Integrate InTune with ServiceNow CMDB 

Hi @thelionking3321 ! The difference is that the Intune Spoke allows automation of tasks using Intune, such as checking device compliance or enrolling devices, and enables retrieval of data about devices or applications from Intune. However, it requires manual mapping of the retrieved data into the CMDB and does not provide data about installed software. It offers multiple spoke actions to manage devices in Intune directly from ServiceNow. The Microsoft Intune spoke requires IntegrationHub license. In contrast, the Service Graph Connector for Microsoft Intune automatically integrates Intune data with the CMDB, including data about devices, applications, and installed software. It uses predefined RTE mappings to populate the CMDB through IRE, eliminating the need for manual mapping, and requires an ITOM or ITAM license.

@@asp_nv Any ITOM license? We have ITOM Visibility Discovery license only. Will that works?

Hi! Yes, we created an Azure application, added the required API permissions, and generated the API secret for that application. In ServiceNow, we configured the Default Application Registry using the client ID and secret from Azure. Then, we added the scopes to the default profile, created an OAuth credential using that profile, and obtained the token docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhub-store-spokes/task/setup-ms-intune.html

Thank you… We have an extra field to import lastsyncdatetime from Microsoft however we dont have that field available in the spoke. How do we achieve, is there any way???