Continue to explore ITIL® 4 foundation with our officially accredited ITIL® 4 eLearning at: learnify.anewspring.com/do?action=viewProduct&id=1 - 5.5 hours of videos, official exam and 7 mock exams simulations included.
...Aaaaand it's right at this point in the ITIL 4 Foundation learning videos that I shouted out, "Oh, God bless this man!" when I realized that you go through each of the 7 most important practices individually. LOL... You are a rock star. Thank you for this!
Thank you so much for your amazing feedback :) That's the stuff that keeps me going. I am really happy, that you find our videos helpful. Best wishes, Alex
Thank you very much for the kind feedback. I am glad you liked them and I am keeping my fingers crossed for you exam. Let me know how it went. Cheers, Alex
I know right!? I had a 2 and a half days course. Then another 2 days of self study. Still feeling lost until I found these videos and everything came together, lifesaver!
Thank you so much for this playlist. I am a very busy mom of two toddlers who recently went back to college. Your videos have helped me study while I take care of my kids and multitask at home!!
Thank you so much for your kind feedback. It is so interesting to get a little insight into the lives of people watching our videos. And I am especially happy, that our videos helped you in your situation. Keep rocking and all the best, Alex
@@william18-n3r Well, congratulations and welcome to the community 👍 glad you made it and that our videos were of help. We might develop a future paid course with more content and deeper explanations. But this one will remain free forever, as we love to help people getting into modern service management. All the best to you, Alex
You are very welcome. No, it is just a change in name, which should reflect the fact, that changes are enabling things. This aims to reflect, that IT is an enabler for the business. Cheers, Alex
You are most welcome :) Change enablement is found on page 118-121 of the English version of the official ITIL 4 Foundation book: amzn.to/2M4q6Dz Cheers, Alex
Maybe it's just me but there seems to be a lot of over-complications & redundancies in ITIL 4. Standard & Normal are synonyms. How are you supposed to separate these 2 types logically when the words both mean the same thing? Then there's the acronyms. Obtain & build, deliver & support. The point of an acronym is that each word represents 1 concept. Adding a second word makes things confusing & defeats the point of using acronyms in the first place.
Hello, From my point of view and my understanding. Standard & Normal are not the same. For example a Standard change can be an daily change or a regular workload from an demand But Normal it's can be a change who needs a CAB Validation for a change we are not usual to do. Cheers !
It's because IT and business people think the humanities are pointless or even regressive so they never learn anything about reading or writing or human language.
You are totally right. The language and terminology used it ITIL can be very confusing. Unfortunately, this is the case for any framework / methodology. And this is one of the purpose of a foundation level course. To teach the terminology to get everyone on the same page. BThe best would be if differen frameworks used the same terminology. This is actually the case for PRINCE2 and ITIL as they have been developed by the same company.
They had to chose some way to differentiate between the two types of changes. Probably could have used other words as well. But there is now telling why exactly these two terms have been chose, altough there may be may ways to interpret them. That's why it is best to concentrate on their definition instead of the meaning of the words.
Level with me, is this exam easy? I've been studying for 2 weeks and it seems intuitive and the more I revise, the less confident I become. It seems *too* easy.
Dear M, To this question I must give you the default consultant answer: "That depends" :) The exam is not very hard, since it is foundation level. Still you need to know the terminology, the major elements of it and what they are supposed to do, and you should understand the ITIL logic. If you watched this exam prep. video series, you are on a good way to pass. Another thing could be to try your knowledge on some mock exams. You can find some here: valueinsights.ch/-itil-4-foundation-exam-quiz/ Hope this helps. otherwise let me know. All the best for the preparation. Keeping my fingers crossed for your exam. Cheers, Alex
Thanks for these nice explanation's, I was really confused before. But once I found your videos these are far better understandable. do you have the PPT's of test practices
Hi Venkatesh Thanks a lot for your kind feedback. I am happy that you liked the videos. I can only share the slides in PDF format. You can find them here: drive.google.com/file/d/186moGCmlfHFSLNzXghoWjUMnqtqMjiUa/view?usp=sharing Cheers, Alex
