In this podcast, Arleen is joined by co-host Veronica Barber, EdD. for a discussion about the importance and power behind emotions and how they affect your ability to lead healthcare workers through the day-to-day challenges. We discuss, as leaders, when we better understand how to manage our emotions we can navigate with ease, calmness and connect with every team member on an emotional level. Veronica reminds our audience that empathy is a critical skill set for leaders and healthcare workers to connect with people on a cognitive and emotional level. However, leaders must understand that it is okay to feel what your team members are feeling, but you must shield yourself from absorbing everyone’s energy, otherwise it will wear you down.
Veronica educates us on the differences between introverts and extroverts and how as leaders we need to recognize the individual needs of your team members. Veronica also shares from the research the concepts of emotional contagion and antifragility and how they relate to our emotions. Arleen and Veronica share what leaders need to know when it comes to the power of emotional intelligence and how it is needed to sustain the workforce.
16 сен 2024
