Could you please, make a video explaining user custom field auto assign, i dont understand at all.. what i need is... depending the client zone assing the right member.
Thank you for the video. But despite the similar settings and the "Pro" subscription. I still can't distribute new dialogues between agents, I've already checked everything. But it doesn't work. Maybe it's because there are 7 people on the team? Of these, 4 are chat agents who lead clients.
the auto assignment rule is only for when a contact starts a new conversation? is it possible to trigger the auto assignment when the contact says a keyword or a tag is added, etc?
Thanks for your question. Yes, in your flows you can automatically open a live chat and kick off the assignment. The ManyChat Action step also has an Assign Conversation feature.
Thanks for the engagement. You mean the ManyChat IOS App? I use and love it. I also built my own CRM on GoHighLevel and their mobile app is more comprehensive.
