That was a dick move by the Navigraph CEO. You could really see that he tried to make him look bad, while the guy from Aviaplanner actually said that Navigraph is a good product. If not for the price or LIDO charts, this would be a reason to switch for me. Not very professional behaviour.
Will shift to Aviaplanner as they offer the LIDO chart format which is much more convenient, modern, colourful and clear compared to the 1960s style Jeppesen Charts.
Yeah, that navigraph rep asking that question was really bad taste. I will certainly give aviaplanner a try. I will miss the Jeppeson charts though, they contain more information and look less cartoony then the lido, but I like the small company and I can't argue about the price.