I'm so sorry for all the hate your getting because of this video some people are rude and horrible I know they were already at work and you wanted them to stay because it was safer then letting them just leave and risk getting in a accident
I understand their already at work but people want to be home with their family when things like this happen just like at Amazon they employees weren’t allowed to leave and they died it was a tornado
@@-_Sleepy_Little_Star_- it’s not hate it’s consern for his employees there’s nothing hateful about that just cause someone doesn’t understand the situation doesn’t make them a hater
dude, take the L. regardless if they were already at work, it would have been better for your location to have closed due to the weather. If this how you treated your employees while you were at coldstone, I’m rethinking my opinion of how you’ll run your own ice cream store.
Not true. If I'm on my period idgaf if it's a snowstorm, heat or a while ass hurricane I'm going to the closest open store and getting some chocolate ice cream with some gummy bears
@@nenabanena1018 He never said the shift had not started. They likely texted him during down time and said, “Can we just close up shop?” They were already there and working. And there are customers still coming and going. If it was truly that bad, there wouldn’t be customer after customer coming and going.
He's actually caring about his employees and didn't want them to go home because they were already there andshould have emergency vehicles clean up the roads before they go
ok but when did he say he was at the shop? "they texted me asking if we can just CLOSE" implying they were already open. learn English or shut up.@@Zadii
@@swizzles1875it will never not be weird to me to see people defending online influencers/celebrities that they don’t even know… like dude are you socially inept or 12?
Right now I'm very grateful to work at a store where my managers argued with the higher ups and ultimately made the executive call to close down our store when we got hit with a huge blizzard. It didn't matter that we were already there, at the store, we had to *get home*, and they knew driving was only going to get more dangerous the longer we stayed open and it kept snowing. They prioritized their employees' safety over sales and I will always appreciate that
mangers like him only see money coming in and don’t pay attention to employees needs, same shit I’ve had to deal with on icy days, I’ve almost died on a moped trying to get to work because they told me I’d be fired if I didn’t go in.
I use to work in the food industry so I can relate to this. Yeah, it really doesn't matter how severe the weather is, people still come knowing the danger and risk. Like there could a tornado happening heading towards us and they still come lol.
"they texted me and asked if we could close" doesn't sound like they were already at work it sounds like work was mandatory and u put ur employees in danger.
he definately needs to do a video explaining the full story cuz ppl are out being rude and making assumptions out of a less than one minute video. Although i'm not suprised it is the internet😔
@@theodoremdaka6091 Someone else mentioned that they had messaged him saying they don’t want to go into work, so that means they already knew what the weather was like prior.
I worked at waffle house and I worked a Christmas one year and so many customers were like "oh you poor thing, they're making you be here and not with your family? I'm so sorry you're not at home-" like.... YOU. YOU ARE THE REASON I CANT GO HOME
We need to normalize closing due to weather/ reducing hours. Even hazard pay would be great but I worked at a subway during a literal tornado warning and yet we still had people coming in with a line to the door. And for those who do frequently order fast food,start putting your lives over some food.
@@4DDOSED who is he,the person in the example? The same thing applies, ask whoever is above you. Personally at subway whenever it stormed and the lights would go out,I ask my manager and I assume she would ask the owner. I could also ask the owner myself cause I had everyone's number.
@@FirePhoenix103 Blizzards are one of the most dangerous storms to be outside for, I don't think they should or should've walked out because it takes one fall to go down some random ice-covered ditch or pond and injure yourself badly. Also, cars.
I’ve been in this situation with my boss who wouldn’t let us leave when a storm hit. A window ended up getting shattered and we had to leave anyways but now it was in the middle of the storm. Hope y’all get hit with karma 😭😭🤞🏽
But he literally said its safer to let the vehicles clean up the roads first. How do you know what was best and are coming for him. Hope karma also hits you for coming after someone you have no idea about and judging a situation you dont know...
@@shscream One you are wrong because how would the customers be able to drive there and the employees wanted to go home so I think they can leave also you are judging the situation
Says in the story they "texted him asking if they could close" yet apparently in the comments they were "already at work guys! It's safer to wait out an emergency"
I'm 100% on the side of the employee here. It's not about not wanting to work, it's about not wanting to die getting there or home. Why risk your life just to make a buck? A nicer casket? Also, parents who depend on their kids being in school to work during the day have to figure out child care - likely risking their kid's lives to get them to someone else's home. I was an EMT and fire fighter and we'd see people sobbing on the side of the road, injured but crying because they were afraid of losing their jobs and how they'd pay the medical bill they were about to incure. Sounds like you need a reality check. I'm chalking this up to you being young and not having to face such harsh realities
@@abzent4306 what's he supposed to do lmao, give a different reason? With all these comments shaming him for wanting to keep his employees safe he's giving people the reason.
@@abzent4306 do you think big creators have all the time in the world to make a new response for every comment? What do you want him to do, take time to say the same thing in different wording every time? He has things to do even while wanting to inform people "going outside in blizzard bad."
@@abzent4306 So? It's the reason why he kept his employees in the building Of course it's word for word And besides The man has a business, he doesn't have all the time in the world to make a different response to each comment let alone RESPOND to each comment
Man the comments on this video are absolutely right in taking the employees side and all Dylan is doing is copying and pasting the same reply that doesn’t add up at all. They were texting you so they weren’t at the store yet.
Frrr but i think i figured out what was going on from the other comments w the texting... I think they were at the store and he wasnt. So he was at home or something, safe from the blizzard, while he kept his employees texting him from the store which is literally waaayyyyy worse imo. Like if youre gunna make yor employees risk their lives, you better be there with them at the very least. But noooo instead he decided to post that he was literally just being a greedy manager on yt and then when ppl try to hold him accountable he decided to just copy paste the same dumb message over and over again rather than taking accountability...
It sounds like your employees felt like their safety was in danger and it was kind of cruel to stay open knowing that the roads weren’t safe. Don’t care how busy it was
Wouldnt it be more cruel and more likely for danger to then drive in said horrible weather? Especially if they were already at the store, if they werent then yes i agree. However being inside and not driving during a blizzard is the safest option.
Just... Close 😐 Even if they were already there, you could still close the shop while the employees wait for the emergency services to clear the path. Put up a sign, write a post on social media, try to stop as many people from visiting as possible. That would've been the responsible thing to do
Well i mean why in the good god is she coming out IN A BLIZZARD for ICE CREAM. MY WOMEN JUST TAKE A CUP AND BRING IT OUT YOU DONT EVEN HAVE TO PAY 4.99
I have a feeling some of these people were seeking shelter and bought an ice cream while in the store. Or maybe because so few things were open, they gravitated to this shop to find human company?
I am a Dairy Queen worker, who usually operates the drive through window since I’m best at being quick. No, our drive through doesn’t close even if it’s raining really harshly or any other bad weather. One time, it started raining really badly that our electricity turned off for almost an hour, we got a tornado warning, the building was shaking, and ambulance were rushing one way to another because 1 building collapsed and a car crashed into a pole. The sky was horrific. It was only around 2 pm, but it looked almost darker than a night sky. While our boss was in the back trying to keep safe, we still had to keep working. I couldn’t tell you how many people went through the drive through just to get ice cream. I was soaking wet, and cold. Nobody surprisingly went inside tho.
My boss did this. I hated him for it. He had a five minute drive after we finally closed, I had a 45 minute drive that became an hour and it was all in the dark. We had customers so we stayed and it didn't matter that people wanted to leave before it got worse. Even when the city said not to travel we had to stay. I hated him for that!
@@JG-dt2ubhow hard is it to understand that the storm started after they got to work? It's much safer to wait out the storm if it's going to clear up after the end of the work day than to go balls deep in a blizzard in heavy traffic
@@Havis_Princess it was a blizzard… “they’re open because of their customers” doesn’t mean they have to risk their safety for the profits of a corporation. it’s not about providing for customers, it’s about greed on both sides. service workers owe you nothing, least of all, ice cream in a blizzard.
@@Havis_Princess the only reason why he was open was cause he said in the video that no matter what the weather is people want their ice-cream basically insinuating that they have to be open in case somebody wants ice
I have observed something on the internet, hating on customers have become a trend of its own even affecting many innocent customers and one day we all will be the butt of the joke if it goes on.
He’s answering people that are asking similar questions and there are lots of these questions so it would be tedious to give a different response each time.
I understand that they were already at work and you were worried for their safety, but if you’re really worried for their safety then check the weather ahead of time to prevent a situation like this from happening again!
I live out of town and there is no fucking way I'll ever show up to work in a blizzard. I have seen cars flip on the highway, I have been in one myself, and I am never risking my life for a job selling ice cream. Likewise, bosses should never make their employees work a blizzard. It's not that people want a snow day, it's just genuinely dangerous to be out and I will quit on the spot if my boss made me come in in a blizzard
@@Dylanlemay Some smaller roads don’t get cleared. You risked their lives by waiting until later when it could have been dark and more difficult to see.
I’m with the employees because I’ve been there and by the time I’m at work I had to wait four hours because no one could make it. And I waited for crews to clean the streets and thank god a coworker lived nearby because we made snowmen and hung out. Proactively preparing for a snow storm is important.
Like school districts do ALL THE TIME!! Riiight. Please leave him alone damn. I live in Northeastern PA.. all the time the weather gets BAD in the winter and MANY times our schools should have closed but since the buses could make it who cares about the employees lives or the parents who drive their kids to school, right?! Yeah well 2 employees got in a crash just this past winter and one was critically injured but thank god ok! The other one? Alive… but paralyzed for life! I get your point and I agree with you but like what’s your point commenting here?! You really care do something more productive then sitting on RU-vid telling a stranger who could care less about your opinion that they’re greedy.
You shoulda let them go home, we also have horrible snow where I live and I remember this past winter we had a blizzard and my manager texted me to “just stay home be safe” and I work in an office, one day of the ice cream shop closed wouldn’t hurt you guys lmao
@@Dylanlemay That’s true but you guys woulda known there was going to be a blizzard, whether it had been from the news or just how the weather had been that day, so you should have took action and told them not to come in from the beginning, usually the only people working in dangerous whether is the emergency vehicles per the same reason that it’s dangerous
Damn Dylan , I Love You As A Person You Seem Humble And Wholesome And Though We Humans We Makes Mistakes This Video Wasn’t It , You Risked Your Safety And Your Employees Bc You Didn’t Wanna Close Up For One Day…This Was Not Ok At All .
@@dizanelliwhy would they text him if they and him the owner and manager was also at work? There are multiple weather apps that tell u when there will be a blizzard, and weather warnings.
Though I don’t think what the employee said to the customer was okay I relate so much to the frustration. I had so many bosses that valued profit over my safety. My best bosses always allowed us to go home before the storm started. Though can’t expect more from a chain restaurant.
@DrkAsDeath So you want him to write a new reply to every single person even though it's always going to be the same answer? Basically you want him to waste his time on something that can be done in less time.
Dylan man to be honest , people have family’s and Their own life’s ! You are risking the workers AND the costumers life’s staying open ! Just close bro ,it’s not their attitude it’s them thinking about their own safety !
@@Dylanlemay LMFAO them being passive aggressive,?? I just watched a video of you add 1 SPECIFIC INGREDIENT, that you know the client HATES AND ASKS SPECIFICALLY FOR YOU NOT TO ADD IT. BUT YOU THINK IT'S FUNNY TO CHOP IT UP SO IT'S THROUGH THE ENTIRE ICE CREAM. I'D BATTER YOU, FOR THAT DANGEROUS SHIT, EVER HEARD OF ALLERGIES???? MUPPET
As someone who has been a store manager at multiple places, it's your job to make the call on wheather or not the store closes for bad weather. I've worked under many people that are terrible managers and make excuses like this. They care more about looking good to their employer and getting that bonus money instead of being worried about their employees. I will agree that many managers are asked if they can see if it gets worse in an hour or 2 then to update the higher ups to make a decision. I've found though you just have to be firm. Be firm in your decision and explain that it's for the safety of your crew. On multiple occasions I've shutdown a store against mall orders because of bad weather that we all knew about. I feel a good rule of thumb is if public transportation won't run in it then neither should you. If you can't think about your crew's safety then you have no business being in management. Without your team you don't have a job.
Ok but can we talk about how your employees were made to come to the store in dangerous weather conditions? Is their safety worth risking for someone to get a scoop of icecream?
@@Dylanlemay There are still weather reports out for hours before hand. You knew there was going to be bad weather if it were a blizzard as you say. Your employees all asked to not be there because of said weather. Please look into workers unions, you do not promote a safe working environment let alone good and trustworthy communication between employees and employers. They aren’t just workers, a vessel for a job, they are people too. I don’t know every aspect from the story but still man, I wouldn’t want to work for you with conditions like that. No one should have to put up with management like that.
@@ezrasleet2028 you do realize he said they were ALREADY there right? he didn't force them to come in during a blizzard he said "they texted me to ask if we could close" aka they were already there it is not safe to drive out in a blizzard if they were already there
Why is everyone rambling on about being forced to go to work?? He literally says that they were already at work, and it was much safer to stay inside, not go out. Just because your not given what you want, doesn't mean it's wrong. He was literally trying to keep his employees safe guys. Its safety first, and I can't believe no one is mentioning the fact about how rude one of the employees was to a customer.
That...that wasnt a loop.... Am i too tired rn to get that ur joking..?? am i going crazy? Girlboss please😭 ik you posted this a month ago but please.... Please tell me if ur serious or not😭😭 im so confused and tired and confused and even more confused. Also.. Sorry for unironically saying girlboss. Im going thru some sort of phase ig and i cant stop calling ppl girlboss. Its honestly a disease at this point
@@YourlocalPoliteCat its not a loop tho.. And if it is... Its rly not a good one. I made that reply @ like 2am and rewatching the vid now... It still doesnt seem like a loop, just a poorly cut video.. The end of the video makes no sense in connection to the beginning 😅
@@FeeeeeF yes he did.... if he didn’t then they wouldn’t have asked him. He basically said in the video that HE made the decision to stay open.. did you even watch the video???
@@uhuh.2232 and yet customers were still able to drive to the store. So clearly the roads weren’t too bad to close shop. Ethically and logically the best choice was to close the shop and let people go home.
So let me get this straight, you and your employees were already at work when a blizzard came out of no where, no alerts or showings on the forecast just popped up out of the blue. Then instead of your employees asking you in person if you can close the store, they text you, while you both are in the same building. Seems completely legit, no way you could've told them to drive in unsafe conditions to the establishment.
I’ve gotten earthquake warning minutes before an earthquake, you wouldn’t want to drive out and get in danger because you live a bit farther away unless there was an evacuation order.
@@fishalicious meh he's a boss so it would be plausible to assume words just got regurgitated back to him :P If a blizzard popped up out of nowhere (pretty common from where I used to live) and employees were already at work, I definitely wouldn't let them leave and try to drive home during whiteout conditions
uumm i'm pretty sure they got a blizzard alert or it was already blizzarding out BEFORE they started work so everybody would be at home look out the window go damn its blizzarding bettrer text the boss to see if i have to come in or if it's a snowday
why was your shop even open on the day of a blizzard anyway? i would’ve been getting a write up/getting fired. i would’ve saved this story for the drafts bud you’re not getting anyones sympathy/support with this one
@@marissam3176 okay and if they called and told me they were uncomfortable coming to work i wouldn’t make them. i’d call my gm and say “hey no one is comfortable coming to work in this mess, talk to the overheads and see if we can close so we can all be safe” and the overheads there, being good people, would say yes and close until the weather let up.
@@marissam3176 that’s the problem now, everyone would rather make a few extra bucks than care even the slightest bit about other peoples well-being even if it’s a multi million dollar corporation that wouldn’t be affected in the slightest by closing for a few hours or even one day. money isn’t everything. especially when your employees hate you for putting their well-being at risk and end up quitting. a revolving door of employees isn’t really good for business.
I’ll eat ice cream when it’s in the negatives outside, but I wouldn’t go out in a snowstorm just to get it. It’s honestly sad that y’all had to stay open.
They had to stay open because he prioritized profits over people, people are always going to want ice cream so using it as an excuse to risk your employees safety :/
I live in northern minnesota. Working at a gas station I always said "it's never too cold for ice cream!" When they bought ice cream and everyone agrees
“Their attitude is not that great” bro people just want to get home while they still can, you said it yourself that it was a massive blizzard, what if not everyone has a car? the fact you made them stay and called basic safety a “snow day” isn’t that great lmao. Your poor employees :( ice cream isn’t worth jeopardizing safety. The worst part is how derogatory and condescending you frame them asking to go home, but profits over people am I right? Wtf I used to like you.
It's not even his store bc his store isn't open yet. He was probably talking about qhen he was a manager at the store. They can refuse to come in or use their sick days
@@Havis_Princess he was framing it like he was in charge of that tho, and even then the employees shouldn’t have to risk getting reprimanded for missing work or use one of their sick days for something the store should be closed for
The funny fact is this is so true. Where I lived there was a terrible rain storm that ended up uprooting trees and damaging not only businesses and store fronts but cars and homes. But you know, getting your 20$ frozen pizza is so much more important than your life. No joke over half of the customers during that time only got 1-5 things that were either a one time food or snacks. It’s terrible how people think
This is not it, Dylan. Why risk workers’ lives and overall well-being for ice cream? You were the manager, I’m sure you had a decent say in staying open or not and you chose the wrong option. Definitely side with your employee here
@@randomtraveler4149 “Almost certain it would’ve been” read that part again. I.e you don’t know. None of us know the full situation. He made a judgement call and you can say it was a bad one all you want. But in the end he knows the area and procedures for bad weather better than just about anybody in this comment section.
Why would you make your employees work during a snow storm? That’s awful. At that point your making your employees put their well being at risk to make you money. If they had to text you that means you weren’t even there, why make your employees show up when you’re unwilling to show up yourself? Ridiculous
How the hell do you think he knew that the employees were being passive aggressive? Or that his employee said that? Or that it started getting busy? Yeah he was there.
Whew I dunno if you thought this would’ve been a good video for content - but it’s evident that you’ve lost focus of defending your workers vs defending your profits.
Honestly he probably was already like that. Most cold stone mangers are. I worked at a cold stone once and the manager literally wanted me to risk my health by serving a customer a flavor I was severely allergic to. Despite another employing being able to do it. She fired me for it later on. Most cold stone managers only care about the money. And most of the times their friendly personality is just a little act they do to get employees and customers.
@@notsolegitusername ok I understand your situation but you need to highlight your issue while job selection. I had a problem in one of the shops because i could not work with alcohol so my manager changed my duty
Yeah same in restaurants. I live on eastern shore of Maryland and whenever there's a downpour we would get super busy. Like right up to hurricane weather. We never understood the need to leave your house to come out to eat in the middle of bad weather.
I'm a manager at an icecream store as well, and while where I live the worst weather we really get is thunder storms, you'd think the rain would keep people away. Espically since my store don't really have inside seating. IT DOES NOT.
@@Dylanlemay It’s actually quite interesting i’m a viewer that lives in Canada we get snow basically nine months out of the year.. I remember not even two years ago where we had a blizzard and it happened that morning bosses still told us to stay home. Most the time when a blizzard is happening in Canada we can see it for a couple days before it come. sometimes we get flash last storms but they don’t normally last that long. So I can understand if it came on very suddenly but this is why it’s very important to keep track of the weather especially in the winter.
Man's fr posts the same thing over and over about them already being at work and it being safer to stay and wait on every single comment about how the employees should've been able to stay home. Like we get it they were already at work but it would've been safer for them to not have to go into work anyways if there was a snow storm
This is why if the weather is fucked I just straight call in. No "hey boss, can we close for the blizzard?" Just "ayo I'm not getting into a crash, sorry fam."
Wow that's actually pretty shitty, although that's corporate America for you though. Your employees potentially getting hurt is more important than your customers.
@@Dylanlemay That's understandable, if they were "already" at work. Although if you know that the weather is going to get bad, it's better to send your employees home early and close up shop, before the bad weather hits. It may hurt the business, but it would hurt their families more to lose them.
Lol I feel this in my soul. I actually worked at an ice cream shop and people came and got ice cream in snow and hurricanes. Funny thing is, when I didn’t have anywhere to be during bad weather I genuinely like hunkering down with snacks and movies at home so when I have to be at work for bad weather and these people come out I’m just baffled. The worst though is not the “I can’t believe your open” comment from customers but when they complain about the weather like, “ugh I’m so cold, or I wish it wasn’t raining with 65mph winds it’s awful weather to come out in” like bruh you chose to come out in this weather for ice cream! Ice Cream isn’t necessary like groceries or medical attention!
I get both sides of the coin. Dylan is saying that it's better for the snow trucks to clear the roads, while others are saying Dylan is disregarding the employees feelings of safety. My stance is dependent on 2 things. 1) How well does the city do in cleaning the streets? For example, I live in a big city where it only snows once or twice a year so we don't have snow plows and aren't prepared for snow storms. When this happens, most places close based on weather forecast predictions or at first sign of snow because no one wants to be stranded. If this is the case, I side with the employees. But if this was in a city that is equipped for snow, then I see Dylan's point as well. 2) If an employee is uncomfortable coming to work due to once in a while external factors, don't ever ask him/her to go to work if they're not already there. Dylan is saying that the workers were already there but there are some doubters saying "why would they text you if you're already there?". I don't wanna assume negative intent for Dylan, but my guess is that he was home for the day
Probably should've at least closed the store, but let the employees stay if they choose. It's better to drive through a Blizzard in the day time than a Blizzard in the night time.
If the employees are already at work then its much safer for them to stay at work than sending them out to a horrible weather and risking an accident to happen
I understand the bad weather long line 😅 Fortunately I doordash to keep from going out in the cold and rain but I always crave ice cream when it’s cold out too :)
I’m so confused why you would post this video as if we wouldn’t be siding with your employees? Makes you look greedy to make them risk their lives for some ice cream 😵💫
Umm, @Eliza… I think you may have missed the part when he said they are super busy especially during horrible weather. Therefore, it doesn’t make sense to send home the employees. It’s called business. 😆
@@nenabanena1018 , don’t get it twisted, dear. There is nothing wrong with diligence. Healthy, honest hardworking is a GOOD thing. I don’t believe an ice cream store remaining open during bad weather/snow is a bad thing. If anything it’s logical. I assume they don’t profit nearly as much in winter as they do in warmer seasons, so I consider busy days as such is a blessing. No one is losing in the situation. Side note, I live in Chicago and know a thing or two about snow; once snow begins to hit the ground snow plows and salt trucks are everywhere making sure the roads are clear. It’s not ad bad as you think, and if it was… trust me people would not leave their house for anything let alone ice cream.
I feel like closing for heavy snow is a very different experience depending on where you live. Where I am from the city shuts down and usually only businesses that business owners can get to on foot would have a chance of running (and obv only for the local area). Where my cousin is from everything is straight, flat, and plows are routine so they are more often "business as usual".
