If your Infinix GT 10 Pro is stuck on the logo screen, you can try the following steps to fix it:
1. *Restart the Phone:*
- Press and hold the power button for about 10-20 seconds until the device restarts.
2. *Boot into Safe Mode:*
- Power off your phone.
- Turn it back on by pressing and holding the power button.
- Once you see the Infinix logo, release the power button and immediately press and hold the volume down button.
- Keep holding until the phone finishes booting. If successful, you will see "Safe mode" at the bottom of the screen.
3. *Wipe Cache Partition:*
- Power off your phone.
- Press and hold the power button and the volume up button simultaneously until the Infinix logo appears.
- Use the volume buttons to navigate to "Wipe cache partition" and use the power button to select it.
- After wiping the cache, select "Reboot system now."
4. *Factory Reset (Data Loss Warning):*
- Power off your phone.
- Press and hold the power button and the volume up button simultaneously until the Infinix logo appears.
- Use the volume buttons to navigate to "Wipe data/factory reset" and use the power button to select it.
- Confirm the reset. This will erase all data on your phone.
5. *Flash the Firmware:*
- If none of the above methods work, you may need to re-flash the firmware. This process is more advanced and may require you to download the official firmware for your device from Infinix's website and use a tool like SP Flash Tool. Be cautious, as this can void your warranty and potentially damage your phone if done incorrectly.
If you're not comfortable with the advanced methods or if the problem persists, it's best to contact Infinix customer support or visit an authorized service center for professional assistance.
5 сен 2024
