Information you’ll want to know before mapping on an Ecovacs Deebot Vacuum - Text in the Description 

Thank you! So glad you found them helpful.

🤣🤣🤣

You are very welcome. I’m so glad you found it helpful!

Thank you very much. I’m very glad you found it helpful.

Glad it finally helped. Also put a no go line at the top of the stairs as added protection, in case you do forget.

Your very welcome! So glad it helped.

I am so glad I could be helpful. Unfortunately that is a big shortcoming in the Ecovacs software. Their small list of rooms is a joke, which could be overlooked if they had custom names, which they do not!

I’m glad you found it useful. You’re very welcome.

Nope it was all me. I’m glad it helped. I wrote this from all my experience in mapping. I however was mainly reading it, from an article I have on my Facebook group. I know it wasn’t very natural. Still learning.

Very helpful, but I will go ahead and find faults with it. What is wrong with you dude !!! Just say thanks and move on with your life. You were probably trying to joke, but that's very discouraging.

@@Hotsparks66 thanks man, this helps. I've not tried it out yet, but at least I know where to start. And don't care about if you are reading or what. Liked how slowly you went through it so we can easily follow you.

@@Hotsparks66 We appreciate it. Thanks!

You’re very welcome!

You’re very welcome.

Hate you had all those issues. That silent mode really makes a difference. I don’t use scheduling but they seem pretty flexible on what you can setup a schedule for. This will come in handy if your map ever messes up. RESETTING YOUR MAP BACK TO THE ORIGINAL if you do not have the “RESTORE” button, on the top right of the map editing page. (Appears to currently only be on the T8.) I believe the T9 also has that feature. Written by James F Laurie I do recommend you already have multi floor mapping enabled and you go ahead and if it there press that save icon on that page, after you have completed mapping. It should look like a little disk. At the top right of your map in multi-floor mapping. (If your map is already showing saved the icon will not be there.) After you press the icon it should show you on top of that page the the map is saved. Plus the icon disappears. RESETTING: If for any reason you map messes up and needs to be reset as of the current time, unless improved, this is the only way to do it. Theoretically in some instances it suppose to reset its if when put in the dock, but don’t count on it. So with the vacuum in the dock, power off your vacuum, wait around 15 seconds, then power it back on, if all goes well it should reset to your original map. If that doesn’t work, take the vacuum off the dock and turn off for about 5 min then put it back on and turn it on. You will need to hear the startup sound, if you don’t you likely need to try again and try leaving it off a little longer. “You will likely need to refresh your screen by backing up to the first screen where you saw a picture of your vacuum on your app and open up the map again for it to show the updated map in the app.” You may need to try it more than once and maybe slow down on turning it back on. Hope this helps! Update 12-9-2021 My Facebook group Deebot Tips, Tricks f Troubleshooting facebook.com/groups/177244533630083/

@@Hotsparks66 Thanks s much for the quick reply. I have since found another of your videos which talks about scheduling different rooms, so that may do what I need. Again thanks so much.

If your putting the tape on for dark surfaces, it will need to stay on. The drop sensors will always confuse dark surfaces as drops.

MULTI-FLOOR MAPPING Written by Jacob Vaynshteyn You can fully map up to two floors. When you have one normal map saved, take the dock and robot to second floor. (You have the option of purchasing a separate dock to leave on the second floor) Put robot on dock. You need to hear “I’m starting to charge” and then something about how it had detected changes to the environment. In the app it should Not be showing the first map. You should see a blank floor. Then let it clean on auto. If it doesn’t give the messages take robot off dock turn it off and then back on then put on dock wait for messages. It may take a few tries to get the message about detecting a new environment. If you don’t hear “I’m starting to charge” check your power cable at the wall and also on the back of the dock. After mapping for both floors is complete and saved, it’s recommended to move the dock to the floor you intend to clean to make sure the robot is started in the exact same spot every time. This will help it figure out which floor it’s on. Also, by moving the dock, it enables you to hear “I’m starting to charge” snd the other message about seeing a change in the environment. It is however possible to move the robot without moving the dock if necessary.

I don’t have another level, but in testing I never had an issue. You only have to take the dock to the second level to map it. It won’t save the map until it returns to the dock. After that, I just recommend starting where your dock was.

Maybe they shouldn’t of purchased a smart robot. There are plenty that don’t map your home. However, I personally can’t see a map of random home an invasion of privacy.

Wait you cant see that a invasion of privacy i hope your joking??... have your ever heard of HOME INVASIONS??? If someone has a map of your home they can basically mao out where they wanna go with no mistakes and rib the fuck outta you before you get off the toilet... theres some fucked up ppl in this world. They might map out your floorplan to be in your bedroom wait till you walk in and put a hot one in your head.... gotta really think my guy these days u never know man..

You’re very welcome. I hope it helped.

Yeah the mapping process has to go primarily uninterrupted. Your best bet is to just delete your map and start over. Preferably with you suction turned down to conserve battery & make sure Continuous Cleaning is enabled. Deebot Tips Tricks & Troubleshooting facebook.com/groups/177244533630083/?ref=share_group_link USERS: BEFORE YOU BEGIN MAPPING FOR THE FIRST TIME. This article was initially to cover the N8, T8 and older models. Note: The T9 & the newer X1 & T10 series, some option and controls have changed, but the basic concept is the same If you have a vacuum with navigation and you have the following settings on your vacuum, before you start mapping, on N8 and older models be sure Continuous Cleaning also called Resumed Clean, and Advanced Mode are enabled. For some reason these options were turned off by default. You will want them on! The T9 and newer vacuum screens will differ and not have all these settings & some older models won’t have all these features. DOCK LOCATION First off you will want to find a good location for your Charging Dock or Auto Empty Dustbin. If you have a very large floor plan, you will likely want to select a central location, the vacuum very likely has a distance limitation. It’s been reported to me that you may be looking at a 20 meter distance limitation. Note: The distances are recommendations, but not always required. Per Ecovacs instructions: “Place the Charging Dock on a level floor surface against the wall with the base perpendicular to the ground. Keep the immediate area 1.5m (5’) in front of the charger and 0.5m (1.6’) on both sides of the charger clear of objects and reflective surfaces.” If you are planning on using your mopping feature, you will definitely NOT want the dock on the carpet. The vacuum, by design, will NOT run on carpet, while in mopping mode. The mopping mode is enabled when the mopping plate is installed. It’s should be obvious, but no mopping while mapping. AFTER FULLY CHARGING YOUR VACUUM BE SURE ALL THE DOORS TO THE ROOMS YOU WANT TO MAP, STAY OPEN THROUGHOUT THE ENTIRE PROCESS. I WOULD HIGHLY RECOMMEND MAPPING IN THE LOWEST POSSIBLE SUCTION SETTING/MODE. It conserves your battery, at least if you have a large home, to keep the vacuum from needing to recharge during the mapping process. It will also keep your vacuum dust bin from becoming overly stuffed, since your doing your whole house for the first time in one run. The N8, T8 and later models you turn on quite mode by going into Cleaning Preferences at the bottom left and disable Cleaning Preferences and the select the fan with the line through it. On 950 and older models there should be a Quiet mode in the Vacuum Power settings in the menu. On model like the T10 they went back to using “Quiet” on setting. Disable Auto-Boost Suction to keep it from increasing suction on carpet. Something that caught me by surprise on the first and only time I mapped with a T10. Unlike with previous vacuums, that I’ve used, that showed mapping in real time, the map didn’t show anything happening. It wasn’t until I backed out of the app and restarted, was I able to see the mapping progress. So don’t panic. Another recommendation for daily use, check and verify the time zone is correct and set Do Not Disturb if warranted. Personally I often will start my vacuum at night during DND, it just won’t empty during scheduled intervals, (if your vacuum has that option) or empty automatically when the job is completed. DARK FLOORING The vacuum will very likely want to avoid or not like very dark flooring, due to the drop sensors. (This can be resolved, if you don’t have a legitimate reason for your drop sensors such as stairs, by covering your drop sensors with solid tape. (More information can be provided if needed.) MIRRORS Also floor level mirrors or reflections can interfere with a clean map, think about how you can try to avoid them, if possible, they possibly can also cause issues later during vacuuming. I have a suggestion if your interested. If it maps with a mirror it will look strange because it will show a room where there is not one, this usually does not cause a problem when vacuuming because it can’t go there anyway. Note: If at all possible, it’s preferable to have no interference with the vacuum while mapping, so pick up or block anything or area that you think may interfere with the mapping. You will have the No-Go lines to control where your vacuum goes, after you have mapped. So hands off the vacuum , if possible, while mapping. Note: The map will only be saved when the vacuum docks back in the charger by itself. Ignore any unusual paths it may take during mapping. It may not make sense, but appparently it has a plan, just be patient and wait until it is completely finished. You will not see that strange behavior during vacuuming. After it has completed mapping and returned back to the charging dock, it should save the map. At this point ,if you haven’t done so, you’ll want to enable Multi-Floor Mapping Multi-Floor Maps is accessed from an icon at the bottom left of the map page that looks like two pages and a pencil. ON N8 & OLDER VACUUMS, After mapping is complete go ahead, only after you have completed your room merge and division, press the save button in multi floor mapping 💾 (looks like 3.5 floppy disk). The save button will disappear once your map is saved. And it will show above your map as saved If when it’s done and you don’t have a map in the multi floor area page or the Area section, you also won’t have a save button, what that is telling me is that for some reason your map is not completed. Most of the time it completes on the first run, but periodically, it may take another run, this has happened to me a couple of times, and the way I fixed it was just run another Auto Clean. Hope this helps. Please message me with any comments or suggestion. Written by James F Laurie Updated 12-11-2022 This and other helpful articles are also located in Deebot’s Helpful Tips. A group located under Announcements or follow this link facebook.com/groups/763911817542596/?ref=share_group_link

What color is the carpet? Dark colors can confuse the drop sensors Sounds like it goes on the carpet so it’s not the mopping plate

@@Hotsparks66 the carpet is a very light grey. When mapping it even shows the room as having carpet. I’ve tried remapping 4 times now and still no improvements. Cleaned sensors etc… 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

Sorry, I’m currently stumped. Post it on my group, including a picture and see if someone may have an idea. facebook.com/groups/177244533630083/?ref=share_group_link

What model and age? Not sure what would be causing this. I’d could be a faulty vacuum, assuming it’s new, in which case I would exchange it. I would recommend posting this question on my Facebook group Deebot Tips Tricks & Troubleshooting, almost 5000 members, maybe someone there may have an idea. facebook.com/groups/177244533630083/ Good Luck!

Same here

Mine won’t do my rug either but I’ve since discovered it is too high (shag).

Sorry to hear about your difficulties. Not sure what’s going on. Have you contacted support? I hope you have better luck with whatever you decide on.

Not familiar with the T9.

But not usually.

Your very welcome. To reset hold down the Wi-Fi button for about 6 seconds or until it tells you it has reset.

@@Hotsparks66 Thank you

I always need to restart my router after every power cut (as advised by ecovacs support) to reconnect. That works and is easier than resetting.

The reason it’s not likely starting till the next morning is because you have Do Not Disturb turned on, which is exactly what it’s for, so it won’t wake you in the middle of the night. The 920 doesn’t have a big battery so you really want to use quiet mode. As far as it keep getting stuck, it sounds like just bad luck. I may have instances here and there, but it usually doesn’t interfere with my mapping. But sometimes it does. Anytime something comes up that messes you up, try to avoid that situation next time. But you’ll get there. I’m sorry your getting frustrated, I get most frustrated having to wait for the battery, that’s why I prefer the 950 or T8 with a much larger battery. (3+ hrs compared to 100 min on the 920) However of course it’s more expensive and I’m not sure if Costco currently has the 950 at your location. They don’t have the 950 in the US.

Thanks for your response and yep I had the do not disturb button on. You would have thought tech support would have mentioned that! I thought I had it set midnight to 8AM but didn’t. So you were right. Literature says 100 min but I can only get 60 to 64 min out of the battery? It started up immediately after taking it of the do not disturb mode and this is the last part of the house it currently mapping. Fingers crossed the map will be saved despite I had to use the app to to restart the robot do to it being stuck.

omg same problem here! my ozmo 920 wont save the map and cant finish the cleaning task. when i run the ozmo, mine was stuck at the same place (abt to finish the ¹/₃) and suddenly turn off . so i have to move it manually to the dock and i cant even make boundaries or anything else incl save map. 😭😭 the only thing i can do is clean the entire house and it will stuck again. i thought my 920 lowbatt , but when i put it back to the dock, it still 51% battery. so i guess i need to change the battery ?? 😭

That will likely be what you need to do due to the black lines. For some reason the Auto Empty station does not like white tape on the front 2 sensors, (it makes it not function) but I’ve found no issue with any other solid color tape I have tried. I personally prefer using painters tape, if you have it. It comes off easily when you want it to and doesn’t leave sticky residue. But any solid colored tape you have should work.

It’s designed to be left on and on the charging dock at all times. The battery will go into trickle charge mode. Just enough to keep it topped off. The vacuum does go in a standby mode after not in use. Also you want it to stay connected to the WiFi, so it’s ready to go at any time.

I’ll have to verify, but I believe you just hold the WiFi button down for like 15 seconds.

www.ecovacs.com/us/support/DEEBOT-OZMO-937/faq-detail?id=122&product_id=34

It makes a difference on your model. Try restoring the original map. By doing a slow power cycle. No guarantee Deebot Helpful Tips m.facebook.com/groups/177244533630083/permalink/1054237929264068/?

ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-eyAeDpTJG6c.html

Like I said, some of the newer setting could have changed. I never knew why Advanced mode would be turned off. It may on by default, I’m not sure. Ask your question at my Facebook group Deebot Tips Tricks & Troubleshooting facebook.com/groups/177244533630083/?ref=share_group_link

RESETTING YOUR SAVED MAP BACK TO THE ORIGINAL Update 1-2023 Written by James F Laurie Assuming your vacuum does not have the “RESTORE” button or option, on the top right of the map editing page. (Appears to currently only be on the T8, but not on the newer N8s.) I believe the T9 and newer vacuums have a backup and restore function. On N8 and older vacuums, I do recommend you already have multi floor mapping enabled and you go ahead and if it there press that save icon on that page, after you have completed mapping. It should look like a little disk. At the top right of your map in multi-floor mapping. (If your map is already showing saved the icon will not be there.) After you press the icon it should show you on top of that page the the map is saved. Plus the icon disappears. RESETTING (and you do not have the restore function): If for any reason you map messes up and needs to be reset as of the current time this is the only way to do it on older models. Theoretically in some instances a lost map is suppose to reset when put back in the dock, but, that’s not been my experience, so don’t count on it. So with the vacuum in the dock, power off your vacuum, wait around 15 seconds, then power it back on, if all goes well it should reset to your original map. If that doesn’t work, take the vacuum off the dock and turn off for a couple of minutes then put it back on and turn it on. You will need to hear the startup sound, if you don’t you likely need to try again and try leaving it off a little longer. “You will likely need to refresh your screen by backing up to the first screen where you saw a picture of your vacuum on your app and open up the map again for it to show the updated map in the app.” You may need to try it more than once and maybe slow down on turning it back on. Hope this helps! This and other articles are also located in Deebot’s Helpful Tips. A group located under Announcements or follow this link facebook.com/groups/763911817542596/?ref=share_group_link

Does it say it’s completed mapping? If not, just let it continue, it sometimes behaves very unorganized when mapping. You just have to let it go through its paces until done. Only troubleshooting I can think of is cleaning the lidar. If you’re still having problems, I recommend posting in my group. There are many knowledgeable and helpful users. Deebot Tips Tricks & Troubleshooting facebook.com/groups/177244533630083/?ref=share_group_link

I believe that fact of no mopping while mapping is in the instructions.

I believe multi floor enables the floor save option, but it’s been so long, and I always just turn it on because of habit. It does not cause any issue being enables if you don’t need it. Next time I map I will try without it on.

I’ve never tried that so I wouldn’t be much help. I would recommend asking the question on my Facebook group. Deebot Tips Tricks & Troubleshooting. I know there are people there that have done that.

Sent screenshots to Facebook

In the application there is a setting for how much water to spray if that’s what your looking for. I have a video that goes through the app if you need. Let me know if this video helps you get the mopping plate off. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-KARRmzCNdHE.html If all else fails, removing the water tank with the mopping plate attached, will also disable the mopping function.

@@Hotsparks66 I just want it to not mop at all and just vacuum. But i just found out that i can just remove the mop... sorry!

No problem. Glad you figured it out. The mopping plate has to be removed along with the mop. Have a good day!

That would be recommended.

You have to turn on the advanced cleaning mode for maps to save

I’m sorry, I have no idea. Of course you could do a factory reset, that should do it. But I’d ask support before doing that.

@@Hotsparks66I asked them and it was the only way. All good now.

RESETTING YOUR MAP BACK TO THE ORIGINAL if you do not have the “RESTORE” button, on the top right of the map editing page. (Appears to currently only be on the T8.) I believe the T9 also has that feature. Written by James F Laurie I do recommend you already have multi floor mapping enabled and you go ahead and if it there press that save icon on that page, after you have completed mapping. It should look like a little disk. At the top right of your map in multi-floor mapping. (If your map is already showing saved the icon will not be there.) After you press the icon it should show you on top of that page the the map is saved. Plus the icon disappears. RESETTING: If for any reason you map messes up and needs to be reset as of the current time, unless improved, this is the only way to do it. Theoretically in some instances it suppose to reset its if when put in the dock, but don’t count on it. So with the vacuum in the dock, power off your vacuum, wait around 15 seconds, then power it back on, if all goes well it should reset to your original map. If that doesn’t work, take the vacuum off the dock and turn off for about 5 min then put it back on and turn it on. You will need to hear the startup sound, if you don’t you likely need to try again and try leaving it off a little longer. “You will likely need to refresh your screen by backing up to the first screen where you saw a picture of your vacuum on your app and open up the map again for it to show the updated map in the app.” You may need to try it more than once and maybe slow down on turning it back on. Hope this helps! Update 12-9-2021

Thank you! I did a new mapping and now I have two maps saved.Saving the second was only possible after doing some editing work on the map---splitting etc. When changing the floor the other floor still shows up to be active. I do not know yet, how to choose the active floor on purpose.

Theoretically, it’s suppose to determine the floor automatically.