I will always back the inmates no matter what but, when I did 13 mths in c.h. for 3 d.u.i.'s the prison staff was nothing but, professional to me. That's why I'm surprised to hear about the grievances and that they went on for such a long time. I hope things work out for this inmate. I personally charged my life style 180 degrees thanks to camp hills therapeutic community program a.k.a. t.c. stay free bro