Inkbird ITC-308 Wifi connection with app instruction 

thanks for your advice

Hi dear, thanks for your comment and feedback. We are sorry for any inconvenience. Please feel free to contact us via support@inkbird.com if you need any support. Have a great day.

Hello, Thanks for your message. Just to confirm, are you using the INKBIRD app? Not the INKBIRD smart app? The INKBIRD app is developed on the basis of the INKBIRD smart app and INKBIRD pro app. Maybe you can try the INKBIRD app and use the slow flash mode to pair? If there is any problem, please feel free to contact support@inkbird.com.

Dear Chandler, HAPPY NEW YEAR! Hope all is doing well with you and thank you very much for your comment. Yes, we can monitor, control and set/change its temperature from our mobile phone, or we can make the change manually on the device, please kindly notice this. If you need any support from us or if you come across with any issue in the course of using our products, please do contact us at anytime or send your e-mails to support@inkbird.com directly and our professional team will help you out ASAP. Thank you again fro your comment and sorry to reply you late because of the jet lag. Good day!

Hello, Thanks for your message. Could you please email a video of this problem to support@inkbird.com? Our support team will help you solve the problem.

Could you tell me is it metal probe or aquarium probe WIFI ITC-308?

@@INKBIRD-official it’s a shiny silver, metal probe.

@@INKBIRD-official should we connect through Facebook messenger? To make it easier to communicate with one another?

@@RandomOzzieVids Please PM me. facebook.com/yuktung.hon.7/

Dear, thanks for leaving the comment. We APOLOGIZE for the unpleasant user experience and any inconvenience this may cause. SORRY!! Regarding your problems with our INKBIRD product, please kindly send an e-mail to support@inkbird.com, our professional support team will evaluate and help you solve the problems, more efficiently. Thank you for your comprehension. Have a good day!

Just only need WiFi links once

you have to hold your phone close to the device, when sending the wifi config to the Inkbird device , as is shown in the video, for me that did the trick!

Dear Bohumír, sorry for any inconvenience. Please feel free to send an e-mail to our after-sales service team at support@inkbird.com. Our professional support team will help you with this issue ASAP.

Make sure you're using 2.4 mhz and not 5.

Hello, Thanks for your message. If the ITC-308-WIFI triggers the high-temperature alarm, please turn it off by pressing the button. If the high-temperature alarm function is not required, please set it to a value that cannot be triggered.

Hi dear, thanks for your feedback. We are SORRY for the unpleasant user experience that occurred to you. If there are any problems with INKBIRD products, please e-mail support@inkbird.com, and our professional support team will help solve your problem, more efficiently. Thank you

Sorry, we don't have a copy

what do you need audio for

Usually with audio they go into more detail. I prefer audio and visual. It also slows down the process and makes it much easier to understand.

Sorry, we don't have a copy

what do you need audio for

I bought last month and decided to use it. Mine doesn’t connect and there is no beep sound. Do you think my inkbird have a defect?

Without audio the instructions are too fast to follow.@@dyyddson

Dear, we are sorry for the negative experience that you come across, please send an e-mail about this problem to support@inkbird.com , our professional support team will help you ASAP.