It’s easy to judge others about family relationships it none of us are in his seat. One question I would ask is if part of why it’s harder with his family is if he feels they used him for their own fame then how do you trust the people that are supposed to be your safest place?
So what. Kids don’t talk to parents for a variety of reasons. My were assholes to me and my brother and sister. Sometimes you don’t know the background and what the kids went through. I won’t judge someone for not talking to parents. I e broken things off with mine multiple times and this last time is going on about 2 yrs now. Shit happens.