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Inside The London Hotel For The Super Rich | Inside Claridges | Our Stories 

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26 окт 2024

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@tinawidmer2395
@tinawidmer2395 Год назад
7 years ago I was at Claridges for afternoon tea. And I was amazed how our group was treated by the staff and everyone - and they were aware that we aren't rich or important. But they treated us like their most important guests. It was amazing and if I should be really wealthy one day, I know where I will stay when in London.
@Mkay999
@Mkay999 Год назад
That’s precisely why the comfortable stay there. It’s like saying you get a job at a major company and are surprised by the salary, room for growth and clients. That’s just the lifestyle. They treat every guest amazingly. That’s luxury
@disneylover6408
@disneylover6408 Год назад
Just to go there for the afternoon tea is a once in a lifetime experience for many
@edda682
@edda682 Год назад
@@disneylover6408 No. it's fake, terrible.
@DanihelMetalPromotion
@DanihelMetalPromotion Год назад
How much for the tea? 50 quid? 🤣
@nlfRItrAVagaJuroPRUFru
@nlfRItrAVagaJuroPRUFru Год назад
did you get paid to say that ?
@rowannaendose9178
@rowannaendose9178 Год назад
The butler that worked there since he was 16 is such a beautiful soul. God bless him.
@josephinewills8647
@josephinewills8647 8 месяцев назад
And He’s Irish ☘️🥂🥂🥰
@lucywebber3588
@lucywebber3588 8 месяцев назад
How do you know that? Unless you're going to say you know him
@user-ml9qc5hk1p
@user-ml9qc5hk1p 8 месяцев назад
@@lucywebber3588 Because he says the exact town in Ireland he's from, including the exact population?
@user-ml9qc5hk1p
@user-ml9qc5hk1p 8 месяцев назад
The old guy whose wife got keys asked where the 'good' butler was.
@VirtuelleWeltenMitKhan
@VirtuelleWeltenMitKhan 6 месяцев назад
and what a nice smile :)
@bogieboog
@bogieboog 8 месяцев назад
I loved the managers answer about the Melcher’s “last visit”. So polite in letting the interviewer know how utterly tasteless and ridiculous the question was.
@AaronJones-l3s
@AaronJones-l3s 8 месяцев назад
Exactly!!!
@dearestdennis
@dearestdennis 7 месяцев назад
But then they put at the very end that she passed away! Weird how that question was in this documentary, and then the answer to it a couple minutes thereafter.
@Vanceydress
@Vanceydress 7 месяцев назад
That interviewer had no class.
@VirtuelleWeltenMitKhan
@VirtuelleWeltenMitKhan 6 месяцев назад
the only thing I don't like about the documentary ....that question irgsss
@onemercilessming1342
@onemercilessming1342 6 месяцев назад
​. John Cleese tells a story about a London hotel where old ladies, alone in the world, check in to die and the hotel very discreetly has them quietly buried. They are called "The Old Dears".
@strawberrykun6136
@strawberrykun6136 9 месяцев назад
They kept trying to entrap the general manager with hard questions but hevonly replied with humility and humor
@christopherrobertsinclair
@christopherrobertsinclair 2 месяца назад
All a bit silly
@AADM.1
@AADM.1 Год назад
The hotel manager calculates every word. He is very smart.
@hollybauer739
@hollybauer739 Год назад
Quite German
@fuferito
@fuferito 8 месяцев назад
"How much does _magic_ cost?"
@shanghaiffgg
@shanghaiffgg 6 месяцев назад
yes he does, thankfully he has an incredibly charming Irish butler to face the clients
@MadalinaM-mt2lt
@MadalinaM-mt2lt 6 месяцев назад
Well,he is german😂
@sherryw1919
@sherryw1919 3 месяца назад
@@fuferito Like he's straight out of Central Casting right?! Brilliant. I had to laugh after his utterly _perfect_ response.
@jeremyrussell9712
@jeremyrussell9712 Год назад
As a hotel manager who has worked in London, Claridges epitomises everything that is traditional in British hospitality. What a superb dedicated team and a wonderful insight into their world of dedicated service to their guests in a very historical hotel.
@LMays-cu2hp
@LMays-cu2hp Год назад
That is very very nice. Thank you for sharing your thoughts about a great hotel there in London, UK
@javicaballero99
@javicaballero99 11 месяцев назад
Please boycott this hotel: it is owned by the dictatorial family from Qatar. Apart from all the classics (no freedom of speech, no free press, tortures…), LGBT people are persecuted and women are second class citizens. If all that is not enough, migrant workers from poor asian countries (Pakistan, Bangladesh, Nepal, India…) work there in near-slavery conditions , specially during the construction of the infrastructures of the recent football cup. Give your money to someone else. Javi Caballero (Spain).
@lkwarchitect
@lkwarchitect 10 месяцев назад
O o no l
@factcheckersbranch
@factcheckersbranch 8 месяцев назад
Do you think with it traditions. It would open it's doors to the poor and homeless. Feed the poor and homeless? Places such as this are good examples of social injustice. And should be shut down.
@factcheckersbranch
@factcheckersbranch 8 месяцев назад
​@@javicaballero99Sir establishments such of this are symbols of more than just what you have quoted. They are symbols of social injustice and should be treated as such.
@coolersmoke
@coolersmoke 11 месяцев назад
"How much did it cost to put up all these Christmas decorations?" Thomas: "Shouldn't that be a little secret? How much does magic cost?" - What a charming, diplomatic man he is :)
@paulgerrard9227
@paulgerrard9227 9 месяцев назад
It is crass to mention cost.
@tryan7
@tryan7 8 месяцев назад
​@@paulgerrard9227It was very rude of her to ask. 🤫😉
@CrimFerret
@CrimFerret 8 месяцев назад
Just enjoy it and enjoy seeing others enjoy it. The saddest people are those who know the price of everything and the value of nothing.
@anitahandford4691
@anitahandford4691 7 месяцев назад
I love him!
@nizniz7941
@nizniz7941 6 месяцев назад
​@tryan7 obviously it costs four arms a leg & one heart. But the standard they set and clientele that stay at clariages expect nothing less
@mommabear5059
@mommabear5059 Год назад
So many great employees who take pride in their work, but the butler really touched my heart. What a warm and cheerful soul.
@albertafarmer8638
@albertafarmer8638 Год назад
Yes he could be a Christian.
@javicaballero99
@javicaballero99 11 месяцев назад
Please boycott this hotel: it is owned by the dictatorial family from Qatar. Apart from all the classics (no freedom of speech, no free press, tortures…), LGBT people are persecuted and women are second class citizens. If all that is not enough, migrant workers from poor asian countries (Pakistan, Bangladesh, Nepal, India…) work there in near-slavery conditions , specially during the construction of the infrastructures of the recent football cup. Give your money to someone else. Javi Caballero (Spain).
@albertafarmer8638
@albertafarmer8638 11 месяцев назад
@@javicaballero99 Hi, do they have Bibles in their rooms? We boykott hotels that don't have Bibles available in their rooms.
@princessdejanay2418
@princessdejanay2418 11 месяцев назад
They were removing the bibles just whist the Muslim princess was there.@@albertafarmer8638
@javicaballero99
@javicaballero99 11 месяцев назад
@@albertafarmer8638 . Ask them.
@guywill7875
@guywill7875 Год назад
I can see why the General Manager has his position. He totally respects the guests and the staff and the building itself. This is the epitome of civilized living.
@Valaryant.
@Valaryant. Год назад
Isn't it marvelous?, respect for ur fellow people and respect for ur surroundings can make such an enormous difference, such a basic concept, and yet so few apply it.
@swgl2245
@swgl2245 Год назад
He did have an optimistic outcome on everything and everyone. Wish more managers and top dogs treated their employees and clients this way.
@LGPanthers1
@LGPanthers1 Год назад
@@Valaryant. Apply that logic to Baltimore, Chicago, East St. Louis, Houston, Detroit, etc and figure out what we're actually talking about here
@IwasBlueb4
@IwasBlueb4 Год назад
It's fake
@IwasBlueb4
@IwasBlueb4 Год назад
@@Valaryant. It is not real ...He is very fake. He has to appear respectful, to keep his job
@carlena4300
@carlena4300 Год назад
Its amazing that the rich and celebrities guilt ordinary people about waste and the environment when they are going around having hotel rooms redecorated because they don't like the colour scheme.
@fayecox9401
@fayecox9401 Год назад
Well said there hypocrites
@noongourfain
@noongourfain Год назад
Proof they are just ordinary people really....always judging others and ect.
@theofarmmanager267
@theofarmmanager267 Год назад
Naive. We, you included, are all hypocrites. We criticise others for needless spending when each of us have far more possessions than we actually need. Very, very few spend only what they need to spend; we spend what we can afford - very different propositions. Every time you are spending a pound that you don’t need to - a piece of clothing wanted but not needed; a piece of food desired but no more nutritious than an other - you are contributing to waste and destruction of the environment. Of course, if you didn’t buy that jumper made in Bangladesh or those prawns farmed in Thailand, the workers there would be out of work and destitute. I’m too old now and too cynical through experience to believe that the world will ever be different or that ordinary people have any power to change what goes on. The real power lies in the cabal of financiers and politicians who are the supreme hypocrites and exploiters of humankind.
@juiceyjayne1
@juiceyjayne1 Год назад
It is what you might call TYPICAL narcissism my lovely haha 😂
@cheryl5994
@cheryl5994 Год назад
WHO ARE THE CELEBS THAT APPARENTLY "GUILT US" ?
@kiki0girlify
@kiki0girlify Год назад
I love how horrified the head manager looked at the thought of their oldest guests’ last stay (due to age). He clearly loves those kinds of guests as they are like family
@i.m.7710
@i.m.7710 Год назад
That was a terrible question to ask!😢
@FionaEm
@FionaEm Год назад
A really tacky question, for sure.
@orchidmsc
@orchidmsc Год назад
There were several questions that the interviewer tried to get "the scoop" from different employees but ultimately failed. Staff is well-trained in that sense.
@douglassauvageau7262
@douglassauvageau7262 Год назад
I like the butler's response to the question of jealousy. Why be jealous when you can be jolly?
@2011lock
@2011lock Год назад
i looked at the comments just to see if anyone saw that too ahhaha he looked so shocked by the questiion (and rightly so tbh)
@karibear6504
@karibear6504 Год назад
As a former hotel manager, I am incredibly impressed with the staff at this hotel and stunned by the lengths this manager goes to in order to ensure his guest's every need is anticipated.
@firstchoice4527
@firstchoice4527 3 месяца назад
Me too!! but as a normal guy watching this on youtube... who the f**k do some of these celebrities think they are???
@stevefarrugia-dc7qt
@stevefarrugia-dc7qt Месяц назад
yes, they really excel with details.
@Tameasa
@Tameasa Год назад
This entire episode was worth the last few minutes of knowing the Melchors. Such lovely people and how kind of them to allow us to see a glimpse of their stay at Claridge's. It was sad that she passed and I looked up that he passed in 2015.
@pingman2
@pingman2 Год назад
Thank you for doing the research on the passing of Mr Melchor , as I watched the tale end of this video and the last few moments of Mrs Melchor, I wondered what would become of her Husband. Thank you for that bit of information.
@gisleyalves7757
@gisleyalves7757 Год назад
11
@areguapiri
@areguapiri Год назад
I prefer not hearing that information.
@dazem8
@dazem8 Год назад
I loved how they joke with the staff too. We so often assume the rich are snobby jerks who are out of touch with normal people... but not the Melchors. So humble and friendly. RIP to that lovely couple.
@_kachapin
@_kachapin Год назад
I looked it up too, and realized this production is not recent, the wife died in 2012
@sherrydenny7158
@sherrydenny7158 Год назад
If you are in the business of serving in this type of environment, this is the place to be. I am only 3 minutes and 38 seconds into the video and I absolutely love the General Manager, Thomas Kochs' approach to his job. Thank you for opening up your doors to us Claridges. To the crew that made this possible, Thank you, Thank you.
@aculligan56234
@aculligan56234 Год назад
What about the he baldy fella abusing the bar man and the female bar tender. I'd knock him out if he spoke like that to any staff member.
@antonyleemulvey8226
@antonyleemulvey8226 Год назад
Thomas Koch no longer works at Claridges. He is now the General manager of Corinthia London
@staceytroffer8287
@staceytroffer8287 Год назад
@@antonyleemulvey8226 that’s too bad. He really “fit” at Claridge’s.
@jasonu3741
@jasonu3741 Год назад
@@staceytroffer8287 Maybe it was the fart at 5:45 that drove him away
@DebbieHill-kl9hu
@DebbieHill-kl9hu Год назад
Led me to think
@folliesofmen2628
@folliesofmen2628 Год назад
Didn't realize this was filmed 10 years ago until the end. Hope Claridge's is still doing well after the pandemic. The staff seemed genuinely nice!
@user-yq7oo1uj3f
@user-yq7oo1uj3f Год назад
The rich only got richer during that period, so i’d say they’re doing just fine!
@guiltdesignator5333
@guiltdesignator5333 Год назад
It's all an act for the guests with the staff, I worked in a high end hotel in a very exclusive resort and only the deputy manager was genuinely kind and nice 24/7
@biziluxgames8924
@biziluxgames8924 Год назад
did you not see the TV's in the rooms lol?
@keyquestions
@keyquestions Год назад
@@biziluxgames8924 😂
@minnielee3399
@minnielee3399 Год назад
@@user-yq7oo1uj3f Yep and the poor have got poorer too.
@shelbylynn4219
@shelbylynn4219 Год назад
Michael Lynch, what a an absolute gem of a human being. Such a soft spoken, kind, humble, hard working and genuine soul.
@Beth-pf6oo
@Beth-pf6oo Год назад
12:34 "Ann are you like this at home?" "No!! I have a dog!" 🤣🤣🤣🤣🤣🤣 perfect delivery! I love how professional all of these people the second they are on the job 👍
@handler_011
@handler_011 Год назад
5:45 - 5:48 I heard fart
@blurdreamer
@blurdreamer Год назад
@@handler_011 😂
@ZiggyZeee
@ZiggyZeee 2 месяца назад
Wasn’t the biggest fan of hers from the start, despite knowing how ridiculously hard it is to have her job, but after hearing that response, I immediately knew she was a genuine person 😂
@jamilyakovacik570
@jamilyakovacik570 Год назад
"Every time someone visits you need to create a reason to visit again" - great advice for hospitality business!👍❤️
@rachelbaziak4159
@rachelbaziak4159 Год назад
Not only that but you need to make them feel special at all costs.
@belle3055
@belle3055 Год назад
Easier when💰 is involved
@judyfenske1429
@judyfenske1429 2 месяца назад
Maybe. Not necessarily. Manners should count everywhere!​@@belle3055
@OnlineSchoolofEnglish
@OnlineSchoolofEnglish Год назад
I thought this was going to be yet another infomercial, but I was so wrong! This documentary has so much heart and thought put into it that it actually captivated me, and watched the whole thing until the end without moving from my chair. The dedication and thought that go on behind the scenes at Claridge's are incredible! Thank you.
@organicsludgeqt7037
@organicsludgeqt7037 Год назад
Their advertisement worked then.
@kristoffernilsson6043
@kristoffernilsson6043 Год назад
@@organicsludgeqt7037 Sure, but they do this anyway. Its a worldclass hotel :D
@angelicasmodel
@angelicasmodel Год назад
I like that even though this was essentially publicity, the film maker still asked questions about wealth that made the rich people squirm a little.
@Mutiny960
@Mutiny960 Год назад
It was an informercial. Claridge's paid alot of $$$ to make this film. You are their target audience, dumb and easily fooled by a veil that's thinner than tissue paper LOL.
@Mutiny960
@Mutiny960 Год назад
@@angelicasmodel Squirm??? You really think these particular guests and questions were not Pre-approved, with the answers carefully written out beforehand by the General Manager and his staff? In a Hotel that pays so much attention to detail that they will take pictures of the room arrangement and bedsheets in order to recreate it when the guest comes back? Wow....what's wrong with you?
@hannahh5038
@hannahh5038 Год назад
I started watching this ironically and didn't expect it to become such a heart warming doco.
@kikivolauvent1
@kikivolauvent1 Год назад
What I find striking is how very well mannered, calm, polite and cultivated everybody is. Not a loud word - wouldn‘t it be a wonderful world if only everybody could be well mannered?
@TheSanjay151
@TheSanjay151 Год назад
Can the same treatment towards middle class people and poor? Or is it just rich?
@riyadougla539
@riyadougla539 Год назад
Exactly my thoughts. Old school manners.
@existentialdemo
@existentialdemo Год назад
it's a hospitality industry. The requirement of the industry is politeness. I don't understand why you would find it striking that the top in the business would have perfected politeness?
@kikivolauvent1
@kikivolauvent1 Год назад
@@existentialdemo because polite manners have sadly become a rarity. Of course they make their money with serving their guests, but I see their relentless willingness, at all times, to give their best to their guests. To me it's a great gift. But maybe you never have a bad day?
@1day2dayme
@1day2dayme 11 месяцев назад
​@@TheSanjay151I don't think having good manners must be tied to only being nice towards the rich. We as humans have the potential to all be polite and civilised to each other but it takes some education and cultivation. If a human being is raised by rude parents, and doesn't have self-awareness and learned nothing about manners from school, surely he or she will be rude to others.
@AlbinoCrow
@AlbinoCrow Год назад
Never thought luxury can be this wholesome and made with very empathetic people who love their job. I know I will probably never experience this type of luxury but I am so happy for them.
@judeirwin2222
@judeirwin2222 Год назад
People who love, not loves.
@IwasBlueb4
@IwasBlueb4 Год назад
Ahhh, that's so sweet
@Kidsfun-o3i
@Kidsfun-o3i Год назад
Never said never. You can one day live that life too I'll definitely pray for you to have it all and more dear 🙏
@susanalarwer914
@susanalarwer914 Год назад
@@Kidsfun-o3i Your words are so beautiful n encourageing; I wish I could be your personal friend to always receive such kind words 😍🥰💝. ~Suzy~
@helenab9973
@helenab9973 Год назад
We can't really say how these people really are. They all look nice and kind to each other because they know they were filmed and they show their best face, but is it always like that? Especially clientele. I imagine many rich guests are snobs who shout out orders or complaints without any consideration for the staffs' feelings.
@brocktoon8
@brocktoon8 Год назад
What I most enjoyed about this documentary is that apparently Claridges, which is defined by its staff just like every business, provides an old school, characterful experience. It's people like the elevator operator and the butler who make Claridges special and would be reasons for me to patronise it as opposed to a more flashy, trendy place. And little touches like the tradition of giving their oldest guest the keys and keeping Sam's personal dog bed in storage for his next visit. They could just give him any old dog bed on rotation with other dog guests, but his own bed would maintain his own smell, even if washed, and make him feel more at home. That's a special touch. Even though its guests are extremely rich, the hotel does not eminate the tacky "Russian billionaire" vibes that are so prevalent these days. Not crazy about that year's Christmas tree with those seedy dolls, that was tacky imo. But Claridges is clearly still a gem.
@misst.e.a.187
@misst.e.a.187 Год назад
Yes, those dolls on the christmas tree looked sinister to me
@melg6834
@melg6834 Год назад
Tacky uCROWnian for the matter...🥳
@TheCristianotube
@TheCristianotube Год назад
I was surprised to learn that the lift operator is from madeira island. I'm from madeira island myself. Well the UK has many portuguese people living and working there, and many english people come and have been coming to madeira, for many years. Some retired english folks also come to madeira to live. This Claridges looks like the ultimate luxury experience. I wish I had the means to stay there someday!
@mariapap8962
@mariapap8962 10 месяцев назад
I agree! Those dolls looked looked dreadful!
@erickjohnson1691
@erickjohnson1691 8 месяцев назад
I worked for three years in a prestigious 5- star hotel in Chicago years ago. We were trained and inspired to serve our guests like this. We were also expected to uphold extremely high standards in our roles. Royalty, celebrities and politicians were the norm. We were instructed never to tell a guest no to any request. Whenever a guest walked past us, we stepped aside and let them pass. We always address them by their last name with Mr. And Mrs. We were not allowed to requests autographs or show any excitement when meeting famous people. It was all about showing class and respect remember bringing products to actress Michelle Pheifer and Justin Bieber. JLo, Mariah Carey are just a FEW of the famous people who stayed where I worked. This hotel was for years and still is the top hotel in the city. That job taught me a lot about having social graces and being dignified. I would pay to stay there because after staying in mediocre hotels since then, I realize how important it is to feel important and make others feel important.
@SebastianGarcia-jx8lv
@SebastianGarcia-jx8lv 3 месяца назад
Is it The Langham, Peninsula or The Drake?
@abelmorenorubio4022
@abelmorenorubio4022 2 дня назад
Just curious uf the workers were paid decent there?
@senchaholic
@senchaholic 8 месяцев назад
As someone who like to obsess over details, this is so fascinating. I fantasized about working there. To not be told "you care about detail too much". I love this.
@armitagehux8190
@armitagehux8190 Год назад
I stayed in a really small family-owned hotel and had the best experience of my life. Far from luxurious but the people working there were so friendly and ready to help, just like at Claridge's!
@joycetam3239
@joycetam3239 Год назад
what's the name of it?
@loredanadincu4300
@loredanadincu4300 Год назад
People at Claridge's are paid a tone if money. That's why they act that way. Those at the hotel you where don't. They do it because they really care, while the Claridge's staff are trained to act that way and are paid a lot for it. There is a difference.
@sherrylawrencelewis2544
@sherrylawrencelewis2544 Год назад
Details please 😮😮😊
@michellekeith5602
@michellekeith5602 Год назад
What a beautiful hotel. But I have to say that it is the attention to detail and the sincerity of the staff that has absolutely taken me. They make a hotel stay more of a welcome home and everyone is someone important. Well done! Well done!
@javicaballero99
@javicaballero99 11 месяцев назад
Please boycott this hotel: it is owned by the dictatorial family from Qatar. Apart from all the classics (no freedom of speech, no free press, tortures…), LGBT people are persecuted and women are second class citizens. If all that is not enough, migrant workers from poor asian countries (Pakistan, Bangladesh, Nepal, India…) work there in near-slavery conditions , specially during the construction of the infrastructures of the recent football cup. Give your money to someone else. Javi Caballero (Spain).
@yaszit2210
@yaszit2210 8 месяцев назад
The GM is such a diplomat… Such grace … and good leadership… even with that horrendous questions asking if he wonders when it will be the older couples last visit! I could not believe that question but he handled it so well…
@main2333
@main2333 Год назад
The butler is a kind soul. They are so lucky to have a loyal and dedicated team member.
@KarlRock
@KarlRock Год назад
What I liked was the cheery staff. They’d make the stay lovely I’m sure.
@slaughtii
@slaughtii Год назад
U here @KarlRock ? Love ur content btw ;)
@littoww
@littoww Год назад
Fancy seeing you here
@javicaballero99
@javicaballero99 11 месяцев назад
Please boycott this hotel: it is owned by the dictatorial family from Qatar. Apart from all the classics (no freedom of speech, no free press, tortures…), LGBT people are persecuted and women are second class citizens. If all that is not enough, migrant workers from poor asian countries (Pakistan, Bangladesh, Nepal, India…) work there in near-slavery conditions , specially during the construction of the infrastructures of the recent football cup. Give your money to someone else. Javi Caballero (Spain).
@entertainmentyoutube3606
@entertainmentyoutube3606 10 месяцев назад
The butler was very sweet
@mariapap8962
@mariapap8962 10 месяцев назад
​@@javicaballero99 You've made your point. No need to repeat it under everybody's comment. So tiresome!
@normacoope8239
@normacoope8239 Год назад
My Dad served his cooks apprenticeship at Claridge's before WW11, enlisted in RAF and returned to claridge's after the war and was there until we came to South Africa in 1955. A great start to his career.
@lehon481
@lehon481 11 месяцев назад
How amazing! Your dad truly sounds like a respectable figure in history.
@whyitmatterstome
@whyitmatterstome Год назад
All the luxury helps, but great service is really what makes this such a luxurious experience for the guests. The best managers understand that the following concepts are the key to success: anticipation - empathy - sensitivity - willingness - and no half measures. This is what separates the best from the rest. Any retail or service based business can learn from this model, and it really doesn't cost anything to adopt this attitude. I was a manager for a high end retail chain, and my stores were always the top producers in the region. Every other manager wondered how we accomplished this year after year - they argued that it was the location of the store or some kind of underhanded trick. Finally, I was promoted to a district manager, and then all the stores in the region finally they understood why.
@cassieblackmoore2776
@cassieblackmoore2776 Год назад
I love the 81 year young model. I am 59 and she has been in my eyes always. What made her famous to me in her later years is her class and dignity and a touch of respectful flirty fun she brings to a room. I also found in this documentary that even though we are talking about somewhere not attainable for your average person, everyone who works there seems so kind and very nonpretentious which is hard to find. In my younger days, I stayed many ni e places but now I realize this is a whole new level. Great job to you all. I'm so impressed with everyone's grace and style. Who knows I'll put it on my bucket list as these are some of my favourite things to do, fly, hotel and great food. Sincerely all the joy to you all in 2023.
@misst.e.a.187
@misst.e.a.187 Год назад
She's 91 now, born 1931
@Desuetus
@Desuetus Год назад
If you are looking for a stereotypical image of elegance and class, she's it.
@Sunflower-lv9iu
@Sunflower-lv9iu Год назад
I said “wow” when I saw her, she’s so beautiful and elegant!
@Sunflower-lv9iu
@Sunflower-lv9iu Год назад
I googled her younger pics, I think her looks improved with age! She aged like fine wine.
@gennisparry4352
@gennisparry4352 Год назад
@@misst.e.a.187 I wonder how she looks now and if she’s feeling any sort of pain, if she’s able to walk by herself. Do you know anything?
@lilian.embucgo
@lilian.embucgo Год назад
I found the General Manager very interesting to listen to. I thought some of the questions were quite probing, and I thought he answered them very gracefully. I image he is incredibly formidable to work for, but he seems well suited to his work. I think it is key that he says you have to enjoy the work- that recognition shows that he understands the balance of the luxury he serves and the effort needed to achieve that feeling.
@madeyed2702
@madeyed2702 Год назад
I don't why, but I cried when I learned of the gentle lady passing. She reminded me so much of my grandma. Gentle, kind with great sense of humour. Thank you for sharing the inside story. Kudos to the Claridges' staff for their work ethics. A rarity for today world.
@ancienttways
@ancienttways Год назад
Because ur an idiot .. she lived a lovely long life with a husband that clearly adored her & incredible wealth that allowed them for over 40 years to travel & experience complete opulence luxury that most of us will never know ..
@madeyed2702
@madeyed2702 Год назад
@@ancienttways I am not crying for her -- and it didn't matter to me if she was rich or poor. That's her life, not mine. I cried because she reminded me so much of my grandma who I loved dearly and had just recently passed away. She was not rich, but such a kind and warmth hearted person. I am not even sure why you need to call me an idiot as I am not offending anyone - just sharing my sense of loss at that moment.
@KoriEmerson
@KoriEmerson Год назад
I adored her. She is the reason I'm not afraid to go grey. I adore her.
@MissJellybean
@MissJellybean Год назад
@@madeyed2702 i’m sorry for the loss of your grandmother. I get to see my grandmother in two days and I haven’t seen her in over 3 years, I’m also meeting my niece for the first time, she turns three this weekend. Covid stole precious time from us and kept me from going home to visit. I am 41 and extraordinarily lucky that she is still around. I will be giving her extra hugs and kisses from you and your grandmother. You’re very lucky that you had such a wonderful grandmother and I’m sure she would be very proud of you for your empathy and your remembrance of her. Sending hugs your way.
@madeyed2702
@madeyed2702 Год назад
@@MissJellybean Thank you and yes, do give her a huge hug. Time is very precious..
@rossan1101
@rossan1101 10 месяцев назад
Thomas is clearly the star of the Hotel, what a superb management skilled man he is!
@michelle-io9dc
@michelle-io9dc 5 месяцев назад
He left claridges back in 2015, he now manages Corinthia London
@broadwaybibliophile1802
@broadwaybibliophile1802 Год назад
I love watching documentaries about rich people because every so often you get a gem of a line like "keeper of the lift"
@heathermunoz6282
@heathermunoz6282 Год назад
How could you not adore the Melchor's. Heartwarming to see their 40 years of joy with the hotel and staff. I hope this stunning historic hotel continues to thrive. The staff are the loveliest as they come. They're truly special ❤ Please weathy people continue to stay here 🙏
@matthewdar886285
@matthewdar886285 Год назад
The attention to detail, the helpful staff, the hardworking employees. It’s amazing. The Melchior’s going there for 40 years is a testament to how meticulous and outstanding the Claridge treat there guests. Well done.
@lalouloune6156
@lalouloune6156 2 месяца назад
There are a lot of amazing hotels in the UK. I for most of them had great experiences.
@chrissy6005
@chrissy6005 7 месяцев назад
Some of the guest's demands are absolutely crazy. Respect to all the staff.
@IngenerateIngenue
@IngenerateIngenue 2 месяца назад
Yes, money buys you self-centredness.
@aaoa666
@aaoa666 Год назад
I gave off a hearty laugh at the night-houskeeper, with her comment about the luggage. Fun but relatable, and have heard it from every housekeeper I've ever worked with. While I'll never work at a hotel of this level and quality, the passion these people exude, and the dedication to their part in the whole is magnificent. Like the gentleman in the elevator, just magnificent. Truly stunning example of service and discretion to the guests - whilst caring for the welfare of staff.
@cricket8438
@cricket8438 Год назад
I love the manager. So sweet, caring , and discreet.
@mares3841
@mares3841 Год назад
🔆
@peterpiperpicksapeck
@peterpiperpicksapeck Год назад
Thats what he is paid to do!
@cricket8438
@cricket8438 Год назад
@@peterpiperpicksapeck true but some managers at luxury hotel are not.
@margaretbarclay-laughton2086
Thomas Kochs now manages the Corinthia
@jamesdelatour2266
@jamesdelatour2266 Год назад
@@margaretbarclay-laughton2086the conrinthia is fabulous. A bit of a maze down to the spa but gorgeous architecture and interior design.
@rubyred1120channel
@rubyred1120channel Год назад
I thought I would get annoyed watching such a long video about a hotel but the way this video was done and showed the different staff and guests was really wonderful! I watched all the way to the end. Thank you.
@iAmberRenee
@iAmberRenee 5 месяцев назад
“Life is very short. We are only passing through” this film was exceptional! ✨
@heidim6468
@heidim6468 Год назад
Carmen is so beautiful at 80 she looks so young. She is so elegant and wonderful. Thanks for showing your hotel.
@katrinaolson6110
@katrinaolson6110 Год назад
I have had the pleasure and honor of staying at Claridges, and every single person working there are exceptional, they are kind, polite, helpful, and just wonderful. I love staying there.
@judeirwin2222
@judeirwin2222 Год назад
Katrina Olson, “every single person there IS exceptional “, not are.
@jo-mp4kx
@jo-mp4kx Год назад
@@judeirwin2222 That's why @Katrina Olson has been to Claridges and yous haven't Oops did I say yous and not you😆
@nicolabaddeley631
@nicolabaddeley631 Год назад
Related to Olson twins?
@paintitblack9712
@paintitblack9712 Год назад
@@jo-mp4kx 🤣
@katrinaolson6110
@katrinaolson6110 11 месяцев назад
​@@jo-mp4kxyous be nasty. It was a typo.
@glendagai
@glendagai Год назад
Just stayed at Claridges in October . This is my second visit to this lovely Hotel. There really are not words for this experience! One of my favorite hotels in the World.
@louisianna5524
@louisianna5524 Год назад
Where'd you stay in the basement lol there's no way I could ever stay there.. You're very lucky 🍀
@glendagai
@glendagai Год назад
@@louisianna5524 I know right? There are rooms that are more reasonable than the suite you saw. Another fabulous hotel is the royal crescent in Bath. I was there doing a Jane Austen tour .
@ryanking7787
@ryanking7787 Год назад
Lend me £1m please :D
@akashshukla4044
@akashshukla4044 Год назад
​@@glendagai perfect baby
@freelancelady
@freelancelady Год назад
I would not say it…some people are just getting by…all this luxury is unnecessary…😢😢😢
@hskwek
@hskwek Год назад
This sharing of how each and individual staff thinks, cares, love their customers and their jobs is beyond words. I feels every of their effort. I would love to be in this hotel one day, someday if I ever step into LONDON again.
@MarkusTronsg
@MarkusTronsg Год назад
I enjoy videos such as this. I respect the hard work and attention to detail. There is, though, the implication that wealthy and important people are intrinsically more sensitive and deserving of care. I would like to see more of this work ethic everywhere and have kindness and courtesy extended to everyone, regardless of class.
@MayThereBeWorldPeace
@MayThereBeWorldPeace Год назад
Who is implying the rich are more sensitive and deserving? They may think they are more deserving, everyone knows they aren't but if they can pay up, people will bow to their wishes. That's all. It's nothing new in life. Money will buy you almost anything. If I were rich I would love to treat myself and others to this beautiful hotel at least one night. I am not rich and I am not jealous or bitter that others are. All I care about is that people treat each other kindly no matter how many coins jingle in their pockets.
@samanthahadwin
@samanthahadwin Год назад
@@MayThereBeWorldPeace I agree!
@awakeningEmpath
@awakeningEmpath Год назад
outrageous wealth buys sycophants & grovellers
@awakeningEmpath
@awakeningEmpath Год назад
fit for entitled royalty, run by neurotic queens
@julianskinner3697
@julianskinner3697 Год назад
I would like to see the very wealthy paying more tax.
@katherinegeddie7687
@katherinegeddie7687 Год назад
What a wonderful hotel! The caring staff, attention to detail, and decor make it more of an elegant home. I know they guard their clients privacy, so I am thankful for this glimpse. I shall never be in a position to stay there, but it is lovely to see a glimpse into another world.
@doonewatts7155
@doonewatts7155 Год назад
A lovely way to experience a hotel is to pop in for a tea or coffee in the lounge. Still not cheap but so worth it
@renataostertag6051
@renataostertag6051 Год назад
@@doonewatts7155 We did in 1996! We really liked it.
@lulusmith4877
@lulusmith4877 Год назад
Are you serious? Even if I was extremely wealthy I wouldn't stay their what the heavens for to be one of them and join the privileged ppl that think they are entitled to live in extreme luxury I certainly could and would spend my money on thing's more convenient l and less selfish like giving to the most unfortunate ppl on this planet
@a81758
@a81758 Год назад
@R.I.P GHOST You can do both. I do not have their money, but they have worked hard for it. Who's to say they don't give to the less fortunate?
@doonewatts7155
@doonewatts7155 Год назад
@@lulusmith4877 Snobbery is a two way street and it sounds like yoy are an inverse snob. Consider how many jobs they are creating both inside the hotel and within London's tourism industry. Ah but the hotel staff aren't paid well enough? If working in hospitality is you thing there is a great buzz to it.
@jimmcculloch3786
@jimmcculloch3786 Год назад
This was fantastic and thank you to Claridges for letting us behind the scenes :)
@michaela7100
@michaela7100 Год назад
Shutup Jim
@kmrose
@kmrose Год назад
@@michaela7100 It's not about the rich guests. It's about the people behind the scenes. That's why I'm watching.
@zarahalora7567
@zarahalora7567 Год назад
@@michaela7100 shut up micheal
@gigigiseleworld
@gigigiseleworld Год назад
Luxury hotels are a sweet treat once and a while "!.
@Jizzlewobbwtfcus
@Jizzlewobbwtfcus Год назад
@@gigigiseleworld a treat 98% of people won't ever see a lifetimes of money for
@lasabiaa
@lasabiaa 11 месяцев назад
The last couple was a delight. They live their couple life in style. God bless them
@Beepscat1
@Beepscat1 Год назад
I've stayed at Claridges and it was FABULOUS. Everything was perfect. The highlight of my stay was seeing Mick Jagger in the lobby!
@laneythelame
@laneythelame Год назад
Now that i kno what its lime im jealous! But glad to still get a glimpse
@jenniferlisow2901
@jenniferlisow2901 Год назад
What an honor & privilege it would be to stay at this hotel. The level of care, attention to detail, pride, and warmth the employees give there is wonderful. I can understand why wealthy guests continue to return to Claridge like the elderly couple at the end. It does seem like a magical place to be at Christmas.
@IwasBlueb4
@IwasBlueb4 Год назад
An honour and privilege >??!!
@TheMoodyshyte
@TheMoodyshyte Год назад
Not an honor & privilege - you just need loads of money. Personally I think it's obscene!
@glittervvang8270
@glittervvang8270 Год назад
look at the rooms. i know this is an older vid but they have the same appliances as a holiday inn. beyond the decor etc which i wont argue is great, people are just paying to stay because of the name
@check2000
@check2000 Год назад
@@glittervvang8270 ofc name and location
@TONYCOV881
@TONYCOV881 11 месяцев назад
​@@glittervvang8270And because it is hospitality of the highest quality.
@BigBeardBuilds
@BigBeardBuilds Год назад
There is a hotel called the Hayfield Manor in Cork, Ireland, that I'm reminded of seeing this. While they are a 5-star, they charge 'only' upwards of around 100 euro a night but they are just as friendly and helpful. I've stayed there a few times and it's straight up the best hotel I've visited it my entire life. I was once forced to stay overnight without gear because of a canceled flight and not only did they supply toiletries, they had a cocktail waiting for me in my room for my inconvenience and they also made sure to arrange transport to Dublin when my flight was erroneously rebooked to that airport, while all of this was the responsibility and duty of Aer Lingus (but they were just rude to me to boot). They even wrote me a nice card to send me on my way with a packed breakfast the next (early) morning.
@AnnaMaledonPictureBookAuthor
@AnnaMaledonPictureBookAuthor 7 месяцев назад
Wow!
@Weight-Loss..
@Weight-Loss.. Год назад
This video showcases the impeccable service and timeless charm of Claridge's. It's a place where every guest feels like royalty!
@cathtf7957
@cathtf7957 Год назад
Some pretty jaw dropping questions were put forward. Shows how they can keep their cool no matter what. Nice staff!
@offnl13
@offnl13 Год назад
was shocked myself
@christopherwright5277
@christopherwright5277 Год назад
The most important word that can be applied to the staff at Claridges is 'dignified'. Dignity is the overarching quality that is demonstrated right from the General Manager all the way through to the housekeeping staff. Pride in the job is very evident and without pretentiousness. This is in tremendous contrast to the sad and vulgar behind the scenes antics in both The Savoy and The Ritz documentaries. The guests at Claridges also were blessed with dignity quite unlike the 'nouveau riche' prancings of those at the other two hotels. A very enjoyable insight into the work of a prime quality institution. Thank you.
@TheDAT573
@TheDAT573 Год назад
I love everything about the Claridges Hotel. The staff is amazing, their goal is to make their guest feel welcomed, comfortable, and relaxed, and they do a great job of it. Everything is just absolutely lovely from the rooms to the chandeliers, and the food. Wow! Just fabulous. Even Sammy, the Spaniel loves it.
@zoeyrochellezhombie829
@zoeyrochellezhombie829 11 месяцев назад
It's sad you think the staff is amazing when EVERYONE should act like this.
@andriajerner9837
@andriajerner9837 8 месяцев назад
"You have to like people and you have to like to serve." What would happen to the world if we all would live this mantra!
@juliestapleton589
@juliestapleton589 2 месяца назад
Ask a politician! 😅😅
@concernedpatriot7694
@concernedpatriot7694 Год назад
How very much I enjoyed this. I can't think of anywhere nicer to stay than Claridges, other than, perhaps, with my mother and father again, slipping back into the fifties and our happy (and much smaller!) home with the most wonderful maid who loved us as much as we adored her. The warm affection and respect staff had at this wonderful establishment for their guests made this a very special experience. Long may it all continue. Ultimately, as Thomas the butler declared, we are all passing through.... and life is what we make it.
@HR-dz5vu
@HR-dz5vu Год назад
The key takeaway for me from watching this is it's the people who make the difference and experience a pleasure. The welcome notes for guests, checking rooms for faults and cleanliness etc. This is what we all want as guests, but unfortunately do not receive. This is why high net worth individuals are willing to pay a top rate for this service.the rooms are lively but its the same old timber, mortar and bricks underneath.
@mujerdehoy3425
@mujerdehoy3425 10 месяцев назад
@HR-dz5vu … que quiere usted decir con que abajo hay maderas, ladrillos, martillos ?
@helenfotopoulou5125
@helenfotopoulou5125 Год назад
I think the craziest part is how all the staff members and travel agents etc seem well aware of how utterly insane the demands of their clients look like to the average person. They have this smile at times that says "I wish I was making this up". But they truly love the job. Otherwise they wouldn't stay in it.
@donnamiley6778
@donnamiley6778 Год назад
This was so interesting. Almost like a completely different world. It's on the bucket list now. I feel like I could've kept watching and watching.
@CARTER.J
@CARTER.J Год назад
@55:03 my heart sank and I actually said “No!” Out loud before the message of her passing was on the screen, I’m glad they enjoyed their visits and I am sure it was likewise, may she be returned to the earth and rest in peace…….. They should totally frame and display her keys with a plaque that says something nice to reflect the hotel’s relationship with her and her husband….
@MayimHastings
@MayimHastings Год назад
Same! The Melchor's were so sweet and classy! It makes me happy that such caring, humble people like them got to be treated as they deserved. May her memory always be a blessing. And a happy New Year to you 🙏🥰
@tdhale4232
@tdhale4232 Год назад
It really made me sad when that came across the screen of her passing. I wonder it he is still living? 😢
@tdhale4232
@tdhale4232 Год назад
Looks like he passed in 2015 😢
@Lulu5771
@Lulu5771 Год назад
I thought the same thing about the keys. I bet they do something like that. ❤
@yvonnedobell8793
@yvonnedobell8793 Год назад
I'm glad Mrs Melchor didn't pass away at the hotel
@OfficialJaffaBair
@OfficialJaffaBair Год назад
Massive props to the manager for being so respectfull about every aspect of his hotel, the guests and the documentary ❤ hes clearly wealthy himself but seems to be focused on what matters instead of the money
@susanengel-ix8bl
@susanengel-ix8bl 11 месяцев назад
Is he wealthy? I see he has a lot of dignity and class, that to me is far more important than wealth.😊
@Hmb171
@Hmb171 7 месяцев назад
I love how high the stakes are and how polite and educated are the staff. ❤ my kind of people
@terrijofilms305
@terrijofilms305 Год назад
What an awful, tacky question about the older guests, “Do you ever wonder when their last visit will be?” The manager handled the cheap tawdry question very well.
@Jizzlewobbwtfcus
@Jizzlewobbwtfcus Год назад
Ye that was tactless.
@jj1106
@jj1106 Год назад
So cringy! He definitely handled that well. I would’ve ended the documentary right then and there.
@terrijofilms305
@terrijofilms305 Год назад
@@jj1106 I had the exact same thought, that would’ve been the end of our conversation!
@nosecomosellama
@nosecomosellama Год назад
so true, also when she asked the butler if he got jealous. All her questions were quite dumb and only referred to money
@Jizzlewobbwtfcus
@Jizzlewobbwtfcus Год назад
@@nosecomosellama Indeed. Some people are pretty superficial and can't see 2cm past their own face.
@ColleenD78
@ColleenD78 Год назад
The staff at this hotel is the best in the business. Ive stayed twice and the service was impeccable, professional, yet kind and respectful. Also must add, the food is out of this world and they have a wine list that will knock your socks off ❤️
@mstrouble2525
@mstrouble2525 9 месяцев назад
Wow what a blessing. Thank you for sharing.❤
@nigeldewallens1115
@nigeldewallens1115 Год назад
That was an utter delight to see the way the Hotel looked after its special guests! I think some things should be private to Claridges personally, as that is their choice to put up the Christmas decorations to please all it's guests! Well done to the Hotel!
@noel3290
@noel3290 Год назад
In business every showbiz sells, they are showing everything for a reason
@chrisscott1958
@chrisscott1958 11 месяцев назад
I have enjoyed staying at Claridges numerous times and always outstanding. I never thought it to be too expensive really, unless you are rich and take a special suite of course. At the same time as this was filmed I was paying 225 sterling a night with full English breakfast included. I have stayed in many American hotels in big cities and paid 500 usd a night for a vastly inferior room and then paid 70 for breakfast.
@michaelbishop2729
@michaelbishop2729 3 месяца назад
The impression given by the film was that it costs thousands of pounds to stay there even in an ordinary room, so thank you for correcting that impression.
@kimt9978
@kimt9978 Год назад
Such a fascinating and well made documentary that is highly under viewed. People focus on cost but it’s the beauty and pride of such luxury from the service to the accommodations that is most amazing to me.
@onekerri1
@onekerri1 Год назад
The beauty, pride, luxury, service and accommodations, are because the cost is so high.
@loulove321
@loulove321 Год назад
I know that Thomas Kochs is now the general manager of The Corinthia Hotel in London as he was on another documentary about Christmas at different hotels in London, and the man still has a great passion for his job, it's admiring to see. I would love to get into the hotel business, it's got to be hard, but if you're passionate about it, then you can get very far.
@holamad
@holamad Год назад
I would love to stay in this hotel. It has a spirit a soul an history, I don’t like hotels in glass buildings. Claridges staff look like it’s a family , nice to see that
@samanthahadwin
@samanthahadwin Год назад
I like that too. I just wish I could afford to stay there!! It’s so beautiful!!
@micronotsoft6891
@micronotsoft6891 Год назад
@@samanthahadwin You can afford of course! save and make it happen
@TokitoRen5633
@TokitoRen5633 Год назад
waste of money
@micronotsoft6891
@micronotsoft6891 Год назад
@@TokitoRen5633 Its once in a lifetime and then save again for another experience ..
@michelles2299
@michelles2299 Год назад
As do most of the other London hotels not to be outdone, the savoy, the Ritz, the Langham etc
@lauraphysicsspeer5029
@lauraphysicsspeer5029 3 месяца назад
the lift operator was so proud, he made me proud just watching him.
@CarolEscher
@CarolEscher Год назад
Awnnn!!!! This video made me cry! I wondered too when would be their last stay and this was it! What a great memory to have this video made. Thank you for that one person who had the ideia of making this video! Now I want to stay at Claridges and my dreams of staying at any other London hotel are simply gone. The amount of detail and care this staff has with their guests are impeccable and so caring. That’s what makes a trip so special! It looks like a truly great hotel managed by people, and not by a big company… lots of love ♥️
@itsacarolbthing5221
@itsacarolbthing5221 Год назад
The attention to detail, price in their work and care of their guests is absolutely exemplary.
@caskettsolo7925
@caskettsolo7925 Год назад
Great insight into this luxurious world. Well run, extra attention being paid- it’s definitely a modern palace. Going out of their way to remodel rooms for a short stay. For anyone wondering, Thomas Kochs is now in Corinthia London and is doing well. And that couple was just so lovely.
@yvonnezkea
@yvonnezkea Год назад
Oh I wonder why he moved hotels!
@ZiggyZeee
@ZiggyZeee 2 месяца назад
The staff at this hotel seem to have found personal happiness in creating happiness for others and that is so special. I knew nothing about this hotel, even after 20 years in the hotel/restaurant industry, until starting this video an hour ago. I don’t know if I have ever witnessed, in countless hours of personal interactions and videos, such a genuine, welcoming, diligent and happy staff. Hats off!
@geishabutterfly
@geishabutterfly Год назад
It's fascinating to watch, I was thinking that this might have been filmed years ago because of the tv in the room, cellphones that they're using were dead give-aways but the luxurious hospitality truly is timeless. Also, I can tell a fellow Filipino Tita Entrata at 38:40 with her accent most likely from Visayas. I love how the hotel has staff originally coming from different parts of the world yet providing old British charm and hospitality.
@michaelg3671
@michaelg3671 8 месяцев назад
2012
@nataliestaheli51602
@nataliestaheli51602 Год назад
This hotel seems to be a fabulous place to stay! I'll never be able to stay there, but I know I would love it! They really do go out of their way to help make sure that their customers are happy! That's too bad about that lady passing away! She looked like she was so kind and a lot of fun!
@hannahwilliams5394
@hannahwilliams5394 Год назад
There are much nicer hotels in London or ones that are decorated very similarly
@misst.e.a.187
@misst.e.a.187 Год назад
How about saving up for a special occasion afternoon tea? It'd probably break the budget bit would be worth it.
@vakeesan
@vakeesan Год назад
Their cheapest room at the moment is £750 a night. Definitely still crazy expensive for a hotel night for the average joe, but if it may worth it to treat yourself with the experience as a one-off
@karamurray4044
@karamurray4044 Год назад
Amazed at the staffs personalities, all so warm, loving and caring. Nice to see it still happens.
@shraddashradda
@shraddashradda Год назад
It still happens, but only at 6000 GBP a night hey …🧐
@AbcAbc-dh1jb
@AbcAbc-dh1jb Год назад
@@shraddashradda yea, money makes the mare to go
@mariechristensen8390
@mariechristensen8390 Год назад
Money talks as they say…ummm
@johnmc3862
@johnmc3862 Год назад
Part of the gig!
@VinceW187
@VinceW187 8 месяцев назад
This film showcases how wonderful hospitality can be and what level of service and dedication and love for the craft we should strive for at all times.
@redsmanc
@redsmanc Год назад
Don’t know whether this was shot pre or post covid, but man what an effort it must take to serve such rich clientele. Such fabulous experiences being delivered with such an interesting staff and the GM has to be the most polite man I’ve seen in 2022. Really glad I watched this till the end.
@jasminderpinder
@jasminderpinder Год назад
Looks like it could have been shot sometime in 2011.
@vickster4474
@vickster4474 Год назад
It states at the end of the video that Mrs. Melchor died in 2012 so this stay at Christmas would have been 2011
@redsmanc
@redsmanc Год назад
@@vickster4474 got it thanks, my bad! It did had a great vibe to the video.
@sheilamartin1577
@sheilamartin1577 Год назад
Luxury, is ultimately a state of mind. Even in the most meagre of circumstances, a beautiful smile, a rustic decoration of found objects, signifies the luxury of the human spirit. Claridges sets an example for us all in which to aim.
@lepetitchat123
@lepetitchat123 Год назад
You know they do all that only because you're loaded with money, right?
@ivonaivona668
@ivonaivona668 Год назад
@@lepetitchat123 I think you completely missed the point of the comment
@cvspvr
@cvspvr Год назад
how much did they pay you to write this comment?
@toyinakiode101
@toyinakiode101 Год назад
The excellent service history behind this Hotel and its accomplished, famous, and celebrated guests all combine to form a compelling narrative of tradition and finesse. I thoroughly enjoyed watching this.
@thisismonitor4099
@thisismonitor4099 7 месяцев назад
Out of all the hotels that I have stayed in, Claridges is still the best place to stay if money is no object. To be fair I last went a couple of decades ago when it was actually a lot cheaper to stay there than today relatively speaking, but still it was amazing.
@waimeagrl5142
@waimeagrl5142 Год назад
The staff seem to be very nice and take their jobs seriously. I hope the guests treat them with kindness and respect, and aren’t obnoxious and rude.
@pickled625
@pickled625 Год назад
The staff's attention to detail and to their guests is exceptional.
@WickedlyVicki
@WickedlyVicki Год назад
The staff really go above and beyond but I wouldn’t say the rooms look worthy of the price
@shaneparkins5781
@shaneparkins5781 Год назад
Agreed rooms don’t look great
@CelineRazavi
@CelineRazavi Год назад
This is ten years old to be fair, however even still I'd absolutely agree.
@aculligan56234
@aculligan56234 Год назад
@@CelineRazavi you obviously are used to new money dwellings. This is what stately homes Lok like whether you LIKE it or NOT it's called CLASS.
@lochamb1234
@lochamb1234 Год назад
The rooms poppy are based on the art deco aristocracy of a particular period. The hotel exudes class, it exudes old money and this is it's charm.
@sarahholland2600
@sarahholland2600 Год назад
It's old money ( inherited wealth) decor and taste. I like it. New money rich people have different taste.
@triptisingh4188
@triptisingh4188 10 месяцев назад
It was wonderful watching this video. Claridges bespoke attention to detail of every guest’s needs is what sets them apart.
@dougl945
@dougl945 Год назад
I worked at the Four Seasons… I had the pleasure to meet Maria Shriver. She was the most kind and humble guest. She asked for nothing and appreciated everything. I thought to myself, this is what class is. She left the room impeccable. Worst person I ever met, by far, was Elton. Mean… demanding and rude. There was feces on the arm of the sofa. We didn’t ask, but sent him the cleaning bill.
@Baldrick_dogsbody
@Baldrick_dogsbody Год назад
Elton John ? Why would Elton stay at a standard hotel such as four seasons and not a luxury one ?
@rashaunjones1027
@rashaunjones1027 Год назад
Interesting story
@dangerislander
@dangerislander Год назад
​@@angelflorence to be fair Elton is known to be a diva at times.
@justsimplyyam
@justsimplyyam Год назад
I love how they provide excellent service to guests, go beyond guest expectations ,you'd feel human touch🥰
@bezabecruz4888
@bezabecruz4888 Год назад
It brought me great sadness to know that dear Miss mechlor Passed away😢 But it also brings me great peace that they enjoyed 16 days as such an extravagant hotel as they had many many many years before❤ They sure did love each other and live the best of their lives rest in peace to both they’re amazing souls
@Kaye321
@Kaye321 7 месяцев назад
I was so impressed by this documentary. The entire staff is so professional and truly care about their job. Thomas, the butler, the head of housekeeping, really added another layer of perfectionism and character. Thank you, Claridges, for letting us pop in..
@FrancisDCosta
@FrancisDCosta Год назад
I am glad I watched the entire documentary of the Claridges Hotel. I learnt a lot of values one can offer clients. Ultimately it’s not the cost but the value a customer gets and become a client. Amazing viewing, and I hope I will be fortunate to stay there as a guest to experience this high profile tradition they offer their clients. 👏👏👏
@karenmacdonald5976
@karenmacdonald5976 Год назад
What a beautiful hotel and such hard working staff ,I hope guests appreciate everything done for them and treat the staff with respect they deserve.
@TerryEbertMendozza
@TerryEbertMendozza Год назад
I love the sunken bathtub in the suite the Irish butler was showing. I grew up with sunken bathtubs. Today a lot of hotels and cruise ships have the “bowl” type bathtubs, which are dangerous and impossible to get in and out gracefully. Also the marble tub surrounds leave room for your bath gel etc. For me, Claridges it is - I will take elegance over glitz always!
@elainebines6803
@elainebines6803 6 месяцев назад
Bless. What a lovely elderly couple, thank you Claridges for giving them wonderful memories ❤
@labradormom3656
@labradormom3656 Год назад
I’ve watched the programme showing behind the scenes and it looks wonderful but I feel sad that there are many hardworking kind, caring people out there who have lived through many difficulties, that will never get to experience anything like this in their lifetime.
@moriartyprofessor2733
@moriartyprofessor2733 Год назад
You’re right, but then, not everybody wants to. Some people, were they put in this environment, would feel terribly out of place. Then, thanks to the internet and videos like this, everybody gets to experience a lot of formerly exclusive experiences. I see something like this, and I’m there. I don’t need to be there physically myself. Same as watching people dine in luxury restaurants, buying luxury handbags etc. it’s just all out there for free on the internet.
@marciasloan534
@marciasloan534 Год назад
I am such a person. I don’t begrudge the rich The Luxuries they get to experience.
@TheDrSweetTooth
@TheDrSweetTooth Год назад
thats life
@margaretwilson8736
@margaretwilson8736 Год назад
Being grateful for what you do have is more appropriate than focusing on what others have. I'm not saying to become complacent in your career or anything like that... But the sad fact of life is most of us will never be rich. We are lucky that most of us can afford decent food, shelter, and a device to watch RU-vid on. Having service of this caliber is an experience. However, most of us and our ancestors didn't have servants. It is what it is; at least the opportunity is always there if you ever wanna drop a bunch of cash haha... I'd personally rather retire early than stay at a nice hotel tbh.
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