I am a PBX operator in North Charleston SC--over night shift. I don't know how many times I get callers from the outside, that launch into their symptoms. I may have to interrupt and say: "Let me transfer you to..."
Thank you for this very insightful video. I have no PBX experience, but recently interviewed and got hired for this exact position. I do however, have over 20 years in customer service/call center support so this helped with me being chosen for this position. I start in 2 weeks and am so excited!
@@sabrinavallejo9111 I absolutely LOVE it! I score 97-100% on my monthly calls each month. I’ve been working as a PBX Operator at a level 1 trauma hospital for 4 months and it’s the best job I’ve ever had.
Where I work I used to operate a switchboard just like these. About five years ago we switched to the board being on the PC. I actually miss my physical switchboard.
Dominique Applewhite on average you can start anywhere from $9 to $14. It just depend on the company you're applying to, the regional area and of course, your experience.
I know I’m responding to your message years later, but I recently was offered $24 per hour based off of my previous call center experience. I start in 2 weeks.
