Hi Kris, we all hope that you doing great. Please do more live streams that you were doing in the past. They are so great for your fan community. It teaches us a lot in terms of various diagnosis and tools in use! Looking forward for more content of such type.!
Not only fixing it, but also explaining what and how. Just marvellous how you found the error, fix it, observed other issues and definitely gave the card maker something to think about by cutting cost.
Wow, wieder ein sehr interessantes Video, danke dafür! Der Inhalt war super spannend und informativ, aber was mich wirklich beeindruckt hat, ist die Qualität des Videos. Der Schnitt und die Bildqualität sind echt the next level, das sieht richtig professionell aus. Weiter so, ich freue mich schon auf das nächste Video!
idk man if i bought or had the money for a 4090 i probably would not attempt open loop and would plug and play, i understand people want to achieve and build their dream pc but if i aint got the skills for open loop i aint gonna try unless its on e waste for good practice, keep up the good work Kris hope you're having a good week
Great work! The owner was scraping these chips with some metal object to clean TIM / residue off these chips. With RU-vid being out and available, people need to watch several different people. Remove and install GPU coolers before even trying it. Otherwise it'll probably be cheaper for them to hire somebody to do it.
Interesting to learn about the cheap components and cost cutting. In your experience, which AIB manufacturer uses the highest quality design/components in their card designs (overall, and high end like 4090s)? I'm guessing EVGA was up there at the top before they got out of the market. My guess for current manufacturers is Asus. Another inquiry, have you ever considered offering a service to essentially upgrade cards? Either for making them both more reliable, and overclockable through higher quality components (excluding the GPU chip itself of course), or through adding memory capacity on lower end cards where this is possible without too much complication. Anyway, love the videos. The knowledge, and patience, you have is unmatched. Thanks!
Gigabyte seem to have the least coil whine, and MSI seem to have the best RMA processes. The ROG strix is likely the premium of the bunch but not sure about RMA and I know they coil whine
@@GregoryShtevensh My Gigabyte Gaming OC 4090's fans started rattling horribly about 2 werks into ownership after buying it on launch day. I'd rather have coil whine. They're somehow still not dead, just a horrible rattle on any speed that permeates my noise cancelling headphones entirely. I don't want to deal with their terrible RMA policy, and be out of a card for ages though, with no cross ship option.
@@BeardedFrog oh that sucks dude! Id return it to the retailer in that case. Retailers are obligated to deal with that more than the manufacturer as far as law is concerned
@@BeardedFrog I had the same problem with my ASUS 670 some 10 years ago. The ball bearings in the fans were dry and I fixed it with sewing machine oil.
Next level pro doing next level pro work. Most impressive. And educational. And fascinating. Lots of knowledge, proper tools and experience go a LONG way. Very Nice. Thank you Kris for all your contributions to the community!
I think the customer dropped the waterblock on the card, just my thought. but glad the card works again, that would have been a lot of money to just be a paper weight.
I like to buy used graphics cards but always spare those that are transverted to waterblocks. The thing is people in general are just too clumsy. You would imagine somebody who's gonna perform a water cool transversion to his 1000$ GPU is at least a PC hardware enthusiast that knows what he does. But I was terrible wrong there. I once bought a 2080ti that litterally had some tiny little chips missing from the edge of the die. Rly tiny and superficial so the card still worked. Nonetheless I returned it, as Im a miner and need my cards reliable and serviceable without fearing it will break the next time I tighten the cooler back to the pcb.
Kris, your work and knowledge is amazing, You're the Albert Einstein of electronics, could watch and listen to your repairs all day. Thanks for starting your channel
thought that was a gonna!! I broke the crystal ( took a chip out of the corner, over tightening corner at a time) on a brand new top of the range ATI card years ago, and had artifacts everywhere, went in the bin expensive mistake!!!!
Repair as usual good. But what impressed me the most was that you asked the user about the socket. It would *never* have occurred to me that someone could put something in the socket when installing a water block. This is beyond the level of abstraction. Observing what you are repairing, it's as if at least 30% of the cards are damaged by the bottomless stupidity of users. And these are not some complicated mistakes, but the basis of using electrical devices. This is like mantra: water block, liquid metal, water block, liquid metal. This is some kind of mental collapse.
Thanks for another interesting and informative video !! And I can't help but wonder what they were thinking when they decided to make the heatsink that way!? Why make it so that it requires 2 different pad thicknesses ?? Not to mention that they "pinch pennies" by omitting components on a 4090!!!??? How much must a GfxCard cost in order for them to 'include all components"... I think it's outrageous...
I thought the warranty stickers could not be enforced anymore. I know in the United States they cannot be enforced. Also, I do know from personal experience some companies asus will refuse to repair something under warranty if it has a simple, small cosmetic, scratch on the PCB. even on a corner near a screw away from any type of traces. For that reason, I’ve been buying all my graphics cards from Micro Center and buying the accidental coverage that way if anything happens especially during water block, installations or overclocking they cover it 100%.
Just out of curiosity, what does such a fix cost approx. and how long does it normally take you (for example on this fix) from the first mail until the customer gets the hardware back? Really appreciate your service and this channel!
Arent the warranty stickers illegal in europe? They can be valid way to decline rma only if there is physical damage I thought? ( havent watched the full video yet)
Not illegal, warranty stickers are irrelevant and they are like they do not exist. The buyer of this card have not challenged Inno3D because they know very well they wrecked the card by their hammer like treatment. But correct approach should be Inno3D rejected RMA with reason "mechanically damaged card". Not tampered sticker.
In the US they are not legal, in EU they are. At the end it is goodwill from the manufacturer if they accept RMA or not. In this case it is totally fine, that manufacturer declined the RMA, since there was even visible damage.
Mps may be better but Asus, MSI and founders, who use it, have more coil whine compared to gigabyte, Zotac and reference designs (like inno3d). Could be unrelated, though. I haven't done a research, so I wouldn't know for sure. But: I tried two gigabytes, Zotac and Asus and only Asus STRIX had very significant coil whine in certain games (cyberpunk 2077, for one). Ps: thanks for video!!!
modifying recent graphics cards these days is like modifying modern passenger cars, is not worth it. The Nvidia 3-4000 series have very good and large cooling. One good modification for cards is using 120mm fans and removing the shroud but that is also not worth it (due to good large fans of recent cards) unless you have defective fans.
I think the best practice after changing thermal pads is to put the cooler on with paste and then remove it again and check, if there is good contact everywhere.
The damage was really small. Probably not an issue really, but the owner most likely did all the damage himself. Very easy to accidentally drop a screwdriver..
They might have skimped out on some of the components but i have yet to see one of these fail that was not done by stupid user. will have to see how they will hold up in the long run though and ill probably have sold mine off by the time the warranty ends.
@@KrisFixGermanyIch hab da mal eine Frage, hab eine 3090 Ti, Karte wird bei 300W schon 70° warm, Hotspott liegt bei 100-103°, sprich ein Deltawert von 30+° würde ein wechsel der Pads bzw Thermalpaste die Temps wieder fixen, weil sie ansonsten funktioniert. leider überhitzt die Karte sehr, die Karte taktet dann runter und die Lüfter laufen kurz auf 100% LG
Tell to the custommer inno3d has bad overclocking potentional and uselles to use watterblock.. Only asus strix can do the job updated bios can go to 1000 watt.
Like your background music Theodore, good job with excellent details as always. I noticed some ripped points under the memory on the board, maybe the Inno3d is another good disciple of Gigabyte😜
Hello, I have a question, I have an AMD Radeon RX 6900 XT D41201 GPU, I did maintenance recently: I used kryonaut thermal paste and gelid extreme thermal pad 1mm. without the curvature, global temperature 81c and hotspot 95c, Vram 86 (I think), with the curvature: global 75c, hotspot 85 to 90c, Vram 75c. It's normal? what worries me is the temperature of the VRam.
wow, how in the world the silicon crystal crack but the card still working? i thought its already game over. Your customer must have been used all his luck for his card
Actual transistors are on the bottom side of the silicon crystal. It's all a matter of luck of course, sometimes a chip on the upper surface doesn't kill the chip though. Still, for any damage to not propagate through the entire thickness of the crystal is rare and extremely lucky
Mein Bruder hat das mit seiner GPU gemacht! Ich sagte ihm "Schweinchen! Sie haben gerade diese Karte in der Kammer vergast und ermordet, indem Sie nicht genug Wasser getan haben!"
So is there actually a chance that the memory and GPU chips came damaged from the factory? Not a great manufacturer! I ask because you mentioned that the client didn't test the card before trying to replace the cooler.
How can you spend that much on a piece of gaming tech and rought handle it is beyond me. I have installed a dozen of waterblocks and you just need to be carefull for 5 minutes.
Wow, the customer got really, really lucky. I would never buy that card. I have a strix 4090 oc. I'm not sure if it's any better... it was just the only one that was there at micro center. I really hope that Asus didn't cheap out on their 4090s. 😳
Komische Aussage von Inno3D. Ich habe eine Inno 4080 x3, hab Inno in den Niederlanden angeschrieben (Wohne da)wegen Garantie bei umbau auf Wasserkühler und dem Warranty Aufkleber. Per Mail wurde mir bestätigt das Inno das erlaubt. Wenn das Siegel beschädigt ist und man es als Garantiefall anbietet würde es nur für die Techniker bedeuten das die sich die Karte genauer anschauen würden weil sie geöfftet war. In diesem falle hier hätten die auch so die Karte nicht repariert wegen den beschädigungen am Chip und Speicher. Zum Glück gibts Leute wie dich !!! Greeeetz aus den Niederlanden
Ich vermute die haben die Karte untersucht und den Schaden gesehen den der Kunde verursacht hat. Dementsprechend die Reparatur verweigert, was ihr gutes Recht ist.
@@Arhey Könnte gut sein, evtl. war der Aufkleber mit dem Pfeil dann nur der Hinweis darauf, dass die Karte geöffnet wurde, und der eigentliche Grund dann die gefundene Beschädigung. Der Kunde wird den Grund wohl schon mitgeteilt bekommen haben, wir hier nicht unbedingt vollständig.
