Just a short clip showing how to install our new Reese Goosebox lock. The latch lever needs to be in the locked position and our lock fits both the original and Gen2 versions of the Goosebox.
I just ordered this today. Incredible company! I requested it be sent out as soon as possible due to me having to store my RV in a public storage lot. Literally 10 minutes after submitting my order, I got a shipping confirmation. I received the shipping confirmation before receiving an order acknowledgment. That is how customer service is done! Fantastic job Fort Knox Locks! Best service I’ve seen from any company I’ve ordered from.
Bought my Goosebox 6-weeks ago and this is not what Reese is shipping!! Buyer Beware! First - The Reese pinbox came without installation hardware or directions. The hardware took over a month for Reese to replace and again came without directions. Second - The Reese pinbox DOES NOT have the air valve as pictured on the websites. When I called I was told it was due to a parts shortage and the person I spoke to at Reese (Paul?) even told me that the new set-up was something the engineers threw together and was a horrible design. I TOTALLY AGEE! Send me the part! To inflate one person has to literally crawl under the pinbox, while hitched to the 5th wheel, to inflate while another watches the indicator bar. Not easy for a 60+ year old fat man! The valve faces OPPOSITE the side where the indicator bar is located! Plus, the valve is so close to the wall of the box you cannot install an extension hose. Just Dumb. After follow ups with eTrailer, I were basically informed by Hannah that I have to live with it. Either that, or I could pay to ship it back. Mean while, both Reese & eTrailer are selling parts that are not as shown on the website. There is now a Gen 3 with a redesigned air valve, but they are shipping out leftover Gen 2's with missing parts. NO - NOT HAPPY
