I Ruined My VCA 5 Motif Bracelet in Black Onyx! | Must Watch Before Purchasing 

Thanks for commenting on your experience!!! This is exactly what I heard from so many people so when mine got ruined I was just shocked. Hopefully this was a faulty one and the stones I have now will stay perfect for years to come! 🖤🖤🖤🖤 PS. I would love to see pictures of yours if possible just to compare. No worries if you prefer not to share. My IG is kklvoescc and email is kklvscc@gmail.com.

sure I can definitely send you some pictures. Your instagram handle is not poping up though.

@@alenalovesbeautyHere is the link. instagram.com/kklvoescc?igshid=OGQ5ZDc2ODk2ZA%3D%3D&

Right? I was so stunned when I saw it! I have only come upon one person who ever mentioned this happening in a Facebook group and everyone else doesn’t seem to have any issues. But I’m glad I got my happy ending. Thanks for watching girls! 🖤🖤🖤

It took so long! But they tried to help me the best they could every step of the way and I’m happy with the final outcome. 🖤🖤🖤

Thanks Irene! So many people say there was no issue so it might be safe for earrings but I would definitely check once in a while to make sure. 🖤🖤🖤

Thanks Amy. It was agonizing for sure but they tried to help as best as they could and we got it resolved in the end! 🖤🖤🖤

Yeah, I wish they could figure out what went wrong but no one knows. 🤷‍♀️ Thanks so much for watching babe! 🖤🖤🖤

Thanks Dayle. It was grueling but I’m glad to have it back! 🖤🖤🖤

It was SO exhausting!! I’m sure if you walk in to a store to address all these issues it wouldn’t have been so hard but definitely trying to get it taken care of via phone and texting was not the best. But happy to have it back! 🖤🖤🖤

From the comments it looks like many people have had similar carefree experience with their Onyx pieces too. I just wasn’t that lucky. But having gone through this i agree with you that the best options for truly carefree use are the gold pieces!! Enjoy your guilloche! It’s one of the most stunning pieces in their line! 💛💛💛💛💛

Thanks Viv! I’m happy to have it back in perfect condition! 🖤🖤

Lol! My SA tried SO hard but every step just took forever! We were both in agony. But they definitely made up for it by waiving the fees for me. And he was super sweet to package everything up like I was getting a brand new item. 🖤🖤🖤

You seem to be doing a great job keeping your pieces safe! I mean I used my bracelet carefree but honestly didn’t trash it or anything like that even though it kinda sounds like I did. 😅 I will definitely be more careful going forward. Enjoy your beautiful necklace! 🖤🖤🖤

Right?! So many people seem to have had a great experience even when wearing 24/7. I thought about whether it’s a defect but could all 5 stones have been defective? In any case, definitely going to be more careful in the future. Thanks so much for sharing your experience! 🖤🖤🖤

Thanks for all the great tips gemologist Chris! 😂😂😂 This was such an ordeal but happy it was eventually resolved. I only wish we knew what caused it. Did I care for it wrong? Were the stones on mine just weaker? In any case I do seem to be the minority but hoping people find the info helpful. I have to say even going through this I would still buy more! 😂😂😂

@@kklvoescc Every gem is unique, even every facet of it. So it is indeed hard to say which onyx motif was more porous or has issues with the polishing, etc… even the hardness of a gem depends on the natural micro cracks or fissures inside of it. Some people actually love it, the ageing process and the look of worn down! Hahah… so by this you know your gem is real! Heheh!! VCA onyx is not plastic or artificial composite, those are uniform in look, colour and sturdiness. So no, I don’t think you caused anything to happen to your bracelet 🥰🙌🏼 Natural process. The stone that personally I cannot wear is Malachite for bracelets or rings. It’ll only take just a few days before the fading or disintegration happens! It has the hardness of fluorite or calcite, which is super ‘soft’. Turquoise is just a level up from malachite. So no way I’d go for expensive turquoise or malachite pieces on my hands. Be confident in wearing your onyx bracelet, VCA is a good brand behind it so the aftercare is great. ♥️♥️♥️

Oooo… and regarding gems like Onyx, turquoise, malachite and even jade…. A lot of gem manufacturers do treatments such as impregnated, fillers, dyes, coatings, etc…. So it makes the gem appear ‘better’ or increases durability but lowering the value significantly (although in turquoise, impregnation or infusion with a sealer makes it stable) But not VCA, they kept the onyx as natural as possible. I’m on the camp of No Treatment if possible. I never liked treatments on most gems. Yup, natural ♥️

@@SundayRose99Great info Chris! You should do reaction video to mine and share all this wonderful info! 😂🖤🖤

@@kklvoescc omg what a great idea! I would love to do one ♥️

Yes! Roller coaster for sure! But I got my happy ending so I’m grateful for that. 🖤🖤🖤

Thanks for sharing! I am definitely eyeing the all gold pieces now that I know those are the only true everyday worry free options. Malachite would be too scary for me but it’s one of the most beautiful stones they have and I’m glad to hear you are taking great care of it. 💚💚💚

To be fair to them, I did approve the corrections every step of the way. It’s just that it took so long and there were some miscommunication issues along the way. In the end I got my happy ending so I am content with that. Thanks so much for watching! 🥰🥰🥰

@kklvoescc I hear you... but with such an issue as to the stones going cloudy, they had to know it wasn't due to anything you did. They should have owned the defect and proceeded accordingly. I too am so happy that you got your happy ending. 🥰🥰🥰

I think had I wiped it down a lot more frequently it may not have happened. But who knows. 🤷‍♀️ I now always wear rubber gloves when I am doing chores and make sure to wipe it down frequently. Definitely not as carefree for me which is a bummer as I loved using it freely.

Exactly!!! It doesn’t seem to happen to everyone but knowing it can, would you take that risk? So happy you found this helpful! 🖤🖤🖤

@@kklvoescc ❤️❤️❤️☺️

Thanks for sharing all this information! It is so helpful to share! I think “2 chain links” has always been considered “1 link” to them and that’s how they took the info from me 2 years ago when I got it first adjusted. At the time I had 2 links removed. But they used to do their adjustments in 2links, 4 links, 6 links and so forth. The way they “incorrectly” adjusted mine this time was by reducing ONE additional “link” making it ultimately reduced by 3 links which was never an option before. But I’ve seen in other forums that they actually will now do that odd number link adjustment now. In any case the wording is confusing so I think my SA clarified by asking me what cm length I ultimately wanted it to be. As for my SA’s name, I prefer not to say as I don’t know how he would feel about me disclosing it. Hope you understand. Sounds like you have an amazing collection! Black Onyx is definitely a must have for me, just will be more careful moving forward! 🥰🥰🥰

@@kklvoesccno worries about SA’s name although we have chatted through IG in the past and you helped me with another person ;). Anyway, in my case this is what happened, this year I bought the Guilloché 5 motif and wanted to extend it 4 links, they did 8 and that’s how I got it back. I do this, because I stack several together and want them all in different sizes. Then, my recently bought hammer one, again I wanted the same size as the guilloché and instead they actually did do 4 links instead of 8 this time lol. Yes my SA did ask me if I wanted am specific amount in inches, and I did tell him how many, yet they still did it differently 😂

⁠@@je-suis_TatiI don’t know why they make it so confusing! 😂 I usually don’t mind sharing SA info but didn’t feel comfortable doing it publicly here since I have not gotten approval from him. Plus he got assigned to help me with this but this was probably as much of a headache to him as it was for me so I’d rather he not know about my channel. 😅😂🥰

Yes! It is much more important to clean and wipe MOP. I have the sweet mop bracelet and that one has definitely shrunk since I first got it. 🙈 But I’m not as worried about it as it’s much smaller and less noticeable. I’m pretty sure I will have to replace the mop in the future but it’s only one motif so price is doable. I don’t think I would’ve been as careless had I had the mop 5 motif. As long as you take care it should stay beautiful for a long time! Enjoy your beautiful bracelet! 🤍🤍🤍

I was just stunned when I realized what had happened. And granted I did OK all the steps my SA took but it just took so long! I think if you have a store to walk in to it wouldn’t have been this painful but alas, i don’t live near one. I will also have think hard before adding another stone piece. 🖤🖤🖤

@@kklvoescc Yes, generally I don't support stone pieces unless you are okay that it could break or be high maintenance down the road. I do have one stone piece from Cartier but I noticed that it was heavily lacquered on top so that my be protecting it. I only have one black onyx ring left because I think it's pretty and wont' sell for much but I can already see the haze along the ridges and I can't even clean it as it's too hard to get to and there's also a small diamond in the centre which makes it even harder to clearn!

Yes! Even in the comments here people say they have worn it 24/7 gotten sunscreen and lotion on it and no issues. 😨 I guess I was unlucky. But I will just make sure to keep better care of it going forward. Thanks so much for watching! 🥰🥰🥰

​@kklvoescc yes that was very unfortunate with your bracelet but she looks stunning now and at least they waived the payment and now it has a whole story to tell. Happy Thanksgiving 🦃

@@reshmi_beautyaroundtheworldTotally! Happy Thanksgiving to you too! 🦃🍽️🍁

@@kklvoescc ❤️🦃😊

Nope! I really wanted to know too. Glad to hear your necklace is still perfect. 🖤🖤🖤

@kklvoescc still very helpful to learn about the repair process. Thanks for sharing

Thanks for sharing your experience! This is why I was so stunned when it happened to me! I did do chores with it on but I never got chemicals on it. Mostly just water and maybe an occasional soap sud. 😂 In any case, will be more careful going forward and hopefully the stones I have now won’t have the same issue. 🖤🖤🖤🖤🖤

This is what I found out. I was told it doesn’t shrink but it is a porous stones. Lesson learned! I will be keeping much better care of it now.🖤🖤🖤

Lol. You have a point! But I’d rather buy more jewelry with the money to hire a maid and a gardener. 😂 I’m pretty good with taking care of my items. I guess hearing so many say you can wear it 24/7 get lotion sunscreen on it and nothing bad will happen have me a false sense of security. I definitely won’t be as careless as I have been. 🖤🖤🖤

I had no idea either! I mean I used it carefree but I didn’t trash it or anything of the sort. Anyway I have never heard of this talked about before so I thought it was worth sharing. My hubby is Canadian and we go there very frequently so I may have mentioned Canada in my videos. 😂 And I do have very good hand eye coordination. You just need to use gravity. Let the bracelet hang on your wrist so that it drops down and hook! 😅 Happy Thanksgiving! 🍁🍽️🦃

@@kklvoescc For sure worth sharing! Your hand eye coordination is much better than mine lol! Thank you!

If you want a carefree piece you definitely want to go with an all gold piece. 🤎🤎🤎

I got my shirt at Nordstrom a year or so ago. I’m pretty sure it’s Tahari but I’ll have to double check. And my necklace is a 1 carat diamond solitaire that my mother in law had made for me through her local jeweler. 🥰🥰🥰

Honestly it was never in contact with chemicals. I did do chores with it on but when I say I did dishes, it was basically rinsing dishes under the faucet and placing in dishwasher. When I cleaned the house, my wrists were not in contact with the cleaning products, just my hands. Gardening, again, my hands may have touched dirt but my wrists most definitely did not. In any case, I will definitely be more careful moving forward. As for cleaning onyx, I use the cleaning cloth VCA gave me. Lukewarm water is also ok which I wipe down right after. If that doesn’t do it, I use very gentle diluted dish soap, go over with soft jewelry cleaning brush and then rinse and wipe down immediately afterwards. All methods my SA said was safe but definitely use your own judgement as this is my experience only. Hope this helps! 🖤🖤🖤

Also, the haziness was underneath the surface. The surface was super shiny and clear but when I tilted it I could see the cloudiness which looked like it was inside the stone if that makes sense.

Luckily VCA can fix it if it does happen. But for a cost so I will be more careful going forward. 🖤🖤🖤

I wish they had an answer too so I could just avoid doing whatever made it happen. In any case I will definitely be a bit more careful going forward. 🖤🖤🖤

Sorry about that! It’s my poor editing skills. 😅 Hopefully I will get better! Thanks for watching! 🖤🖤🖤

Actually I thought $250 per stone wasn’t that bad considering the bracelet itself is almost $5k. 😅However the thought of having to replace all 5 of them only after 2 years of use was what disappointed me so much!🥲

This is a VCA piece so you pay for the name as well 😉. I thought the same Kim, that it wasn’t that bad either but I am glad you didn’t have to pay for it!

⁠@@je-suis_TatiDefinitely paying for the name. 😂 I was upset but willing to pay to replace the stones but super happy they comped me! 🖤🖤🖤