling there was no help. We're sorry but it shows as shipped. Best part was towards the end of the build they would skip phases leaving you completely unable to progress.
i tried one of their builds & it was a nightmare. my ocal newsagent won't even stock their stuff anymore. bits were delivered to him smash ed inside the bags or just missing. they couldn't get in touch with anyone at Eaglemoss to organise replacements. he's a decent guy because he could have just handed out the issues as they arrived so it would be down to the customer to order replacements. but he tried to do the right thing by sqying that he can't in good faith give something to a paying customer that has been delivered to his shop broken. so the newsagents gets sthck with broken & damaged part-work stuff Eaglemoss don't help him to replace
I recently finished an 1:1400 AMT Ent D that I lit with homebrew LEDs. It's not a perfect build, but I'm much happier I went that route than ending up with this mess. At least with a basic AMT model there are fewer parts and fewer edges where light leaks need to be fixed. And now I hear they're bankrupt and everyone is stuck with an incomplete model? What a nightmare. I didn't even realize this whole thing is meant to be battery powered, that's just crazy. I powered mine with a pair of 24v plugs and hooked it up to a smart plug so I can turn it off and on without having to touch it. Watch batteries for the nacelles? That's just poor design.
Sounds like you have an excellent model! Yeah this was my first time doing one of these kits and it'll be my last. If I can ever get R2-D2 finished, I'll never buy one of these type of kits ever again.
@@outsider238 Thanks! It's not perfect, but I'm pretty happy with how it turned out. drive.google.com/file/d/1n8b5-Uhv4-N7KazHEAW_Q8PIFtmvXVEP/view?usp=sharing drive.google.com/file/d/1MW548Cb0IX699IXvhbnuN2rGkzvPVOf2/view?usp=sharing
If you hadn't decided to stop, then Eaglemoss going bankrupt would have stopped you anyway. I feel for the hobbyists that will never get to finish the project they started and will just have a heap of garbage that they can't even sell. Maybe someone can kitbash a new ship from several of these unfinished models.
Something I just noticed. Those light strips are on the top of the warp engine. If you don't diffuse the light enough, or if the wires get bundled together during final assembly, you are going to see them as a dark line across the lit area. If they'd worked it so that the lights are attached at the bottom there is so much less of a chance that this will happen. (Yes, it's not like the wires have to go through the nacelle and attach in the engineering hull, but over time any wires above the lit area will droop because of gravity.) Oh, and this ISN'T Eaglemoss' first partwork. They've been doing them for ages. I already have one of their previous builds, a 1:2 sale R2-D2 with a whole lot of electronics - but they dropped the ball on the batteries for that one. Originally (In the UK) stated that we could order batteries through them. Details should have been in an issue between 85 and 90 (it's been a while, I can't remember exactly) but that got pushed back. Eventually they released the details of the battery requirements, and by issue 100 it was abundantly clear they were leaving it at that. Go get your own batteries. Trouble was their requirements. Rechargeable batteries, specific type and power, button top, NO protection circuit in the batteries because there was one in the battery box. No actual help or endorsement of a particular brand or model, despite having some pictures in one of the issues. I went to Amazon to look for the batteries pictured, only to find the reviews were either 5* "Exactly as advertised, great batteries" kind of thing - some even quoting the specs they actually got from the batteries, or 1* "Rubbish, not worth it, wouldn't power a watch" kind of thing. Further investigation showed them to be the most counterfeited batteries on the web! And you have to do a first charge battery by battery in a charger they supply in one issue which will also tell you if it's a 'good' battery or not. A full set would cost around £60 which was more than I was prepared to spend when I could get all of them come out as 'bad'. Even so, any trouble with the unit and Eaglemoss had a very easy 'out' just by saying "it's your batteries!" So my R2 has been, and probably will stay, a £900 paperweight.
I was wondering if those wires were going to show as well. I sanded those clear pieces pretty good so they would have diffused the light nicely but I never got a chance to test it. I think the R2-D2 was made by Deagostini wasn't it? I'm currently building the latest version of it now which is under the name Fanhome but it's still Deagostini. It still uses those weird batteries unfortunately. I'm hoping I can get them when I get to that part of the build.
Wouldn't surprise me if years later we find out that higher ups knew Eaglemoss was going under and so they made this project to rake in extra money before taking off with it 😄
I'm sure they knew for some time that they were headed downward. I think they were something like 30 million in debt. That couldn't have happened in a short time. Total mismanagement for sure.
At first, I was like “I actually like the color separation of having individual parts of windows and escape pods” Then you showed the light leaking. And expensive kit should not have that at all and is inexcusable on thier part.
Being honest here: When I saw the prototype images with it's bad panel fit, window inserts sitting proud and a few light leaks, I knew this was not a kit for me. I reckoned on it being around £2300 all in for the finished product. When I can get someone to build a 1/400 kit professionally, with a lighting kit for a quarter of that. I suspected that making out of individual panels was going to cause issues, not just for light leaks but also the fit of them. I watched a few build videos and felt I made the right decision. A particular hate of mine is the flashing of the navigation lights. On the Enterprise D, the Red and Green nav lights do NOT flash. And the beacons that did flash did not flash in the manner this kit's lights do. They are far too quick. Again, over £2000 for a kit that will need so much work to fix it... just didn't interest me
lol, imagine if they did go with a plug-in-the-wall power source, and made it the last piece they sent. You're all done with your kit & $2,000 in the hole, plug that bad boy in and notice the model leaking light like a sieve. Yikes!
@@outsider238 **I INVITE YOU TO PUT ALL THE FAILED PARTS IN A LARGE CLEAR PLASTIC BAG, GET A 10 LB SLEDGE HAMMER AND SMASH ALL THE PIECES IN SAID PLASTIC BAG WITH SAID SLEDGE HAMMER, THEN FILM THE BROKEN FAILED PROJECT INSIDE THE BOX, UPLOAD THE VIDEO TO RU-vid!!!!** I GUARANTEE YOU ****WILL**** GET A SHHIITT LOAD OF HITS ON YOUR VIDEO OF YOU SMASHING UP YOUR FAILED PROJECT!! **JUST DO IT** NIKE I WOULD **NOT** LOSE RESPECT FOR YOU IF YOU DESTROYED YOUR FAILED PROJECT; INFACT, DOING SO WILL MAKE YOU A BETTER PERSON!!!
My brother is in the process of building the DeLorean kit and he’s having shipping issues and the kit is poorly made, parts break and sometimes are impossible to put together.
Sounds like a mess.... i looked at buying this a couple yrs ago.... so glad i didn't ..... i would suggest using black silicone RTV to cover your light spots.. you can get colored silicone from Lowes they have gray, black, red, ect.. best of luck..
Well Eaglemoss is bankrupt now so the kit has been discontinued as well as all the other ones they were doing. Plus I thew this disaster in the trash about 6 months ago.
I went back and looked at the battery compartment in the neck. There's actually 3 AAA batteries in there. So the saucer and the secondary hull will more than likely also have 3 AAA batteries in each section. I'm guessing the stand will as well. So the total battery count will probably be around 16. Still way too many. Also when I took off the battery cover on the neck, the battle bridge came off leaving the flat cover stuck on and hard to remove since it's only snapped on. Also, one of the metal contacts inside that battery compartment came off! It just gets worse and worse!
@@whos-the-stiff I included those in the count. I heard now that there's 6 batteries in the saucer? Not sure if that's true but jeez! May as well get stock in Energizer batteries for this thing!
Eaglemoss actually has quite a few partswork models that they "offer". Unfortunately being a UK based company the US customers don't matter. I had subbed to the Ecto 1 build, but they lied about delivery frequency to me, they NEVER delivered on time or correctly, and when they realized the 100% failure to deliver to me, instead of fixing the problem they just tossed me out as a customer. Worst company I have ever dealt with. I just really wish that there was a way to hold them accountable for all of their behaviors here in the US.
@@MrEvlerni I've heard so many people talking about customer service issues with Eaglemoss. I've only ever bought their diecast stuff before this so this was my first experience with them and their model kits. I'm definitely turned off from ever buying another one of these kits from them. I'm sorry to hear that you also had a bad experience with them. They really dropped the ball for their US customers. Probably lost thousands in sales because of it too as well as future purchases from people's experiences with them now. Not a good way to build up their customer base.
@@outsider238 That's just it. They don't care about the lost customers or the loss in revenue. When they chose to toss me out as a customer, they refunded every penny they collected. I guess they may have also figured I would file charges against them? Either way, you could possibly get your money back if you make enough noise at them....couldn't hurt to check....
Eaglemoss really dropped it on the bed with this one. The fact that this thing is basically the 2ft Studio Model everyone is making, but equipped with basically everything from the 6ft model... on paper, it sounds good, but in practice, this is outrageous. They shouldn't even be having these kinds of problems. They should consider NOT doing this again. I'm glad I didn't even think to get this.
Be very glad you didn't get this. I'm glad I quit when I did. Eaglemoss has now gone bankrupt so it doesn't look like anyone is going to be finishing this as well as their other kits.
They had a lot of nerve charging thousands of dollars for their kits. The Ecto-1 is impressively detailed; however I knew it would fail at 3,000. I can only assume this was as expensive.
Thank you for this video. You've definitely convinced me not to even subscribe to this absolute mess of a model! I expect more in quality for something that will end up costing $2,000 as you've stated. By the way, it seems that a company named Fanhome (sp?) has picked up the remnants of Eaglemoss' disastrous model kit.
Haha! Yes Fanhome did pick it up so at least the people that wanted to continue where they left off can hopefully finish it. Unfortunately it's the same mess of a kit with the same issues. Because of price increases on the parts, it's even more expensive now.
I now believe that the saucer won't actually connect to the neck. There's no way those plastic "docking clamps" can hold up the weight of the saucer. My guess is that the display stand will have some kind of support pieces to hold up the saucer and you'll just place it on top of the neck. It would explain why the saucer has a separate power source. So you won't be able to pick up the model as a whole ship. Not that most people probably will anyway but I feel it's a bit of a cheat.
On my completed cobra head, if I turn it over, the 'docking clamps' fall out, so they definitely would not hold that hugely heavy saucer section in place.
One would have figured that, with all of the other over-engineering that went into this, those docking clamps would have been spring-loaded... push-click to raise/lower them. I took a look at the subscription when Eaglemoss first announced it and " noped " on it. I knew that there would be lots of problems with light bleed because of the panel design and individual window pieces. The only reason for it being this complicated is to maximize the number of kits, and payments, needed to build the model.
all the individual wires/LEDs was probably just to make it easy to break up into stages. I love Star Trek, but the -D is my least favorite design, so this monster didn't tempt me. There is nothing here that's irreparable, but for the price you shouldn't have to backfill for poor design. Moot point now, I suppose, as Eaglemoss is perhaps not going to be around that much longer. I hate to see people lose their jobs.
I honestly think that Eaglemoss as a company deserves what they are going through, their quality check is awful, and obviously their engineering "skills" is really lacking. I'm glad to have gotten my Enterprise J, Orville, and 304 Daedalus, when I did.
I agree. They just don't seem to care as long as people are buying the parts. It's too late for them to change anything now. The kit is already out there.
I feel your pain. I sadly arrived at the same conclusion and have cancelled my subscription to this kit. Eaglemoss has been abysmal in providing information/updates especially regarding the delays. The very least they could have done was send all subscribers an email alert that shipments would be delayed rather than total silence for weeks and months at a time. And the quality of this kit is very disappointing. I've been having the same difficulties with light leaks from ill-fitting panels on the cobra neck/battle bridge and the saucer as well as around the escape pods and black-out windows. The details of the ship itself are also off. There is a wealth of video and still photos of this ship out there, so how they made so many coloring and detail errors is astonishing. For example, why did they put blinking lights on the upper rear corners of the cobra neck/battle bridge? The filming model never had those. And then I learn that the exterior is going to be marred with those ugly external switches for pretty much every component including separate switches for each nacelle. Everything should be wired together and routed to the support base either to a central battery pack or a wall plug. I really had high hopes for this model, but I have decided to get out before I waste/lose more money on it. To see the extensive modifications that some of the professional model builders are making to their builds is really discouraging. I suppose hoping for a refund is just wishful thinking at this point.
The whole thing is completely puzzling how it even got released the way it is. I hope you didn't get too far into the build. Now that you mention it, I didn't even notice that there is no blinking lights on the neck! You're absolutely correct. There's also some vent type of things missing at the front of the nacelles and I don't think they're supposed to be that flat on top. They look weird. It's really inexcusable how this model got past the drawing board. I'm glad I quit. I'd probably still be waiting for stage 51! The delays were the most aggravating part of the whole thing.
@@outsider238 I had gotten about as far as you did on the build, so that's still a good chunk of change, and an expensive mistake. I also noticed the missing vents at the front of the nacelles. I have an Enterprise D that Diamond Select put out a few years ago. It was a special edition and not so much a toy as it a display model. It's just over a foot long and the windows, engines and the deflector light up. It's better detailed than Eaglemoss' build up.
@@philipjoly8468 That's a great Enterprise. I have the standard version and yes, I think it's better than this disaster. Haha! I'm glad I wasn't the only one that got this far into the build before quitting!
I'm a military modeler.I have been building military kits for close to forty years.My question is this: Did you research model reviews on this kit? I love the hobby,but a model that costs two thousand dollars is something that I would leave on the shelf.No model is worth two thousand dollars to me.I'll stick to DRAGON and DML kits.
There wasn't much to research. No one had one of these in hand and complete to review or look at. Eaglemoss was a trusted company that was around for something like 30 years and have done other kits like this. I was hesitant at first because I didn't like the 4 stages per month process but the model looked good so I figured I'd try it. It's all metal and super heavy. It doesn't matter anyhow. I threw it out shortly after making this video and Eaglemoss has since filed for bankruptcy.
@@outsider238 trusted? When I tried to research them it was HORRIBLE... I've never seen so many complaints.. and I wasn't even looking up reviews of them.. I was just trying to find specific info on this kit alone and instead got a boat load of pages of bad reviews, BBB complaints, and far more.. I've seen some bad reviews, but literal pages of them like Eaglemoss has.. I was surprised they weren't out of business already.
@@jerricacw8876 Well, I was referring to their early days. Definitely a dumpster fire later on for sure. I've bought their diecast metal ships in the past and never had a problem.
I looked at all the promotional images with great scrutiny and saw so many errors and the panel looked like they didn't line up etc. As a modeler I couldn't cope with this and decided not to invest. So glad I didn't and I was right. Sorry you had to go through it all.
It's good you looked at it closely. I wish I would have. It doesn't seem like a lot of people that were building this is that into it anymore. At least I quit when I did and saved myself $1,300.
I'm right there with you! I'm tired of things breaking in this build, I'm tired of Eaglemoss saying replacement parts are on backorder (coincidentally, always the ones that have broken) and I'm tired of the frustration and cost associated with this whole process. I would be much more willing to pay $2,000 for a professional-grade completed and detailed model than pay sporadically for cheap parts that break at every turn. I'm done too!
Thank you! Yes this has got to be one of the worst models ever produced! Haha! I totally agree with what you said. For this kind of money, I'd rather pay one of the professional model builders to build one and have a much better piece than this pile of junk.
All I can say on this is THANK GOD I DIDN'T INVEST in this model! I'm sorry that you have had to waste your money is the build thus far. You gave more information concerning the build process than eaglemoss did for advertisement. What you have done looks to be good work on your part, just piss poor planning on their part.
Thank you! I really wanted to warn people what they were getting into with this kit and others like it. Eaglemoss is bankrupt now so it doesn't look like this kit will ever see completion for anyone.
@@outsider238 Ah. So that's why I haven't heard anything from them in about a month & a half. I wish I had found this video 7 months ago, when I was only 2 months in... sadly I didn't.
@@jeremykemp1544 I wish more people could see it that may not know that Eaglemoss is bankrupt. Because of the delays that customers have probably sadly gotten used to, they might be just thinking their parts are just delayed but don't know that they'll never get anymore parts.
Dodged a bullet being in Australia and not being able to purchase this trash. Thanks for the video, also for the price I've seen so many people point out how inaccurate some parts of the model are. Eaglemosses downfall
I actually considered purchasing this after Chronicle Collectible's went bankrupt and refuneded my money on their 1/1000 scale D. With this video, I'm glad I didn't go through with this. I also didn't want to wait years to finally have a completed model with the price you have to pay. Sorry about the shipping issues. Is it possible to request a refund and send all the items back? If Polar Lights was smart, they should sieze on this and create an Enterprise D in 1/1000 scale. If they can invest and create a 1/350 TOS with all the add ons for it(photo etch, supplemental parts, weathering decals, not to mention light kit) they can make a D in this scale. Would be far cheaper than the over $2,000 price tag from Eaglemoss.
I did the same! I got my Chronicle Collectible's payments refunded, and was thinking that this model would be the answer! I've spent the past month doing RU-vid research, and only found this video by outsider238 today. I always wanted to have a reasonably-sized (27-32"+) Enterprise-D in my home on display. Now, I'll give up further research on the Eaglemoss option, and trust that loud consumer demands will drive new options, and better, in the years to come.
Yeah this thing is a complete fail. I'm not sure how it even got past the drawing board. I agree, Polar Lights needs a 1:350 scale of the D. I'm surprised they haven't already. Maybe it's coming in the future.
I only joined because a childhood friend of mine decided we'd both do the build since we enjoyed the Next Generation series growing up. Living far apart, doing video streams on our kits together became a joy. We've both seen flaws throughout the time, but having the opportunity to do something like this was worth the commitment. Hopefully, as time goes on they will improve the issues you found along with countless other folks who have brought these up. I'm sorry to see the frustration this series has given you, perhaps Eaglemoss will throw the towel in on this build and let subs get a "fresh" start with the suggested improvements.
That's fantastic that you're building this with your friend. I probably would have been more accepting of the issues with this kit if I was doing that. Honestly, I've completely lost my enthusiasm to even go on with this now and the model is now in the trash. I did keep the lights though in case I can use them for some other projects.
i feel somewhat let down with the quality of this partworks cerain things let it down too many wires and LEDs which leads to light leakage problems and 20 batteries so stupid. I'm frustrated with eaglemoss customer service not to mention supply problems issues on top. Think once I've finished this partwork I'm done with eaglemoss personally. I feel your pain its a shame about this partwork badly thought out in certain areas
It really makes me mad. I wasted over $700 on this. I hate that you don't realize how bad the kit is until you get pretty far into the build. Makes me think that's why they make you build different sections at the same time. After R2-D2, I'm done with these "Part Work" kits.
I remember trying to build the original series enterprise. Nacelles were a bit wonky and wouldn't fit correctly. Molds were a bit out of sync. Was an extremely difficult project considering way back when... '80s' Trying to use model glue which was a pita.
at first I was like "This looks good. Hell I'd even pay up to 200 dollars for it rather than 150 or something reasonable............................... then he said it cost over 2000....... NOT FOR THAT SHIT QUALITY HELL NO
a $2k kit should not have half of the problems you described...and now that there's questions about Eaglemoss being in financial trouble (their website is currently not available), you could also be dealing with the possibility that you might not get to complete this model...what a horrible situation...
I quit building it. I did two follow up videos to this one describing what happened after getting contacted by Eaglemoss when they saw this video. They went bankrupt so it looks like no one is going to finish this thing but it was such a mess anyway. A lot of people canceled once they saw how bad this kit was.
To each their own when it comes to this. I started the enterprise back when Eaglemoss first released it and have been enjoying the entire build. Like, while I do agree that there are some definite issues like the excess amount of wires and multiple power sources, I've never had much of an issue with light bleed and I've never had to do modifications. As for subscription models I guess it also depends on the person. I find the anticipation of waiting for each new volume to be exciting, regardless of how much or how little comes with it. On top of this, the once a month parts (or the sometimes bit longer wait) gives me a reason to drive and spend time with my father every month who I build these with. Ever since I moved away, subscription models are my guaranteed way to spend time with him. We currently have 2 finished and working on 2.
This is why God made BB guns. Relax, take a deep breath, and dock the Enterprise on the picnic table in the backyard. Next, load up some .177 cal copper BBs in your favorite air pistol and make the Enterprise wish it had strayed deep into the Neutral Zone instead of what's about to happen.
It's really sad that so many people will not be able to finish their models. This is why these subscription based kits are bad. The Enterprise was a mess from the very beginning.
@@outsider238 I must admit I couldn’t afford it and the quality I thought just wasn’t there for being accurate to the tv series or film version of the Enterprise D.
This is likely the project that did Eaglemoss in. These parts delays are a horrible customer service situation, and the fact they handled it so badly probably turned a lot of people off to their products in general. A project like this would also tangle up a lot of money buying so many intricate parts. Those two sides of it would likely cause any company money issues, and combine that with other issues Eaglemoss had, well, they're bankrupt now.
I agree! This model was fraught with problems from the very beginning and should have never left the drawing board. These type of kits in general are terrible. I'm currently going through some issues with Fanhome and not getting parts for R2-D2 for 5 months. I'll never buy these kits again.
This has been symptomatic for Eaglemoss since the very beginning. Supply issues just made the problem more acute. But customer service always sucked. I made two orders from Eaglemoss over the years. One arrived after 2 months and was incomplete, the other one never did and had to be refunded after 8 months and countless emails, calls and assurances, they'd make it a priority shipment. Their website was also a mess full of bugs and inacurate information. It's a tragic example of a promising brand killed by atrocious management.
This wasn't what did Eaglemoss in; there were a multitude of issues, the main of which was the Pandemic and lockdowns prevented them from selling their stuff in stores, which apparently was big business for them overseas.
I hate to say it, but that’s modeling! I’m not trying to say that Eaglemoss isn’t doing a bad job, because they’re not addressing problems. What I’m saying is that all models have problems. On the his type (subscription) you don’t have to paint anything and the only parts you have to sand are the window and sprue parts. I’m sorry that you wasted all that money.
Yeah it's ridiculous. I mean that's why people want a kit like this so you don't have to do modifications to it. I would have kept on going but I can't stand the "no parts for 2 or 3 months" syndrome.
It's Like a really overcomplicated GUNDAM project that is STARTREK themed , , , , good for you cut your losses and buy an already lit up and completely built Enterprise D , , , ,make it so ! ! 👍😸
So sorry this is how the actual model turned out (over-engineered electronics, frustrating fiddly bits, light leaks, questionable saucer/stardrive connection) & the delivery infrastructure (wrong/missing kits, long delays between deliveries, errors with components). I suppose the one positive thing for you is that by stopping when you did you got off the sinking ship seven months early.
Eaglemoss are so rubbish. you are paying so much money for a few bits of plastic. and if you work out the total cost you would not be so stupid to get it, when it takes 2 years to complete. and you don't get the parts you need. I have heard it time after time. you may as well spend the money on a FULL kit model and build it at your speed, then no waiting for missing parts. or lost shipments. It does seem like quiet a rip off.
You know they were singing a song while they were selling that thing to you? "This is the way we milk the Whales, Milk the whales, Eaaaarly in the morning!"
Proof that they are a terrible company not worth anyone's time and especially not anyone's money smh 🤦. What the F $2,000 model geez that's a WORTHLESS model only good for the 🗑 smh 🤦. I would demand my money back because it looks like a ripoff at the very least smh 🤦.
Actually, I had a year's delay on three months' worth of issues from DeAgostini/Fanhome, and worse problems (5 months delay) on getting replacement parts - which were SUPPOSED to only take 3 weeks. So there's that.
I never would pay that buch money for a model. I would maybe wait for someone who sell it cheap, also they are far to late for this Model, the show is from the 90s.
I understand your frustration. I don't know if you heard but Eaglemoss is no more. They went bankrupt a while back. I had issues with them when I ordered the USS CERRITOS and there was months of delays. Thankfully I was able to get it before Eaglemoss went bye-bye.
That lighting rig is not over-engineered, it's cheaply engineered. Circuit boards are cheap now. It would have been fairly easy to make say, a dozen circuit boards as arc segments, powering 4 or so sections, and daisy-chain them together. That much wiring screams 'we're cheap'. I'm sorry you had to go through this; I've done some of these subscription builds before and... well, i got about halfway through before giving up. But I appreciate you made this video to warn others.
These big pricey kits should've been the first sign this company was in trouble, and on the verge of filling for bankruptcy. People also should realize that the prototype rarely if ever match the quality of production and corner cutting. Obviously the kits like this were eaglemoss trying to pull in the bigger bucks. A model the size of round 2, diamond select with a simpler build and more easily able to be modified would have brought them in a good amount of money as well but not the bigger bucks they eventually planned on pulling in.
Sorry but seems like a sucker's deal to begin with. Might as well build one completely from scratch, 3D print of even resin cast. Waiting for parts over 2 years by design seems to be asking "please burn my money"
This is such a shame. They had a absolute banger with the licence for the big D. And they completely messed it up. I'm not condemning partworks in general, most of them are fine and look great. But just the deflector dish on this one was a reason not to go for this one. Again, a huge loss for the 1701-D fans out there (including me). And even though Fanhome took over after Eaglemosses bancruptcy, the model is still the same crap. Shame.
I completely agree. It could have been an amazing model had they just put some thought into its design. I'm hoping that Tomy will come out with an all diecast metal D within the next couple of years now that they have announced the Refit model after their successful release of the original series diecast Enterprise. It'll end up being much better than this disaster and you won't have to spend the money and waste the time building it.
'what a piece of junk!' - luke starbuck, the 'lord of the terminators' it's as if it's purposefully difficult so people can be in awe of your dedication and skill, like that's a selling point or something.
It's incredibly frustrating. I haven't had any problems with R2-D2 thankfully. When I called Eaglemoss to cancel my subscription, they asked why I was and I let them have it. This is the worst kit I've ever seen in my life. I want to build this but the more I get into it, the less I like it.
I had started the R2D2 but I saw there was an issue with obtaining the batteries for it. After several back and forth with their support, I found that the batteries required for it was nearly impossible to get any longer in the US.
Looks like a sweet model of the Big “D” too. Feel sorry for the people that put their trust in Eaglemoss. Would any of the folks out there do a explosive detonation of their model in the style of ‘Cause and Effect?’ Asking for a friend.
@@outsider238 if I had the whole model I wouldn't bother with the lights I would just put it together and put it on a shelf my FACEBOOK friend got the : ⬇ NCC 1701 D USS ENTERPRISE 2 ECTO 1 cars and she didn't bother with the lighrs for the ENTERPRISE but the ECTO 1 was completed and the second she modified to look like GHOSTBUSTERS 2 ECTO 2 car
Y'know what, I'd bet that someone out there has made a 3D model for this with light strips that you can print out at home with a basic 3D printer and even the home-made models probably look better than this.... thing.....
