International Insights into Consumer Needs in the Energy Transition 

Thanks to Energy Consumers Australia’s Grants Program, Liz Fletcher and Dr Mara Hammerle travelled internationally to gain new insights about consumer needs in the energy transition. This webinar showcases their findings to inform our local approaches and benefit Australian energy consumers.
Liz Fletcher is a Gill Owen Scholarship recipient who met with experts across Europe, England and Australia to explore the benefits and mechanisms to institutionalising consumer research into energy reform. Her findings provide recommendations about how to better embed consumer insights into policy-making to create a more resilient and inclusive energy system.
Dr Mara Hammerle received a Participation Grant to travel to Scotland where she explored the Scottish Government’s ambitious goals to reduce fuel poverty (also known as energy poverty) to as close to zero by 2040. Drawing on this experience, Mara provides a series of recommendations about how Australia could adopt a similar framework to addressing fuel poverty.