Community Cloud is an online social platform from Salesforce that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. Users can visit the community to find answers to questions or ask for help from another community member.
In this video, we will cover
- Knowledge articles organized by topic
- An online chat button- live chat
- Create case from experience
- Post question in discussion group
- Customizable branding , image , logo, color
to learn more about community cloud/experience cloud, check out my udemy tutorial
www.udemy.com/course/practical-guide-to-setup-and-manage-salesforce-communities/?referralCode=144485D20F693E99C7D6
#salesforce #udemy #trailblazercommunity #salesforceohana #salesforcecodeschool
13 май 2021
