Thanks for your Comments. Yes, it had not been cleaned. Unfortunately, when we arrive we start filming before we go into the room so did not notice until the camera was rolling. At that point, it is hard to take back our arrival and when we filmed the 2nd room aspects of the first room was mentioned in the video so could not separate that either.
having had experience staying at the imperial i found it a depressing rooms that are cold old wooden draughty windows and rooms are not properly clean. hotel is credited to be 4 star but that must have been some years ago i think it would be hard to push 3 stars suggest try brittania grand in blackpool at least it is warm and clean .or a b&b.
We went there for years and saw a very steady decline. Massive turnover of staff , the standard of decor has also gone down. Food not always up to Hotel standard. Best person to contact is Alison who runs the whole place and gets things done. Im Charles DeVere from Ribble Valley.
