Menu-Counter-Display Keypad-Stop-00-Stop-01-Enter password=9272 (4 times)- end- (service mode) system 1- initialization- system error clear- start- turn power off and on- also at: 4:08 how to read what kind of error you have. Counter-display keypad- stop-00-stop-01-enter password 9272 (4 times) end (now you're in service mode) counter- service call- go through all the pages until you see the error message you received on your printer