Know Your Rights As An Airline Passenger Before Your Next Flight

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CNBC’s global markets reporter Seema Mody joins the 3rd Hour of TODAY with a breakdown of what airline passengers need to know before flying this summer, including how to handle a canceled flight, what to do if you’re involuntarily bumped and how much money you’re entitled to if an airline loses your luggage.
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#Flying #Vacation #Airlines

Опубликовано:

25 июн 2024

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Комментарии : 79

@brynwest4495 2 года назад

Also remember don't take out your anger at the check in employees they are stressed enough and just doing their job. It's leadership that you should chew out not them.

@MarkZimmerman 2 года назад

Thank you! As someone who works in hotels, I do appreciate this comment very much!! 😊

@ALTGOD 2 года назад

@@MarkZimmerman he’s not talking about hotels mark Zimmerman

@MarkZimmerman 2 года назад

@@ALTGOD duh! I'm saying I can relate!

@ajs11201 2 года назад

@@ALTGOD We understand that, but the exact same principle applies. Don't chew out the front-line worker for systemic problems that should be addressed by management or corporate-level employees.

@hansoncogen7772 2 года назад

What about rude flight attendants?

@LawlessZ 2 года назад

This is happening all over the world, not just the USA, travel has rebounded so much and I don’t think anyone anticipated this. Just be nice to people the airlines have no staff and they are worn out, remember be nice people 😊

@aviGeek11 2 года назад

Flight Attendant here, its actually 90 mins for food and water

@benjaminredmond812 2 года назад

1:21, if your flight is cancelled because of weather related issues you are not entitled to compensation

@ronnieguzman2945 2 года назад

tip dont attach the airtag to the bag put it inside

@60scinema 2 года назад

The fact that I may have to deal with all of this crap means I’ll be keeping my happy a** at home. Flying is stressful enough as it is. Screw that.

@spicybrown75 2 года назад

Yeah either drive or take trips locally. This air travel is a hassle nowadays!

@steverhinehart9794 2 года назад

If you call the airline you will be on hold forever. Good luck with that.

@debrafirestone861 2 года назад

What rights I don’t think we have any now

@roxtar38 2 года назад

Hold times for calls have been as high as 4-8 hours. Lines at customer service...hours long as well. Despite the tips, it's a legit mess. I was stranded outside the US a week ago, given the runaround, almost missed rebooked flight the next day due to 1 ticket agent trying to serve about 150 people, not to mention customs, passport control. My advice, drive when possible. Stay home until this normalizes when possible. Mentally prepare yourself for the worst case if you must fly and be pleasantly surprised when things go better than "horrible".

@dontbanmebrodontbanme5403 2 года назад

Where were you? I was in Amsterdam a few weeks back and they were in the middle of a strike and had one guy manning the scanning machine and one guy helping all of the passengers for all of the flights at customs. I landed up missing my connecting flight, which kicked off my biggest travel nightmare ever. I'd tell anyone that even though it's costlier, if you can't don't use a connecting flight. I was just passing through Amsterdam, but learned about their striking because of the mess is caused in my life. I don't care if you have to pay $500 extra. Get a direct flight.

@roxtar38 2 года назад

@@dontbanmebrodontbanme5403 Aruba

@stephenanderson1594 2 года назад

When I lived in Korea for a year I used a combination of buses and high speed rail to get around. Fast service and no derailments.

@yuristeaparty 2 года назад

Maybe don’t fly on a holiday weekend like everyone else.

@bryanedwards1396 2 года назад

love how relatable this show is talking aobut current affairs

@sherryillk 2 года назад

Also reach out to social media. Last time I was delayed due to a mechanical issue, I vented on Twitter and the airline immediately reached out to rebook me on an earlier flight than the one we were rebooked on from the counter.

@jamesf791 2 года назад

If you buy a ticket via third party (example expedia) the airlines don't refund you and won't compensate you.

@Pan_Pan678 2 года назад

They will compensate as far as hotel accommodations or food accommodations as long as it is not an act of God. But you are correct they will not refund you for flights via third party.

@cupidok2768 2 года назад

Who is the 3rd party

@jamesf791 2 года назад

@@cupidok2768 read the entire sentence, you will see I gave one example. There are plenty others

@blackbinauralbeats 2 года назад

Basically, the airlines can do what they want.

@ajcrum3689 2 года назад

yes and they are

@ss-tl1ic 2 года назад

All that bailout money for nothing 😂

@reddingmalik 2 года назад

This is the only comment that matters thank you

@hansoncogen7772 2 года назад

Who passed the law that gives the airlines the right to "imprison" passengers for up to 3 hours on the tarmac? And people are ok with this?

@johnnyquest9519 2 года назад

“Imprison” ? You’re one of those professional victims, aren’t you?

@lisalee3067 2 года назад

They need to return those credits in the form of a check. They steal billions of unreturned credit.

@VegetaUnv7 2 года назад

South Carolina favorite destination?? Hahhaa he needs to get out more

@danieltongaww 2 года назад

Good ol myrtle beach

@SC-mo1hk 2 года назад

We experienced this on Monday. Delayed flight then cancelled flight

@ajcrum3689 2 года назад

i choose to drive where i need to go screw flying it’s too hard of not knowing if you will even get there i know if i drive it’s guarantee to get where i need to go .

@Ahuntsicspotter 2 года назад

The thing are better with Greyhound and Amtrack.

@debrafirestone861 2 года назад

The airlines says If you don’t like it don’t fly

@llwil2003 2 года назад

Lost or late bags DO carryon.

@beastmode7013 2 года назад

air tags gonna be that shyt to save alot of peoples shyt

@debrafirestone861 2 года назад

I’m supposed to fly in August

@vlilly1468 2 года назад

Then why do they book a flight for a plane they're not using, if it's not available

@cathysmusic4919 Год назад

Lack of consumer protection, failure to update operating software by South West in favor of profit making

@perfectionist724 2 года назад

Your rights are to sit down and shut up lol

@jasonweinstock1282 2 года назад

Sometimes the system isn't always user friendly,especially when money talks!

@benjaminredmond812 2 года назад

DO NOT TAKE YOUR ANGER OUT ON AIRPORT, AIRLINE STAFF! ITS NOT THERE FAULT!!

@hilove5658 2 года назад

Two words. AM TRACK. a much better experience.

@mericasuxocks697 2 года назад

More expensive than flight but the comfort doesn’t compare lol seriously

@monkeymeat2024 2 года назад

More expensive. And can't go overseas.

@ajs11201 2 года назад

@@mericasuxocks697 It can be more expensive, but it isn't always the case. It depends on where you're going. Especially along the northeast corridor, it's faster and cheaper than flying. However, on longhaul trips (say Chicago to LA, for example), you're absolutely correct. It just depends on the travel distance and specific stations.

@mericasuxocks697 2 года назад

@@ajs11201 most definitely!

@Bajablastmyass99 2 года назад

That was a total lie if you're flight is delayed you are entitled for compensation

@chrisrees7054 Год назад

I haven't been on a plane since 1977.

@rosephoenix4634 2 года назад

Why can't anyone just take the train or the bus much better anyway that I either quicker but not over like airplanes that I cramp crowded including the chairs is not comfortable on airlines noisy stinky especially that it be annoying the best way that I travel for holidays for trains just take the train anyway you will know something about it you got your own private room your private bathroom and eat the buffet everyday it's only that by train

@ahmadali-zd7pm 2 года назад

very useless information. basic things u should know already ...

@lilsheba1 2 года назад

And when will the airlines treat people with disabilities like humans? There is never any room for wheelchairs because they feel they need to cram as many people on a plane as possible, which leads to people's wheelchairs being lost and/or broken. What do y'all plan to do about that?

@evanmunro1984 Год назад

If flying commercial is an offense to you rights, exercise your right to fly private. No muss, no fuss. And you'll get the Karen treatment you deserve. Otherwise stop wailing when your low cost carrier can't deliver.

@houchi69 Год назад

Except none of this makes sense. Ok, so you don't have enough pilots, well, your fault, because we BAILED YOU OUT! Airlines were supposed to keep those jobs, not keeping those money as profits! Also, you schedule flights based on your staffing. Unless there is actually someone with COVID causing you short staff, there is no reason to be canceling flights AFTER the flights have been scheduled by the airlines. Weather I will let you have that. None of this makes sense.

@SandraHof 2 года назад

They need to drop the vaccine mandate for their pilots.

@alpal87 2 года назад

Pilot shortage because of the jab!

@oma3015 2 года назад

You have no right as airline passenger in US

@whitelion1111 2 года назад

The only thing I usually complain about internally is when I sit between two fat people, what a pain in the..

@zackd2852 2 года назад

And guess what...if you talk to the Flight Attendant, they'll be happy to reseat you.

@ajs11201 2 года назад

@@zackd2852 Good tip--except that these days almost every flight is not only full, it's overbooked. Good luck finding an available seat to move to.

@aliceseger7108 2 года назад

Happens to me all the time since I’m small I get smashed between them. Had an aisle seat few times & ask to move center seat, they put up both arm rest & bring 2 extender belts then allow this huge man to set there & he was absolutely 2 seats & still hanging over the end. Talkjj in no yo attendants waste of time as they just want to push off😕

@zackd2852 2 года назад

@@ajs11201 TRUE! But if you book with Southwest, you can sit anywhere and they're the best Airlines in USA. You can basically find your own seat since it's not assigned! Plus, the employees are always happy at Southwest, so I don't know what coolaid they are drinking but they are always hospitable.

@ajs11201 2 года назад

@@zackd2852 "Best" is a matter of opinion. Agreed, many passengers love that airline, but that's not a universal truth.