2nd quick video showing the awning still leaks, even after Darche's recommendations....
Some background details.
To: Info - Darche
Subject: Darche Eclipse 270 awning bag water proof question?
Hi,
Is the Darche 270 awning bag supposed to be water proof?
The reason I ask is that when I recently purchased the awning from (known reseller), I was advised it is water proof and the awning will remain dry in wet weather when packed away.
Unfortunately this is not the case and the awning bag is full of water and here in QLD it won’t be long before the awning is moldy and useless.
I must admit we are very unsure what to do or how to rectify the problem.
Kind regards
Brett
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Response from Darche 15 Dec 2020
Hi Brett,
Thanks for getting in touch. The design of our Eclipse 180 and 270 awnings allows for the PVC cover to be replaceable and customer feedback has been that the ability to replace the cover is a bonus with our awnings. 4WDing mishaps as well as underground car park accidents mean that the cover on these awnings sometimes comes off second best and replacing the cover is always a better option than replacing the entire awning.
Unfortunately, to make this design possible, it is impossible to make the covers 100% waterproof. We have found that at times water does make its way into the cover from the grooves behind the awning.
To alleviate the majority of water ingress from here we have included 4 rubber grommets with our awnings which must be reinstated into the grooves once the mounting bolts are inserted. If you’ve lost or misplaced the rubber grommets originally included with your awning we’ll be happy to send a replacement set, we’ll just need you to reply with your address.
Water ingress can also occur under the Velcro tabs behind the awning, possibly when washing your vehicle with a hose or high pressure washer. Please ensure these Velcro tabs are as tight as possible and try to avoid this area when washing your vehicle.
Another tip is to leave the zip tabs at the lowest section of the awning with a slight gap to allow any water to escape.
I hope that was helpful, please let us know if there’s anything else we can assist with.
Cheers,
Darche Rep.
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15 дек 2020