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If a Car Dealer DOES THIS, LEAVE IMMEDIATELY | 5 Red Flags 

CarEdge
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28 сен 2024

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Комментарии : 4,5 тыс.   
@nickdepuy7162
@nickdepuy7162 2 года назад
Last car we financed, they offered to buy a point off our APR if we got the extended warranty. I asked to look at the contract for the warranty and found a 30 cancellation policy. So I told them to add it on, got my point off, and went in 2 days later to cancel the warranty. Play stupid games, wind stupid prizes. 🤣
@BrewhouseSports
@BrewhouseSports 2 года назад
Chances are the rate they provided you from the beginning was marked up 2 points before they ever even showed it to you. So they actually didn’t buy anything down for you. They made it sound like they were doing you a solid so you would buy the car from them. Now at the end of the day you purchased the car, they sold an extended warranty and made a 1% markup on the rate. It’s all about perception.
@ricardoclaure6948
@ricardoclaure6948 2 года назад
You should’ve asked to see the bank call
@jaysis9209
@jaysis9209 2 года назад
Did it work... thats pretty smart 👌
@SouthernSouthAsian
@SouthernSouthAsian Год назад
My current car, when I was looking, I got approved for a car loan thru my bank. When I was at the dealership, and they wanted to talk about financing I told them my bank had already approved me for a loan. They asked me the rate and said if I'd go with their financing, they'd give me a lower rate.
@michaelmisczuk1188
@michaelmisczuk1188 Год назад
You did good.
@jameslewis1605
@jameslewis1605 2 года назад
I called a dealership one time and informed her that I wanted to buy a new car. She told me they were all on coffee break. I traveled to the nearest town with the same make of car and the salesman was very courteous and helpful...no pressure. I bought his car and asked him to call his associates dealership and tell them situation. He couldn't stop laughing.
@jtc1947
@jtc1947 Год назад
@ JAMES....Coffee break? How stupid was THAT?
@5610winston
@5610winston 2 года назад
I remember a dealer including a line item advertising fee, about $150 in 1985, if I remember correctly. I noticed it as I was preparing to sign the deal. I crossed it out, pointing out that advertising is one of their costs of doing business. They balked, I walked. The next day they called me with an offer excluding the ad fee. " No, I bought an identical truck at a dealer twenty miles away for $100 under MSRP including all fees and taxes, and they threw in a chrome step bumper in the deal." "Oh, yes. We can match that." "Too late, but I'll tell ALL my friends about my experience with you."
@Ahhh1
@Ahhh1 2 года назад
If this is true then good job indeed👌
@barryshafer
@barryshafer 2 года назад
Very good of you!!! 😃
@NotDuncan
@NotDuncan 2 года назад
@@msoneely6417 they call that the cost of doing business, you don’t go into a restaurant and get an extra charge for advertising though. It’s baked right into the pricing without blatantly going above that
@andrewwilson3587
@andrewwilson3587 Год назад
I watch a channel here on youtube by a lawyer that specializes in lemon law and has written several car books. And a lot of the comments I read here are the opposite of what he recommends. For those interested, his name is Steve Lehto and his channel name is lehtos law.
@grumpyolddude439
@grumpyolddude439 Год назад
that was 37 years ago.
@12guagelife
@12guagelife Год назад
My dad is hands down one of the best negotiators I've ever seen at a dealership he went to Gillespie Ford (now shut down) said he was looking for a specific truck and to check out his trade in while he perused the lot. Found the truck he was looking for but never even got to talk price because they offered him $2,000 trade in on a $15,000 vehicle. He laughed in their face and said no I'll take my keys and leave they said oh the keys have been locked up in the safe for the day since it was 4:00 in the afternoon. He said that's okay and pulled the spare key out of his pocket and said you can mail them to me. The sales manager's face was priceless.
@muricanroadhitters289
@muricanroadhitters289 Год назад
locked in the safe?!???!? i've never heard that one. that's worth an ass whoopin. your dad's response was awesome 👍
@jeffreyhoops3611
@jeffreyhoops3611 Год назад
When I bought my last new car 2014 Nissan Juke, and I sat down with the sales manager he asked me for a check for $2,000 as a sign of good faith. I reluctantly complied and after several hours of back and forth arguing over add ons like window etching (they wanted $300 for this service) I asked for my check back and he told me it was in the vault which was locked and wouldn’t re open until tomorrow morning. I asked him what time tomorrow and he asked why I said I was leaving and would be back tomorrow to pickup my check. Lo and behold he managed to find the check in his desk drawer. Long story short, the sticker price was $27,211 and I had several add ons including a remote start and hitch for my bike rack and paid $24,750!
@Hollywoodeatsordrinksit
@Hollywoodeatsordrinksit Год назад
That’s some funny shit right there. I actually did that once too though. Lol
@kconway2263
@kconway2263 Год назад
I would’ve pulled a Karen and said you can give me my keys or explain to the officer why you won’t when I call the cops because you’ve taken my property.
@MhLove007
@MhLove007 2 года назад
My son asked me to go with him to purchase his first car. This was about 8 or 9 years ago. We went to the dealership, he had a car in mind that he wanted. Everything went well until we got in the finance department. I felt the price was fair for the dealership and my son. In the finance department, the guy started selling all kinds of warranties, paint protection, seat protection, on and on and on. Everything he offered, my son would look at me to ask my advice. Of course, my advice was, no you don’t need that. At one point, the finance guy look at my son and said, and I quote, “who’s buying this car, you or him (him referring to me)”. At that point I said to my son, come on let’s go. Full stop. If you are a sales person, don’t ever disrespect a parent that is trying to help a young person. If the parent is giving wrong or bad advice, help them to understand why it’s wrong.
@curtusdanton61
@curtusdanton61 2 года назад
Excellent! Thank you for being a good Dad!!!
@bernardstyles7608
@bernardstyles7608 2 года назад
Great for yall! You never disrespect buying customers like that.
@JoDo777
@JoDo777 2 года назад
Thank GOD for parents like you. Thank God!!
@tmcclafferty
@tmcclafferty 2 года назад
I did the same thing with my daughter, except my parting words to him, were, I don’t have to buy cars for a living but you have to sell them, and you just lost this sale.
@bernardstyles7608
@bernardstyles7608 2 года назад
@@tmcclafferty Thats how you do it, don't let them control nothing because their not your friend!
@CaptainXanax
@CaptainXanax 2 года назад
Last time I went to a dealership I already had all my ducks in a row and wasn't trading anything in. I knew what i wanted to pay for the car and what my payments would be financing through my credit union. When we sat down i just told the guy "look, I'm not here to waste anyone's time, so go get your closer and let's get this taken care of cause if we do the back and forth thing on pricing I'm just going to get up and leave." There's just too much information available online that all it takes is a little research and some balls to tell them to stop treating you like an idiot.
@lexwaldez
@lexwaldez 2 года назад
Having a second or third car ready is a good idea as well. When they start pulling out all their fees I get out my cell phone, call the other dealership and ask if their car is still available. If they try it again, just walk.
@keepcalmprepon
@keepcalmprepon 2 года назад
I pretty much did the same with the last car we bought - I had a back up car in mind, a couple of hours away, priced nicely, so it was my price.....after test driving the car I was looking at locally, told the salesman what I'd pay, he came back with some crazy counter and I said "I'm not sure you understood, the price I'll pay is $___, if you want to sell the car today, I'll write a check right now, otherwise my time is valuable and won't be spent haggling with you."......got up, started to walk out, guy says "okay, let me check" and I said, "no, again, do you want to sell the car or not? There is no checking, it's a yes or no answer"......needless to say he said yes, then wanted to do all the paperwork and keep me there trying to upsell other stuff - so I wrote the check and told him to call me when the paperwork is ready and the car is ready for pick up, we can finalize paperwork then, my check was for the agreed price and that's it....handed him the check and walked out. Picked the car up the next day.
@leonaober8849
@leonaober8849 2 года назад
Years ago my brother tried to buy a car. He had re-enlisted in the Navy and had his bonus check in the bank ready to pay cash. They refused to let him test drive the car of his choice. Now this is years ago and the car was a Mercury Cougar. He then went to the Pontiac dealership. They were more than happy to let him drive the pretty bright blue firebird on the lot. So behind the wheel of the Firebird he goes back to Mercury waves at the salesman stopped and said to him how do you like MY new car? Proud of my brother!
@hisss
@hisss 2 года назад
Me dad was Navy. Different breed, aren't they? 😂
@mountainrunner1118
@mountainrunner1118 2 года назад
I'm former Navy (SeaBee) and did a very similar thing to a dealer... so satisfying.
@newsnowadirondacksredux360
@newsnowadirondacksredux360 2 года назад
@@mountainrunner1118 I’m a retired Marine…. We would just beat the sales guy up.
@Kudeghraw
@Kudeghraw Год назад
That "military Credit" thing is brutal to resist when you are young. I got screwed, but I made it through. The way to go is to get a loan just before a 6 month deployment. Put nearly all your pay into the loan while you are out. You have everything you need. Galley (That Navy chicken Tetrazzini isn't bad!) , head, ship's laundry, a rack. After coming back, you have a huge head start on the loan, unless it was enough to pay it off outright.. That is also 6 months of not putting miles on the vehicle as well. If you are out of Norfolk, you could probably park in the Navy Federal parking lot for your tour and not have to pay...
@Kudeghraw
@Kudeghraw Год назад
@@newsnowadirondacksredux360 No. Have a couple marines come with you. If anything is fishy, just do the Shark Attack like the DI's do to fresh recruits. Make sure to get extra close.
@daniellewilson4778
@daniellewilson4778 2 года назад
A long time ago, when I was first looking for cars, a salesperson once told me that I needed a co-signer. I asked how that would work, and he said “you’re just borrowing their credit score and income to debt ratio to get the car you deserve.” That was a red flag. When I asked what would happen to the co-signer if I didn’t make the payments, he said “nothing at all.” I clarified by asking if they’re responsible for the payment if I can’t make it, and he said no. That was a major red flag. I may have been young, but I sure as hell wasn’t stupid. I told him that I wouldn’t be doing business with a person or dealership that would flat out lie about credit and consequences, and walked myself to the bus stop with him calling after me.
@aac427
@aac427 Год назад
Bus riders generally need co signers
@mrsmdub259
@mrsmdub259 Год назад
@@aac427 so insulting others is your first reaction? obviously you did NOT get the point 🤦🏻‍♀️🤦🏻‍♀️
@aac427
@aac427 Год назад
@@mrsmdub259 I got the point ,the OP had no credit and needed a co signer.
@ToxicFiRePower
@ToxicFiRePower Год назад
@@aac427 I’m about to mansplain but the point is the dealership completely lied about the concept of co-signing and credit as well as consequences. Imagine if that person actually believed him and got into trouble for it. Being a bus driver has nothing to do with it. End of the day he is a buying customer and nothing less than a human being. You don’t know people situations. Credit or no credit he deserves respect and honesty the same as you.
@ThePecanTan
@ThePecanTan Год назад
OMG, I am literally clapping right now... you are definitely a bad-ass for this!
@maritasue5067
@maritasue5067 2 года назад
I was looking for a new pickup truck, so I drove to the three major dealers in my small town. I should add that I’m a petite woman, and was in my late 40s. When I walked inside the first showroom there were two salesmen having coffee, so I let them have their break while I checked out all the models in the showroom. Neither approached me, so after about 15 minutes I went over and asked “Do either of you work here? Where are the salesmen?” And now their reply: “Oh, we were waiting for your husband to come in.” I bought my truck that day…. at a dealership down the road. P.S. I have a tractor too
@Normal1855
@Normal1855 2 года назад
I doubt that. A sale is a sale. They don't care if you're s man or a woman. You probably told them that you were looking. That's why they didn't come to you.
@maritasue5067
@maritasue5067 2 года назад
@@Normal1855 , they were in a corner office drinking coffee. They saw me, nodded their heads, smiled, and kept drinking coffee. Fair enough, I thought, they needed their coffee break. The first words we spoke to each other were the ones I already quoted. I asked if they were the salesmen, they replied that they were waiting for my husband. I assumed that they couldn’t believe that a 110#, 5’2” woman wanted a truck. I don’t carry hay and feed sacks in my car, nor do I use 4 cylinders to pull a trailer. Every other dealership I’ve ever been to, I have been approached by sales staff in less than a minute.
@mattc8018
@mattc8018 2 года назад
Things that didnt happen for $500 Alex.
@womanofsubstance8735
@womanofsubstance8735 2 года назад
@@Normal1855 You are a silly, ignorant boy. Sexism is still alive and well in many places, especially in small towns and rural areas. I have dealt with it, too.
@Offshoreorganbuilder
@Offshoreorganbuilder 2 года назад
@@maritasue5067 I, also, spent time wandering around a car dealership, when I needed to change my car. There were people around, but no-one bothered to come over, which I found surprising. I had the impression that if you walked past a car showroom too slowly, someone would dart out and drag you in ... but no! Needless-to-say, when I did buy a car, it was not from them. Years later, the car I bought needed a serious repair and that franchise was the main agent, and it had to go to them. They kept the vehicle for around 2 weeks before carrying out the work (which I believe took something like 2 hours) and charged over £600.00. They are no longer in business.
@penchant1972
@penchant1972 2 года назад
I was at a dealer once, negotiating price on a new car, and the salesman kept getting up to “check with his manager.” I politely asked him if HE can sell the car or if his manager should be sitting across from me. He assured me that he could sell me the car. I then told him, “Good, you don’t need to get up again and we can get this finalized.” A look of horror flashed on his face. We went back and forth on the price and I pulled out a newspaper ad from his dealership with the price I wanted to pay for the car I wanted to buy. He stood up to “check with his manager” and I told him firmly to “sit back down” and reminded him of what we had talked about earlier. “If you stand up again, I’m leaving and will buy my car elsewhere.” Horror again filled his face, but he insisted on talking with his manager. I stood up, too, and began to grab my baby and get my wife going toward the door. The manager hurriedly rushed after us. “Are you really going to leave?” he asked. “Your salesman is wasting my time, so I’m done.” We walked out. A few weeks later, I stopped by the dealership on a Saturday morning in my new car and intentionally parked it right in front of the door where the customers and salespeople would be most inconvenienced by it. I went in and saw the salesman, who recognized me and smirked a bit, thinking that I was coming back to buy the car from him. I ignored him and looked for the manager. Walked up to him and reminded him who I was and pointed at my parked car. “I bought it at a dealership that doesn’t play games like you guys do,” I said fairly loudly in front of a bunch of customers. “Got a better price, too. Thanks for encouraging me to go elsewhere.” I turned to leave and was stopped by an older couple who had heard the exchange. They literally had their checkbook in their hands as they asked me where I had bought my car. I told them where and the name of my salesman. They literally walked past their salesman as he was coming back from checking with his manager. I assume that dealer lost that sale, too. It was a GREAT way to start my Saturday.
@TrueNewb
@TrueNewb 2 года назад
Cool story, but a salesman has no say in the final sale price unless its clear there is so much room in the positive it doesn't matter. If a salesman closes a deal without any input from the manager you left so much money on the table its not even funny. Very few salesman at any dealership know the cost of a car, especially if it's a used one. They have to get approval from a manager if it's getting close to cost or a loss on a unit. Congratulations on acting tough but screwing yourself out of money.
@penchant1972
@penchant1972 2 года назад
@@TrueNewb apparently you missed the part where I bought my car at the price I wanted elsewhere. No money left on the table as far as I'm concerned. I knew rough invoice price and what the holdback was. The only one getting screwed was the dealership when I got up and left. As to salespeople not knowing the price, that's his issue, not mine. If he can't reach a price agreement on a car without having to get someone else to sign off on the price, then he is not able to sell me the car - his manager is and THAT is who I should have been talking with instead of the salesman. I'm not wasting my time speaking with a lackey.
@trw4war322
@trw4war322 2 года назад
Justice Triumphs! 👏🏾👏🏾👏🏾👏🏾👏🏾
@buttonenfuego
@buttonenfuego 2 года назад
There are four "salesmen" for every deal. The grunt. The guy who is the sales guy running back and forth. Your grunt sounded like he was unknowledgeable. Then the "ASM", assistant sales manager. That's his team manager, usually just a guy who does the dealing with the "Desk Manager". THAT'S the guy who makes the deals. That's the guy you need to talk to and work with. That's the guy who has all the power. But he can not leave the desk!! That's where the computer is to make the deals. They need to plug in your price request to see if it fits. So you will never get a sales guy to say yes unless he has that info. What I do is get up and go to the desk and work directly with the Desk. Then "F & I". The finance guy who will try to up sell you once you've agreed on prices. They make money on your deal but shopping your loan to other banks for a less % you agreed to. And then get the difference. Those guys make a lot of money.
@TheMinistevo
@TheMinistevo 2 года назад
you have way too much time on your hands. get a grip.
@Soxruleyanksdrool
@Soxruleyanksdrool 2 года назад
I went to test drive a used 2014 GMC truck earlier this year. It was at a local Kia dealer. I was talking out loud as I checked the interior. "Leather seats.....dual zone climate...." to which the salesman said that he didn't really know much about these trucks as he mostly sells Kias. Before purchase, I checked with my independent mechanic who I have been bringing my vehicles to for over 20 years for advice. He said the torque converter in that truck is for shit and it will kill the transmission, which will cost you about $4k for a new one. I double checked with a local transmission shop for a second opinion and he verified this. So I went back and told the salesman I was going to pass on the deal due to the impending tranny issues, and this guy (who already admitted to not knowing much at all about trucks) said "Who are you going to believe? Me or your mechanic?" Unbelievable.
@17h127
@17h127 2 года назад
Obviously the mechanic Rofl. Why would I ever trust a salesman, especially one unfamiliar with what he's selling.
@ThePecanTan
@ThePecanTan Год назад
WTF? Only an arrogant salesperson with zero integrity would ask such an idiotic question. smh
@michaelplanchunas3693
@michaelplanchunas3693 Год назад
Two warnings given me by a former Chrysler executive who was the VP of franchise operations. Always park at the curb, never pull onto the dealer's lot. The dealer will box your car in if you want to leave without buying. They will say we don't know who is boxing you in, they then make a phony announcement on the intercom, meanwhile subjecting you to hard sell techniques. Never give the salesrep your car keys for trade-in test drive. Give them a spare, this stops the 'we lost your keys, somehow', again putting pressure on you since you can't leave.
@ThePecanTan
@ThePecanTan Год назад
Or rather, don't give them your keys at all. Unlock the doors and pop the hood for them to inspect.
@josepharmato8032
@josepharmato8032 2 года назад
Saleswoman literally stood in front of a door and wouldn’t let me and my brother leave without him buying a used Dodge van. They worked overtime trying to bury it in my brother. The woman stepped out of the way once she realized that I was going to muscle my way around her. That dealership is LONG GONE.
@JimSamuel267
@JimSamuel267 2 года назад
About 20 years ago, my wife and I went to Davis Acura in Langhorne, Pa. to look at an Acura TL. We liked the car and decided to get the price from the salesman. We agreed on a price and my wife and I went home to get the title to our trade vehicle. When we got back, the price had gone up. We asked the salesman what was going on. He told us that while we were gone, the general manager had nixed our deal and told him we needed to pay more. We asked to speak to the GM. He told us that we could take the new price or leave. I told him we were leaving and his response was "Drop dead." We have never set foot in any Acura dealership since then and never will. We ended up getting an Infiniti instead.
@James_r4276
@James_r4276 2 года назад
That's a problem with one certain individual, has nothing to do with the car company. Not sure why you'd have a prejudice towards a car company because of a salesman hahaha. I love my Acura.
@JimSamuel267
@JimSamuel267 2 года назад
@@James_r4276 Because when Acura excuses the actions of a particular dealer, it tells me that Acura's standards are low. If they think it is acceptable for a dealer to lie to a customer, then tell that customer to drop dead, then that tells me Acura management sees nothing wrong with that behavior.
@James_r4276
@James_r4276 2 года назад
@@JimSamuel267 oh yeah, I'm sure Acura promptly told you to fuck off and praised their salesman. Come on bro😂
@DemonsterousD
@DemonsterousD 2 года назад
I don't think you understand how the relationships between dealerships and manufacturers work. In most cases the dealership is owned by an auto group or separate corporate entity. That GM didn't work for Acura necessarily, the auto group signs his checks. You're missing out on a good car. The Acura is far superior to Infiniti by most standards. Sucks a single manager had to ruin it for you.
@JimSamuel267
@JimSamuel267 2 года назад
@@DemonsterousD I do understand how the relationship between manufacturers and dealerships works. However, the dealership operates under the Acura brand. Acura has to protect that brand and when dealerships act unethically or treat customers poorly, it reflects on the brand. When Acura responds by saying there is nothing they can do, it reflects on the brand and that reflects on every dealership under the brand. Back in the 1980s, there was a Chrysler-Plymouth dealership in NJ that generated a lot of consumer complaints. Chrysler pulled the dealership because of the brand damage it was doing. They also directed customers to other dealerships for service and had regional managers contact customers with the worst problems. BTW...The Infiniti we bought instead turned out to be the worst car we have ever owned. Worse than Mercurys, Saturns, etc. We now have a Lexus we bought new in 2013 and it is still the best car we have ever owned.
@Twize
@Twize Год назад
Red Flag practices are prevalent! Trying to purchase a car with my daughter. Went to 3 Stealerships that posted online prices I knew we could work with. Walked out on all three due to there pricing being $5k-$7k higher with all their added options that miraculously installed itself on the day of our arrival and they “cant/won’t” remove. (ie: paint protection, gps tracker, ext warranty). It’s practices like these that will eventually lead to purchase solely online. Good riddance to these thieves!
@er98ah
@er98ah 2 года назад
Put an offer on a 911 today. They accepted my offer. When it was time to sign the paperwork they not only put on their original asking price but they also tackled on a $1500 reconditioning fee. When I questioned his integrity he made up all sorts of excuses. I put my running shoes and sprinted out.
@soisaidtogod4248
@soisaidtogod4248 2 года назад
Sure, the "911" has not been a model for sale in decades. 1,500.00 down, that is a monthly payment for a proper 992.
@jimbo_1312
@jimbo_1312 2 года назад
Serves you right for driving a hairstylists car
@RErnie-gv1hv
@RErnie-gv1hv 2 года назад
@@er98ah Best to ignore the trolls, E.R.
@er98ah
@er98ah 2 года назад
@@RErnie-gv1hv you’re right man.
@RErnie-gv1hv
@RErnie-gv1hv 2 года назад
@@er98ah Although, there is that bit of fun in messing with 'em. Trolls, I mean.
@h.smith.6586
@h.smith.6586 2 года назад
My husband and I were at a "Tent Sale" at a local dealer. I knew what I wanted and what extras I had to have. The salesman walks over and starts asking my husband what he wants even though we told him the car was for me. I'm in the car checking things out. I asked several questions and was brushed-off while he stood with my hubby. Well, we've been married long enough that he knows how mad I'm getting. He's smiling like crazy. Finally, the salesman asks my hubby what he thinks of the car. I stood up from the car and said, " He has no opinion on it one way or the other. As you were told, this car is for ME. I love the car but since you deemed it necessary to brush-off my inquiries and ignore me, I'm going across the street to buy one. Which I did. The other dealer showed me respect, answered my questions and didn't try to rip-me-off. I ended up buying three cars from them over the next few years. My husband laughed the first salesman as I walked out.
@willowm94
@willowm94 Год назад
I went to a dealer a few years ago and had a similar experience. I had been waiting for a Crossfire to come up for sale locally and when I saw a local dealer had one, I went in. After a few minutes of talking and letting him know that the car was for me and it’s some thing I had one for years, he actually said well maybe you should bring your husband in to look at the car first. I said nothing but I turned around and left right then. I fumed over it for a while and then called the dealership and filed a formal complaint against the salesman. Bought a different car and never did get my crossfire.
@DanielGarcia-uz5sn
@DanielGarcia-uz5sn 2 года назад
I actually had a pretty great experience buying a car from a dealer. I got a loan from my credit union, printed the ad price the dealer had online for a suburban my wife and I wanted. We walked in, took it for a drive, and the saleswoman asked if we were interested in purchasing. I said yes, we already had our check from our bank, and the price we were paying was the price they had on their website. The lady looked it at it (it was 10k less than the sticker) said yup I will honor that for you guys and we walked out not paying a penny more than what we wanted to. I highly advise you walk in with either cash in hand or your own personal loan from your own bank ready to go, that way you can avoid their finance Department.
@tvdan1043
@tvdan1043 Год назад
That was my experience too. I had found a truck I wanted online. Called my credit union, they took about an hour to call me back and say yes. Went to the dealer with a printout of the website. Got the price advertised, and when I got to the sales manager's office I called the credit union and gave them her fax number. Signed the loan papers, faxed them back, and wrote the sales manager a check for the truck. Finding a good credit union is honestly life-changing.
@ThePecanTan
@ThePecanTan Год назад
This is indeed the best advice ever! Walk in already financed.
@delandbrooks3291
@delandbrooks3291 2 года назад
I haven't had any problems with buying a car since the 1980's. I go in with a list of must haves, what car I want, what options are absolute and what is acceptable, and a number. The first time I did this, I already had financing available but sat down with the sales/finance guy. He started tacking ,"Destination fee", prep, etc. I stood up and walked out the door. He came rushing after me asking what was wrong. I told him the number. He started but I have to get XX. I said, I told you the number I would pay, you want to add that stuff on, drop the price of the car. I kept walking. Bought the same vehicle at another dealer two days later. They got it from the first one. Since then They have to call me with their "Deal" and if they call with a substitute, we're done. I wont use that dealer. The number one rule for car buying is to be willing to walk. Once you have that down, it's your deal or no deal. Just Walk.
@videosrus99
@videosrus99 2 года назад
And the same applies with buying a house. Decades ago I viewed a property that fit my needs exactly but I didn't like the price. I made an offer which was rejected, so I walked. Several weeks later the estate agent called and asked if I was still interested. I bought that house at the price I had originally offered; it's now worth 3 times what I paid. Fall in love with the deal not the property, although there are always exceptions to this rule. Sometimes you just have to pay over the odds . . . but not on this occasion.
@michaellindsey1543
@michaellindsey1543 2 года назад
My wife of 50 years learned this lesson very early in our relationship. We started to buy our first car together and she made a couple comments about how much she loved the car. I had already told the salesman what I would pay and suddenly the price started growing. I warned him to back off. He smiled and looked at my wife. I got up and headed for the door. My wife sniffled all the way home. We got over a dozen calls lowering the price. I told him where to park their car. . .
@erindudley4841
@erindudley4841 2 года назад
So true! You as the buyer have all the power!
@bethcooper4200
@bethcooper4200 2 года назад
@@michaellindsey1543 Johnboy on wifes computer. My wife pulled this boner with an antique dealer and then wanted a price reduction. I looked at her and said why should anyone reduce the price because YOU just love it.
@anotheruserism
@anotheruserism 2 года назад
your story has holes in it.
@David-fv7zg
@David-fv7zg 2 года назад
I love it when they charge you a "Dealer Fee" that is never discussed until they outline the price. Last time I looked for a car, they wanted to charge me a dealer fee of $895, When I questioned this, they told me its an upcharge to pay for misc fees of doing business......The dealer actually told me, it cost money to keep the lights on.....LOL, I walked out.
@diddlebug7241
@diddlebug7241 2 года назад
Good for you I’m glad you walked out on those crooks.
@wolfrainexxx
@wolfrainexxx 2 года назад
Turning a profit is for Capitalist Pigs.
@TheBurn0820
@TheBurn0820 2 года назад
Every dealership has a similar fee. How do you expect dealerships to operate? The money in the cars is not much these days and that profit pays the sales reps, managers and general managers. Rent, utilities, use of DMV systems, computers, car fax, fees to use third party sites for advertising like Car Gurus, office employees and service department is paid from those fees. Hotels charge it, Airlines charge it, even Amazon has similar fees. I understand not wanting to pay the additional fee but that is the reason why, the sales department doesn't see a dime of that money either, it goes directly to the owners
@David-fv7zg
@David-fv7zg 2 года назад
@@TheBurn0820 I expect them to operate with a fair and open price. If you are comparing to hotels and airlines, you aren't getting sympathy from many people.
@icecold9511
@icecold9511 2 года назад
@@TheBurn0820 All fees should be in the car price. They know what they want for the car.
@numbers0580
@numbers0580 2 года назад
I have a similar story to the "price range" after a specified price, interest rate, and number of payments have been declared. Years ago, my girlfriend's son was at a dealership to buy a truck he needed for work. He took pictures of the offer and texted them to his mother to look over, who in turn handed them to me since one of my mottos in life is, "Math is fun!" Now, I know very little about vehicles, and so I was no authority to determine if the offer he was given for the truck was a good deal or not, but he believed it to be. I was just looking over the paperwork to make sure everything lined up. I ran the calculations and found the monthly payment amount I calculated was considerably lower than what he was quoted. I assumed a typo somewhere and tried again, but got the same result. I reversed the math, and found the principal would have to be inflated by something like $2400 to get the math to work resulting in the monthly payment quoted. Apparently, the dealership was trying to hide some extended warranty or on-site service guarantee without giving him the option to accept or decline. I guess they assume most people can't do this kind of math, so they'll never know. It's unfortunate that they're right.
@tomunterwegs1206
@tomunterwegs1206 2 года назад
I've learnt in my line of work that people in general do think they won't need math that much later on in their life. Resulting them in even the most basic mathematical related situations to stop working as a human. Sometimes beeing stunned for a while like from a flash bang.
@KevinAdams-zr6bz
@KevinAdams-zr6bz Год назад
I can do complex equations in my head which is a gift that pays off every day. If people would just practice doing basic arithmatic in their head they would save a ton of money over their lifetime.
@psivewri
@psivewri 2 года назад
A dealership was pretty annoyed when I decided to pay for a car outright a few years ago 😂 Screw paying interest on a car loan if you don't have too.
@17h127
@17h127 2 года назад
Yep. They make money on the loan. Haggle the price down and then decide you don't want the loan lol.
@saltyshellback
@saltyshellback 2 года назад
One time I told the salesman that I was willing to pay the advertised price for a Jeep I was interested in. He said he had to talk to his manager. I asked him why because I was paying their asking price. I told him if the price was higher than advertised, I'm walking out. Well, I ended up walking out and the salesman got all mad. I told him I wasn't playing.
@dennissvitak6453
@dennissvitak6453 2 года назад
When they ask for your keys, to check out your trade, do NOTHING until you get your keys back. I have had to call the police to get my keys back, after getting into a physical altercation with the "salesman." Holding your keys hostage is the oldest trick in the book.
@psmirage8584
@psmirage8584 2 года назад
One that I encountered many years ago when I was at a used car dealer. Asks me, "What is your range?" I told him $7,000 to $9,000. He immediately leads me to a car they were asking $14,000. If he'd showed me a car they were asking $10,000, I might have been interested in, but he showed me a car so far outside my range that I told him he wasn't serious about the deal and left.
@everkief8365
@everkief8365 2 года назад
I once experienced the "deposit needed to test drive" blatant scam... I wasn't broke so I gave them $800 cash knowing I would get it back. They also told me "the deposit will hold the car for you in order to give you a few days to decide." Regarding the return of the deposit, what I didn't know was it would not be returned to me immediately but that it came in the form of a check by mail 6 weeks after the fact and I had to get VERY aggressive and literally had to threaten them, in order to get it in 6 weeks. Fucking corrupt assholes!
@WildBikerBill
@WildBikerBill 2 года назад
I've bought many cars. I've never been asked for a deposit to test drive the car. Never even heard of it before.
@billymacktexasdetective5827
@billymacktexasdetective5827 2 года назад
Sorry guy, but you aren't the brightest bulb... How many times have you paid a deposit to sit on a couch at a furniture store or try on a new pair of shoes???????? People like you are the reason scams work...
@SanchoPlisken
@SanchoPlisken 2 года назад
I had put a deposit on a car before and told them I would be back on the weekend to buy it. They sold it before I got back and dragged their feet on giving me my deposit back. I said I want my money back or I want the car, and since you don’t have the car I wanted I’ll pay you the same price for the other of the same model they had but was a year newer or something. I was there over an hour waiting on my money. I made sure to tell the other customers not to trust them.
@billymacktexasdetective5827
@billymacktexasdetective5827 2 года назад
@@SanchoPlisken A deposit is NEVER required to hold a car. If they ask for one, immediately leave.
@herpderp66
@herpderp66 Год назад
Fun fact: a business CANNOT do any transaction in cash. It must be a check or some other form of secured funds.
@oldtanker4860
@oldtanker4860 2 года назад
Another red flag I walked out of a dealer about. "We installed a security system in the vehicle already so you have to pay for it". AAAAAND the security system was NOT part of the advertised price or in the description.
@Harry-zz2oh
@Harry-zz2oh 2 года назад
They think they have a sucker.
@megastick9324
@megastick9324 2 года назад
A buddy of mine was shopping for a new car for his wife, it was years ago, but anyway. He looked at a Taurus station wagon his wife liked, he intended to just write a check if he got the price ha wanted, he told them he didn’t want to haggle and play games, just give him the absolute bottom dollar they would do. They have him a price, he went to another dealer and they beat the price by quite a bit so he bought it from the second dealer. First dealer calls him a few days after he had been there and asked if he was still interested in the car. He told them he got quite a bit lower from another place and was buying from them , dealer ones “ bottom dollar “ was way too high. The salesman said “ but you haven’t heard our “ bottom, bottom dollar price”, to which he said “ this is exactly what I told you I was wanting to avoid, the BS and hassle”. He bought from the second dealer and the first continued to call for several weeks after. Had they NOT played games they would’ve made a sale for certain and kept a customer with money as a regular.
@ankit_jain
@ankit_jain 2 года назад
The second dealer is always at an advantage here
@crosstiewalker803
@crosstiewalker803 2 года назад
@@ankit_jain Are you suggesting that anyone should feel sorry for the first dealer?
@ankit_jain
@ankit_jain 2 года назад
@@crosstiewalker803 No
@bunpeishiratori5849
@bunpeishiratori5849 2 года назад
Many years ago, I was looking to buy a specific Toyota, brand new. I went to three dealerships and told all three that I wanted their best price and that I was going to two other places and that I would take the best offer. I was completely upfront about what I was doing. I know for sure that it wasn’t the third place I went to that I ultimately bought from. It might have actually been the first. I initially remember him being reluctant to make an offer and then watch me leave the building to go somewhere else, but I assured him I would come back if his price was better, which it was.
@taylor315
@taylor315 2 года назад
I recently expressed interest in a pre owned car via e-mail and they told me they charge a non-negotiable $895 “dealer prep fee”. I replied back saying that was a scam and I’m not paying anything more then the selling price of the vehicle, and they said sorry, can’t negotiate the price. And I left it at that. They turned away a customer before I went there in person 😅
@dirtbeard108
@dirtbeard108 2 года назад
tell them you charge a $1200 pre-delivery fee.
@katherinemcintosh7247
@katherinemcintosh7247 2 года назад
As a married woman, a massive red flag is when a dealer “needs” to make sure it is ok with my husband before making a deal with me on a car. My money, my car, my marriage is none of your damned business. This still happens, oddly, and results in lost sales, so it really makes absolutely no sense.
@jamesodell3064
@jamesodell3064 2 года назад
Becky Quick who is in the CNBC show Squawk Box early in the morning wrote an article about that in Fortune Magazine in 2012. I would show the link, but it is behind a paywall. The problem she had with salesmen when she wanted to buy a new car, insulting her by asking if she had her husband's permission.
@katherinemcintosh7247
@katherinemcintosh7247 2 года назад
@@jamesodell3064 yeah, because that happens…I am unaware of the article you are talking about. I am talking about something that happened at a Lafayette Louisiana car dealership in 2003…still WAY later in recent history than one would suspect. Kind of surprised that it has happened at all, let alone twice since I have been an adult.
@koyotekola6916
@koyotekola6916 2 года назад
If I was King Kong and I came in to buy a Toyota Land Cruiser, why would he want to call the LSU Anthropology department to verify that I'm legit? Your salesman obviously didn't know the meaning cash on the barrel head. I predict he's now selling burgers at Burger King.
@katherinemcintosh7247
@katherinemcintosh7247 2 года назад
@@koyotekola6916 exactly.
@nans969
@nans969 2 года назад
I hate when sales people do that. I make most of the financial decisions in my household. My husband was in the military and wasn't around for most of the big decisions. I am also the one who would be the main driver of that newer car. So, I'm the one who has to test drive. I walked into a dealership because we needed a newer car. I had an idea of what I wanted. I Was there for 30 minutes looking at cars. My husband, finally showed up. Still in his Chiefs uniform. 3 sales people asked him what they can help him with. I already told him not 1 person came to see if I needed help. He asked them if they saw my wife( me) looking around. Why didn't you ask her? Not one could answer. I turned to them and told them that we are leaving to another dealership. Next time, don't ignore the one with the checkbook. This was 20 years ago. Things haven't changed much.
@hotwheelsbob2000
@hotwheelsbob2000 2 года назад
Someone may have said this before, but I went to a dealer and I saw a used Ranger pickup on the lot. A salesman came up. I asked him how much for the Ranger. He asked how much I could afford a month. I said, that doesn't matter. How much for the Ranger? He said I can get a payment plan to meet your budget. I said, this is the last time, how much for the Ranger? He said again how much do you want to pay a month. I turned around and started walking to my car. He kept talking and I kept walking.
@richardperegud1484
@richardperegud1484 2 года назад
as a professional car salesman that is exactly the opposite of what you would want to do I cannot believe you would run into such a green pea or unprofessional person like that I never ever would do something like that I think this is a made up story on your part
@D-Rock420
@D-Rock420 2 года назад
@@richardperegud1484 it IS the training for lot salesman, though. All about sales and always encounter walk ons. Never tell them total price for the vehicle, just get them inside and your sales manager pulls in the sale. Seems to me like IF you are a salesman, you yourself are either new, or work for a very lame dealership 😆 Edit: so in short, I'm saying your reply claiming the original comment was made up, is probably made up. 😆
@richardperegud1484
@richardperegud1484 2 года назад
@@D-Rock420 you weel on your feet and deal on your seat.. if you know what that means.. all this is BS every comment, the guy on RU-vid it's all bs
@hotwheelsbob2000
@hotwheelsbob2000 2 года назад
@@richardperegud1484 Nope! Really happened. I don't have to make up a story.
@hotwheelsbob2000
@hotwheelsbob2000 2 года назад
@@richardperegud1484 It's "wheel" on your feet and deal on your seat. I worked on used and new car lots right out of high school and heard every cliche' in the book.
@simplywonderful449
@simplywonderful449 2 года назад
In October 1977 my new wife and I went looking for a Honda Accord, as the 1978 models were arriving. We visited the closest dealer, who had "$1500 Additional Dealer Markup" on the sticker. Curious, I asked a salesman about it and got this long story about the "Northern Illinois Honda Dealers' Association" who had determined they weren't making enough money on the hard-to-get models and were tacking on this fee. The story was very involved, but we walked out and drove to Libertyville, as the small formerly-bikes-only Honda shop now had cars. No salesmen jumped out to attack us as we browsed around, which was refreshing, so we finally walked up to a fellow sitting in his office. He was polite and soft-spoken, and introduced himself as "Bob" as I asked him "What's this about a Northern Illinois Honda Dealers' Association adding onto the price of the new Accord", and he gave me a puzzled look and said "WHAT Northern Illinois Honda Dealers' Association?". I said we'll take that blue one over there, and we bought the car on the spot. Best car experience ever, and Dan Fendick was a great service manager, helping the dealership eventually BUY OUT the Pontiac dealership and expand by a factor of 10 or so. Wonderful folks!
@jeffhildreth9244
@jeffhildreth9244 2 года назад
What you initially described about the Honda dealer group was illegal price fixing and collusion.
@heuthao7027
@heuthao7027 2 года назад
Two red flags I came across: - Dealerships focusing on monthly payments instead of the total out of the door. These dealerships love spreading the loan to 7+ years. I once went to a dealership to purchase a car, and the salesman/manager would not budge on lowering the MSRP. Instead, they wanted to make the loan longer to ease the monthly payments. - Dealerships not matching or competing with other dealerships (same manufacturer). I was once in the market for a particular SUV and emailed a few dealerships within a 150 miles radius for the best offer out of the door. Some dealerships straight up refused to even email me back an offer, and insisted for me to come in. One local dealership had the audacity to say they would match the best offer, until I step foot in the dealership and was told, they couldn’t and insinuated that the other dealership (located 100 miles away roughly) who sent me the out of the door quote could actually be deceiving me with that “too good to be true” pricing. I told that sales manager that I could actually go ahead and start the purchase process over the phone and online with the other dealership and if he wished to be my guest. I even ask that sales manager “Are you saying that other Toyota dealership is lying to me? Because if the other dealership is not lying, you are pretty much talking down and backstabbing that other dealership”. The sales manager walked away and the poor salesman whispered: Our dealership does not lower MSRP. If I was in your shoes, I would go ahead and move on with the other dealership.” 💀 😂
@reggienone966
@reggienone966 2 года назад
"Let us have the keys, so we can appraise your trade in." When my stepbrother went to buy his first car he drove his dads' pristine '66 Impala to the dealership. They asked for the keys while he went on a test drive. He explained it was NOT his car and reminded them he and already said he did not have a trade in. "Well we might need to move the car out of the way while you are out driving our car, so we need the keys." He handed them over. When he returned the Impala was gone. "Oh we took your trade in to the service shop to inspect it before we sell it." "It's NOT a trade in, give me the keys." "Well the service manager locks the keys in the safe when he goes home, and he already left so no one can get the keys. Sorry." My stepbrother walked over to a coffee shop and called his dad, who was built like a linebacker. When the sales manager say that very large, very angry thing walk in they "suddenly remembered" there was another person who knew the combination to the safe, so they could get those keys after all!
@poochie49
@poochie49 2 года назад
Bring a second set of keys.
@lisamcarthur6175
@lisamcarthur6175 2 года назад
I’ve known two people who almost had to get into a fight with salesman to get their keys back. I told my stepson the story and when he went looking for new car took his spare set with him just in case.
@solefinder3708
@solefinder3708 2 года назад
what is it with car sales people and your keys. Last place I went to wanted my keys so they could check the mileage, and now check engine light comes on. I will never ever ever again hand my keys to anyone, to check anything in my vehicle unless I'm there to do it with them.
@tinabreon794
@tinabreon794 2 года назад
Hey if you can find a biker to go with you to a car dealership you're better off than a police officer. Because they can scare the s*** out of these salespeople.
@JohnC686
@JohnC686 2 года назад
Meh.. last time I went car shopping I decided not to spend hours haggling and just pay a bit more. Then the dealership wouldn’t tell me their asking price for the car I wanted until they ran my credit. It was a pretty surreal conversation while they tried to explain how the price of the car was dependent on my credit score. So I figured game on and we went round and round for hours until I finally got them to agree on a much lower price than I was first ok with paying before they decided to screw around. Best part was finally letting them pull a credit score then handing them my credit unions pre approval letter for more than 5% less interest than “the best they could do”.
@DarthTerminatti
@DarthTerminatti 2 года назад
The lower the credit score, 500-599, the higher the dealer fee. Banks will charge a fee to fund a deal for customers with marginal credit.
@fettyguapo
@fettyguapo 2 года назад
So you got a credit pull from your credit union and you let the dealership do another credit pull on you? Wouldn’t that hurt your score if anything?
@TheBaciWorld
@TheBaciWorld 2 года назад
@@fettyguapo if it’s all within the same short time frame it would be considered one hard pull by the credit union
@im1who84u
@im1who84u 2 года назад
One time back when I was in my twenties I went shopping for a brand new car and had cash. I had a car but was going to sell it on my own and not trade it in. I didn't let the car salesman know I was going to pay cash and I haggled my best price and agreed to have them finance it for me. At that time they would give you a better price on the car and then make up the difference on the financing end. I bought the car and filled out all the paper work for the car and the financing making sure there was no penalty for early pay-off. As soon as the first payment was due, I paid the loan off in full with little or no interest. They weren't happy with me and told me I couldn't have the title until the cheque cleared. As I was walking out the door I said, that's fine, just mail it to me.
@michaelsheets6851
@michaelsheets6851 2 года назад
@@fettyguapo A lot of credit unions will do a blank check up to a certain amount. You get that then go shopping never letting them know you can pay cash. You have more negotiation power that way. Let them think you will finance through them. When they have the lowest offer on the signed offer sheet, you whip out the check and pay for the vehicle. My credit union does a soft pull then after the deal is completed they to a hard pull.
@iulius951
@iulius951 2 года назад
We went to buy a car that my wife had test-driven. I had priced it with a service through my credit union, but I wanted to give the business to the local dealer where she had tested it. It took a lot of negotiations, and finally I told the salesperson the price I was getting through the service and I said to him to get close to that price. The guy told me: oh, you know, you don't really get that price, blah blah. So I told him: "You might be right, so I tell you what. It's Saturday. I am leaving now and going home. On Monday I will double check with them. If the price they quoted me is not correct, I will come back and buy from you. If it is correct, I buy from them." And, I was going to do just that. He stopped me, gave me the usual "I have to talk to the manager" and came back in two minutes with the right price.... One of the things, though, is that you have to be willing to actually leave, which I was.
@laserwizard2
@laserwizard2 2 года назад
A car that I had eventually bought new and kept for 22 years had an interesting purchasing experience. I had seen an advertisement for a 1997 car for $9,990 and it had everything I wanted. Went to the dealership and clearly stated what I was looking for and the salesman showed me everything but. He said he'd get some keys and for me to wait - I didn't. I followed him into the showroom and low and behold there was the $9,990 car in all of its glory! I asked the salesman why he didn't show me this one and he said it was "white". I then retorted that I never said I was considering any color and he looked caught. Then he said the car was a display car for the special. And to which I responded well, show me where another car like this is and I'll buy it or get your sales manager. I ended up with that car.
@kennethbode2017
@kennethbode2017 2 года назад
years ago I let a dealer have my keys to do a estimate on my trade. I thought I was going to have to call the cops to get my car back. This dealer was part of a local network of several dealerships in the area. They lost any future business from me that day at any lot they ran.
@noexistence1
@noexistence1 2 года назад
I had the same experience at a network dealership as well. I went car shopping with my (at the time) girlfriend. They took the keys, wouldn't give them back, also wanted a CC for a test drive, all kinds of red flags. I even said to the sales guy "look, while we're all still being nice, get us our keys back". Later outside the sales guy asked us what he did wrong to not get the sale. I just told him "dude, you're doing it right now" and we left.
@bribrimc73
@bribrimc73 2 года назад
I had the same experience years ago as well. It was horrible. Never again.
@BobDiaz123
@BobDiaz123 2 года назад
Many decades ago my dad went to a dealer, where the salesman insisted that the manager requires a good faith deposit before they could talk price. At that point my dad cussed out the salesman and dealership for using such a bull s**t tactic and assuming that he was stupid enough to fall for it. The best part was my dad has a very loud voice and everyone could her him and they knew exactly why he walked out on them.
@concernedcitizen4031
@concernedcitizen4031 2 года назад
I always thought a deposit would keep them from selling the car to someone else at a higher price.
@BobDiaz123
@BobDiaz123 2 года назад
@@concernedcitizen4031 Nope, why would they give an advantage to you the buyer? Every potential car buyer has a nuclear option that they can use at any time, you can just say, "Screw this" and walk out. There's NOTHING they can do to stop you. By handing over a "Good Faith Deposit" you give up that option. If things aren't working out the way you like, either you have to walk out and lose the money or you foolishly wait for them to get it for you. Odds are they'll tell you that the manager stepped out for a short while and then they'll play more head games on you while you wait for the manager to return. Putting down a "Good Faith Deposit" gives them the advantage and offers you NOTHING in return.
@skoop7641
@skoop7641 2 года назад
Just purchased a truck from Town And Country Ford in Nashville, TN. I’m 52 years old and this was the easiest truck purchase I ever made. Did the whole deal on the phone, from Florida. Sent me pics, told them what I would pay (nobody closer to me would even get close), drive to Nashville, drive the truck looked it all over, signed the papers and headed back to Florida. 👍🏻
@Spartan87667
@Spartan87667 2 года назад
I experienced nearly all the red flags at Shift (similar to Carvana) when trying to buy a used car. First, I scheduled an appointment online for a test drive. Then they called me the next day and asked me to fill out a credit application prior to the test drive, and offered $200 off the price as an “incentive.” I refused. I did the test drive, and they wanted to do an evaluation on my trade-in, which I allowed them to do while I was driving the other vehicle. Then, they had me sign the papers transferring my car to them before they even showed me my approvals for a loan. After they showed me, the sales guy initially said an $800 down payment would be required for a loan with stipulations (need proof of residence, etc). Another approval asked for a $5,000 down payment, with no stipulations. Then he came back and said the $800 was a typo, and they wanted an $8,000 down payment. This was for a 2013 Ford Fusion SE with 32k miles, that was advertised at $15,450. They offered an additional $300 if we closed the deal that day. They also appraised my car at $10,100 after cosmetic repairs were done. A Ford dealership near me had offered just above $6,000 for the same car, and Kelly Blue Book had the value at around $7,400. Shift is a total scam with predatory loan practices. I tried to file a complaint on the better business bureau website but they are not listed there. I told them to shred my paperwork, then I grabbed my registration and keys, and left. Nobody should shop at Shift for a vehicle. Ever.
@flintymcduff5417
@flintymcduff5417 2 года назад
If they ran a credit check they cannot, by law, "shred" your paperwork.
@tammyeaton4791
@tammyeaton4791 2 года назад
It SHOULD be named SHIFTY-like the fictional “Gotcha Motors”.
@rowingdowntheriver
@rowingdowntheriver 2 года назад
I was a car salesman and I was very honest I wanted to help the customer more that I wanted to help the dealership and my manager used to get mad at me. He also had anger management issues. Finally I couldn't continue being a Salesman cuz that's all they wanted me to do is lie. So I quit right in front of a bunch of customers it was a super busy night for selling cars. And believe me I was very dramatic and I'm sure the dealership resented pushing me to the situation where I quit in front of a bunch of customers. And I made sure they knew I was not going to continue being a lying salesman
@Daisy-fu7sd
@Daisy-fu7sd 2 года назад
Good for you!!!
@TheBurn0820
@TheBurn0820 2 года назад
Good for you! My first job in this industry was at a place like that. Since then I've worked a couple other places and they are all about transparency and honesty. I won't work anywhere that is the cliche car dealership ever again. It made me feel dirty at the end of every day, I too care about the customer and want them to get the best deal and leave happy.
@jeffsilverman6104
@jeffsilverman6104 2 года назад
Those "reconditioning fees" can get very expensive and it kills me that after all the years, more people haven't learned how to handle car salespeople. About twenty years ago I walked off a lot because of all the bullshit telling the salesman and his boss "You both have forgotten the first lesson you probably learned at car selling school - never EVER let your mark drive out in the same car he drove in." In front of several deals in the making I told them that I could close one of these deals without even knowing what their policies and procedures are, that I could do it cold by just acting like a human and not lying to everyone. And I do NOT pay DOC fees - I don't spend a single dollar just to sign the forms. I can't stand salespeople in any business especially cars. I eat those pathologically dishonest morons for breakfast. I get THEM exasperated and it's very easy to do.
@mattc8018
@mattc8018 2 года назад
Sure you did... liar
@Fanta....
@Fanta.... 2 года назад
fk yeah. you would make a great car broker. People can hire you to find them the best deal.
@edwardrhoads7283
@edwardrhoads7283 2 года назад
Last car I bought they tried to charge me a doc fee three times. So stupid....
@ajhd95
@ajhd95 2 года назад
I always tell the dealer that I used to work at a dealership, left because I hated the sleezy sales tactics but it was useful knowing their tricks. Always puts them on their back feet. Gotten great deals ever since.
@anotheruserism
@anotheruserism 2 года назад
people frequently get caught on their lies.
@ajhd95
@ajhd95 2 года назад
@@anotheruserism yeah I agree, hasn't failed yet though.
@JupiMeow
@JupiMeow Год назад
Is that true or are you a good liar?
@RK-fh4bp
@RK-fh4bp 2 года назад
I would actually say that a dealership that offers a “haggle free price” is a yellow flag in a lot of ways. CarMax does this, and they almost always overcharge for their cars compared to blue book or NADA. In reality, every single dealership has a “haggle free price” when you think about it…it’s called the listed price. I’d prefer to be able to haggle and get a better price instead of pay a marked up price under the guise of a stress free transaction. I always negotiate the actual sales price of the car instead of negotiating monthly payments. If the deal isn’t working, I just leave the dealership and then text the sales person later, maybe the next day, and offer a really low offer, which gets the negotiating going again until we meet in the middle. The middle being the original price I wanted to pay from the beginning. Another red flag for me is a dealership where the sales person rides along for the test drive and takes me on a predetermined route. I’d rather just get the car for an hour or so to myself to check it out where I want.
@ronayotte3571
@ronayotte3571 2 года назад
I bought my 2019 Ranger three years ago. I went to my local Ford dealership, who I bought 5 vehicles from prior and always had a pleasant experience. The dealership was sold to a large dealer group, I had X-plan pricing due to my membership in the Mustang Club of America. The dealership is supposed to show you the invoice with the X-plan pricing. The sales manager showed me a copy of of the Mulroney sticker with a hand scribbled "your price" on it. I had contacted another dealership, who emailed me a copy of the invoice for the same truck, the same equipment package. The X-plan price was $200 less than what the local dealership quoted me. I haven't set foot in that dealership since.
@aaronhumphrey2009
@aaronhumphrey2009 2 года назад
Your story proves that: A - you need to do your research B- if a Dealership lies, cheats ,& steals , they will not prosper ..
@EddieJazzFan
@EddieJazzFan 2 года назад
When I bough my Subaru 5 years ago, they said this is the price of the car, cash or credit, trade-in or no trade-in. They said shop around if you want and then come back. It was very refreshing after owning Hondas my whole life where you would go in and getting a price out of the salesman was worse than root canal.
@ericsteel173
@ericsteel173 2 года назад
I was at a dealership one time, somehow a customer’s car wound up on a car carrier and the truck drove off with the car. They couldn’t get hold of the driver and sent off chase cars to catch the truck. I don’t know the final outcome but it was exciting at the time.
@proverbs2927
@proverbs2927 2 года назад
I’ve had a dealership tell me they came out with this new rule that people aren’t allowed to negotiate on prices and whatever the price is is set. This creates a more fair playing field for everyone so everyone pays the same fair market value of the car. Funny thing is the fair market value on the car I looked at was $7,500 and they were asking $13,000 for it.
@josefigueroa4202
@josefigueroa4202 2 года назад
There are dealers that WILL sell a car at MSRP, but they will force you to take a dealer add-on. That happened to me and their justification was oh we mention the required dealer add-on on the website. That required bogus add ons easily add at least an extra $1000 on top of the price of the vehicle and the dealer will not take it off. I ended up walking out of that dealership.
@j.dragon651
@j.dragon651 2 года назад
no one forced you to do anything
@nevinyoung9147
@nevinyoung9147 2 года назад
Never pay MSRP.
@Methodical2
@Methodical2 2 года назад
I actually heard a salesman tell a mother and son that to get the interest rate they needed to buy the warranty crap. I learned to look out for this during my research and just could not believe what I was hearing as I was in the process of buying a vehicle. They tried all kinds of crap with me...scotch guard (truck had leather seats)...rust treatment (truck already had that under the wheel well)...maintenance plan (work on my vehicles). I just kept repeating...just give me the keys to my truck. It was like they were holding my truck hostage (already purchased and waiting to get it) while they tried to get me to buy all this crap. Again, I stuck to my line...just give me the keys to my truck.
@Michael-gb2tz
@Michael-gb2tz 2 года назад
I heard a salesman tell a customer (old guy) I’ll give u want the xtra 500 off , but I want you to give me some of that sticky-icky and make it sloppy or it don’t count. I can’t attest to what happened after that , but they both went to the bathroom for 20 minutes with the door locked (a lot of banging around heard) . When they came out the salesman had a smile ear to ear and the old guys had his buttoned down shirt ruffled and a 10 dollar bill in his hand. (True story )
@Methodical2
@Methodical2 2 года назад
@@Michael-gb2tz Oh damn...
@hughsweer9733
@hughsweer9733 2 года назад
That is actually illegal.
@Methodical2
@Methodical2 2 года назад
@@hughsweer9733 I don't know the legality of it, but I could not believe what I was hearing.
@craig9843
@craig9843 2 года назад
Great information. People need to be educated with all of this. I personally know a salesperson that said they sold a Tahoe at $15,000 over sticker. Sad to me. The poor buyer was ripped off. Glad I don’t need to buy a vehicle right now.
@richardworkman4541
@richardworkman4541 Год назад
Years ago my oldest son fell in love with a truck at a dealership that I had told him to stay away from. He talked to the dealer and said he was going back the following day, which then I demanded to go. Sure enough, they played the numbers game that looked too good to be true. After doing the math we found they weren't giving us anything for the trade in, it just appeared they were until you really looked at the numbers and then they admitted they weren't giving us anything for our current truck.. We got up and walked out. My son learned a big lesson about how dealers can play with the numbers making it look like you're getting a great deal when they are really padding the price to begin with.
@wintermagebarthow8481
@wintermagebarthow8481 2 года назад
It's amazing how many bad actor stories come out of car dealerships. As for the credit check, dealers used to do this without consent, when they asked for your ID for test drive
@xavier3241
@xavier3241 2 года назад
I totally agree with this. Sold cars for many years, and one of my biggest pros was being transparent with all my customers. Of course, I can’t deny I worked for my pocket, at the same time it was a deal that made me and the customer happy
@khmerViper
@khmerViper 2 года назад
I have had all the red flags mentioned in this video. One of the biggest turn offs to me is when you to a dealership I and you park at the Custmer parking spot. You can’t even get out of the car. There right there at your door. Or they have 3 guys running up to you. I did cold calls for 5 years I hate that.
@jonfoss3437
@jonfoss3437 2 года назад
Dealers hate it when you reject their extended warrantee
@iaskalbert3891
@iaskalbert3891 2 года назад
😂
@laserwizard2
@laserwizard2 2 года назад
You can also negotiate the price of that even for a manufacturer offered one. And, if you do your research, you will find that many of them can be sold back for the unused portion and you will get money back. I had had bad luck with a domestic brand (only time I had such) and my next one I bought an extended warranty. When I saw that this car was dependable after about half of the warranty left, I got that balance back. That car ended up being so dependable that I kept it for 22 years and put 180k miles on it before it was developing manifold original part failures and I decided to get something newer and safer.
@LarryZamba
@LarryZamba 2 года назад
We recently had one of the same experiences you mentioned and a dealership in Antioch Illinois. With 50% down in the car $10,350 car and my daughter had 750 credit score they claimed the interest is 9% because that’s the best the bank could do. Then they tried to jam a $3000 maintenance and extended warranty program down our throats. We kept saying no so they said they would lower the interest rate if we bought the package. I told him, “I thought the bank said that was the rate was fixed? Yet you can knock three points off the interest-rate without consulting the bank?” He didn’t know what to say. These guys were as crooked as can be. Another sales person also lied and claimed that it was a law that they tell us that our car needed rust proofing in Wisconsin and Illinois. Could get it at Ziebart or someplace, but they would be cheaper it just $600, all the while showing us photographs of rusted out car undercarriages. The deliciousness of this all was that my daughter paid off the loan a few days later in it’s entirety, that’s robbing them of their commission on the interest-rate spread they would’ve split between the bank and the dealership. They try to play a lot of other games, and frankly thanks to YAA we saved about $4000.
@RustyZipper
@RustyZipper 2 года назад
Fantastic move with the charge back!
@geerjm
@geerjm 2 года назад
@@RustyZipper nice! Was it Kunes, by chance??
@ryangrill7322
@ryangrill7322 2 года назад
They quoted my trade in at $500. The finance manager then asked what they quoted it at. He then offered $1000 for a private deal so he could "give it to his son as a starter car." He then sold it on facebook for $3500.
@saucinmedia8833
@saucinmedia8833 2 года назад
🤣🤣🤣
@brent5027
@brent5027 2 года назад
No loyalty among thieves is the moral of that story
@stoolsample4431
@stoolsample4431 2 года назад
That’s your fault for not knowing the value of your vehicle
@ryangrill7322
@ryangrill7322 2 года назад
@@stoolsample4431 The point is car dealerships will do deceptive things to make money and those are things to look out for. This is an example. Any other ways you want to appear high and mighty?
@stoolsample4431
@stoolsample4431 2 года назад
@@ryangrill7322 oh I’m not high and mighty my good man, I just recognize stupidity and/or ignorance when I see it. For example, before you went to the dealership you should have maybe looked at kbb to see cars worth and then sold/traded accordingly. I know this because I’ve done dumb things like this before but learned my lesson
@LifeUser
@LifeUser Год назад
Three quick stories. I went truck shopping and had 2 trucks in mind, a Ford and a Ram. After a few weeks of looking I stopped at a dealer while it was raining and went to look. They showed my around and came to one they said was a loaner, it had 5200 miles on it. When I asked about the warranty and price, they said it comes with the full warranty and gave me a drive off the lot price $3500 less than a new one. I haggled a bit and got a 10 year, 100,000 mile warranty included for the same price and the destination fee dropped. Long story short, I got it for $1200 cheaper than what they wanted since I argued it was not a new truck but an used one and showed them a few scratches. I felt they did me right. I saw the sales person from another dealership and he asked why I didn't buy from him, I smiled and said, you didn't want to deal, I found someone who wanted to sale a truck. 2nd story. I shopped online and found what the prices the car my wife wanted was selling for. We went to the dealer and I just said, I will pay $16,000 drive off the lot cost. He said he had to run it past his finance office. I told hem we were going to lunch and when I returned I wanted a yes or no answer. We got back and he asked if $16 dollars was going to make a difference. I said no and when the paperwork was all done the price was $600 more than we agreed on, we walked out. The following day, their competitor, whom we made the same comment to, called and said they would do it. We walked in, they had the paperwork laid out, the drive off cost was exactly $16,000. We wrote them and check and drove her new car off the lot after servicing it. Third story. I financed one car for my daughter because I got a good deal and 2% interest. I was making 4.5% interest on my money so why lose that interest. At the end of the year when I could make a withdraw without losing interest, I paid off the car. Never be in a hurry to buy and do your research online to find the cost others have paid and somebody wants to sell you a vehicle for what you want to pay.
@Methodical2
@Methodical2 2 года назад
Great video. I had a Toyota dealership change the phone/email price on me when I got to dealership. I still test drove the truck because I wanted to see how it handled. The sale was pretty much a lock because I wanted the truck and they had what I wanted, but the salesman had some lame excuse about giving the wrong price over the pone...wrong answer. I was out of there. I was disappointed because it was hard to find the Sequoia in Black with Red Rock interior and most importantly captain seats in the 2nd row (no bucket seats for me, ever) The best thing happened. The dealership near home had a brand new Sequoia come in just off the truck with only 4 miles on it (still had all the plastic wrap on the interior and exterior of the truck). It's not easy getting captain seats in this region. I purchased the truck for a bit less than what the other dealer wanted for the truck (that truck had 200 miles on it and not all options) with all the options included. I told them I could get this truck at that dealership at such and such price and they beat the price. I Love My Toyota. It's a beautiful well built truck. I research before I purchased my 1st new car in 1995 ( a 95 Cobra) and learned the dealers tricks, such as the trade in trick, the triangle trick and the what can you afford to pay monthly trick. I was 2 steps ahead of them and was able to not get beat.
@pegasus514
@pegasus514 2 года назад
what's the TRIANGLE trick? have not heard of that one.
@Methodical2
@Methodical2 2 года назад
@@pegasus514 The dealers use the monthly payments, trade in (or down payment or both) and price of vehicle (triangle method) to beat you. Don't ever tell them what monthly payments you can afford and don't tell them you have a trade in (save the trade for after you negotiate the price of the vehicle) and keep a poker face. Also be willing to walk out. Just work them on the price of the vehicle and negotiate those crap fees. You should already have figured out what the estimated monthly payment is based on your knowledge of the vehicle you want. There are so many apps or free calculators on the web to determine monthly payments. The negotiation will most likely start off with them asking you if have a trade in and how much you can afford monthly...don't fall for it and stay focus on negotiating the price of the vehicle since you already know (or should know) the monthly payments based on the price they advertised for the vehicle. Work that price down and that monthly payment (you should already know this and if you can afford it) goes down from there. Read the article in the link; it goes through the sales (crap) process. I've purchased 3 new vehicles and shut them down when they tried this crap and we only spent time negotiating the price of the vehicle. Don't get caught in this game. www.consumerreports.org/consumerist/dealerships-rip-you-off-with-the-four-square-heres-how-to-beat-it/
@deesmith733
@deesmith733 2 года назад
When I was looking for my first new car buy I knew what make and model I wanted. The Toyota minivan is what I wanted the first dealer told me it would cost me to have 5 doors and it would cost to have the rubber tread on the back bumper plus rust protection. I had to check myself in the mirror to see if I looked stupid to him. I stoped the conversation thanked him for his time and told him I'll let him know. Within the week and checking out a few more places I brought my new car all cash no payments. Whenever I think about getting a new car I remember how his greed lost him a good sale.
@chiarac4967
@chiarac4967 2 года назад
I took a test drive once and liked the car. I wanted to take it home and show my husband to get his opinion.The dealer actually told me to call my insurance company and delete my current vehicle and add theirs. I laughed at him, got up and left. I later found an inquiry on my credit when I hadn't authorized any such inquiry. #shifty
@larrygratz7695
@larrygratz7695 2 года назад
What I hate the most is the little sign somewhere in the dealership that says we will add 499.00 to 699.00 to your negotiated price. I won't pay it. You might have to walk away but that to me is a game playing dealership. A negotiated price is simply that, if they try to change it when you're hot for the purchase then walk, they are dishonest.
@dhy5342
@dhy5342 2 года назад
The last four cars I bought (2006, 2010, 2018, 2020) were fully researched prior to going to the dealer. I checked several online sources (Hemmings, AAA, Blue Book, etc) for what the selling price should be. Then I checked the same sources for what my trade-in should be valued at (the selling price, not the trade-in price) and came up with a number that I would not deviate from. Then I checked the dealership's online inventory to select a car that I would want. Finally, I went to the dealer and told them which car in their inventory I was interested in.. I told them I was going to handle the payments (actually I was paying cash) and to give me an out-the-door price. I had to do a bit of haggling ($1000 off in one case) but got the price I wanted, wrote a check, and drove away in my new car. It helped a bit that it was the same dealership, and I dealt with the same salesman each time. Hint: Go on the last few days of the month when the salespeople are trying harder to make their goals. They will cut a bit of the price to make their bonus for the month. Do not let them run the conversation. Tell them what you want, don't accept anything different, and stand firm. Be prepared to get up and walk out - there are plenty of other dealerships around. If they don't have the exact car you want, they can get one from another dealer for you. They do dealer trades all the time. Check other dealers' inventories to see what they have. If the salesman has to go check with the Sales Manager, ask that he be brought to you for the discussion. If he's the one pricing the deal then he's the one you should be dealing directly with. If you're trading in a car, spend the $100-$150 or so to have it detailed. Touch up any paint nicks. A clean car is worth a lot more than one that appears not to have been taken care of.
@mrwayne5158
@mrwayne5158 2 года назад
Good advice!
@Robert-hr6sh
@Robert-hr6sh 2 года назад
Blue book are all designed by the Auto Manufacturers, they give input what prices are, (New & Used) and No one knows the wiser. Sad right!!
@J.Young808
@J.Young808 2 года назад
That works well in the lower 48, many dealerships in x radius. Not here in Hawai’i there is only one Toyota dealer and they don’t negotiate on price, nor charge a mark up.
@leecox1513
@leecox1513 2 года назад
Save the $150 and detail it yourself. That way, you will know that it was detailed to your satisfaction......or that it was ACTUALLY detailed. If you have the dealership "detail" the car, you have no proof that it was actually done.
@lexwaldez
@lexwaldez 2 года назад
Good advice! I like to go for test drives in the morning and come back to purchase towards the end of the day say an hour before closing. Everyone wants to get home and they don't dick you around as much.
@edwardb4730
@edwardb4730 2 года назад
Currently with the shortage or cars, dealers have become increasingly rude and condescending because they know they can just sell the car for at or way above msrp the next day. No thanks
@Harry-zz2oh
@Harry-zz2oh 2 года назад
They might get away with it now, but in a year or so they'll be looking for customers. One local dealer lost his franchise due to actions like you wrote about. I've gone to one dealership and purchased at least five vehicles from him. I like the dealership since they are, for the most part, very honest. I'm not buying this time since their truck doesn't work for my needs.
@arrozconpollo4675
@arrozconpollo4675 2 года назад
I can wait…. I refuse to pay MSEP let alone above…. Hell no!!!
@hunterglidewell84
@hunterglidewell84 2 года назад
@@arrozconpollo4675 i bet you use coupons
@StardustSJ_
@StardustSJ_ 2 года назад
Exactly! And it really sucks for some of us. I have an older car that is failing. Thus, I must enter the car-buying market. The thought of it is a bit dreadful because I despise the gender bias, the lying, manipulation, and baiting & switching. I've committed to conducting thorough research and doing my very best, with the power to walk out if I don't feel comfortable or like what I'm hearing. *steps off soap box*
@louislopez55
@louislopez55 2 года назад
I actually experienced the following: At a new car dealer in Flagstaff, Arizona I was looking at the window sticker of a vehicle and of course it listed the cost of shipping. But on the little dealer installed sticker, off to the side, it also listed a 2nd shipping cost. (I think they were the same price) I asked the salesman, “what is this, you’re charging for shipping twice?” He answered, “ what you need to know is the shipping fee on the manufacturer sticker pays for shipping from Japan to port of entry. The 2nd shipping fee is for port of entry to the dealer.” Of course I left and never returned again to that dealer.
@fieldsj007
@fieldsj007 2 года назад
Lol every single manufacturer does this there smart guy you have paid it on every car you have purchased but way to walk on the dealer for it 😂😂😂
@nannuartworks5812
@nannuartworks5812 2 года назад
@@fieldsj007 Nope you pay the shipping listed on the MSRP only that covers the vehicle from the plant to the dealer. I worked at dealerships for 10 years before I joined the Navy. You must be one of the crooked car salesmen.
@eddietucker3334
@eddietucker3334 2 года назад
@@fieldsj007 Dude, you are so typical of the sleaze in dealerships. Plus you can't write a cohesive sentence. School much?
@Mark_vanR
@Mark_vanR 2 года назад
I ordered the Antarctic blue Super Sports Wagon, with the CB and the Rally Package. Instead they gave a Metallic Pea Wagon Queen Family Truckster. When I tried to get my Buick trade in back, they had already crushed it. Red flags all around...
@Brisoup1
@Brisoup1 2 года назад
Clark's trade in was a Olds Vista cruiser...
@HHCassius
@HHCassius 2 года назад
“This is your automobile.”
@wallabumba
@wallabumba 2 года назад
As a woman who has always bought her own cars, I've had plenty of "handling" from dealers thinking I am stupid enough to fall for it. Last one was I paid cash for a new Mazda CX5 that had minor hail damage on the lot. It was so minor I couldn't tell even after the sales dude spent time showing me exactly where. Anyways, when they wrote up the deal, they included a $1295 "Destination Fee". I was told that was the cost of getting the car to the lot. I told them that particular item is their cost of doing business--I didn't custom order this car, or ask them to get stock from some other dealership on my behalf. So take the fee off or discount the deal in some other way, because I ain't paying it. They wouldn't remove that line item per se, but they did give me $1295 MORE on my trade to bring down the overall price on the deal. Imagine how many people never question this fee just because it's built in to the invoice, as if that cannot be challenged.
@robgelfand2414
@robgelfand2414 2 года назад
It all depends on the dealership. Back in 2010 I was looking to buy a used mini-van has my wife's van had bit the dust. I went to the local Ford dealer - since that was where my wife's van that bit the dust was(I was told it needed a new engine). I had a budget in mind. They showed me a van and I liked it but was several thousand more than I wanted to pay. They talked about financing - which I was not going to do through them and gave me the numbers. I told the sales guy that I had to do more research as that was my first stop and only because my car was there - he asked if I had a trade-in so apparently he was not listening. I told him I would get back to him. I searched the internet and found a dealer about an hour away that had the van I wanted for the price and almost no difference in options - the mileage difference between the 2 was 2000 miles. I called and spoke to a sales manager over the phone. He explained how it was certified pre-owned, came with roadside assistance and had special financing - which was much lower than the first place. He said if I gave him a $500 deposit he would hold it for a few days and if I changed my mind there would be no problem refunding the deposit. I compared the 2 instances and how I felt by the way I was talked to and treated by both places. Very quickly I decided on the 2nd place. I called the first place and my salesperson was not there so I left a message that I wasn't interested in his van. The night before I am going to pick up the van the salesperson from the first place calls me - first he is upset that I never called him, I tell him I did and that I left a message with another salesperson and gave him their name. I then told him I had decided to buy a can from another dealership. I told him all about the van, the certified pre-owned, the roadside assistance and the special financing that I was getting. He told me that has van had all that as well. When I asked why he hadn't told me that originally his response was - "Well, I had to hold something back". I was floored. He then asked me if he could match the price I was getting would I buy the van from him - I told him I would consider it, there was no way I was buying from someone who wasn't honest upfront. He called me back about 10 minutes later and said he could not match the price. The transaction at the dealership where I bought the van went smoothly except for 1 thing - they were supposed to get the title for me. The problem was that the van had federal title , I had never seen that before, the title was by "The US Department of State" - apparently the van was used by the Russian Embassy in NYC. I had to go to Trenton to have the title switched. The van was immaculate and was great for many years. We always joked that it must be bugged!
@johnking6985
@johnking6985 2 года назад
0 no
@edwardrhoads7283
@edwardrhoads7283 2 года назад
The russians have asked me to tell you that no it was not bugged and that thing about the water slide will stay a secret don't worry.
@robgelfand2414
@robgelfand2414 2 года назад
@@edwardrhoads7283 LOL
@johnanonymous3642
@johnanonymous3642 2 года назад
@@edwardrhoads7283 🤣🤣🤣
@dougtowsley6791
@dougtowsley6791 2 года назад
I have a friend who got a great deal on a Lincoln Versailles, bought thru a Seattle Dealer, but had been purchased by the Seattle Iranian consulate/embassy but due to the Shah-revelution it was seized and resold (78-79). Later as his health was fading and remote location I bought it, drove for a while and sold it on eBay. I had a lot of interest in it, awesome old man car.
@garytrawinski1843
@garytrawinski1843 2 года назад
I had a dealer tell me that the bank required that I have an extended warranty to get their best rate. I bought the car and when I got it home I looked up the law and found out it was illegal. I called them up to ask that it get taken off the loan. They asked why and I told them it was illegal. They said come right down and we will take care of you. The money was sent back to the bank the next day.
@BlessedNative
@BlessedNative 2 года назад
@Gary Trawinski look up 15 USC § 1605
@johnhufnagel
@johnhufnagel 2 года назад
there's also usually a back out clause for most of those extended warranties, that if you cancel in a certain time frame you get a full refund. I did that to a dealership once; they kept pushing it, so I let them add it, then canceled it 5 days later. I knew there was a SPIFF on it for them selling it, and boy the counter weenie wasn't too happy with me when I pulled it out from under them.
@deadlyumbreon
@deadlyumbreon 2 года назад
One RED flag I experienced was Feeling like I'm getting force to buy the vehicle. I don't like to make my decisions right away without taking a moment to decide the right decision. He called the manager, and they weren't trying to let me go without the car. Remember EVERYONE to always go to a dealership that you feel at home.
@robertball3578
@robertball3578 2 года назад
I contacted a dealer who was advertising two midsize pickups in low $20K, one year difference in age but the older one had less miles. I called to confirm the ad and availability, told him my trade-in and asked for a quote on either truck. I was moving out of state and didn't have time to spare. He emailed me, said they wouldn't offer a deal. Why not? You can't afford it. I said too bad, I just rolled over a short term investment and have $25K cash in my check account and hung up.
@ml70073
@ml70073 Год назад
I have had a dealer, and this was very recently (like 2 weeks ago) try to sell me a Coloroado ZR2 (way more than I needed lol). He started out by saying stuff like "oh you checked online, the price online includes taxes, pdi and shipping. The only other thing are the admin fees" so I'm thinking, "yeah, admin fees are usually between the 250 to 500 area so it should be fine" until I got to the final price which was 7000$ over MSRP...I was confused, so I asked "why are you so much higher than online" in which he replied "well they didn't show our fees in there." And then he said "this also includes MVI" MVI in my province in canada is 40$. Not 7000$ and as I mentioned before, admin fees usually are around 250 to 500$. Still far from 7000$. I turned around and left. Never buying a new vehicle there. I will stick with my trusted Subaru dealer that has been nothing but good to me!
@bull4life832
@bull4life832 2 года назад
So TRUE Pops!!! Our finance guy offered us lower interest if we bought the warranty at his price…. We declined it all! Looking forward til your finance company is approved for California!
@scottford8736
@scottford8736 2 года назад
I remember back in the old days when the banks were closed by noon on Saturday . I found a car I wanted to buy it was used it was a classic oldsmobile 442 it was in bad shape so I made an offer based on the long list of things wrong with the car. The salesman shook my hand on the number I told him the bank is closed I will get the money from the bank and come get the car after work Monday he said ok see you Monday. When I showed up money in hand they had the car sitting beside the office with tags on it ready to go. I went in met the salesman who greeted me and then quoted the original price I said wait a minute that isn't the price we shook hands on on Saturday. He said the sales manager wouldn't let him sell it for that price.(I think they saw a starry eyed kid that really wanted that car and that they could take advantage of). I went straight to the sales manager and said what is the story here we came to a deal Saturday the guy said the car is worth more than that I responded quickly. If it was safe to drive may be but I went down the list with him and he was still standing on his price . At this point I was not going to be taken and I said if you will not honor the deal I shook hands on on Saturday and I have the cash in hand you can keep you car and I will no be back here ever again furthermore I will tell everyone I know how I was treated and to not shop here at that point I left and left the tires of my oldsmobile in their lot. I never did return
@KEN-du2iz
@KEN-du2iz 2 года назад
The new one I have seen here in Florida is the requirement to have insurance before you leave the dealer. After speaking with my insurance company they said that was not true. Now where the scam that I walked out on came in was they wanted me to ensure the vehicle prior to me signing the papers. I told them I wasn't ensuring the vehicle until I signed papers long story short I finally put insurance on it and lo and behold the papers they handed me did not match their price when the negotiated terms. I grabbed my keys to my trade-in and I told them I was done. Of course the sales manager and three or four other guys came to me as I was trying to leave the dealer to renegotiate the deal and I still left. It took 30 seconds to add the vehicle it took 30 seconds to get the vehicle off my insurance. I don't know why they thought that was going to work in their favor maybe it works for others not for myself. The one laughable thing that happened was they already had the tag off my trade in on the new vehicle and I had to sit there and watch the car salesman take it back off the new vehicle and put it back on my original trade. I went and purchased another vehicle at a different dealer they said the same thing I told them what happened to the original dealer and amazingly enough I got to sign papers on the vehicle prior to putting insurance on it imagine that. Now as far as the no haggle price I don't have an issue with that as long as the vehicles in the condition I'm looking for at the price that I'm willing to pay with that said the most recent vehicle purchase was at a CarMax unfortunately they quoted me 7.87% interest which I was not going to do. However I was able to go to the credit union down the street and get the loan for the vehicle at 2.25% maybe that's how CarMax makes their money I'm not really sure all I know is we may not have going to price but I'm not leaving a dealership with interest rates like that. I have seriously considered being a consultant for car buyers to keep things like this from happening to them for a small fee I feel that so many people are naive or just don't know how capable they are of negotiating. I have almost begged my sister my mother and a few friends to let me go with them because I know when they go there they are going to take the salesman's word with it leave there with $3,000 in additional packages happily paying their monthly payment that they wanted for as long as their credit would allow. I think that's the big hang up everybody gets trapped into if they don't want their payment to be over let's say $500 a month and the salesman gets them at 508 but it's for 96 months they have no idea what they actually paid for the vehicle all they know is their payment is within $8 of what they wanted.
@eileeneclark9011
@eileeneclark9011 2 года назад
3/18/22...I live in Central FL + as a single (NO available male to go to dealership with me) retired lady, I KNOW HOW the car VULTURES try to "screw over" females of all ages that come in. You might have a great side-hustle "assisting" car buyers like me who really need the "Buddy Program" when shopping for new/used vehicles....
@ribstogo12
@ribstogo12 2 года назад
Exactly.. always talk sales price when negotiating. Then when it comes to financing, start talking interest rates. NEVER speak in terms of monthly payment. It's a trap.
@yendor86
@yendor86 2 года назад
Absolutely love the relationship you two have. Result of great parenting.
@marshallhelton1769
@marshallhelton1769 2 года назад
Thanks for the video, I learned a lot about buying a new vehicle. I experienced the last red flag about extended warranty hostage when I went to a Harley dealership to buy another bike. Even though it was used they continued to push the extended warranty as being part of the package in order to buy the bike at a certain interest rate. They also quoted me a price but after adding up the down payment and the payments over time I was going to end up paying almost 12 thousand more than they were asking at first. They also continually called for almost 2 weeks afterwards trying to get me to come back and buy it. Glad I walked away....
@mickryan2450
@mickryan2450 2 года назад
Harley stealerships i live in oz bought mine 1000k away alot cheaper than 2k away they werent happy its my money fools
@bethcooper4200
@bethcooper4200 2 года назад
@@mickryan2450 Dude, this is America. Speak and write English. You must have gone to one of those feel good high schools and even they wouldn't graduate you. If you have a high school diploma I would be truly amazed.
@jarmstrong2843
@jarmstrong2843 2 года назад
Oh man, this reminds me of a car I was trying to buy on the far west side of El Paso, TX off I-10 back in the early 1980s. The price was bait and switch type tactics. I was quoted about a 8% interest rate, they upped the interest rate to 21% despite having excellent credit. Then when I said no deal, they would not give me my keys to my car that I was considering training in. After haggling with them an hour or so to get my keys back, I gave them a warning that I would go out into the show room and jump up on a Corvette and start walking all over it. A few minutes later, they would not give me my keys and I began my dance on a Corvette. The keys came out of nowhere and my wife and I left the dealership. It was not soon after this event, the dealership was closed because fraudulent business practices. They'd buy cars elsewhere from other dealers, disconnect the speedometer and then drive the car hundreds to a couple of thousand miles to deliver the car to their location.
@harrietcraig6716
@harrietcraig6716 2 года назад
Odometer.
@jarmstrong2843
@jarmstrong2843 2 года назад
@@harrietcraig6716 No, the speedometer. The odometer is an integral part of the speedometer. If you disconnect the speedometer back then, you also disconnected the odometer.
@donaldlohouse1334
@donaldlohouse1334 2 года назад
I learned years ago to not give the key to a dealership early in the visit. I had to pull out my phone and threaten to call the police if they didn't give me the key back so I could leave without buying then and there. I wasn't surprised to see them bought up soon after. PS, I don't know why so many dealers have a 'one hit' business model.
@douglasburnside
@douglasburnside 2 года назад
I take a different approach when I buy a car. I never buy new, the depreciation is a killer, I always buy used. I don't treat the transaction as an adversarial procedure. I know what I'm willing or able to spend, I *never* finance a car, and if the price and condition of the car matches what its value is to *me*, I am perfectly happy to pay the asking price. If not, then there are plenty of other cars for sale. Life is too short to waste it spending hours haggling over a couple hundred dollars that I will never miss a year from now. It usually takes me about half an hour to buy a car with a deal that satisfies both myself and the seller.
@orlandoobeso5135
@orlandoobeso5135 2 года назад
You buy used? Someone is poor
@chuckkline2970
@chuckkline2970 2 года назад
@@orlandoobeso5135 It just means he has more brains than money. Some people don't like a mill stone around their neck for years just to drive.
@jimroscovius
@jimroscovius 2 года назад
That's the way I do it too. I don't need to impress people I don't like with a new car that wastes my money. I also pay cash. If I can't get the deal I want, I walk.
@douglasburnside
@douglasburnside 2 года назад
@@orlandoobeso5135 Yeah, that's me, all right. All I have to show for not buying new cars is a paid for house, zero debt of any kind, a bit of money in the bank, an eleven-year-old car that looks and drives like new, and enough retirement income to live comfortably for the rest of my life. Really makes me wish I had taken out a $60K bank loan to buy a shiny new car that lost $50 per day in resale value while I gave the bank the better part of $1,000 a month for the next six years.
@jovetj
@jovetj 2 года назад
@@orlandoobeso5135 That's a poor assumption, son.
@marknichols5827
@marknichols5827 2 года назад
Trust me I don't deal with car dealers for most of the reasons you have discussed. However one item, completing an app and getting pre credit approval saves everyone lots of time and money, exactly how a realtor would proceed. Both parties need to see what the customer can realistically afford before looking and test driving.
@earl2688
@earl2688 2 года назад
Yeah right, you guys want to sell a payment, not a vehicle. And no, we don't trust you.
@brandonmis7401
@brandonmis7401 2 года назад
I've been working at auto dealerships for the past 20 years. One year I was in sales at a BMW dealer. The new M5 had just come out and they were on an order only basis. The sticker price on it was 89k but they were taking orders for 109k because they could. Not only that, they made us walk the customer over to the "let me sell you wheel and tire protection and gap insurance" department. Dealerships are crooked.
@danburch9989
@danburch9989 2 года назад
Wheel & tire protection is BS. But gap insuarnce is not if you're financing. If your car is totaled, gap insurance covers the difference between the loss value of the car and what you have left on the loan payments. When you drive the car off the lot, as some say, you've lost a few thousand $ on the car's value. You still owe more than it's worth.
@jonfarley2711
@jonfarley2711 2 года назад
@@danburch9989 wheel and tire is awesome, especially on a bmw. $1500, unlimited tire replacement and rim repair. Low profile, run-flat tires at $450 each that have issued when you hit potholes or curbs too hard…well worth it!
@danburch9989
@danburch9989 2 года назад
@@jonfarley2711 I never buy a warranty. In over 50 years of eveyting I've bought (cars, appliances, electronics, etc), I would have never collected. All that money that I would have spent on warranties would buy a newer replacement. The money is in MY pocket, not theirs. I don't drive a BMW; I'm not on an ego trip. Don't need it.
@sentoneYYC
@sentoneYYC 2 года назад
I think the worst dealership I had with a dealer was at Ford - First the original appointment with advisor A (who I was speaking with for a few days) was suddenly change to advisor B (a super pushover salesman). Appointment was late by 40 minutes, I rode test the car and it was good and as expected from the listing. However, as I made bad purchases in the past I decided to run all the numbers get a good price for my trade in and sit on the deal for a day before making a decision (to eliminate impulse or bad purchases). Salesman had to redo de calculations 3-4x times trying everything so I would close the deal and not leave the dealership despite the several times I told I did not wanted to close the deal right there and then. Manager comes in and out, increased the trade in value by a couple of thousands (trailing towards what I wanted) when we finally got to a good deal and I cave in for closing the deal I ran the numbers again and right before I signed I notice the amount was like 140$/ month higher which meant a shit ton more in interest and value of the car. Turns out that while he increased the trade in, the manager also increased the cost of the listed vehicle. When I pointed the error he said that he "miscalculated". I left the dealership with a security deposit in place but wen to other dealerships. Surprisingly enough another ford dealership In toronto had a similar malpractice: as usual I took screenshots of the car listing with all the pics and description, negotiation went ok, but at the very end (literally the last 10 minutes) when I went to sign the docs the sales price was up $500.00, I asked about it and said it was 500 cheaper in the ad, they doubled down on their claim until I showed the screenshots - to which they said they would honor that "glitch" from the listing website. Comes to think of it I should've reported to the regulatory agents for dealerships. so my take is, taken every single car salesperson with a grain of salt, everything they say, do and bring back as an offer, always ask to wait a day before making a call, they will always exploit things you say to grab more money.
@mrq1701
@mrq1701 2 года назад
I tell my friends and family to not discuss trade value until they have settled on the purchase price. When they are asked about a trade, just say you have no trade, then tell them you want to trade after you decide you like the purchase price. I also tell my friends and family to NOT talk about payment range or what they can "afford". They don't need to know how you intend to pay for a vehicle until AFTER you decide to buy it.
@CHMichael
@CHMichael 2 года назад
I walked away from 2 cars ( 2 dealer ships) once they told me that i had to pay more than advertised if i didn't finance with them. Once i was on the way out the manager wanted to negotiate. Happy with my car from Facebook marketplace for 3k less.
@lowermichigan4437
@lowermichigan4437 2 года назад
When I was younger I had a dealer run my credit to get a test drive. Did not buy the car. I didn't like it. Still not happy with that dealer 19 years later.
@lowermichigan4437
@lowermichigan4437 2 года назад
@Collen Flarity it was a Mazda RX8. I didn't like the car much after the drive. It didn't fit me. So glad I didn't spend money there. On a related note I didn't have any issues testing the S2000. Well except I really didn't fit in that car.
@brinsonharris9816
@brinsonharris9816 2 года назад
Back in 1987 I had a deal (I thought based on the salesman’s word) on an Olds minivan for 19,500 without the Tru-coat sealant, but when my wife and I went to pick it up, the price was higher and the sealant was “installed at the factory.” I let loose with some serious cuss words (my wife was mortified) and called him out on his lies, but ultimately gave in. My wife handed me the checkbook. I didn’t want to be there any longer than I had to be. These guys. It’s always the same.
@kagishomashiloane2975
@kagishomashiloane2975 2 года назад
As for the reconditioning fee. I am based in South Africa and was interested in purchasing a Lexus GS from Lexus Midrand and they wanted to charge me 50 USD for washing the car. They also wanted to charge me for roadworthy and fuel top up. I was not allowed to opt out of the fuel top up fee. I walked away from them and never looked back.
@robertthompson3447
@robertthompson3447 2 года назад
Boss move! Walk away because of $100. I have done the same. It is just not worth it.
@bethcooper4200
@bethcooper4200 2 года назад
@@robertthompson3447 Walked out over 5 bucks years and years ago when I knew the salesman was warming up to make a good deal a bad deal. Ran into another sales person and he had heard our conversation and he said you did the right thing and so had others with that dude.
@garyford1381
@garyford1381 2 года назад
every time I was interested in a car at a dealer the manager always visited the office I was in to inform me that somebody else was very interested in the vehicle. I told him I must be the unluckiest man in history because every time I look at a vehicle somebody else was after it. After turning red he tried to convince me they didn't do that.
@mitchbarredo3990
@mitchbarredo3990 Год назад
I recently quit in anger my job at a local new car dealership after exactly three years. It was my first time working in the service shop of the place but over time i came to see how slimy the whole business really is (both sales and service) and it really really bothered me inside and made me miserable. I couldn't do it anymore. I despise the greed and the lying that goes on on a daily basis. It's actually sick.
@GlennC789
@GlennC789 2 года назад
I've only bought three cars from dealerships in my life. They were all relatively straightforward transactions but each one of them left me with a really sleazy feeling. I think that's just the way it is: I don't really believe there are any really wonderful car dealerships, new or used and I think they'd all sell their own grandmothers for the "right" price. People who care about doing good and being decent just don't go into that line of work. They become teachers or scientists or just get whatever job they can. People who work at car dealerships care about one thing above everything else, and that is money.
@stevenmeyers1226
@stevenmeyers1226 2 года назад
It is hilarious to me how these fools make crappy money. yet they are so loyal to their employers that they go out and screw people only to make more money for already wealthy dealership owners getting very little in return.
@killaforniak3874
@killaforniak3874 2 года назад
@@stevenmeyers1226 actually these car sales ppl makes a lot of money... I have a friend who works for Chevy and he made over 100k last year
@stevenmeyers1226
@stevenmeyers1226 2 года назад
@@killaforniak3874 100k is nothing today. compared to what the dealership makes?
@jimcole6423
@jimcole6423 2 года назад
Hence the name "stealerships".
@davidp8627
@davidp8627 2 года назад
I would argue that car salespeople are just as low as attorneys and public school teachers...just money hungry fools who only think of themselves while destroying lives.
@Pro1er
@Pro1er 2 года назад
I haven't heard this in awhile so I don't know if they still do this here in Detroit but they would advertise a car at a really good price either on the radio or a newspaper ad which would say, "Two available at this price." Of course as soon as you walk in the door they apologize about having just selling the last one but lucky for you they have something similar they can show you.
@fredgilbert2032
@fredgilbert2032 2 года назад
something similar but a few thousand higher lol
@ironhorsehero1988
@ironhorsehero1988 Год назад
Some years ago we were trading for a new car at a Toyota dealership here in the UK, the dealer made us a ridiculous offer which I steadfastly refused, he supposedly went to see his manager and came back with a £500 improved offer, at which point I stood up and said to my wife and children come on were going, looking at me in astonishment the salesman asked what was the matter, I explained that I wasn’t about to do business with someone that had just tried to rip me off to the tune of £500.
@bernardbredbennerjr8805
@bernardbredbennerjr8805 2 года назад
I always get my way when I buy a car or truck. One salesman said I was a car salesman's worst nightmare. I said thanks for the compliment, he said it's not a compliment. Yes, I always get my way..
@jamesodell3064
@jamesodell3064 2 года назад
I read the Ford is setting us a separate company for the new electric vehicles. I would guess this is so they can sell direct to the consumer cutting out the dealers. By setting up a separate subsidiary corporation Ford meets the requirement of state laws that prevent legacy auto companies from selling direct. Ford must be getting tired of the games some dealers play.
@johngori9477
@johngori9477 2 года назад
Possibly, but also possible that they realize that eventually they are going to get sued by customers over battery replacement/disposal costs, inability to use more than a 10A charger at their home, etc., and the separate company is to serve as a liability firewall so that EV lawsuits can't take down the whole company.
@phil4208
@phil4208 Год назад
All great advice, also the bait and switch never gets old with car dealers , so when can we get rid of car dealerships , im tired of as soon as I drive off the lot the car depreciates thousands, consumers are tired of getting ripped off
@brokenarrow6491
@brokenarrow6491 2 года назад
Second story. My girlfriend at the time went and bought her first new car without me. They made her buy their best warranty because they said it was required for first time buyers. I showed up and met with the manager. He called in the young salesman and explained to him what I said. He denied it and wouldn't look at me. He looked down at the table the whole time. The manager said "I believe my salesman". I couldn't believe it. They finally gave us the money back for the warranty because they knew I was going to file a complaint.
@johnbingaman3645
@johnbingaman3645 2 года назад
What happened to the girlfriend did she get mad at you because you tried to help her not get ripped off
@Normal1855
@Normal1855 2 года назад
She bought the warranty but choice. They can't force you to buy anything.
@thomasjoseph5876
@thomasjoseph5876 2 года назад
@@Normal1855 Actually, they can but it is illegal. I know, you are probably in the car business and will tell us, car salesmen, never do anything illegal, but it does happen. They can pressure sale, they can say one thing but do another on the contract, etc. Some people are just too trusting (which shouldn't be a bad thing) and as such, they can be taken advantage of.
@ENGLISHISBEST
@ENGLISHISBEST 2 года назад
@@Normal1855 car salesmen are mostly sly & do it underhanded. They see it as legal thieving. Always buy a car with someone else to back up any proof or record the conversation. Or do what I do when you hear a load of bull. Get up & walk.
@dammitdan106
@dammitdan106 2 года назад
I haven't bought a new car in 12 years even though I love new cars. That is due to 40 years of prior experience with scum-of-the-Earth stealership tactics. I can't drive by one without being disgusted. Never again, not one penny.
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