Issue description:
This coffee machine lasts about month and then it stuck into rinse/cleaning mode. Unable to
make any coffee.
Sent to warranty service, from there it came back without issue recognized and with the recommendation that it is necessary to follow the operator's manual.
After returning back the cleaning cycle was completed so I guess they did some sort of reset. As soon as I pressed the Espresso coffee it immediately threw it into cleaning mode and was stuck again as shown in the video.
I'm uploading this video so the Techs can see how this issue manifest itself when they will gonna service a second time.
22 авг 2024