YOU ARE A GENIUS MY FRIEND. Three years of fighting with the fridge door and nagging from the wife and half a day of RU-vid searching and I found you my Saviour!!!!
Hey Jerry, thanks for this helpful suggestion. Had the same issue and your method worked great. Another option, which would be far more annoying to deal with, would be to put washers/spacers in the lower door hinge. Fortunately this was a much simpler and quicker fix. You are appreciated!!
Jerry… you are my hero!!! Been struggling with the same issue! Your solution is BRILLIANT!!! This morning in 10 minutes I was able to fix the door!!!! Love people who are intelligent and “out of the box” thinkers!!! You are correct, this should be in the manual!!! Bless you!!!!
Thank you, thank you, thank you! I got my Kitchenaid fridge 5 years ago and the door has never closed properly. I live in a rural area - only one guy that services appliances up here. He came and fiddled with the door, didn't solve the problem. For 5 years I've been having to manually flip the mullion to get the door closed. So I tried this trick - cardboard wasn't thick enough but I had some wood shims that were very thin at the one end so I cut a bit off the end and inserted it to lower that one little piece and voila! My door closes perfectly now.
I've had this problem for quite some time.. I too tried the adjustment at the bottom of the fridge which didn't work. With this trick the problem was solved. It only took 10 minutes to do! Thank you soooo much for posting this quick fix!
Thanks Jerry. Mine was a loose screw. on that top piece that catches the hinge. I have tightened it and the fridge seems to be fine. Thanks for your help. I would not have known where to even begin without your video.
Had the same problem. Massive thank you for the idea. I used a couple stainless washers as spacers and got the same result. Big thanks! Works perfectly and so easy.
Your brilliant, had a repairman tell me to adjust the bottom to fix it and I said that doesn’t make make sense, so I’m so glad I found you On RU-vid. Bless you.
Thanks for the video and easy fix. We had the same issue for a long time and was getting harder to close recently. Thought I had to get a repair person to adjust the doors or something and spend $$$. Glad I found this tip!
Well dah! I feel like a stooge for not thinking of this! Instead of raising the left door (stupid design IMHO) of the refrigerator, lower the 'catch bracket'. I used a thin rubber (or metal) washer instead of the cardboard shim. Works great!!!! Thanks for the obvious tip! I never did understand leveling the door via the refrigerator levels!😀
Thanks Jerry! I adjusted the legs enough to where it barely catches the mullion into the mullion channel. I then stacked some cardboard and placed it exactly how you did it. Works great! It catches and closes now.
Dude thank you for this.. The feet thing just wasn't working and when it was close it would get off balance as heck. Few pieces of cardboard and it finally shuts as you'd expect!
I LOVE you Jerry! Thank you SO MUCH for making this video!! I’m going to try the cardboard. I had a messier idea and thought I shd look up what other ppl have done.
Thank you! Same exact issue. We just moved into a home with this refrigerator and struggled with a faulty left door for a couple months. Decided to search for a resolution. Fixed in 5 minutes. Shame that KitchenAid offers no fix to raise the left door at the door hinge.
two years passed but if anyone watching this: to move the door up and down there is 1/8 hex bolt under the door, you have to use allen key that came with the fridge to put on the handles and put it in from the bottom (not all models have this) this way you wont need to shim the catch and the bar (mullion heater) will sit higher
That's great thank you. call to repair guy out to fix a broken bar he replaced the broken bar but never made any adjustments so it's doing the same thing it did before the bar broke last time. I was thinking about using some nylon washers on the shaft of the door hinge this seems like it would work very well too.
You should be able to adjust each door individually with a hex key/allen wrench. Open the bottom freezer; look under the top refrigerator door you want to adjust on the hinge side; use the hex key on the adjustment screw. Clockwise will raise it, CCW lowers it. Leveling your doors this way ensures your gaskets seal properly. If you open the top and bottom doors there should be a sticker illustrating how to do this right on the refrigerator. This may be all you need to do to have the left door close properly. YMMV
This model actually does not have the adjustment screws. It seems that many people have it and have the same problem. Certainly , some models have the screw to adjust the doors ( which would have been the smart thing to design in ). I have had to purchase a new refrigerator after about 4 years - for the same one because I like the way it looks and fits in my space. It does not have any door adjustment screws either , so if I have the same problem , I’ll be watching my video to fix it 😂. So kitchen aid obviously did not watch my video to fix this in the 4-5 years since the last time I bought one of these
@@jerryweed4123 That's nuts if there's no way to adjust the door heights. It's been pretty standard maintenance for the French door style for a long time since they tend to sag over time. Perhaps the adjustment procedure is different and in the manual? My KitchenAid french door style has these screws. The biggest problem I had is they seem to be a non standard hex key size so I had to hunt for the right one in my loose screw/odd tools draw. We actually got all KitchenAid appliances and are pretty disappointed with all of them. Wouldn't buy again for sure. Well good luck!
The doors on most of these side by side fridges are not adjustable, even though some of the owners manuals say that you can adjust the height of each door with an Allen Wrench. Just lowering the door catch was a great solution and worked perfectly.
I have this exact same fridge. It's very annoying because the owner manual does suggest that there is a door adjustment hinge pin which you can adjust with a 1/8 hex screw. But the screw is NOT THERE on my model. This is a subpar fridge by KitchenAid.
Thank you for posting this. I had the same problem. Repair guy took the door off and put washers on the bottom hinge to build it up so that it would catch. I like your idea. Now my alarm doesn't work. Have you got a fix for that.
can also tell you if a Whirlpool Door with the ice maker and water dispenser on the left door won't close and seal properly-- CHECK inside the door where the light switch makes contact. It took me about two days of examination trying to figure out what was wrong. The door "acted" like it was out of square but what had actually happened was where the door rocker switch made contact with the door, it created an indention in the vinal of the door, thus keeping the switch from compressing properly, forcing the door ajar and the Ice maker and water dispenser to not operate, It would depress just enough to keep the "open door" light from coming on..
Its bad enough the door height isn't adjustable on this particular model, but total design flaw that would have easily prevented by adequate quality control. That bar barely caught the latch on my fridge when it was new, after a few months started having this same issue. I thought there had to be a way to just adjust the door height but there is not.
Mine is brand new and doing the same thing . My door you can left up on it but then it falls back down. My son has Hisense 3 months old to and does the same thing .
It's absolutely awful that these appliances cost $3K and up and to have to remanufacture a purchased refrigerator is downright absurd! What about seniors without the knowledge you have young man? Now I have to pay a serviceman to come and finish installing, and doing a factory remake.
Ha, as you can see, there is no room for beer in this fridge if you have a family. It is merely an expensive condiment cooler and display case. I have another regular size fridge in the garage for beer and all the stuff that won’t fit in this freezer
