Interview with Jonathan Lofthouse - Director of Improvement at Aintree University Hospital 

We interviewed Jonathan Lofthouse, Director of Improvement at Aintree University Hospital after he spoke at Transforming Outpatient Services 2019.
On the 26th September 2019, patient flow specialists, Intouch with Health brought together representatives from over 35 NHS Trusts to share knowledge and listen to case studies around how digitising patient flow in outpatient settings can lead to an improved patient experience, create efficiencies and achieve significant financial gains.
Taking place at the fabulous London Stadium, the event attendees listened to a variety of case studies and presentations from 7 speakers; including Dame Gill Morgan (Chair of NHS Providers), Jonathan Lofthouse (Director of Improvement at Aintree University Hospital) and Natalie Forrest (Chief Executive Officer at Chase Farm Hospital).
During his presentation, Jonathan Lofthouse stated that “some of the most significant challenges within the NHS include how we transform at pace within what is clearly a very challenging financial environment.
He summarised: “What we have learned from our work with Intouch with Health is that when you work in partnership with a company and are confident in the product they supply, you can release both financial and operational efficiency benefits in very quick order…..ultimately to enhance the patient experience and the clinical experience of staff working within organisations.”